Berjaya Times Square Hotel, Kuala Lumpur

Hotels
Staffs have been vaccinated for COVID-19.

8.3

Impressive
From 1,432 verified guests reviews

What Guests Say About Their Stay

Friendly Staffs (5)
Tasty Breakfast (2)
Comfortable Room (1)
Spacious Room (18)
Fiko F.
9.7
/ 10
one stop hotel..great location, it's easy to find everything you need at berjaya Times square mall..
Sim P. M.
9.1
/ 10
This hotel is safe for ladies, there’s one of monorail station nearby, ladies can go here and there easily!
Suboshini S.
9.7
/ 10
We were upgraded to Executive room and had a pleasant stay. The staff at the customer service was very pleasant and helpful.
In the Area
See Map
No.1, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
In Kuala Lumpur, Berjaya Times Square is well-known by the locals and is the most visited shopping mall in Kuala Lumpur. With a great place to shop, you need an equal great accommodation to stay during your visit. The Berjaya Times Square Hotel Kuala Lumpur is a luxurious five-star hotel that provides you all the comfort you need throughout your stay. Either you are on a business trip or going on a holiday with loved ones, the hotel offers room selections that will compliment your needs. Located right on Imbi Road, Bukit Bintang, the hotel consists of 14 types of exclusive rooms complete with first class facilities and services for guests to enjoy. Over the years, the hotel have won so many achievements and awards like 2015 The Malaysia Book of Records under the Human Achievement Category for the Longest β€œDragon” Chocolate Cake, 2015 Booking.com Award Winner, 2015 Tripadvisor Big Apple Restaurant and 2016 Holiday Check Awards - the largest German-language rating portal for travel and holidays online. This achievement will corroborate on their promise to give you a memorable experience.
Read More

What's around Berjaya Times Square Hotel, Kuala Lumpur

Discover More Places
No.1, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Lobby Berjaya Times Square Hotel, Kuala Lumpur
Lobby 2 Berjaya Times Square Hotel, Kuala Lumpur

Discover More About Berjaya Times Square Hotel, Kuala Lumpur

In Kuala Lumpur, Berjaya Times Square is well-known by the locals and is the most visited shopping mall in Kuala Lumpur. With a great place to shop, you need an equal great accommodation to stay during your visit. The Berjaya Times Square Hotel Kuala Lumpur is a luxurious five-star hotel that provides you all the comfort you need throughout your stay. Either you are on a business trip or going on a holiday with loved ones, the hotel offers room selections that will compliment your needs. Located right on Imbi Road, Bukit Bintang, the hotel consists of 14 types of exclusive rooms complete with first class facilities and services for guests to enjoy. Over the years, the hotel have won so many achievements and awards like 2015 The Malaysia Book of Records under the Human Achievement Category for the Longest β€œDragon” Chocolate Cake, 2015 Booking.com Award Winner, 2015 Tripadvisor Big Apple Restaurant and 2016 Holiday Check Awards - the largest German-language rating portal for travel and holidays online. This achievement will corroborate on their promise to give you a memorable experience.

How to get to Berjaya Times Square Hotel Kuala Lumpur

Considering the hotel is right in the city of Kuala Lumpur, the issue of getting there is close to nonexistent. You can reach the hotel through various mode of public transportation. If you are coming from the Kuala Lumpur International Airport (KLIA), you can straightaway take a taxi or use the mobile transportation application Grab/Uber to take you to the hotel. The journey from the airport to the hotel will take around 40 minutes. If you are starting your journey from KL Sentral, you will have to take the monorail from the KL Sentral monorail station to Imbi monorail station. The hotel will be just several steps away from the station. If you get confused along the way, you could always look out for certain familiar landmarks that can help navigate your way to locate the hotel. One obvious landmark to look for is the Berjaya Times Square shopping mall because they are literally connected together. Other landmarks Low Yat Plaza, Metro Hotel Bukit Bintang, Plaza Imbi and Sungei Wang Plaza. The landmarks stated are within 2 km range from the hotel.

Different Types of Rooms in Berjaya Times Square Hotel Kuala Lumpur

The hotel provides first class luxurious rooms for all types of guests to choose from. There are a total of 14 types of rooms consisting of high-quality facilities and services include bathrobe, bathtub, cable television, separate shower and tub, in-room safe, working desk and hairdryer. The types in questioned are Studio, Studio Twin Towers View, Superior, 2-Bedroom Deluxe, 2-Bedroom Deluxe Twin Towers View, Premier, Premier Twin Towers View, 2-Bedroom Suite, Club Premier, Club Premier Twin Towers View, Club Premier Suite, Classic Penthouse, Empress Penthouse and Ambassador Penthouse.

Studio and Studio Twin Towers View presents the best of studio type room. The interior design is kept simple with classic furnishings under soft lighting ambience give you a sense of calmness in a 51 sqm room. You will have the option of choosing either King-sized bed or Twin beds. Facilities provided include complimentary daily newspaper and tea/coffee making facilities. Plus, the optional view if you want a room that is overlooking the Twin Towers.

2-Bedroom Deluxe and 2-Bedroom Deluxe Twin Towers View offer suitable accommodation for those travelling with family members. The interior design is easy on the eyes under soft lighting ambience that will give you a sense of comfort when you stay in throughout the day. You will have the option of choosing either King and Twin beds or King Beds in both bedrooms. Facilities provided include complimentary daily newspaper and tea/coffee making facilities. Plus, the optional view if you want a room that is overlooking the Twin Towers. The 2-Bedroom Suite is also suitable for family use as it is very spacious and comfortable.

Club Premier, Club Premier Twin Towers View and Club Premier Suite give you the first class treatment with their club benefits involved. Among the benefits you will gain is personalised check-in/out at the Club Lounge (Level 14), all day free flow coffee, tea, juices and soft drinks at the Club Lounge, 20% discount on Food and Beverage (excluding promotional items and alcohol), complimentary local calls on area code 03, 2-pieces laundry pressing per room per day, Wi-Fi access in guest rooms and all public areas of the hotel plus breakfast at the Club Lounge from 6:30 am to 10:30 am. You will have the option of choosing either King-sized bed or Twin beds. Facilities provided include complimentary daily newspaper and tea/coffee making facilities. Plus, the optional view if you want a room that is overlooking the Twin Towers.

Classic Penthouse, Empress Penthouse and Ambassador Penthouse are the main attraction here for a luxurious hotel experience. Each penthouse display elegant interior designs with astonishing furnishings that will make you feel like a VIP throughout your stay. The penthouse varied in size; Classic Penthouse is 379 sqm, Empress Penthouse is 356 sqm and Ambassador Penthouse is 382 sqm. You will have the option of choosing either King and Twin beds or King Beds in both bedrooms. Facilities provided include complimentary daily newspaper and tea/coffee making facilities. Plus, the aesthetic view of the city around.

Restaurants and Cafes in Berjaya Times Square Hotel Kuala Lumpur

Even though the shopping mall is just next door, but the dining areas prepared inside the hotel is even more exciting. The hotel provides four dining areas that prepared amazing cuisines varied of style and themes; the Big Apple Restaurant, Broadway Lounge, Samplings On The Fourteenth Restaurant and Poolside Gazebo.

Big Apple Restaurant offers an extensive buffet of local and international cuisines that will sure to make your mouth watering. Operating hours begin from 6:30 am until 12:00 am. Located on Level 14 West, the restaurant is certified Halal by JAKIM, thus, Muslims will not have to worry about dining here with family and friends.

Broadway Lounge offers mouth-watering snacks and drinks (alcohol and non-alcohol) where you can enjoy together with the live band music and the beautiful sunset scene in motion. Operating hours begins from 10:00 am until 1:00 am on weekdays and 10:00 am until 2:00 am on weekends. Happy Hour is from 4:00 pm until 10:00 pm. Located on Level 14 West, this lounge is the perfect place to unwind.

Samplings On The Fourteenth Restaurant offers exclusive award-winning fine dining experience plus delicious wine to go with the food. Operating hours begin from 6:30 pm until 10:30 pm. However, the restaurant is closed on Sundays and Public Holidays. Located on level 14 West, the restaurant is perfect to enjoy the rich taste of classic Western cuisines.

Poolside Gazebo is the perfect spot to relax and unwind after a long day. The gazebo offers delicious snacks and refreshing beverages for those wanted to take five from the pool. The pool is one of the largest rooftop swimming pools in the city. Operating hours begins from 10:00 am until 10:00 pm. Located on level 15, from the gazebo, you could also enjoy the magnificent view of the iconic Petronas Twin Towers.

Facilities and Activities in Berjaya Times Square Hotel Kuala Lumpur

In order to ensure you have the best experience in this five-star hotel, every facilities and service by the hotel is kept in top shape for you. Hotel services and facilities provided by the hotel including fully-equipped business centre, foreign currency exchange, Wi-Fi access in public areas, laundry service, limousine service, parking bays, 24-hour concierge, 24-hour room service, 24-hour security, 24-hour CCTV surveillance and more. If you are looking for fun things to do around the hotel, you can always enjoy the sun lounger, fitness centre, steam room, play basketball, spend some time at the bowling alley and squash.

Interesting Places near Berjaya Times Square Hotel Kuala Lumpur

Berjaya Times Square -

What is better than having a shopping mall right next to your hotel? Berjaya Times Square has some of the most interesting and fun things you can enjoy with your family/friends. You will never get bored spending your time here.

KLCC -

Spare your time to see the iconic building that made Malaysia unique in its own way. Normally, whoever comes to Kuala Lumpur for a visit would not miss the chance to visit this one-of-a-kind landmark. You would not want to miss out on it.

All facilities in Berjaya Times Square Hotel, Kuala Lumpur

Bar, Cafe and Lounge Berjaya Times Square Hotel, Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Berjaya Times Square Hotel, Kuala Lumpur
Swimming Pool
Fitness Center Berjaya Times Square Hotel, Kuala Lumpur
Fitness Center
Functional Hall Berjaya Times Square Hotel, Kuala Lumpur
Functional Hall
Common Space Berjaya Times Square Hotel, Kuala Lumpur
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet lunch
  • Cafe
  • Dining area
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room
  • Sun loungers

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Sports and Recreations

  • Basketball
  • Bowling alley
  • Fitness center
  • Squash
  • Table tennis

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Parking with surcharge
  • Valet parking (surcharge)

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Berjaya Times Square Hotel, Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

Extra Breakfast

Accommodation charges MYR 38.00/guest for extra breakfast.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Berjaya Times Square Hotel, Kuala Lumpur

What are available facilities at Berjaya Times Square Hotel, Kuala Lumpur?
There are top facilites at Berjaya Times Square Hotel, Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Berjaya Times Square Hotel, Kuala Lumpur?
The standard check-in time at Berjaya Times Square Hotel, Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Berjaya Times Square Hotel, Kuala Lumpur provide breakfast?
Yes, Berjaya Times Square Hotel, Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Berjaya Times Square Hotel, Kuala Lumpur

Overall Rating & Reviews

From 1,432 verified guests reviews
8.3
Impressive
Fantastic
477
Very Good
618
Satisfying
106
Average
231
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
friendly staffs (5)
tasty breakfast (2)
comfortable room (1)
spacious room (18)
great view (2)
great location (12)
tasty food (3)
See More 7
Sort by
Most Helpful
Category
All
Language
English
Show Reviews with Photos
is
indrayoga s.
Business
9.7
/ 10
28 Apr 2024
Review photo of Berjaya Times Square Hotel, Kuala Lumpur from Indrayoga S.

Like this review?

Accommodation's Reply
06 May 2024
Dear Ms. Indrayoga. Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying and giving us a rating. We value your support and look forward to providing you with many more memorable experience on your next visits. Best wishes. Low Siew Peng. Hotel Manager. Berjaya Times Square Hotel, Kuala Lumpur.
is
indrayoga s.
Business
9.7
/ 10
27 Apr 2024
Review photo of Berjaya Times Square Hotel, Kuala Lumpur from Indrayoga S.

Like this review?

Accommodation's Reply
06 May 2024
Dear Ms. Indrayoga. Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying and giving us a rating. We value your support and look forward to providing you with many more memorable experience on your next visits. Best wishes. Low Siew Peng. Hotel Manager. Berjaya Times Square Hotel, Kuala Lumpur.
MA
MALIK A. R.
5.5
/ 10
24 Apr 2024
Bad Experience, lowest quality of bed, bedsheet, blanket and towels! Checking in took forever, no express check out you have to queue just to check out becoz there were only 2 staff at the counter at check out time whereas there were 10 staff at counter at midnight which doesn't makes sense? The breakfast was surprisingly disappointing becoz it was all vegetarian breakfast and it seemed like a discrimination towards non veg people where we pay just to have veges and not informed about it! Overall this hotel is disappointing and I am never coming here again!
Read More
Review photo of Berjaya Times Square Hotel, Kuala Lumpur from Malik A. R.

Like this review?

Accommodation's Reply
14 May 2024
Dear Mr. Malik. Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying and to share your experience with us. We are truly sorry to hear about your disappointing experience. We apologize for the delay during check-in and the limited staff availability. We are also concerned to hear about your dissatisfaction with the bed quality and breakfast options. Your comments regarding the vegetarian breakfast are especially important to us. We strive to provide a variety of options for all our guests and regret that it did not meet your expectations. Please be assured that your feedback will be shared with our team to address these issues and improve our services. We hope you will reconsider and give us another opportunity to provide a better experience in the future. Best wishes. Low Siew Peng. Hotel Manager. Berjaya Times Square Hotel, Kuala Lumpur.
LS
Lee S. T.
5.9
/ 10
07 Apr 2024
Simple matters cannot be coordinated well internally with their hotel staff. Various communications confirmed to allow for check-in at 11.00 am as we booked the hotel for a major function (my daughter 's wedding). Imagine we were declined the early check-in that was promised. Very disappointed with the reasons given and the excuses. Toilet bathtub discharge-not working and room standards below expectation. Will not book this Hotel again and the service is far from expectations.
Read More

Like this review?

Accommodation's Reply
08 Apr 2024
Dear Mr. Lee. Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for taking the time to share your experience with us. First, we would like to apologize profusely about the challenges you faced during your stay and that we fell short in delivering the level of coordination and service you were promised and rightfully expected. The early check-in misunderstanding and the issues with the room facilities, particularly the bathtub are not reflective of our standard of care. We take your feedback seriously and will be conducting a thorough review with our team to address the communication breakdown and ensure that our facilities are meticulously checked and maintained. We would appreciate the opportunity to restore your confidence in our hotel and look forward to welcoming you back for a more pleasant experience in the near future. Best wishes. Low Siew Peng. Hotel Manager. Berjaya Times Square Hotel, Kuala Lumpur.
FW
Fiona W. M. F.
Staycation
6.4
/ 10
17 Feb 2024
Does not have hot water after waited for more than 15 minutes as instructed. Because already late at night so did not ask for service. Booked room to have hot bathtub but does not have hot water, although room is big and spacious. Suggest to check the hot water once checked in.

1 liked this review

Accommodation's Reply
05 Mar 2024
Dear Ms. Fiona. Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for taking the time to share your experience with us. First, we sincerely apologize for the inconvenience you experienced with the water heater issue. Understanding that this occurred late at night and contributed to your discomfort is concerning to us and we regret any inconvenience this may have caused you. We take your feedback seriously and steps will be taken to ensure that all amenities, especially essential services are thoroughly inspected and in perfect working order for all our guests prior their arrival. We are committed to rectifying this oversight and improving our service standards. We appreciate your understanding and look forward to welcoming you back for a more pleasant experience in the near future. Best wishes. Low Siew Peng. Hotel Manager. Berjaya Times Square Hotel, Kuala Lumpur.
ES
Eddy S. P.
Holiday
9.7
/ 10
09 Feb 2024
Review photo of Berjaya Times Square Hotel, Kuala Lumpur from Eddy S.
Review photo of Berjaya Times Square Hotel, Kuala Lumpur 2 from Eddy S.
Review photo of Berjaya Times Square Hotel, Kuala Lumpur 3 from Eddy S.

Like this review?

Accommodation's Reply
05 Mar 2024
Dear Eddy. Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for choosing to stay with us. We look forward to creating more memorable experiences for you on your future visits. Best wishes. Low Siew Peng. Hotel Manager. Berjaya Times Square Hotel, Kuala Lumpur.
Fully H. R.
Holiday
8.5
/ 10
30 Jan 2024
Strategic place, but in my room the water heater is not working well. Maybe as a 5 star hotel, we don't need to wait 15 min. You can use solar panel. The room is big, comfortable. The breakfast is delicious.

Like this review?

Accommodation's Reply
05 Feb 2024
Dear Handayani. Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for taking the time to share your experience with us. We are pleased to hear that you find our hotel 's location to be strategic and that you enjoyed the spacious and comfortable room along with the delicious breakfast. However, we sincerely apologize for any inconvenience caused by the water heater not working as expected. Your comfort is our top priority and we will address the water heater issue promptly to improve the overall experience for our guests. We value your input and look forward to welcoming you back for an even more enjoyable experience in the future. Best wishes. Low Siew Peng. Hotel Manager. Berjaya Times Square Hotel, Kuala Lumpur.
FM
Farid M.
Holiday
9.7
/ 10
07 Jan 2024
Review photo of Berjaya Times Square Hotel, Kuala Lumpur from Farid M.

Like this review?

Accommodation's Reply
17 Jan 2024
Dear Farid Murtadha. Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for choosing to stay with us and giving us a rating. It is always our pleasure having you as our guest. We look forward to welcoming you back for a more pleasant experience. Best wishes. Low Siew Peng. Hotel Manager. Berjaya Times Square Hotel, Kuala Lumpur.
WN
Wan N. W. I.
Staycation
6.7
/ 10
19 Dec 2023
Need to q twice for check in … I came 2:48pm but the staff said I need to wait 3pm … and I need to q again the get the card key … really ridiculous. The room, breakfast all OK ….

Like this review?

Accommodation's Reply
17 Jan 2024
Dear Wan Norlisa. Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying with and to share your experience with us. We sincerely apologize for the inconvenience you experienced during the check-in process. We understand that having to queue twice for check-in, especially after arriving close to the check-in time is frustrating and not the experience we aim to provide. We regret for any delay and miscommunication that occurred during this process. Please be assured, we will be reviewing our check-in procedures to enhance the efficiency and ensure a smoother experience for our guests. Once again, we apologize for any inconvenience caused during check-in, we look forward to welcoming you back for a more seamless and enjoyable stay in the future. Best wishes. Low Siew Peng. Hotel Manager. Berjaya Times Square Hotel, Kuala Lumpur.
SurYani M. A.
This is a private profile
Staycation
8.5
/ 10
15 Dec 2023
Review photo of Berjaya Times Square Hotel, Kuala Lumpur from Suryani B. M. A.

1 liked this review

An icon button
1
2
3
...
55
An icon button

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Berjaya Times Square Hotel, Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright Β© 2024 Traveloka. All rights reserved