Nightcap at the Charles Hotel

Good location very clean. Mechanical services a bit noisy at night.

The quality of the bed, the size of the room, and the overall cleanliness are perfect .

While the entrance, a little run down and confusing, and lack of a lift (when lugging large suitcases) is a little off putting, the rooms are clean, bedding very comfortable and decor is modern. Great overnight stopover.

Travelled to Wollongong for a semi-business trip - good location and convenient food and drinks in the hotel. On busy road, but noise was not an issue.

The rooms have no windows that open so we had the air conditioner on 24/7. I felt claustrophobic initially and it took 1 night of our 2 nights stay to relax. As it was the Christmas period, there were no staff on the premises at all on the 25th Dec. an alarm in the hotel went off that night and I panicked a little - just realising how vulnerable my situation could be. We won't stay there again.

Rude staff and difficult check in

Rooms are upstairs and quite a walk from the car park. You're better off trying to get a park out the front and then moving your car. Our room was clean and comfortable but on the small side. There was only enough room to open the door beside the bed and, as it was hinged on the left as you go on, it was a Tetris game getting in and out with bags. The Bistro was closed so can't comment on the food however the staff at the bar and at check-in were very friendly and helpful. Whilst all this might sound a bit negative, once in the room we were comfortable and had a great nights sleep.

Close to everything

Comfortable night's stay at a reasonable rate. Everything needed in room. Car parking could be improved a bit.

The room was clean and spacious. The beds were super comfortable. The bathroom amenities were great and the rainfall shower was amazing. Would highly recommend

It suited our needs on this occasion. We found the bed too hard for our liking.

Nice outdoor beer garden, lot's of TV's and casino.

Close to major roadways without the noise.

Complementary drink with the stay

Very secure, friendly and helpful staff, great food.

Nice place to stay as it was relatively quiet and away from main part of hotel but close enough to be convenient.Staff were great and food was good.Acoomodation was better than i thought it would be.Would recommend this place

Extremely noisy and had to take suitcase up the stairs

It was located in central area but difficult to find

Comfortable, modern, Rey clean.

Fine for an overnight stay. Stairs were a problem.