Oaks Mackay Carlyle Suites

Hotels

8.2

/10

Very Good

340 reviews

What Guests Say About Their Stay

Lauren
10.0
/ 10
Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
Paul
10.0
/ 10
We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise.
Cassandra
10.0
/ 10
This property has everything you need for a short or extended stay! Its modern and up to date! Beds confortable! We did have issues with wifi and rooms not quite soundproof (apologies to the floor we were on my son was exceptionally loud and obnoxious. ) loved sitting on the balcony and watching the bats
In the Area
See Map
23 Alfred Street, Mackay, Queensland, Australia, 4740

Main Facilities

Read More
Swimming Pool
WiFi
Elevator
Oaks Mackay Carlyle Suites is a hotel in a good neighborhood, which is located at Mackay.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Oaks Mackay Carlyle Suites

Discover More Places
23 Alfred Street, Mackay, Queensland, Australia, 4740
Others Oaks Mackay Carlyle Suites
Others 2 Oaks Mackay Carlyle Suites

Discover More About Oaks Mackay Carlyle Suites

Location


Oaks Mackay Carlyle Suites is a hotel in a good neighborhood, which is located at Mackay.

About Oaks Mackay Carlyle Suites

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get precious and unforgettable moment during your stay at Oaks Mackay Carlyle Suites.

All facilities in Oaks Mackay Carlyle Suites

Others Oaks Mackay Carlyle Suites
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Tours

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Oaks Mackay Carlyle Suites

Important Note
  • Crib (infant bed) fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher

The front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 8:00 PM
Front desk staff will greet guests on arrival at the property.

The property will be renovating from January 30 2025 to February 14 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 10:00
Available rooms at Oaks Mackay Carlyle Suites
37
Number of floors in Oaks Mackay Carlyle Suites
6
Another facilities in Oaks Mackay Carlyle Suites
Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Oaks Mackay Carlyle Suites

What are available facilities at Oaks Mackay Carlyle Suites?
There are top facilites at Oaks Mackay Carlyle Suites such as Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Oaks Mackay Carlyle Suites?
The standard check-in time at Oaks Mackay Carlyle Suites is starting from From 14:00 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in Oaks Mackay Carlyle Suites

8.2
Very Good

From 340 reviews

Cleanliness

8.8

Room Comfort

8.6

Location

9.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Oaks Mackay Carlyle Suites

Number of reviews per page
20
40

Top reviews

Verified traveler

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Receptionist Sandra was extra helpful.
KIERAN
icon-Business and Leisure with Children
Business and Leisure with Children

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Ok as a last option. Rooms are modern, but tired and worn. Found a few stray pubes in the beds and shower. The lounge furniture, not great.(actually looked like someone died in the single seater at some point) Not what I expected for a 300 per night room. Being from out west, We are frequent motel users in Mackay, we normally stay in cheaper rooms. Thought we would “lash out” this time, what a waste of money! Don’t be fooled by pictures. Probably one of the worst we’ve stayed at in Mackay
Read More
MARK
icon-Business
Business

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Great
Dodie

6.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The overall interior was very unwelcoming - dark and dingey.
Anthony
icon-Business
Business

8.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit.
Emma
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Helped me with an early check in
Lauren
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
Garry
icon-Business
Business

8.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean.
Paul
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise.
Read More
Cassandra
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 64 week(s) ago

Expedia Group verified review

This property has everything you need for a short or extended stay! Its modern and up to date! Beds confortable! We did have issues with wifi and rooms not quite soundproof (apologies to the floor we were on my son was exceptionally loud and obnoxious. ) loved sitting on the balcony and watching the bats
Daniel
icon-Business with Friends
Business with Friends

6.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

Noisy at night due to being near pub . Apartment only had 1 bathroom for 2 rooms
Tony
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Booking and check-in were straight forward, easy and professional. Room: clean with exception of crockery (dishes) and glasses, which we had to wash. This may be a consequence of only a single sachet of dishwashing liquid and a single dishwasher capsule being provided for multi-day stays. Maybe the hotel would consider providing sufficient washing liguid/capsules for length of stay. Overall, the apartment was very clean, well appointed and quiet. We would recommend this property, and will stay again. Check Out: straight forward with no delays.
Read More
Nick
icon-Business
Business

6.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

The position was not good. Bit of a walk to go anywhere
Michelle
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Unit had everything we needed for our stay
Kathy

8.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

It suited our stay
Tim
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

This was actually an extension to an original booking which I didn’t end up using. The reception staff were amazing with how they helped me at this time
Tim
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

Friendly helpful staff at reception who went above and beyond to cater for my needs
Tania

8.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Lovely hotel and clean rooms. The pub across was road had bands playing on the Friday and Saturday night, until 11pm or so and could be heard quite loud in our room which was at the front of the front of the property.
Wendy
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 90 week(s) ago

Expedia Group verified review

Good clean accommodation. Noisy Isolated
Samantha
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

The room itself was clean and spacious, bed and pillows extremely comfortable. We had our car parked in the undercover carpark however the rollerdoor wasnt working so people could access the carpark, the next morning each on of our canopy handles was opened where someone had tried to gain entry (they didnt thank god) food options were limited unless you wanted to walk atleast 800m but they do have menulog so we got food delivered. It was only noisy because the fire station is next door
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Oaks Mackay Carlyle Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.