The state of disrepair is alarming, we closed the door strongly (because of the wind) and the roof literally fell down. It could have hurt or even killed someone if they were under the door. The internal doors down close properly, the sofas have holes, mood in the bathroom, and the bedding is terrible. In the other hand the staff is polite and friendly and the food is good, but the hotel is so old that we fear for our safety, no comfort. The photos are probably 20 years old.

The place is enormous & front beach which is a + . The rooms installations are fine, is not renovated but remains fine. Very clean rooms and spacious. The staff super helpful and friendly. Food at the restaurant was delicious & everyday different buffet food which is very surprising! Food is a 10! Entertainment installations are also fine, everyday there is some program to follow in case you spent all day there. What we didn't like it was the frozen water at the pools! For been a resort you would expect that pools have warm water but in this case not! The point is if weather is not the warmest at least you can still enjoy the pool , but this was unbearable... You couldn't be longer than 10 min at the pool also sea was very cold so you could only stare at both instead of enjoy them. They should consider add the heating because is a shame such cool pools with no heating. We stayed at a villa with private pool and not even that one had warm water .... Also pools weren't super clean, there was lots of dry leafs , insects etc. Apart from that everything was fine , u would recommend for summer not for spring or late winter.

The infrastructure is great, but could be better taken care of. Somethings at the pool were broken or being fixed. Also, the hotel should make a better effort to educate the guests on several things such as, no food in the pool, trash should be thrown in The trash or recycling bins, but no recycling bins were available...considering the amount of plastic that is used this is ridiculous.The staff was outstanding, attentive and friendly! The place is nice, just a few small changes would make it so much better! I do realize that the hotel was recently purchased by another company, hopefully the new business will renovate and make needed changes.

Poor customer relations, until I spoke directly to the guest services director. Check-in was pure chaos, and took over 45mins. The breakfast, lunch, and dinner buffet was sub par. Inconvenient, and inadequate parking facility. My room was spacious, but had mold in the bathroom, and on the curtains! No 110v options on any of the outlets! You get the feeling that the hotel is more of a kid friendly resort, as the majority of activities and entertainment were geared towards kids. Very disappointing for the price I paid!

Really lovely village in a great setting, loved the pools and the rooms but expected more in terms of food, especially in the evening. The loud music and shouting through the mic by the main pool was rather bothersome. Either shout or speak normally if you're using a mic. Way too loud. So is the incessant Happy Birthday singing/clapping at dinner time, it's really a 20th century thing. Please stop.