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Ascott Jakarta
Apartments
Jalan Kebon Kacang Raya No.2, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230
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8.7
Impressive
From 3,788 reviews
About Accommodation
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Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Strategic Location (30)
Friendly Staffs (11)
Excellent Service (2)
Complete Facilities (7)
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Jalan Kebon Kacang Raya No.2, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10230
9
Strategic Location
Discover More About Ascott Jakarta
Location
Ascott Jakarta is located in area / city Thamrin.
About Ascott Jakarta
Not all apartment allow guests with pets, but Ascott Jakarta welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The apartment’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Ascott Jakarta exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Ascott Jakarta is a apartment with great comfort and excellent service according to most apartment's guests.
Enjoy luxurious treats and incomparable experience by staying at Ascott Jakarta .
All facilities in Ascott Jakarta
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Common Space
Lobby
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- DVD player
- Hairdryer
- In-room safe
- Kitchenette
- Refrigerator
- Shower
- TV
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Family room
- Non-smoking room
- Swimming pool
Hotel Services
- Concierge
- 24-hour Receptionist
- Luggage storage
- Newspaper in lobby
Things to Do
- Fitness center
- Outdoor pool
- Spa
Sports and Recreations
- Fitness center
- Outdoor tennis court
Transportation
- Airport transfer
Accessibilty
- In-room accessibility
Business Facilities
- Computer station
Nearby Facilities
- Shops
Kids and Pets
- Pets allowed
Connectivity
- LAN Internet
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Ascott Jakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Swimming Pool closed temporarily from 19-6-2024 to 12-8-2024.
Swimming Pool closed temporarily from 13-8-2024 to 18-10-2024.
Swimming Pool closed temporarily from 13-8-2024 to 18-10-2024.
General Check-in Instructions
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General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Frequently asked question in Ascott Jakarta
What are available facilities at Ascott Jakarta ?
There are top facilites at Ascott Jakarta such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ascott Jakarta ?
The standard check-in time at Ascott Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Ascott Jakarta
Overall Rating & Reviews
From 3,788 verified guests reviews
8.7
Impressive
Fantastic
1,579
Very Good
1,780
Satisfying
104
Average
325
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (30)
friendly staffs (11)
excellent service (2)
complete facilities (7)
spacious room (15)
tasty food (2)
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DS
Dzakiy S.
9.7
/ 10
20 May 2024
The friendliness and readiness of the staff was extraordinary, very helpful when I visited with my family. Highly appreciate Ms. Natasha Amanda, keep it up
1 liked this review
Accommodation's Reply
25 May 2024
Dear Dzakiy S. Thank you so much for your kind review and we will share your feedback to the team. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Sherwin Supriadi Haryoso. Guest Service Manager.
JT
Jerry T.
Leisure
9.4
/ 10
13 Apr 2024
Amazing location! Near Plaza Indonesia & Grand Indonesia. And amazing room for a big family.
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Accommodation's Reply
16 Apr 2024
Dear Jerry T, Thank you so much for your kind review and we will share your feedback to the team. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Sherwin Supriadi Haryoso. Guest Service Manager.
OL
Olivier L.
Transit
9.4
/ 10
09 Apr 2024
Great location Nice apartement full furnished Quiet and smily staff.
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Accommodation's Reply
16 Apr 2024
Dear Olivier Lalmand, Thank you so much for your kind review and we will share your feedback to the team. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Sherwin Supriadi Haryoso. Guest Service Manager.
A***e
This is a guest profile.
10
/ 10
05 Apr 2024
The staff very friendly, near from mall.
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Accommodation's Reply
09 Apr 2024
Dear Valued Guest, Thank you so much for your kind review and we will share your feedback to the team. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Sherwin Supriadi Haryoso. Guest Service Manager.
YM
Yanti M.
Business
9.7
/ 10
22 Mar 2024
Stayed in a 3BR suite with 4 friends. Strategic location, spacious rooms, immaculately clean and comfortable. However, breakfast food was mid and no smart TVs (has dolbi but for what?).
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Accommodation's Reply
26 Mar 2024
Dear Yanti Manurung, Thank you so much for your kind review and we will share your feedback to the team. We sincerely apologize for the inconvenience in regards to the breakfast and no Smart TV, we will share this to all related Departments for future improvements. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Sherwin Supriadi Haryoso. Guest Service Manager.
CA
Corina A. F.
Staycation
9.1
/ 10
19 Mar 2024
I had a pleasant stay in the property. It has superb cleanliness, super strategic location for sure and very warm staff!
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Accommodation's Reply
26 Mar 2024
Dear Cproma Abawaiha Fajriyani, Thank you so much for your kind review and we will share your feedback to the team. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Sherwin Supriadi Haryoso. Guest Service Manager.
im
ira m.
10
/ 10
16 Mar 2024
Kamarnya sangat luas, cocok untuk menginap keluarga. Saya memesan tipe 2 bedroom eksekutif. Fasilitas sangat lengkap, mulai dari furniture sampai ke perlengkapan dapur dan mesin cuci. Sarapan sangat enak. Akses sangat mudah ke berbagai tempat, GI, PI dan Thamcit. Stafnya dari mulai front office sampai ke satpamnya juga ramag. Lain kali saya ingin menginap lagi di sini.
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Accommodation's Reply
26 Mar 2024
Dear Ira M. Thank you very much for the review you gave to Ascott Jakarta. We look forward to welcoming you back to Ascott Jakarta. Sincerely, Sherwin Supriadi Haryoso. Guest Service Manager.
SA
Syazwani A.
Holiday
6.7
/ 10
14 Mar 2024
On our last day, there was no electricity in the rooms and all four lifts broke down, leaving us no option but to climb down/up the stairs way to Level 17! It totally spoiled our plans during the last day in Jakarta. It doesn't make any sense that a hotel chain like Ascott have no emergency response plan and no backup lifts in situations like this.
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Accommodation's Reply
26 Mar 2024
Dear Syazwani Aman, Thank you so much for taking all the time to write a review about your recent stay at Ascott Jakarta. Please do accept our sincere apologies for the inconvenience in regards to the unfortunate situation occurred on your last visit at Ascott Jakarta. Rest assure we have shared your feedback to all related Departments to ensure this will not re-occur in the future. We do hope that we can regain your trust and look forward to welcoming you back to Ascott Jakarta in the future. Kind regards, Sherwin Supriadi Haryoso. Guest Service Manager.
Huzefa
Leisure
6.8
/ 10
04 Mar 2024
Walaupun furniture nya sudah kuno sebenernya ga terlalu masalah kalo tidak berdebu, karena saya dan anak sensitif debu maka terasa sekali kalo kamar yang kami tempati berdebu, bantal seprei dan handuk sudah waktu nya untuk peremajaan, ada beberapa sarung bantal dan handuk nya yang sudah robek berlubang serta bewarna kekuningan terkesan kotor. Ada kejadian lift yang sempet berhenti beroperasi karena masalah teknis, tapi penanganan nya sangat profesional, staff sangat ramah, dan terima kasi buat pak erwin yang memberi kami BF complimentary akibat adanya gangguan kejadian lift nya. Lokasi hotel top markotop, staff hotel sangat membantu dan ramah, yang perlu ditingkatkan adalah peremajaan bahan amenities serta kebersihan kamarnya.
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DH
DWAYNE H.
6.5
/ 10
20 Feb 2024
I had to change rooms in the middle of the night. 0130 in the morning. I don't know what happened but the floors were soaking wet and my bed was so wet/damp one could not sleep. The mens sauna. I own a couple hotels. If any of my suana"s was like this I would have to close it immediately. Its a dangerous place. Broken boards everywhere. 200-300 dollars of maintenance may save you a negligence law suit. I relayed this info. To your manager. REGARDS, DWAYNE.
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1 liked this review
Accommodation's Reply
24 Feb 2024
Dear Mr. Dwayne Hill, Thank you so much for taking all the time to write a review about your recent stay at Ascott Jakarta. Please do accept our sincere apologies in regards of the humidity issue in your room and the Sauna condition which did not meet your expectations. Rest assure we have shared your feedback to the related Departments and Building Management for future improvements. We do hope that we can regain your trust and look forward to welcoming you back to Ascott Jakarta in the future. Kind regards, Sherwin Supriadi Haryoso. Guest Service Manager.
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