The Crystal Luxury Bay Nusa Dua

Resorts
8.1
Convenient
From 990 verified guests reviews

What Guests Say About Their Stay

Nila C.
9.1
/ 10
I stayed here for my staycation. It was save during this pandemic. All staff are kind and helpful. The room was big, breakfast was okay (usually they have buffet). Overall this hotel is recommended
Steven K.
9.7
/ 10
Really loved this hotel. I have a great experience, the hotel's staff upgrade our room to suite, The pool is awesome, children really loves to play sands beside the pool. Very recommended hotel
Farrah H. A.
10
/ 10
We really have a pleasant stay! Originally we booked deluxe room for two people but the hotel gave us an upgrade to crystal suite without even brag about it (when I asked, he said the accessible room is already booked). We are a party of two with one is using wheelchair and I could say that the hotel is really accessible for all ages and group. Also, the receptionists are really friendly and helpful. If you really like swimming with view, you’ll really like it here. The swimming pools are really nice. Foods are also delicious here. Kudos to the hotel ❤️
In the Area
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Jalan by pass ngurah rai no 88 , Nusa Dua, Badung, Bali, Indonesia, 80363

Main Facilities

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24-Hour Front Desk
The Crystal Bay is a 5-star hotel in Nusa Dua. Close to Ngurah Rai airport which can be reached in 14 minutes. (A free pick-up service from the airport is available). Near the watersport area, Tanjung Benoa could be reached in 15 minutes. Wi-Fi facilities, spa, gym, and an infinity pool on the rooftop which is equipped with a bar. Facilities 215 rooms with deluxe type, jacuzzi suite, crystal suite, family suite, honeymoon suite, and penthouse.
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What's around The Crystal Luxury Bay Nusa Dua

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Jalan by pass ngurah rai no 88 , Nusa Dua, Badung, Bali, Indonesia, 80363
Lobby The Crystal Luxury Bay Nusa Dua
Lobby 2 The Crystal Luxury Bay Nusa Dua

Discover More About The Crystal Luxury Bay Nusa Dua

The Crystal Bay is a 5-star hotel in Nusa Dua. Close to Ngurah Rai airport which can be reached in 14 minutes. (A free pick-up service from the airport is available). Near the watersport area, Tanjung Benoa could be reached in 15 minutes. Wi-Fi facilities, spa, gym, and an infinity pool on the rooftop which is equipped with a bar. Facilities 215 rooms with deluxe type, jacuzzi suite, crystal suite, family suite, honeymoon suite, and penthouse.

All facilities in The Crystal Luxury Bay Nusa Dua

Bar, Cafe and Lounge The Crystal Luxury Bay Nusa Dua
Bar, Cafe and Lounge
Swimming Pool The Crystal Luxury Bay Nusa Dua
Swimming Pool
Lobby The Crystal Luxury Bay Nusa Dua
Lobby
Accommodation Services The Crystal Luxury Bay Nusa Dua
Accommodation Services
Bedroom The Crystal Luxury Bay Nusa Dua
Bedroom

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in The Crystal Luxury Bay Nusa Dua

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Price
Breakfast in The Crystal Luxury Bay Nusa Dua start from USD 2,000.00
Available rooms at The Crystal Luxury Bay Nusa Dua
216
Number of floors in The Crystal Luxury Bay Nusa Dua
7
Another facilities in The Crystal Luxury Bay Nusa Dua
24-hour Receptionist

Frequently asked question in The Crystal Luxury Bay Nusa Dua

What are available facilities at The Crystal Luxury Bay Nusa Dua?
There are top facilites at The Crystal Luxury Bay Nusa Dua such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at The Crystal Luxury Bay Nusa Dua?
The standard check-in time at The Crystal Luxury Bay Nusa Dua is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in The Crystal Luxury Bay Nusa Dua

Overall Rating & Reviews

From 990 verified guests reviews
8.1
Convenient
Fantastic
323
Very Good
367
Satisfying
82
Average
218
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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WW
Wowo W.
8.3
/ 10
23 Oct 2024
Bathroom is not clean. Water from the bath tub splashes everywhere and can not be cleaned becoz of the position of the bath tub.

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M***A
This is a guest profile.
9.7
/ 10
01 Sep 2024
Staying for one night; The bedroom was spacious and peacefull; The bathroom equipment is kind of old but working properly; Theres hanger for clothes in the balcony, very thoughful:) theres no famous restaurant in the surrounding area so I recommendedeat before check in, or you can rely on abang gofood:), the breakfast is okay; 👍🏻.
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Review photo of The Crystal Luxury Bay Nusa Dua from M***a
Review photo of The Crystal Luxury Bay Nusa Dua 2 from M***a
Review photo of The Crystal Luxury Bay Nusa Dua 3 from M***a
Review photo of The Crystal Luxury Bay Nusa Dua 4 from M***a

4 liked this review

Accommodation's Reply
06 Sep 2024
Dear, Thank you for staying at The Crystal Luxury Bay Resort Nusa Dua Bali and for sharing your wonderful experience with fellow travelers. We look forward to welcoming you back in the near future. Yours sincerely, Management of The Crystal Luxury Bay Resort Nusa Dua Bali.
s***g
This is a guest profile.
5.4
/ 10
31 Aug 2024
Hotel ini mungkin pernah jaya pada masanya. Dari aspek lokasi cukup bagus. Namun aspek2 lainnya (cleanlines, meal, room comfort, facilities) it was very terrible. The worst experience I ever have.

3 liked this review

Accommodation's Reply
06 Sep 2024
Dear Valued Guest, Thank you for taking your valuable time to share your experience. We truly regret to learn about the shortfalls in facilities that you have at our while staying at our hotel. There are definitely areas of improvement and please be assured that we have addressed your comments with our team internally to ensure that and to be better in the future Thank you once again for sharing your comments and we look forward to hopefully welcoming you back again and make a good experience with The Crystal Nusa Dua Bali. Yours sincerely,
A***d
This is a guest profile.
Leisure
6.4
/ 10
19 Aug 2024
This supposed to not get a five-star hotel from traveloka, you have to review your SOP since I saw many uncleanliness; I found a poop of dog in the fifth floors, the floors are dirty, the bathroom wet all the time, the room is non sound proof when the AC on it sounds crazy.

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Accommodation's Reply
26 Aug 2024
Dear Valued Guest, Thank you for taking your valuable time to share your experience. We truly regret to learn about the shortfalls in facilities that you have at our while staying at our hotel. There are definitely areas of improvement and please be assured that we have addressed your comments with our team internally to ensure that and to be better in the future Thank you once again for sharing your comments and we look forward to hopefully welcoming you back again and make a good experience with The Crystal Nusa Dua Bali. Yours sincerely,
MF
Megi F. G. J.
Staycation
6
/ 10
18 Aug 2024
Food OK, staff nice, facilities need improvement. Jacuzzi didn't meet expectation, no hot water shower staff try to fix but not so long warm water only. Not worth with the money.

1 liked this review

Accommodation's Reply
21 Aug 2024
Dear Guest, Thank you for taking your valuable time to share your experience. We are very sorry to learn of the lack of facilities that you received while staying at our hotel. For our jacuzi, it is true that only cold water. Once again thank you for sharing your comments and we hope to welcome you back again and make a good experience with The Crystal Nusa Dua Bali. Best regards,
A***e
This is a guest profile.
Leisure
8.2
/ 10
30 Jul 2024
The hotel needs maintenance. Especially the bathroom. The facility not in a good condition and not work properly & Broken mirror for 4 * property is not worth it.

2 liked this review

Accommodation's Reply
02 Aug 2024
Dear Valued Guest, Thank you for taking your valuable time to share your experience. We truly regret to learn about the shortfalls in facilities that you have at our while staying at our hotel. There are definitely areas of improvement and please be assured that we have addressed your comments with our team internally to ensure that and to be better in the future Thank you once again for sharing your comments and we look forward to hopefully welcoming you back again and make a good experience with The Crystal Nusa Dua Bali. Yours sincerely,
S***a
This is a guest profile.
Leisure
5.6
/ 10
27 Jul 2024
If I can say, this is the worst 5 stars hotel I have ever stayed. Room really need total maintenance, the staff are not welcoming, room are not clean. I saw how they clean the room, and it is really less effort. They only swept the room and that 's it. The foods? Most horrible, ever.

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Accommodation's Reply
07 Aug 2024
Dear Valued Guest, Thank you for taking your valuable time to share your experience. We truly regret to learn about the shortfalls in facilities that you have at our while staying at our hotel. There are definitely areas of improvement and please be assured that we have addressed your comments with our team internally to ensure that and to be better in the future Thank you once again for sharing your comments and we look forward to hopefully welcoming you back again and make a good experience with The Crystal Nusa Dua Bali. Yours sincerely,
JW
John W.
7
/ 10
06 Jul 2024
Old room, squeaky floors, rusty shower head, needs refurbishment. Nice food, friendly staff.

1 liked this review

LM
Leni M. G.
6.2
/ 10
06 May 2024
Saya tidak paham bintang 5 nya dari mana. Receptionist penampilan saat malam tidak rapi, dan kurang ramah, wajah kusut, dan komunikasi antar receptionist very bad. Saya order agar breakfast take away jam 5, tp saat jam 5 sy ambil infonya tidak ada dikasitau oleh petugas sebelumnya. Akhirnya sarapan saya disiapkan dengan nasi goreng yg nasinya tidak matang, rasa hambar, box tidak proper. Kebersihan kamar cukup baik.
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7 liked this review

Accommodation's Reply
30 May 2024
Dear Valued Guest, Thank you for taking your valuable time to share your experience. We truly regret to learn about the shortfalls in facilities that you have at our while staying at our hotel. There are definitely areas of improvement and please be assured that we have addressed your comments with our team internally to ensure that and to be better in the future Thank you once again for sharing your comments and we look forward to hopefully welcoming you back again and make a good experience with The Crystal Nusa Dua Bali. Yours sincerely,
A***i
This is a guest profile.
10
/ 10
26 Apr 2024
Hotel keren, dari awal masuk sampai proses check in di sambut dengan ramah. Kamar bersih dan cocok untuk staycation dengan family. Makanan restaurant yg enak dan breakfast yg bervariasi. Overall good hotel, good price, good place
Review photo of The Crystal Luxury Bay Nusa Dua from A***i

2 liked this review

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.