The room needs major refurbishment and cleaning. The sofa is covered in stains, and the room smells strongly of cigarettes. I don't feel like I'm in a 5-star property. The restaurant for breakfast is very dirty, with unattended and uncleaned tables. The food quality is poor and tasteless. Some items in the room need replacement, such as the leaking bidet and the dirty mugs. I don't see the value in paying for such conditions.