Cassandra Hotel

The staff at the Cassandra Hotel are very nice and helpful. The rooms are clean and highly serviceable for trips to Vancouver. The picture of the hotel rooms and lobby are different from the website, so it was a bit of a shock that it seemed very shabby when I arrived and not what I expected. It is very dated and initially there is a sense it might not be clean. It is clean, but rundown. There isn't any staff on duty from 10:30 pm until 7am, so if you're late checking in, that could be tricky. Also, the check-in & checkout are all done through codes provided through messages. If your phone's low on battery or there's any issue with the codes, it is a very challenging situation. When I arrived, the code provided initially didn't work, so I needed staff to get the code synced properly. They were great about this and lovely to deal with. For a basic hotel that is inexpensive (for Vancouver) and covers basic needs well, this is your place. As a final note, the shower had amazing pressure and was a highlight.

Was so friendly . You can’t use your debit credit card , was a great experience.

It was great because we had a great view ow Canada

They didn’t let me check in because I don’t have my credit card on me

The staff at this hotel were amazing. Price was a little high considering the condition and renovation the property is under going. BUT I WILL TAKE GREAT SERVICE EVERY TIME OVER modern condition. Will definitely visit again on return to Vancouver

great place

This property is very close to our daughter's apartment, so very convenient. Staff are very friendly and helpful.

Some of the amenities are quite old and outdated, but it was very clean. Lots of parking. Not the nicest area.

The staff go out of their way to make sure you’re comfortable. 10 min walk to the Skytrain & very safe neighborhood.

The room was clean and spacious. The staff was also very helpful and friendly. The location made it easy to make our way downtown and around.

Limited Breakfast

We didn’t like the fact that the staff wasn’t there all night and also the hotel looked very unsafe

Check in process was good and room was clean and comfortable. Some bugs did come out of the drain when we first turned the shower on though. The hotel is also under renovation so there was no pool and half the hallway was taped off. We went to ask for forks in the lobby and they tried to charge us which seemed weird to me, but other than that the stay was pleasant enough.

We had an absolutely outstanding stay here. The staff go above and beyond to make sure you have anything you need. Their security practices go above and beyond.

Nice stuff! Facility is a little bit old.

Nice staff, free cookies & fruit punch

Booking here via Expedia is not recommended. Unable to get a reservation changed or cancelled or refunded with 72 hours notice. Unnacceptable.

This hotel is older & they are doing renos. Over all it was a good place to stay - we felt safe. Lots of restaurants around that are walkable. The staff were very very nice. Would stay again.

The front desk staffs are very nice and helpful. She guided us to the room and explained clearly about the hotel. Although it’s not included breakfast, but there are free coffee, fruits and cookies treats in the morning. Outlook of the hotel building is old but inside the room is quite new and clean.

There is no accessibility at this hotel. Stairs to get in.