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Swiss-Belhotel Balikpapan

Hotels
Jalan Jendral Sudirman, Komplek Balikpapan Ocean Square, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76113
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About Accommodation

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Staying at Swiss-Belhotel Balikpapan is a good choice when you are visiting Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
2019 Traveloka Hotel Awards Winner: Best Food

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (96)
Friendly Staffs (52)
Clean Room (61)
Comfortable Ambiance (9)
9.1
/ 10
Fx N. S.
This is my second time to spend time with my family in this hotel. The most loveable from this hotel is the sea view, the food, and the swimming pool. All hotel staff is great 👍🏼

What's around Swiss-Belhotel Balikpapan

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Jalan Jendral Sudirman, Komplek Balikpapan Ocean Square, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76113
Lobby Swiss-Belhotel Balikpapan
Lobby 2 Swiss-Belhotel Balikpapan

Discover More About Swiss-Belhotel Balikpapan

Location


Staying at Swiss-Belhotel Balikpapan is a good choice when you are visiting Balikpapan City Center.

The hotel has a very good location, also near the Sultan Aji Muhammad Sulaiman International Airport (BPN), which is only 5.99 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Swiss-Belhotel Balikpapan

Whether you are planning an event or other special occasions, Swiss-Belhotel Balikpapan is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Swiss-Belhotel Balikpapan provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belhotel Balikpapan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belhotel Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Swiss-Belhotel Balikpapan.

All facilities in Swiss-Belhotel Balikpapan

Bar, Cafe and Lounge Swiss-Belhotel Balikpapan
Bar, Cafe and Lounge
Swimming Pool Swiss-Belhotel Balikpapan
Swimming Pool
Entertainment Facility Swiss-Belhotel Balikpapan
Entertainment Facility
Fitness Center Swiss-Belhotel Balikpapan
Fitness Center
Functional Hall Swiss-Belhotel Balikpapan
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Transportation

  • Airport transfer
  • Car rental
  • Valet parking

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • Poolside bar

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

General

  • AC
  • Non-smoking room
  • Smoking area

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Photocopier

Accessibilty

  • Accessibility equipment

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Swiss-Belhotel Balikpapan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Swiss-Belhotel Balikpapan

What are available facilities at Swiss-Belhotel Balikpapan?
There are top facilites at Swiss-Belhotel Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belhotel Balikpapan?
The standard check-in time at Swiss-Belhotel Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Balikpapan provide breakfast?
Yes, Swiss-Belhotel Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Swiss-Belhotel Balikpapan

Overall Rating & Reviews

From 5,746 verified guests reviews
8.5
Impressive
Fantastic
1,895
Very Good
2,868
Satisfying
242
Average
741
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (96)
friendly staffs (52)
clean room (61)
comfortable ambiance (9)
beautiful beach (3)
tasty breakfast (26)
great ocean view (7)
great facilities (4)
great view (60)
varied breakfast (3)
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Language
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Show Reviews with Photos
d***i
This is a guest profile.
9.7
/ 10
21 May 2024
I tired my flight was landed 11wita & I around city waiting check in time but something happen at hotel when the time's show 3.30wita room isn't ready, no apologize, no chit chat, fda give inform that room still prepare & give complimentàry voucher afternoon tea (its doesn't solve problem actually) & I goes to lounge. But staff lounge reject with reason afternoon tea only available monday till thursday, which I come on friday. OK I back to lobby, then I info to e commerce, 1 hour then bellboy gave me keycard (I don't know why fda don't face to face to handle me clearly, irreverent). At the lift, someone say apologize about lounge & come to my room bring a lot of complimentary, thanks to fajri restaurant & yunita e commerce give the best handling complain ever. Advice: fda should be active ask to guest when we come whether to bring vehicle cause its relate freeparking. Its 1time I got free parking as long many times I stay (with my own initiative inform plate car) please update your TV be smart TV to make guest enjoy more. Thank you swissbelhotel balikpapan.
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Accommodation's Reply
22 May 2024
Dear our distinguished guest. Thank you for your review on us. We do apologize for your inconvenience event. We are really appreciate for your critics and advices so we can improve our quality of service and facilities. We have delivered your comments to our department concerned so they can look for the solution. We also really grateful for your advice to our FDA team. We do hope we can give better service in the future. Regards, Swiss-Belhotel Balikpapan.
Tb
Tri b.
Staycation
8.5
/ 10
08 May 2024
Nice experience to spend quality time with family in there. Child friendly atmosphere and great location with ocean view.

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Accommodation's Reply
10 May 2024
Dear Bapak Tri. Thank you for your kind review to us. We are really glad that you got a wonderful experience during your stay in Swiss-Belhotel Balikpapan. We are really appreciate for your critics and advices so we can improve our quality of service and facilities. Once again, thank you for your recommendation. We do hope we can give better service in the future. Regards, Swiss-Belhotel Balikpapan.
AF
ACHMAF F.
Business
7.5
/ 10
28 Feb 2024
Review photo of Swiss-Belhotel Balikpapan from Achmad F.
Review photo of Swiss-Belhotel Balikpapan 2 from Achmad F.

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Accommodation's Reply
05 Mar 2024
Dear Mr Achmad. Thank you for taking the time to leave us a review. We are very grateful that you had a pleasant experience during your stay at Swiss-Belhotel Balikpapan. We also really appreciate your criticism and suggestions so that we can improve the quality of services and facilities. We hope to provide better service in the future. Sincerely, Swiss-Belhotel Balikpapan.
Translated by Google Icon
RA
Rony A.
6
/ 10
28 Jan 2024
Many facilities are not maintained. The hotel looks tired and understaffed.

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Accommodation's Reply
30 Jan 2024
Dear Bapak Rony. Thank you for your review on us. We do apologize for the inconvenience event during your stay in Swiss-Belhotel Balikpapan. We are really appreciate for your critics and advices so we can improve our quality of service and facilities. We have conveyed your comments to our department concerned to find the solutions. We do hope we can give better service in the future. Regards, Swiss-Belhotel Balikpapan.
Dian P. R.
Staycation
6.2
/ 10
07 Jan 2024
The Air Conditioner were not working from the first time we checked in. All the air conditioner shut down. Everyone were complained, even-though the manager said will refund 100%, I still wait for it.

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Accommodation's Reply
27 Jan 2024
Dear Ibu Dian. Thank you for your review on us. We do apologize for the inconvenience event during your stay in Swiss-Belhotel Balikpapan. We have got unexpected problem with our central chiller that affected to the guest rooms. We have tried to overcome this problem as fast as we can at that time. We hope you can understand for this situation. Related to refund, we will check to our accounting department as well. Once again, we do aplogize for the unexpected condition. Regards, Swiss-Belhotel Balikpapan.
AA
Amelinda A.
Business
5.7
/ 10
10 Nov 2023
2 hours of total we have to wait in the lobby. The receptionist said that they didn't receive our booking in their system. Whats funny for me is that we already make the full payment, we have the receipt, so what's the reason we can't check in? We are choosing to book a room cause we are too exhausted to back home, but they made us wait in the lobby for almost 2 hours. Wasting time and for me it looks like the staff doesn't have solution. We just have to wait, but for 2 hours?
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Review photo of Swiss-Belhotel Balikpapan from Amelinda A.

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Accommodation's Reply
08 Dec 2023
Dear Ibu Amelinda. Thank you for your review on us. We do apologize for the inconvenience event during your stay in Swiss-Belhotel Balikpapan especially in the check in time. We are truly understand what you have experienced, yet our system is integrated to third party, it might be delayed at that time. So we are really appreciate your understanding. More over, your critics and advices are our valuable things so we can improve our quality of services and facilities. Once again, we do apologize for the inconvenience event. We hope we can give better service in the future. Regards, Swiss-Belhotel Balikpapan.
MR
Mochammad R.
9.7
/ 10
15 Oct 2023
Recommended hotel and can see the beach from my room.

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Accommodation's Reply
18 Oct 2023
Dear Bapak Mochammad Reza. Thank you for your review on us. We are glad that you got a wonderful experience during your stay in Swiss-Belhotel Balikpapan. We are really appreciate for your critics and advices so we can improve our quality of service and facilities. We do hope we can give a better service in the future. Once again, thank you for your recommendation to stay in Swiss-Belhotel Balikpapan. Regards, Swiss-Belhotel Balikpapan.
NK
Nur K.
8.8
/ 10
03 Oct 2023
Review photo of Swiss-Belhotel Balikpapan from Nur K.

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Accommodation's Reply
16 Oct 2023
Dear Mr Nur Kholis. Thank you for taking the time to provide us with a review. We really appreciate your criticism and suggestions so that we can improve the quality of our services and facilities. We hope to provide better service in the future. Thank you for sharing moments with us through photos. Sincerely, Swiss-Belhotel Balikpapan.
Translated by Google Icon
AF
Ahmad F. R.
Staycation
9.1
/ 10
03 Oct 2023
Amazing Breakfast, clean room, Great water pressure and hot water, Cool air conditioner.

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Accommodation's Reply
09 Oct 2023
Dear Mr. Ahmad. Thank you for your review on us. We are glad that you got a wonderful experience during your stay in Swiss-Belhotel Balikpapan. We are really appreciate for your critics and advice, so that we can improve our quality of service and facilities. We do hope we can give better service in the future. We are waiting for your next stay. Regards, Swiss-Belhotel Balikpapan.
HA
Henny A.
9.7
/ 10
10 Sep 2023
So funny, enjoy. Recommended.
Review photo of Swiss-Belhotel Balikpapan from Henny A.

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Accommodation's Reply
15 Sep 2023
Dear Ibu Henny. Thank you for your review on us. We are glad that you got a wonderful experience. We are really appreciate for your critics and advices for our improvement of service quality and facilities. Thank you for sharing your moment with us through beautiful photos. We do hope we can give a better service in the future. We are waiting for your next stay. Regards, Swiss-Belhotel Balikpapan.
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Exterior 4 Swiss-Belhotel Balikpapan

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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