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@thome
Guest Houses
7.2
Convenient
From 498 verified guests reviews
What Guests Say About Their Stay
Strategic Location (10)
Friendly Staffs (8)
Clean Room (6)
In the Area
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Jalan Gembong No.36 M (Pertokoan Atoom Megah), Ampel, Surabaya, Jawa Timur, Indonesia, 60161
Main Facilities
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AC
24-Hour Front Desk
Parking
WiFi
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Available Room Types in @thome
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Per room per night (excl. taxes & fees)
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Jalan Gembong No.36 M (Pertokoan Atoom Megah), Ampel, Surabaya, Jawa Timur, Indonesia, 60161
Discover More About @thome
Location
@thome is located in area / city Ampel.
About @thome
For you, travelers who wish to travel comfortably on a budget, @thome is the perfect place to stay that provides decent facilities as well as great services.
@thome is the right choice for you who are looking for affordable accommodation in Ampel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
@thome is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in @thome
Lobby
Exterior
Bedroom
In-room Bathroom
Hotel Services
- Bellhop
- 24-hour security
- Luggage storage
- 24-hour Receptionist
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
- Supermarket
General
- AC
- Heater
- Non-smoking room
Public Facilities
- Parking
- Room service
- WiFi in public area
In-room Facilities
- Desk
- Shower
- TV
Transportation
- Car rental
Connectivity
- Free WiFi
Business Facilities
- Business center
Accommodation Policy & General Information in @thome
Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.
General Check-in Instructions
Please contact +628123288805 for check-in process and/or if you are having difficulties to find the property's location. =================================================== Hotel has a policy of not receiving any reservations made by non-married couples and that the married-couples has to present themselves with a valid government-issued identity prior to check-in such as Indonesian ID card (KTP suami-istri) / Marriage Certificate / wedding photos (foto-foto pernikahan). Failing/refusing to do so will result in the rejection of the reservation. =================================================== You may be required to present valid government-issued identification at check-in, along with a credit card or cash to cover deposits and incidentals. =================================================== Special requests are subject to property's availability at check-in and may cost additional charges. Property will charge an additional fee for each extra person on top of the reserved room's maximum capacity.
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General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Frequently asked question in @thome
What are available facilities at @thome?
There are top facilites at @thome such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at @thome?
The standard check-in time at @thome is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in @thome
Overall Rating & Reviews
From 498 verified guests reviews
7.2
Convenient
Fantastic
51
Very Good
188
Satisfying
30
Average
229
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (10)
friendly staffs (8)
clean room (6)
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Muhammad J.
This is a private profile
8.5
/ 10
21 Dec 2021
Good very clean and nice and good bed.
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Accommodation's Reply
29 Dec 2021
Dear : Mr. Muh. Jihad, thank you for taking the time to give us a positive review. We are very happy to know that you are satisfied with our service. We hope to see you again at another time... Warmest greetings from us to you and your family
RH
Rr H. F. H.
9.7
/ 10
07 Feb 2019
1 liked this review
Rustanto
Backpacking
8.5
/ 10
09 Nov 2018
just for stay and sleep one night, i think this is enough and comfort... cheap price and also clean room. although the bathroom is shared but overall its good
1 liked this review
Anisatul K.
Backpacking
8.8
/ 10
21 Jul 2018
The wifi is currently down with no earlier information. I thought the bathroom was not shared, turns out it is. But it's clean and everything works well :(
1 liked this review
Muhammad A. M.
6
/ 10
12 Nov 2017
The receptionist is so fierce. I talk to him, but he doesn’t look at my face. I’m shocked!. The shower is well. But when I go back to hotel after I finish my business, the electricity is off. So, the hotel is super creepy without light. Super dark and I didn’t get any help from receptionist. I have to solve it by myself. So I take a bath using my flash in my phone. That’s funny. At 11 am, the receptionist ask me to check out. I’m feeling so irritating. I’m feeling like they drive me out. The price is so cheap so we cannot complain about that. So, just be patient. Keep smile and let it go. I have another story about this hotel, but I better to keep it secret
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4 liked this review
TA
Tiana A.
9
/ 10
03 Jul 2017
Mr. Ahmad, the front desk man, is really kind. He help me finding the rental car, and it's cheaper Thank you so much
1 liked this review
RL
Rico L.
Backpacking
7.1
/ 10
07 Mar 2017
Pretty standard, only for sleeping
Like this review?
M
Mardiono
Holiday
5.7
/ 10
26 Dec 2023
The toilet is dirty, the facilities are a TV but the STB is broken. It should be repaired or bought an STB since it includes facilities.
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Accommodation's Reply
01 Jan 2024
Dear: Mr. Mardiono. Thank you for staying at @thome Surabaya. We apologize for the inconvenience, your suggestions and criticism are valuable input and we will correct them immediately. We have checked the STB and it turns out there was a technical error in the power plug, and we have repaired it so that now the STB can function again. We will pay more attention to bathroom cleanliness again, thank you for your suggestions and input. Best regards 🙏.
Sm
Siti m.
Holiday
8.5
/ 10
25 Dec 2023
Easy check in, a place near the city center for backpackers, really cheap prices.
2 liked this review
Accommodation's Reply
04 Jan 2024
Dear: Mrs. Siti Mulyati, Thank you for staying at @thome Surabaya. Thank you for taking the time and giving us a positive review. We are very happy and honored to be able to serve you when you stay at @thome. And we look forward to welcoming you back when you visit Surabaya again. Healthy and successful greetings always, Mom.
WE
Widiyanto E.
8.5
/ 10
17 Dec 2023
The rooms are clean, according to the price, recommended for backpackers. Not far from dinner stalls and minimarkets. It's just that there are a few mosquitoes.
4 liked this review
Accommodation's Reply
19 Dec 2023
Dear: Mr. Widiyanto. Thank you for staying at @thome Surabaya. Thank you for taking the time and giving us a positive review. We are very happy and honored to be able to serve you when you stay at @thome. And we look forward to welcoming you back when you visit Surabaya again. Regards.
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