Red Rock Hotel Penang

Hotels
Staffs have been vaccinated for COVID-19.

8.3

Impressive
From 3,009 verified guests reviews

What Guests Say About Their Stay

Strategic Location (37)
Friendly Staffs (5)
Easy To Find Food (8)
Excellent Service (17)
Aroma I. A. M.
9.7
/ 10
Room is very clean, breakfast is very delicious, and all of the staff is very humble and kind, thank you very much... I can recommended this hotel to my friend in Indonesia. Thank you.
Murni M.
9.7
/ 10
Comfort to stay and near to food center
Azis S. H.
9.1
/ 10
The hotel is comfortable. I will come back and stay again.
In the Area
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202A, Jalan Macalister, Georgetown, Pulau Pinang, Penang, Malaysia, 10400

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Red Rock Hotel Penang is a hotel in Penang that was established and opened in April 2007, just eleven years ago. It is owned by the Red Rock Group, a small family-owned company that began its journey in George Town, Penang as a general contractor company that is rapidly evolved to a property development company in Penang. The name ‘Red Rock’ was actually the name of the village where the family’s forefathers were from, the Red Rock Village in China. The Red Rock Hotel Penang is located in the heart of the historic town of George Town and near to the Penang’s famous Hawker Food Centre, along the Macalister Road, specifically at 202A of Macalister Road, George Town. This three-star hotel is housed in a nine-storey building. The hotel is near to a number of popular tourist destinations in Penang such as the KOMTAR and the Glass Museum among others. The hotel has three types of room. The best thing about this hotel is that the hotel applies a free cancellation policy for all of their rooms thus no fee would be applied if one were to cancel their bookings.
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What's around Red Rock Hotel Penang

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202A, Jalan Macalister, Georgetown, Pulau Pinang, Penang, Malaysia, 10400
Lobby Red Rock Hotel Penang
Lobby 2 Red Rock Hotel Penang

Discover More About Red Rock Hotel Penang

Red Rock Hotel Penang is a hotel in Penang that was established and opened in April 2007, just eleven years ago. It is owned by the Red Rock Group, a small family-owned company that began its journey in George Town, Penang as a general contractor company that is rapidly evolved to a property development company in Penang. The name ‘Red Rock’ was actually the name of the village where the family’s forefathers were from, the Red Rock Village in China. The Red Rock Hotel Penang is located in the heart of the historic town of George Town and near to the Penang’s famous Hawker Food Centre, along the Macalister Road, specifically at 202A of Macalister Road, George Town. This three-star hotel is housed in a nine-storey building. The hotel is near to a number of popular tourist destinations in Penang such as the KOMTAR and the Glass Museum among others. The hotel has three types of room. The best thing about this hotel is that the hotel applies a free cancellation policy for all of their rooms thus no fee would be applied if one were to cancel their bookings.

How to Get to Red Rock Hotel Penang

It is easy to go to the Red Rock Hotel in Penang as it is located in the middle of a city that is one of the most popular tourist destinations in Malaysia. Going to Penang itself is easy, be it by using private transportation or the public. From the city centre of Kuala Lumpur, the drive to George Town in Penang Island will take about four hours for a three hundred and sixty kilometres trip. The time, however, may change depending on the current traffic of the North-South Highway and also the traffic on the Penang Bridge as sometimes it can take hours just to cross the bridge due to the number of vehicles. There is also an option to take the ferry to cross the Penang Strait. The ferry carries both motor vehicles and pedestrians. Ticket prices differ based class; for pedestrians, the adult is at RM 1.20 while a child of the age 5 – 12, is just 50 cent. For the vehicles, a bicycle is at RM 1.40; a motorcycle is RM 2.00 while a car is RM 7.70. If driving if not something you prefer, there are daily coaches from Terminal Bersepadu Selatan, Kuala Lumpur to Sungai Nibong Express Bus Terminal on the Penang Island. The ticket starts from RM 34, with the trip is expected to be five hours. The distance between the express bus terminal to the Red Rock Hotel Penang is just above ten kilometres with the trip taking about twenty minutes to complete. Other than that, there is also an option to get on a plane from Kuala Lumpur to fly to Penang. Penang has its own international airport that is situated near Bayan Lepas, some half an hour away from the Red Rock Hotel. The Penang International Airport receives flights from all over Malaysia and also the neighbouring countries such as Indonesia, Singapore, Taiwan and even China, among others. Domestic-wise, there are flights from Kuala Lumpur International Airport, Kota Bahru, Kuching, Kota Kinabalu and even from another famous tourist spot in Malaysia, Langkawi Island. From the airport, one can take a taxi to go to the Red Rock Hotel. There are plenty of taxis on Penang Island but it is recommended to get the ticket from a taxi stand inside the airport building instead of hailing outside as there are a number of taxi drivers who would charge extra especially if they spot tourists.

Different Types of Room in Red Rock Hotel Penang

Red Rock Hotel offers three comfortable types of hotel rooms to its guests that will be residing at the hotel. The smallest room is the Standard Room, the medium-sized is the Deluxe Room and the biggest one is the Family Room. Each and every room are well equipped with the basic in-room facilities such as the cable TV, a desk and a chair, a hairdryer, a mini fridge and also coffee-tea maker set. All of the rooms also have a private bathroom with standing shower and mostly, have a bathtub. There is an ironing set that is available upon request to the housekeeping. All of their rooms also come with a complimentary breakfast service for the next morning.

The Standard Room is at 22.46 square meter with an option of bed for either having a double bed or two single beds. The bedding option is available upon request and subject to availability. The standard room is suitable for a couple or those who are travelling with a friend. It is also perfect for those who are on a business trip. The price for a Standard Room starts from RM 138, inclusive of tax.

The Deluxe Room is about 0.2 square meters bigger than the Standard room. The Deluxe Room also comes with an option for the bedding, either having one King bed for extra comfort, or double single beds, if sharing is not something you prefer. The bed options are also subjected to availability. The Deluxe Room comes with the basic in-room facilities such as a working desk, a coffee-tea maker, and a mini-fridge. There is also complimentary bottled waters in the room. The Deluxe Room comes with a price tag of RM 156, tax inclusive.

The Family Room is the biggest room type that the Red Rock Hotel has. The size is at 31.8 sqm that gives a good extra space even with two Queen beds in the room. This room is perfect for a family of four to stay. The room is also equipped with the basic in-room facilities just like the other two types of rooms. The price for a Family Room starts from RM 238 per night, inclusive of tax. This room also comes with a complimentary breakfast service for four people.

Facilities and Activities in Red Rock Hotel Penang

The Red Rock Hotel has three types of banquet and meeting rooms that are available to cater up to 600 people at a time. These rooms come in three different sizes, with the smallest being the Opal Room at 50 sqm and the biggest is the Emerald Room at 185 sqm.

The hotel also has a big swimming pool and a coffee house that is freely accessed by the guests staying at the hotel. Inside the hotel building, there is a limo service counter that operates daily from 6 am to 10 pm. This limo service is available for trips within and out of the island. Taxi is also available upon request at the concierge.

Interesting Place Near Red Rock Hotel Penang

Glass Museum -

This is one of a kind museum in Malaysia and also the first in the country. The Glass Museum has exhibits and showcases of decorative glass artworks. Some of these enchanting artworks are also for sale. The museum creates fascinating glass artwork designs that are visually appealing, not to mention that the designs are said to be the reflection of people’s lifestyle. Tourists who come to the Glass Museum are also entitled to a free glass-crafting glass with the help of the staffs of the museum. An adult ticket is at RM 18 for those who bring their MyKad and without MyKad, it is RM 23. For children from the age of 3-12, with a MyKid card, the ticket is at RM 10 while RM 13 without. The museum opens every day from 9.30am until 6 pm, except for Saturday when it closes an hour early. The Glass Museum is just 700 metres away from the Red Rock Hotel.

All facilities in Red Rock Hotel Penang

Swimming Pool Red Rock Hotel Penang
Swimming Pool
Functional Hall Red Rock Hotel Penang
Functional Hall
Common Space Red Rock Hotel Penang
Common Space
Lobby Red Rock Hotel Penang
Lobby
Exterior Red Rock Hotel Penang
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Tours

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Breakfast and lunch
  • Buffet breakfast
  • Continental breakfast
  • Bar
  • Set menu lunch

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Laundry
  • Shops

Things to Do

  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa

Transportation

  • Airport transfer
  • Car rental
  • Limited parking
  • Limo or town car service

Accessibilty

  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Red Rock Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Local Government Fee RM2.00 will be kick-start from 01 July 2022 onwards and it will be collected from guest upon check in
FREE Shuttle Service from Red Rock Hotel to Island Hospital and Loh Guan Lye Specialist Centre . It will be ONE WAY transfer for Red Rock Hotel Guests Only Departure time: 6.30 AM & 7.30 AM - Monday to Friday except Public Holidays For booking : Refer Tour Desk Counter at Lobby of Red Rock Hotel – Asia Travel Adventures Sdn Bhd Limited Seats on First Come First Serve Basis.
Rates quoted is inclusive of 8% SST effective from 1st March 2024.

Additional Policy

CMCO Rulings & SOP
1) Taking guests' body temperature/recording upon check-in. Should the temperature be 37 and above degrees Celsius, the hotel will reject check-in.
2) Hand Sanitizing Gel available upon check-in
3) Guest Health Declaration Form as precautionary measures against the spread of COVID-19 infection
4) COVID-19 symptoms - Fever, cough, difficulty in breathing- Hotel will reject check-in
5) Keep a minimum 1.0-meter distance from staff and other visitors
6) Face mask available for SALE



Dear Valued Guest, With the official opening of the national border today, should the test results done at airport not available, guests are required to do an Antigen Rapid Test kit on the spot at RM10.00 to be borne by guests and if tested Positive, we will cancel the booking with NO Cancellation charge as to protect the interest of other guests. We are NOT quarantine hotel. KKM SOP refer accordingly.
Local Government Fee RM2.00 will be kick-start from 01 July 2022 onwards and it will be collected from guest upon check in
FREE Shuttle Service from Red Rock Hotel to Island Hospital and Loh Guan Lye Specialist Centre . It will be ONE WAY transfer for Red Rock Hotel Guests Only Departure time: 6.30 AM & 7.30 AM - Monday to Friday except Public Holidays For booking : Refer Tour Desk Counter at Lobby of Red Rock Hotel – Asia Travel Adventures Sdn Bhd Limited Seats on First Come First Serve Basis.
Please be informed that Hotel will not be serving breakfast on 10th -12th February 2024, any inconvenience caused is deeply regretted.
Rates quoted is inclusive of 8% SST effective from 1st March 2024.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Red Rock Hotel Penang

What are available facilities at Red Rock Hotel Penang?
There are top facilites at Red Rock Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Red Rock Hotel Penang?
The standard check-in time at Red Rock Hotel Penang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Red Rock Hotel Penang provide breakfast?
Yes, Red Rock Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Red Rock Hotel Penang

Overall Rating & Reviews

From 3,009 verified guests reviews
8.3
Impressive
Fantastic
723
Very Good
1,729
Satisfying
155
Average
402
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

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strategic location (37)
friendly staffs (5)
easy to find food (8)
excellent service (17)
tasty breakfast (4)
spacious room (19)
tasty food (2)
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S
Sunardin
Business
5.8
/ 10
03 Apr 2024
When I ask for body foam front office take a bath, the receptionist mention their house keeping staff going home, they don't know where they keep the body foam. No more sandal.

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K***n
This is a guest profile.
Medical Travel
7
/ 10
08 Mar 2024
The advantage is that the location is very strategic, lots of food around it. And the rooms are quite spacious. Disadvantages: when I arrived, the staff was very indifferent and not helpful. Maybe it just so happens that there are no staff on duty. The bathroom and towels were a bit dirty, the hand washing soap was also broken. And the room is not very soundproof so it 's noisy at night.
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LL
Lych L.
Holiday
5.5
/ 10
27 Feb 2024
The room is smelly, and the hair dryer won't work, the shower close is hard to open.

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Mohamad H. B. A. R.
Holiday
6.5
/ 10
11 Feb 2024
The location of the hotel is strategic, however the facilities in the room is old and dirty. There 's stain on bed linen, and the bath tub is dirty. TV only got one channel.

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Muflihatun K. P.
9.7
/ 10
09 Feb 2024
Review photo of Red Rock Hotel Penang from Doni F.
Review photo of Red Rock Hotel Penang 2 from Doni F.

1 liked this review

IB
Inrianawati B.
8.5
/ 10
22 Jan 2024
I stayed at this hotel on January 12 recently. I check in at the hotel around 5.45. I booked the room including Breakfast. The reception give me the set menu to choose. When I booked I read that some people mentioned that the Buffet breakfast were good. Secondly when I entered the room, room is big enough for 2 person. Unfortunately, the BATHROOM was dirty. The wash basin are oily as if never been cleaned and clogged. The water was very very slowly to go in. The toilet shower did not function (rusak) and the shower floor were slipery. Hopefully the management take care of my complain as I may stay again some time in May. Hopefully I will get the good and clean room to stay.
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CY
Claresta Y. H.
5.1
/ 10
21 Jan 2024
There are a lot of cockroaches here. The air conditioner sounds badly. The breakfast only have 6 menu of choice that didn't change everyday.

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KS
KOES S. P.
Medical
8.5
/ 10
13 Jan 2024
Old hotel! Over all is good. Good location.

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Rafidah
Staycation
8.5
/ 10
05 Jan 2024
Old hotel. Clean. Swimming pool 9 feet.

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Freddy R. M. P.
8.5
/ 10
01 Jan 2024
Nice hotel, easy to get arround.

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Lobby 4 Red Rock Hotel Penang

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