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Novotel Santos Gonzaga
Hotels
4.4
/5
Very Good
3,119 reviews
In the Area
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Av Dona Ana Costa 473, Santos, State of São Paulo, Brazil, 11060-003
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Novotel Santos Gonzaga
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What's around Novotel Santos Gonzaga
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Av Dona Ana Costa 473, Santos, State of São Paulo, Brazil, 11060-003
Discover More About Novotel Santos Gonzaga
Location
Novotel Santos Gonzaga is a hotel in a good neighborhood, which is located at Santos.
About Novotel Santos Gonzaga
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Novotel Santos Gonzaga exclusively for you.
Get precious and unforgettable moment during your stay at Novotel Santos Gonzaga.
All facilities in Novotel Santos Gonzaga
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
Things to Do
- Outdoor pool
- Garden
- Sauna
Business Facilities
- Conference room
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
General
- Banquet
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Novotel Santos Gonzaga
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately BRL 70.00 per person
- Valet parking fee: BRL 35 per day
- Pet fee: BRL 100 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 18:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 18:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Novotel Santos Gonzaga | 288 |
Number of floors in Novotel Santos Gonzaga | 23 |
Another facilities in Novotel Santos Gonzaga | Laundry service, Newspaper in lobby, Luggage storage, Porter, 24-hour Receptionist |
Frequently asked question in Novotel Santos Gonzaga
What are available facilities at Novotel Santos Gonzaga?
There are top facilites at Novotel Santos Gonzaga such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Santos Gonzaga?
The standard check-in time at Novotel Santos Gonzaga is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
Does Novotel Santos Gonzaga provide breakfast?
Yes, Novotel Santos Gonzaga provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Novotel Santos Gonzaga
Google (3,119)
4.4
Very Good
From 3,119 reviews
Traveler Reviews Novotel Santos Gonzaga
Number of reviews per page
20
40
Top reviews
Mirko Millo
4.0
/5
Reviewed 12 week(s) ago
as reviewed on Google
Well located in Santos this Hotel provide safe, secure and clean accommodation for you staying. Although my permanence was just about one day, I can say the breakfast food quality, temperature and offer could be improved
Karen Jacka
4.0
/5
Reviewed 18 week(s) ago
as reviewed on Google
I think the hotel was quite lovely, however, the waterproof protection covers on the mattress and pillows made for a terrible night's sleep. They make a noise when you move in the bed (especially as the pillow is right by one's ear).
Breakfast was lovely though and the rooms are tastefully decorated.
With kind regards,
Karen
Wolf Master
5.0
/5
Reviewed 33 week(s) ago
as reviewed on Google
Perfect location close to the beach and the malls, restaurants. And very kind and nice staffs with smile in their faces all the time. Good breakfast and nice dinner you can have in the hotel restaurant on 6th floor. Clean and cozy room with quality house keeping. You will feel safe and relaxed while staying here for your tourism, business trip. Highly recommended!
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Alex Drinevski
3.0
/5
Reviewed 25 week(s) ago
as reviewed on Google
1. Breakfast - wasn't good (like at the low price hotel) and it was the same all the time and I stayed for more than a week. Plus they serve breakfast not in their restaurant but in separate rooms of the 5th floor which was strange and inconvenient. I expected much more from 4 star hotel.
2. Room - there is mold in the shower area, windows were broken (hard to open) and when I finally open it it was extremely hard to close it.
Bad sheets looked like old ones the same as towels.
AC wasn't working in heat mode even though it was really cold in my room because of cold weather.
Windows weren't clean - I mean service of the room was good but windows were so old and because of that not clear so I couldn't enjoy the view at all.
3. Wi-Fi was good.
4. Swimming pool - can't say anything, never used it.
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Allan Assoni
2.0
/5
Reviewed 10 week(s) ago
as reviewed on Google
I had the first ever bad experience with Novotel being a loyal member for years
The bedsheets were dirty and the whole room smelled cigarette smoke
I’ve asked the reception to change the sheets around 10am and when I came back at 4pm nothing was changed still
3 coffee machines at breakfast but only one working
I had my car towed by the council in Santos due lack of information from the reception staff who did not mention anything regarding limited parking in front of the hotel when I asked
Horrible experience
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You’ve read all the top reviews.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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