JEN Singapore Orchardgateway by Shangri-La

Hotels
8.9
Impressive
From 864 verified guests reviews

What Guests Say About Their Stay

Strategic Location (41)
Friendly Staffs (14)
Clean Room (9)
Affordable Price (2)
Alexander K.
9.7
/ 10
Good hospitality. We are arranged to lounge while waiting our room to be ready at check in time. Got upgrade for the 3rd night stay to superior city view. Very strategic location also!
Chua B. Z.
9.1
/ 10
We booked Club Twin room for the weekend to celebrate our Wedding Anniversary. The breakfast spread was surprisingly good, with great variety and quality food. We also enjoyed the lounge with pre-dinner snacks with unlimited alcohol. My son also had a splashing good time swimming at the rooftop pool with an awesome view! The location is also perfect in town area with lots of shopping and food options. After our son slept, we could go down and grab food from Don Don Donki which is 24 hr and an 24-hr MacDonalds 5mins away. Overall, we love the stay so much we are likely to come back again! Thanks for the awesome customer service :)
Ricky H.
9.7
/ 10
Nice and pleasant hotel. Very good location at the center of Orchard Road. Highly recommendation for urban type traveler / business.
In the Area
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277 Orchard Road, Orchard, Singapore, 238858
Strategic Location

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
JEN Singapore Orchardgateway by Shangri-La is a hotel in a good neighborhood, which is located at Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around JEN Singapore Orchardgateway by Shangri-La

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277 Orchard Road, Orchard, Singapore, 238858

9.4

Strategic Location
Lobby JEN Singapore Orchardgateway by Shangri-La
Lobby 2 JEN Singapore Orchardgateway by Shangri-La

Discover More About JEN Singapore Orchardgateway by Shangri-La

Location


JEN Singapore Orchardgateway by Shangri-La is a hotel in a good neighborhood, which is located at Orchard.

About JEN Singapore Orchardgateway by Shangri-La

Are you a shopaholic? Staying at JEN Singapore Orchardgateway by Shangri-La will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, JEN Singapore Orchardgateway by Shangri-La provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at JEN Singapore Orchardgateway by Shangri-La, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from JEN Singapore Orchardgateway by Shangri-La exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

JEN Singapore Orchardgateway by Shangri-La is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at JEN Singapore Orchardgateway by Shangri-La.

All facilities in JEN Singapore Orchardgateway by Shangri-La

Bar, Cafe and Lounge JEN Singapore Orchardgateway by Shangri-La
Bar, Cafe and Lounge
Swimming Pool JEN Singapore Orchardgateway by Shangri-La
Swimming Pool
Fitness Center JEN Singapore Orchardgateway by Shangri-La
Fitness Center
Lobby JEN Singapore Orchardgateway by Shangri-La
Lobby
Exterior JEN Singapore Orchardgateway by Shangri-La
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Poolside bar
  • Snack bar

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Bathrobe
  • Hairdryer
  • In-room safe
  • Refrigerator
  • TV

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool
  • Pool cabanas

Connectivity

  • LAN Internet

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in JEN Singapore Orchardgateway by Shangri-La

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Breakfast Price
Breakfast in JEN Singapore Orchardgateway by Shangri-La start from USD 0.30
Available rooms at JEN Singapore Orchardgateway by Shangri-La
499
Number of floors in JEN Singapore Orchardgateway by Shangri-La
20
Another facilities in JEN Singapore Orchardgateway by Shangri-La
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in JEN Singapore Orchardgateway by Shangri-La

What are available facilities at JEN Singapore Orchardgateway by Shangri-La?
There are top facilites at JEN Singapore Orchardgateway by Shangri-La such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JEN Singapore Orchardgateway by Shangri-La?
The standard check-in time at JEN Singapore Orchardgateway by Shangri-La is starting from From 15:00 while the latest check-out time is at Before 12:00
Does JEN Singapore Orchardgateway by Shangri-La provide breakfast?
Yes, JEN Singapore Orchardgateway by Shangri-La provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in JEN Singapore Orchardgateway by Shangri-La

Overall Rating & Reviews

Traveloka (864)
Others (912)
From 864 verified guests reviews
8.9
Impressive
Fantastic
440
Very Good
362
Satisfying
25
Average
37
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (41)
friendly staffs (14)
clean room (9)
affordable price (2)
excellent service (2)
great view (6)
spacious room (1)
tasty food (2)
great location (1)
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Language
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CC
Cipta C.
Leisure
9.7
/ 10
07 Jul 2024
It was fun with kids and we have a compliance.

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A***e
This is a guest profile.
9.4
/ 10
02 Jun 2024
Hotel near MRT and 24 hours supermarket.

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VR
Vanny R.
Holiday
8.5
/ 10
07 Apr 2024
Good location right at gateway mall connected to 313. The room was nice and clean. Friendly and helpful staff. Due to room availability, I could check in early.

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KN
Kaninta N.
Holiday
9.7
/ 10
19 Feb 2024
Great experience and facilities.

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CH
Christine H.
Holiday
9.7
/ 10
24 Jan 2024
We stayed here for holiday and this was our second stay, we booked superior city view room and request extra bed on site but all extra bed fully booked, the receptionist was so helpful she gave us a room with sofa bed and surprisingly she gave a little surprise for my daughter who was birthday on the date we checked in. She was very happy! Thankyou for the great hospitality Jen Hotel and sure we'll come back again.
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Yoga E. W.
Holiday
10
/ 10
16 Jan 2024
Excellent hotel service and friendly staff, definitely and will be always come back

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FM
Fauzan M.
Holiday
9.7
/ 10
02 Jan 2024
Room is neat, not to mention it is spacious by design with super comfortable bed. The filtered tap water is a nice thing to have, and the shower has nice pressure and warmth. The rooftop pool is very comfortable with pool water that is gentle to the eyes and skin. The staffs are also so kind and accommodating. Very well worth it!
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Selvy M.
8.5
/ 10
10 Dec 2023
Review photo of JEN Singapore Orchardgateway by Shangri-La from Selvy M. S.

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MH
Muthiara H.
Holiday
10
/ 10
24 Nov 2023
It's a great hotel to stay at singapore. So near from the Orchard Rd, just going down it's already at 313 Somerset. Easy to get food & for shopping around Orchard. About the room, I booked with panorama room, big room with extra bed & there's a sofa, and also comfy bathroom + bath tub (with city view🌃). Swimming pool with the MBS view, what a nice view! One of the best recommendation Hotel to stay if you wanna stay near the Orchard Rd.
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Review photo of JEN Singapore Orchardgateway by Shangri-La from Muthiara H.

1 liked this review

DW
Duangporn W.
Holiday
10
/ 10
10 Nov 2023
Good service and very convenience for shopping (:.

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Exterior 4 JEN Singapore Orchardgateway by Shangri-La

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.