Erica Hotel

Hotels
2019 Traveloka Hotel Awards Winner: Best Overall

7.7

Convenient
From 1,771 verified guests reviews

What Guests Say About Their Stay

Friendly Staffs (11)
Clean Room (17)
Affordable Price (4)
Excellent Service (4)
Ramnor B. N.
9.7
/ 10
The room was comfortable and neat. The hotel itself was so strategic as it have food truck everyday and the shopping nearby.
Jeson R.
9.7
/ 10
I love my room 610, super clean and reception friendly & housekeeping.
Mohammad R. M. P.
8.1
/ 10
The value of this hotel is just the affordable prices and the location.
In the Area
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No 9N, Jalan Tenteram, Bukit Meldrum , Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80300

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Erica Hotel is a hotel in a good neighborhood, which is located at Johor Bahru - City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Erica Hotel

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No 9N, Jalan Tenteram, Bukit Meldrum , Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80300
Lobby Erica Hotel
Lobby 2 Erica Hotel

Discover More About Erica Hotel

Location


Erica Hotel is a hotel in a good neighborhood, which is located at Johor Bahru - City Center.

The hotel is located only 9.46 km away from Keat Hong LRT Station.

Not only well positioned, but Erica Hotel is also one of hotels near the following Zion Food Centre within 20.01 km and Imbiah Station within 23.74 km.

About Erica Hotel

Not only located within easy reach of various places of interests for your adventure, but staying at Erica Hotel will also give you a pleasant stay.

For you, travelers who wish to travel comfortably on a budget, Erica Hotel is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Erica Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Erica Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Erica Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Erica Hotel is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Erica Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Erica Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Erica Hotel is the right place to stay.

All facilities in Erica Hotel

Common Space Erica Hotel
Common Space
Lobby Erica Hotel
Lobby
Accommodation Services Erica Hotel
Accommodation Services
Exterior Erica Hotel
Exterior
Bedroom Erica Hotel
Bedroom

Food and Drinks

  • A la carte dinner
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Dining area
  • Early bird breakfast
  • Bar
  • Snack bar
  • Snacks

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour security
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • 24-hour Receptionist

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • In-room accessibility
  • Wheelchair accessible

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer

Business Facilities

  • Photocopier

Accommodation Policy & General Information in Erica Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Hotel will collect a refundable deposit of RM 100 per stay.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Erica Hotel

What are available facilities at Erica Hotel?
There are top facilites at Erica Hotel such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Erica Hotel?
The standard check-in time at Erica Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Erica Hotel provide breakfast?
Yes, Erica Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Erica Hotel

Overall Rating & Reviews

From 1,771 verified guests reviews
7.7
Convenient
Fantastic
217
Very Good
890
Satisfying
152
Average
512
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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All
friendly staffs (11)
clean room (17)
affordable price (4)
excellent service (4)
great location (10)
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Show Reviews with Photos
Seo P. G.
This is a private profile
Romantic Vacation
8.5
/ 10
08 Feb 2020
Convenience to place I want to go

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DO
Daniel O.
Romantic Vacation
9.7
/ 10
13 Jan 2020
Good service and stuff full respect

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YM
YONG M. H.
Family vacation
5.4
/ 10
12 Jan 2020
After one night at the hotel, I was shocked, exhausted and traumatised. Firstly, before entering the hotel, you could smell the strong musty smell about 10 metres from the entrance. Once you enter the hotel, the smell becomes more pungent. The lifts are dark and dirty. The hallway before going to the room smells extremely musty and also reeks of cigarette smoke. The carpet in the hallways are dirty and you can see that there are dark water stains on the carpet possibly due to leaking roofs. I entered my room which was Room 1009 on the 10th floor and turned on the air-conditioner. The air-conditioner was blowing out warm air and I complained, looking if I can change rooms but the staff said that they will send their maintenance worker to fix the problem. I left the hotel for dinner and returned at night. The air-conditioner was working fine when I came back but as I lay in bed, there was a horrible foul smell. While the room had a musty smell, it did not only smell musty near the bed but there was also a foul smell. I later discovered the source of the foul smell to the air-cond remote control. The remote control smelt as if it had been touched by hundreds of sweaty hands. The foul stench of the remote control permeated throughout the room and was extremely pungent near the bed as the remote control was next to the bed. There were 2 pillows on the queen bed and one pillow had a smell that was so terrible, most people would have vomited out their dinner. I immediately threw that pillow onto the floor. Some parts of the bedsheet also had a foul smell. I also noticed stains and dried blood on the bedsheets. Obviously, both bedsheet and pillows have not been changed for a long time. After laying in bed for a few minutes, I noticed ants crawling on me. I looked at the bed and to my horror, there were many ants on the bed. I had to kill the ants one by one using one of the towels given. The toilet behind the bed had a nasty smell and I noticed many ants crawling on the toilet walls as well. As it was almost midnight by now and I was exhausted, I did not ask to switch rooms as I just wanted to catch some sleep which I desperately needed. Besides, as the other floors were equally dirty looking and foul smelling, there was no point switching rooms as they would have been the same. I had to keep the light on while I slept as I had to kill the ants every now and then. When I returned to the hotel after dinner, I noticed many scantily-clad foreign prostitutes and transvestites entering the hotel. I then found out that the rooftop was a nightclub and a place where prostitutes and transvestites gathered. Throughout the night, loud music was blasting out from the nightclub and my already stressful sleep (due to the ants and smell) was interrupted every now and then. The loud music only stopped at around 2am. At 7am, I woke up feeling exhausted but I packed up and was hoping to leave the hotel ASAP. As I left my room, I was feeling relieved as I thought my nightmare was over. As I was drowsy due to the bad sleep I had, I did not notice sharp glass shards all over the floor near the lifts. I accidentally stepped on one of the sharp glass shards which pierced my foot and caused it to bleed. The glass shards look like it came from liquor bottles smashed onto the floor by drunk patrons of the nightclub. There were also cigarette buds thrown all over the carpet. This looks like the source of the cigarette smoke smell in the hallway. This was by far the most stressful and nightmarish hotel stay in my life. From the written reviews online, it is clear that this is a horrible, nightmare hotel. The exterior of the building looks nice but on the inside, it is a nightmare and I am sure an accident will happen one day due to the rowdy nightclub on the rooftop. Do visit Room 1009, to see for yourself the horrible things happening in the hotel from the smell to the blood-stained sheets, prostitutes and nightclub at the rooftop.
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Febrian H. L.
5.5
/ 10
09 Jan 2020
the air was so bad inside hotel, so stinky, dirty and nasty.. not recommended for 3 star hotel
Review photo of Erica Hotel from Febrijan E.
Review photo of Erica Hotel 2 from Febrijan E.

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YS
Yeyen S.
Family vacation
8.5
/ 10
08 Jan 2020
Clean hote, in front of hotel have many food truck . Easy to find food area .

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BS
Brezhnev S.
Romantic Vacation
5.7
/ 10
08 Jan 2020
Smells like h*** cigarette. Poor internet connection.

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RJ
Ratna J.
5.7
/ 10
06 Jan 2020
bed, pillow and blanket not clean.. towel is dirty..

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NI
Nur I.
Romantic Vacation
9.4
/ 10
26 Dec 2019
Always the best and cheapest. But the tv is currently down

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NN
Nur N. N. B. H.
6
/ 10
22 Dec 2019
The room and facilities is okay, its quits unsatisfying about the smell in the rooms. Hopefully you can take an action about that.

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F
Fellya
Family vacation
4.8
/ 10
15 Dec 2019
Worst hotel stay ever in my entire life. First, the hotel smells bad. Looks old. Things are just very old blackish and looks haunted tbh. It was a stay with my sisters. We were assigned to room 102, we put down our stuffs, and wanted to on the light, the main light wasn't working. Cockroach in the toilet. We dialed the operator. The reception asked us to go down to the receptionist. Apparently we changed room, to room 103. Lights are dim but at least working except for the toilet light. Toilet light was spoil too. Not forgetting the cockroach. Which implies that the hotel hygience is a big problem. I tried to dial operator, the phone button wasn't even working! Oh man. It was almost midnight so we were too exhausted to even walked down the dimmed light aisle to the reception anymore. We had a bad night especially my sister. After I slept, she couldn't sleep. The light in the toilet worked at around 2am. And there are small knocking sound in the toilet 'knock knock knock'. So creepy! And she booked another hotel already and will just cancel the next day stay. The next day, we straight away check out. But despite me highlighting all the bad experiences that hit us lastnight in both rooms, the receptionist was unfriendly and looks as if it is our fault for having broken light room and cockroached hotel. Refused to give us the refund too. I mean, please, as a customer service personel, this wasn't the way to appease unpleasant customer. At least apologise for the bad experience. She wasn't even apologising. So, do not judge the book by its cover. The pictures everything looks ok in the web. But please don't even book a room here unless you want an expedition.
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Exterior 4 Erica Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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