The staff were really amazing, very approachable, happy to help with any issues. The rooms definitely are not sound proof, I complained 3 nights in a row for noisey neighbors after midnight. Air con in my two rooms was not cold even though it was set to 16. The bathroom was tight for space when taking a shower, In my second room there was a water leak in the bathroom and the water was not draining, it also had a bad smell when I first went in. It looks better in the pictures online, it 's cozy but looks a little run down in some spots. Overall a decent stay for the price.