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Crystalbrook Riley
Hotels
9.2
/10
Exceptional
946 reviews
What Guests Say About Their Stay
Alan
10.0
/ 10
Loved this hotel. Gorgeous room (panorama sea view in the Tower), excellent pool, great bars, great location. Breakfast was solid without being exceptional. We’ll be back.
Joyce
10.0
/ 10
Great hotel, lovely pool area and great restaurants and bars to enjoy the view over the sea.
In a quiet area, good parking and easy 10min walk to restaurants and the marina.
Klara
10.0
/ 10
Definitely would stay again. Great location, close to shops and restaurants. I booked twin Urban room it was really nice room with balcony and side view on sea. My husband booked paronomastic sea room with amazing view the only thing is that room was musty as there is no balcony so not much fresh air get in. Staff was friendly and helpful all the time.
Great place to stay ;)
In the Area
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131-141 Esplanade, Cairns City, Cairns, Queensland, Australia, 4870
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Crystalbrook Riley
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What's around Crystalbrook Riley
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131-141 Esplanade, Cairns City, Cairns, Queensland, Australia, 4870
Discover More About Crystalbrook Riley
Location
Crystalbrook Riley is a hotel in a good neighborhood, which is located at Cairns City.
About Crystalbrook Riley
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Crystalbrook Riley exclusively for you.
Crystalbrook Riley is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Crystalbrook Riley.
All facilities in Crystalbrook Riley
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Things to Do
- Outdoor pool
- Spa
- Garden
- Pool cabanas (surcharge)
- Pool sun loungers
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
General
- Reception hall
- Parking (surcharge)
Sports and Recreations
- Fitness center
- Billiard
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Crystalbrook Riley
Important Note
- Fee for full breakfast: approximately AUD 42 for adults and AUD 21 for children
- Self parking fee: AUD 15.00 per day
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: AUD 60.0 per day
- Credit card charges are subject to a surcharge of 1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 100 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.
The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
- Full-service spa
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Crystalbrook Riley | 311 |
Number of floors in Crystalbrook Riley | 7 |
Another facilities in Crystalbrook Riley | Laundry service, Tours, Luggage storage, Express check-out, 24-hour Receptionist |
Frequently asked questions about Crystalbrook Riley
What are available facilities at Crystalbrook Riley?
There are top facilites at Crystalbrook Riley such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crystalbrook Riley?
The standard check-in time at Crystalbrook Riley is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Crystalbrook Riley provide breakfast?
Yes, Crystalbrook Riley provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Crystalbrook Riley
Traveloka (1)
Other sources (946)
9.2
Exceptional
From 946 reviews
Cleanliness
9.4
Room Comfort
9.4
Service and Facilites
9.2
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Traveller Reviews Crystalbrook Riley
Number of reviews per page
20
40
Top reviews
Giovanni
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very clean nice room close to everything
Alan
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved this hotel. Gorgeous room (panorama sea view in the Tower), excellent pool, great bars, great location. Breakfast was solid without being exceptional. We’ll be back.
Zoe Annette
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We loved the location but the pool cleanliness was very poor pool full of sand and insects not cleaned enough. Housekeeping understaffed and had to be reminded to clean room.
Joyce
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great hotel, lovely pool area and great restaurants and bars to enjoy the view over the sea.
In a quiet area, good parking and easy 10min walk to restaurants and the marina.
Mary
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We loved the location of this property and the staff were great!
Nick
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Upon check in our first room was filthy, stained carpets and chairs, also a very pungent wet sock smell to the room. The front desk staff were attentive and placed us in another room that was 3 floors down and smaller, however it was somewhat more clean. During the day it looked alright but at night with the lights on you could see smudges outlining the shape of someone on the glass - not the end of the world but also not the experience you'd expect paying a premium. The third night in there was a power outage for over 2 hours and there was no communication from staff or any ability to help. No AC was running and made for an uncomfortable end to the trip. The only thing that would make me come back here is their breakfast buffet - worth the extra coin but that's all I'd come back for. Overall an average stay with good brekkie.
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Stela
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Amazing staff members, very helpful always happy to help
Klara
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Definitely would stay again. Great location, close to shops and restaurants. I booked twin Urban room it was really nice room with balcony and side view on sea. My husband booked paronomastic sea room with amazing view the only thing is that room was musty as there is no balcony so not much fresh air get in. Staff was friendly and helpful all the time.
Great place to stay ;)
Read More
Gurpal
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great room, lovely view and staff were excellent
Cathryn
Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Service is 10/10. Prompt attention on feedback that made our stay even more amazing! Quini went above and beyond! Thank you Quini. Love, love, love the pool. Take me back already! Cathryn
Gao-Chao
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Goods
Mitzy
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Fantastic staff, very helpful.
Clean rooms with amazing views.
Broteen
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Amazing stay, great rooms. The pool is one of the best in AU
Todd
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great atmosphere to be around when you are on holidays
Taylah
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff were friendly and accomodating. The facilities were amazing and clean
Vanessa
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Just glorious
Snehal
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Housekeeping was a disaster! They could not clean our rooms until we requested several times! They cleaned after 5pm!
Breakfast spread was limited and average for a 5 star hotel
Location is decent and accessible
Desiree
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Well maintained. The staff was extremely friendly and cooperative.
Lei
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
more than expect. Will come back again in the future
Joanne
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Highly recommend!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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