Hard Rock Hotel Desaru Coast

Hotels

8.6

Impressive
From 184 verified guests reviews

What Guests Say About Their Stay

Nandagopalan N.
9.1
/ 10
Hotel is clean and staff very were responsive on our queries. Overall very good experience. Recommended.
In the Area
See Map
Jalan Pantai 3, Desaru Coast, Bandar Penawar , Desaru, Kota Tinggi, Johor, Malaysia, 81930

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Location Hard Rock Hotel Desaru Coast is a hotel in a good neighborhood, which is located at Desaru. Not only well positioned, but Hard Rock Hotel Desaru Coast is also one of hotels near the following Desaru Coast Adventure Waterpark within 0.3 km and The Els Club Desaru Coast - Valley Course within 1.39 km. About Hard Rock Hotel Desaru Coast Not only located within easy reach of various places of interests for your adventure, but staying at Hard Rock Hotel Desaru Coast will also give you a pleasant stay. This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hard Rock Hotel Desaru Coast. Hard Rock Hotel Desaru Coast is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here. Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you. From business event to corporate gathering, Hard Rock Hotel Desaru Coast provides complete services and facilities that you and your colleagues need. Have fun with various entertaining facilities for you and the whole family at Hard Rock Hotel Desaru Coast, a wonderful accommodation for your family holiday. This hotel is an ideal choice for you, novice to professional golfers. If you plan to have a long-term stay, staying at Hard Rock Hotel Desaru Coast is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home. This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. The hotel’s fitness center is a must-try during your stay here. Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Hard Rock Hotel Desaru Coast exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Hard Rock Hotel Desaru Coast is a hotel with great comfort and excellent service according to most hotel's guests. Get precious and unforgettable moment during your stay at Hard Rock Hotel Desaru Coast. Entertainment awaits your little rockers at the Hard Rock Roxity Kids Club™ with daily activities, games, crafts, and music. Kids 4-12 years are welcomed in this ultimate hangout place making friends, forming bands, and having the time of their lives.
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What's around Hard Rock Hotel Desaru Coast

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Jalan Pantai 3, Desaru Coast, Bandar Penawar , Desaru, Kota Tinggi, Johor, Malaysia, 81930
Lobby Hard Rock Hotel Desaru Coast
Exterior 2 Hard Rock Hotel Desaru Coast

Discover More About Hard Rock Hotel Desaru Coast

Location


Hard Rock Hotel Desaru Coast is a hotel in a good neighborhood, which is located at Desaru.

Not only well positioned, but Hard Rock Hotel Desaru Coast is also one of hotels near the following Desaru Coast Adventure Waterpark within 0.3 km and The Els Club Desaru Coast - Valley Course within 1.39 km.

About Hard Rock Hotel Desaru Coast

Not only located within easy reach of various places of interests for your adventure, but staying at Hard Rock Hotel Desaru Coast will also give you a pleasant stay.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hard Rock Hotel Desaru Coast.

Hard Rock Hotel Desaru Coast is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Hard Rock Hotel Desaru Coast provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hard Rock Hotel Desaru Coast, a wonderful accommodation for your family holiday.

This hotel is an ideal choice for you, novice to professional golfers.

If you plan to have a long-term stay, staying at Hard Rock Hotel Desaru Coast is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hard Rock Hotel Desaru Coast exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hard Rock Hotel Desaru Coast is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hard Rock Hotel Desaru Coast.

Entertainment awaits your little rockers at the Hard Rock Roxity Kids Clubâ„¢ with daily activities, games, crafts, and music.

Kids 4-12 years are welcomed in this ultimate hangout place making friends, forming bands, and having the time of their lives.

All facilities in Hard Rock Hotel Desaru Coast

Entertainment Facility Hard Rock Hotel Desaru Coast
Entertainment Facility
Fitness Center Hard Rock Hotel Desaru Coast
Fitness Center
Common Space Hard Rock Hotel Desaru Coast
Common Space
Lobby Hard Rock Hotel Desaru Coast
Lobby
Accommodation Services Hard Rock Hotel Desaru Coast
Accommodation Services

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet dinner
  • Cafe
  • Dining area
  • Poolside bar
  • Set menu dinner
  • Set menu lunch

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Recreation room
  • Smoking area
  • Smoke-free
  • Terrace

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Children play area
  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor pool
  • Spa
  • Water park access (surcharge)

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Sports and Recreations

  • Fitness center
  • Golf
  • Golf course
  • Golf practice

Family-friendly Facilities

  • Kids club
  • Children club (surcharge)

Business Facilities

  • Conference room
  • Meeting facilities

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hard Rock Hotel Desaru Coast

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

General Check-in Instructions

Check-in: From 16:00hrs, Check-out: Before 11:00hrs.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 16:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Hard Rock Hotel Desaru Coast

What are available facilities at Hard Rock Hotel Desaru Coast?
There are top facilites at Hard Rock Hotel Desaru Coast such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hard Rock Hotel Desaru Coast?
The standard check-in time at Hard Rock Hotel Desaru Coast is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Hard Rock Hotel Desaru Coast provide breakfast?
Yes, Hard Rock Hotel Desaru Coast provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hard Rock Hotel Desaru Coast

Overall Rating & Reviews

From 184 verified guests reviews
8.6
Impressive
Fantastic
77
Very Good
76
Satisfying
13
Average
18
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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AR
Arif R. A.
8.9
/ 10
14 Apr 2024
The F&b service team is not the most friendly and not the most welcoming to the guests needs. The F&b department must be more trained by the top Management to be more welcoming & friendly & more hotelier to the the guests who will come to this hotel in the future. Also, so many dirty plates were not taken out from our table by the F&b staff, so I have to do it myself to remove the dirty plate from out table. The Front office reception on the other hand have better performance in welcoming and treating the guests and very friendly.
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WY
Wai Y. J. C.
Holiday
9.7
/ 10
22 Jun 2023
Always a pleasure to stay in this hotel. I absolutely love how child and family-friendly this place is. Good and huge room for children to run around and the live band is good for adults who want to have some time drinking and enjoying the music.

1 liked this review

Accommodation's Reply
23 Jun 2023
Welcome to the Show, Wai! There 's nothing that brings more joy than knowing you and your little Rockstars had a great time with us. We're very happy to read of how much you enjoyed the stay and what we have to offer, especially our live music performances. Our stage is ready to receive you once again! 🎸.
Christian F.
Holiday
9.4
/ 10
04 Jun 2023
Easily accessible from Singapore now since there is a short 1.5 hours ferry ride from Tanah Merah terminal. There is a shuttle from Desaru terminal to hotel, a short 10 mins drive away. Hotel feels quite new. Perfect for kids since there is huge adventure waterpark attached to hotel. Food is also nice. The beach is also a short 10 mins walk through Westin, right across hard rock.
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Review photo of Hard Rock Hotel Desaru Coast from Ferry U.
Review photo of Hard Rock Hotel Desaru Coast 2 from Ferry U.
Review photo of Hard Rock Hotel Desaru Coast 3 from Ferry U.
Review photo of Hard Rock Hotel Desaru Coast 4 from Ferry U.
Review photo of Hard Rock Hotel Desaru Coast 5 from Ferry U.
Review photo of Hard Rock Hotel Desaru Coast 6 from Ferry U.

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Accommodation's Reply
20 Jun 2023
Welcome to the Show, Ferry! We're thrilled to know that you enjoyed the overall experience with us as well as our destination. Thank you for your kind compliments for our property and food. We look forward to having you as part of the Hard Rock family again!
DA
Dawn A.
6.3
/ 10
20 Dec 2022
Overall the place needs some refurbishment. The rooms were quite outdated and housekeeping could be better as the room was very dusty. We got our room only around 445pm as we were told that it was pending supervisor approval. When we finally entered the room, we found that the rubbish from the previous guest was not cleared. More F&B options would be good.
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Review photo of Hard Rock Hotel Desaru Coast from Dawn A.
Review photo of Hard Rock Hotel Desaru Coast 2 from Dawn A.

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Accommodation's Reply
27 Dec 2022
Welcome to the Show, Dawn! Thank you for staying with us on this trip and taking the time to note feedback on our rooms and F&B. Please accept our apology for the cleaning service which was not up to scratch. Rest assured that your comments are highlighted to our Housekeeping and Maintenance teams as well as the Director of Food & Beverage to ensure the quality of our resort and food to be improved, as we are never happy to hear that our guests leave dissatisfied. Thanks for being part of the Hard Rock family, we look forward to welcoming you back!
WL
William L.
Holiday
9.7
/ 10
06 Dec 2022
It was great experience. The hotel was clean, the beach is just a block away, and there is a private bus sending to the beach as well. There is a direct entrance to adventure waterpark from the hotel directly. Kids club is available to send the kids in. Spa would need prior booking before able to get the slot.

1 liked this review

Accommodation's Reply
07 Dec 2022
Welcome to the Show, William! Thank you for staying with Hard Rock Hotel Desaru Coast and sharing a review of your overall experience with fellow Rockstars. Our teams are very happy to learn that your family enjoyed your time here and what we have to offer. We look forward to rocking with you again! 🎸
TK
Tong K. M.
Holiday
9.4
/ 10
29 Nov 2022
Nice Hotel, with very friendly and accommodating staff to our request (as we needed connecting rooms for my friend who booked 2 rooms (family and kids). The adventure park is so near and we had easy access to this water park.

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Accommodation's Reply
06 Dec 2022
Welcome to the Show, Tong! Very happy to know you and your friend enjoyed the stay and what we have to offer. We also really appreciate your lovely compliments for our people and rooms. Can't wait to have you as our guest again!
DT
DEBBIE T.
Holiday
6.6
/ 10
25 Sep 2022
Great points: 1. Food was fantastic. 2. Service was prompt and good. Staff were friendly. 3. Located next to waterpark. Bad points: 1. 2 out 3 towels had stains. Pillowcase had stains as well. 2. Fault door lock. Got locked out of the room at 1.45am because the door lock ran out of battery. 3. The small curtain covering the window - outsiders can see into my room (facing the bed) 4. Reached at 2pm. But my room was only ready at 5pm. Way past check in time (staff was good, gave me complimentary late check out + free waterpark tickets as service recovery) 5. So noisy. Could hear the waterpark night event till 11pm.
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Review photo of Hard Rock Hotel Desaru Coast from Debbie T.
Review photo of Hard Rock Hotel Desaru Coast 2 from Debbie T.
Review photo of Hard Rock Hotel Desaru Coast 3 from Debbie T.

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Accommodation's Reply
12 Oct 2022
Welcome to the Show, Debbie! Thank you for staying with Hard Rock Hotel Desaru Coast and taking the time to share your feedback, both positive and constructive. The team is ecstatic to receive your kind compliments for our food, people, and service. We also appreciate you for highlighting to us the details in the room, rest assured they’re brought to the attention of the Housekeeping and Maintenance department for their action and to improve on the upkeep of our rooms. We shall look forward to being part of your holiday plan again and having the opportunity to leave you with a more positive experience overall.
KW
Kwan W.
Staycation
6.4
/ 10
11 Sep 2022
The hotel 's staff is friendly. The check-in process is smooth. However, we never know that the tenant in Hard Rock can access to a private beach not far from the hotel. This has not been told during the check-in. Also, the foods quality is very much below expectation. Lastly, we don't get a good first impression when we see the hotel 's swimming pool.
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1 liked this review

Accommodation's Reply
15 Sep 2022
Thank you for choosing to experience Hard Rock Hotel Desaru Coast and sharing your feedback, both positive and constructive. We are sorry to hear that our food and pool facility did not meet your expectations, rest assured your comment is shared with the F&B team as we seek further avenues for improvement. We look forward to being part of your holiday plan again and to have the opportunity to leave you with a more positive experience overall. Rock On!
HM
Habib M.
Holiday
10
/ 10
15 Aug 2022
Clean and spacious. Passed the vibes check. The staff were all very friendly.

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Accommodation's Reply
17 Aug 2022
Welcome to the Show, Habib! So wonderful to know you enjoyed the overall stay experience, especially the unique vibrancy at Hard Rock Hotel Desaru Coast. We really appreciate your kind mention of our rooms and our people. Looking forward to rocking with you again! 🎸
EL
Eileen L.
Staycation
6.3
/ 10
12 Jul 2022
Aircon was permanently at 19 degrees. It took three calls for technician to realize that a bypass function was switched on. This could have been resolved at the first call made. With the noise pollution from the water park, toddler had a hard time during afternoon nap. Room was not ideally sound proof.

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Accommodation's Reply
29 Jul 2022
Hi Eileen, please accept our apologies for the inconvenience that was brought upon you during the stay, rest assured your comments have been shared with the related department. Hope that all else was well during your stay, we look forward to welcoming you back so that we may have the opportunity to leave you with a more positive experience.
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Fitness Center 4 Hard Rock Hotel Desaru Coast

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