Beautiful charming hotel. If you are looking for an authentic stay, you should definitely choose the Raffles. Breakfast was delicious, rooms were beautiful, and the colonial building and atmosphere was amazing.

Excellent service with friendly staff..Good Facilities..we enjoyed our stay

Beautiful hotel. 95 year old well maintained property. Good location. Doormen wear traditional Cambodian costumes - very charming. Fresh roses and sweets awaiting us in room. Great service and good food. Only drawback is the bathroom products. They are in ceramic bottles. The shower gel got knocked off shelf and shattered all over shower floor. Products need to be in plastic containers.

Excellent historic property.Great Bar, restaurants. Breakfast was excellent Most importantly, staff was highly attentive,efficient and friendly

Love the vibe of the hotel. Clean and bfast was wonderful. Short tuk tuk ride to restaurants and market. Would recommend anyone to stay!

Hard to fault.

Lovely hotel

My stay at Raffels was great as always.

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they remembered me when I returned a few days later

Utterly beautiful elegance

Amazing hotel, 5 star in every respect but combined with the intimate feeling of a home. The housemaids deserve a special mention, the rooms are absolutely every day. Breakfast is maybe average for this standard hotel but was that because all else excelled?

Truely one of my favorite hotels in the world. impeccable on all levels from service to food to facilities. The hotel was built in the 1920s and is so special. I loved my time there!!

It was so good W Hotel in Phenom Penh.

It was a wonderful stay. Service was perfect. I was a bit upset because I confirmed with the manager several days before my trip that they would have the Superbowl available to watch on the TV. Not only did they not have it but they didn’t have any idea what the Super Bowl even was. I had to scramble last minute to buy a subscription to watch it

This was a really wonderful stay. Service was exceedingly good. The rooms are beautiful and artfully laid out. My only regret is not staying longer.

Everything was great and staff amazing, with the exception of the bell captain who was only interested in his kick back, from taxi or tuk tuk drivers.

The hotel is lovely and clean, pretty and comfortable. My issue is with the service / training. Within the main restaurant in this apparent 5 star hotel I was very clear about being vegetarian and not eating meat or fish. Firstly I was delivered a dish with beef in that was not ordered, then after explaining again and being apologised to I was given a dish with fish sauce. All fairly unacceptable, especially with the prices being so much more expensive than they should be here, I had better service / understanding at the local street food vendors! During my stay I had booked a car to take me back to the airport, this was confirmed with a lovely handwritten note with my key. Upon checkout they seem to have misplaced my booking so had no transportation and was told to book my own. When my car arrived to the hotel I was told by the concierge that the car I had booked with the hotel was waiting for me.. a rather confusing and exhausting experience which just put a dampener on the day. The elephant bar is a lovely place to relax - sometimes, on other nights it appears to be a rowdy, loud unpleasant place to be with shouting guests / a heard of screaming children running around.

Lovely hotel & the staff are excellent made us feel extremely welcome

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