Went there for work and loved the hotel! the room was really cool with a lot of space and a nice view, very good if you need to spend some time working in the room. They also have chromecast and it's great. Food over breakfasts was quite good (love the ice cream) and the service was top notch, everybody was really nice and helpful, specially Souza, I encountered him everyday. I also had dinner in the restaurant and the service again was amazing. My fav hotel in the zone.

I recently stayed at Pullman Hotel in Ibiraquera , and unfortunately, my experience was far from satisfactory. The room service was a major letdown. On two occasions, my order was completely forgotten, and after complaining, I was met with a lackluster response. When the food did arrive, it was consistently cold. I was particularly excited to try their famous filet mignon, but it turned out to be dry and far from the quality I expected. This was especially disappointing since I had heard great things about it. To make matters worse, their New Year’s Eve dinner was a disaster. The food served was of very poor quality, with the meat being dry and unappetizing. It felt like the chef didn’t put any effort into preparing a special meal for such an important occasion. I hope the management takes these concerns seriously and improves their room service and food quality. This hotel has potential, but it needs significant improvements to meet expectations.

This hotel used to be great, but for some reason it’s declining really bad. Last night I ordered room service and it took them 2 hours to deliver it and plus they don’t make any effort to correct the situation. I have ordered chicken and it was spoiled, I have got a horrible burger, and if you complain they just ask if you want another dish. Zero effort to make things right. I really don’t recommend. I stay here for work so I don’t have a choice.

I frequently stay here for work, would like to point out the Staff is great! The bedroom's are a hit or miss, unfortunately some could feel a bit moldy and I wake up w allergies. However the following employees make up for it! Restaurant’s Celia, Lu & Débora are very attentive. It’s a very welcoming feeling to be greeted and assisted by The “capitão” and Jucilei.

I've had the immense pleasure of staying at the Pullman Ibirapuera for a month now. And as I close out my time here, I wanted to thank the staff for their incredible work. I'm here with a very large group that comes with its own logistical complexities and challenges. And each step of the way the Ibirapuera staff have handled every one of those challenges with excellence. Thank you to the entirety of the meal staff, front desk, and a huge shoutout to Biatriz! You made my stay fun.