Upon check-in, you are required to bring ID Card, and Traveloka Voucher, and the Guest Name on Traveloka Voucher must same as ID Card.. The required documents can be in the form of soft copy.

Passport or Local Identity Card with clear photo must be presented upon check in and must match with the Guest Name on Traveloka voucher.
Guest will required to provide a credit card pre-authorisation on arrival to cover any miscellaneous charges. Where a valid credit card is not available, debit card or a cash deposit will be required. If there are no charges, the pre-authorisation amount will be released after departure by the card issuer, and may take up to 5-10 working days to process; depending on the issuing bank.
Special request is not guaranteed, it may depend on hotel's availability at check-in and may cost extra fee. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
No Guest Name Changes Allowed within 24 hours before arrival.
To ensure the safety and wellbeing of yourself and of others, please wear a proper mask in any indoor locations and wash your hands thoroughly and frequently. We provide Hand Sanitizers in various locations for your convenience.
To provide a safer experience and reduce the risk of multiple contacts, Mini Bar items are no longer placed in every room. Should you wish to have the Mini Bar prepared during your stay, please let us know prior to your arrival. You may also simply order the mini bar items from the menu by calling Room Service from the room phone after check-in.
Kindly contact our team immediately if you are not feeling well and require medical assistance. The hotel reserves the rights to refuse entry.