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Sandman Hotel & Suites Kelowna
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Sandman Hotel & Suites Kelowna
Hotels
6.6
/10
Pleasant
1,385 reviews
What Guests Say About Their Stay
Heidi
10.0
/ 10
Great location! Clean room. Pool was being updated and not in use at this time.
Loreen
10.0
/ 10
Always a good place to stay. Pool was under renovation so that was disappointing.
In the Area
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2130 Harvey Ave, Regional District of Central Okanagan, British Columbia, Canada, V1Y 6G8
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Sandman Hotel & Suites Kelowna
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What's around Sandman Hotel & Suites Kelowna
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2130 Harvey Ave, Regional District of Central Okanagan, British Columbia, Canada, V1Y 6G8
Discover More About Sandman Hotel & Suites Kelowna
Location
Sandman Hotel & Suites Kelowna is located in area / city Regional District of Central Okanagan.
About Sandman Hotel & Suites Kelowna
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sandman Hotel & Suites Kelowna.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sandman Hotel & Suites Kelowna exclusively for you.
With all facilities offered, Sandman Hotel & Suites Kelowna is the right place to stay.
All facilities in Sandman Hotel & Suites Kelowna
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
General
- Banquet
- Parking
Business Facilities
- Meeting rooms
- Business center
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sandman Hotel & Suites Kelowna
Important Note
- Fee for cooked-to-order breakfast: approximately CAD 10–25 per person
- Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Google Pay and Apple Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Sandman Hotel & Suites Kelowna | 220 |
Number of floors in Sandman Hotel & Suites Kelowna | 11 |
Another facilities in Sandman Hotel & Suites Kelowna | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service |
Frequently asked question in Sandman Hotel & Suites Kelowna
What are available facilities at Sandman Hotel & Suites Kelowna?
There are top facilites at Sandman Hotel & Suites Kelowna such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sandman Hotel & Suites Kelowna?
The standard check-in time at Sandman Hotel & Suites Kelowna is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Sandman Hotel & Suites Kelowna provide breakfast?
Yes, Sandman Hotel & Suites Kelowna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sandman Hotel & Suites Kelowna
Other sources (1,385)
6.6
Pleasant
From 1,385 reviews
Cleanliness
6.8
Room Comfort
7.2
Service and Facilites
7.6
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Traveller Reviews Sandman Hotel & Suites Kelowna
Number of reviews per page
20
40
Top reviews
Janeen
Business and Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Love room just didn’t know how use key for elevator get up to room
barbara ann
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
As a single senior, with no vehicle I did not feel safe having to walk around from the main building to get into the tower building. I know they are under renovation but the access to the tower should be open by using the overhead walkway
Robert A
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The stay overall was pretty good, considering they are in the middle of a Renovation, the pool was unavailable, we stayed there back in June and it was also down then which was disappointing, as i had my grandson with me on this trip and he loves the pool. We may consider a different option next trip.
Bailey
Leisure with Children
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We had the absolute worst stay ever, my best friend and i chose to have a "staycation" to have an early Christmas for our kids because we wouldn't be together on Christmas. first there is nothing on Expedia stating the pool is closed which is why we chose this hotel so our three kids could go swimming, I talked to the front desk and the "manager in training" wouldn't even look at us, kids crying and all, and just rudely says that's not an us problem and shoo'd us away. then in our room which was a king suite, the tv's wouldn't work, the "manager in training" came up to try and fix it and couldn't and just said oh well.... shortly after he leaves we realize the bedsheets in the room are disgusting and stained, we didn't call about this as none of our issues have been taken seriously.. I am absolutely appalled at the customer service this hotel showed, I used to love staying there but I will NEVER return
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Matthew
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Run down. Door didn't close to the room without a shove and security door next to our room to the outside didnt lock.
Melodie
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Was just ok, nothing spectacular. Wouldn’t be my first choice again
Jeanette
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The housekeeping dtagf did not even enter my room once during my stay. No clean towels, coffee sugar etc in room for next day.. When I informed front desk ghey did not csre at all
Kierstin
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very nice hotel. Enjoyed our stay
Heidi
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location! Clean room. Pool was being updated and not in use at this time.
Loreen
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Always a good place to stay. Pool was under renovation so that was disappointing.
Catrina
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Rooms dated and carpets leave socks dirty.Key cards did not work on multiple occasions causing frequent visits to front desk. When called maintenance to resolve a plumbing issue, no one came. Homeless person found passed out in the stairwell. No pillows for the pull out couch.
Stacy
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Checked in and went to our room (after 5pm) and it had not been serviced from the previous people. Went back down and they moved us into the penthouse...which is nothing special. Basically a similar room. Had a cracked out guy hovering around the carded doors. So we made sure to close it prior to leaving it. Not a safe feeling
Gary
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We stayed her before and liked the experience.
Everyone was friendly. The locatian was convenient
Tracy
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Surrounding area is full of homeless people. They were in the dumpsters going through the renovation items left in them. One of our vehicles we’re broken into during our stay. Windows smashed & items stolen. We were out of town & because of a long weekend we had no service outlets to help us. There were 6 vehicles damaged. I would not stay here again.
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Kenneth
Business with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great spot. Nice staff.
Dawn
Business with Friends
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
It’s alright, clean.
Arlene
Business and Leisure
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Quiet & warm personality if front desk lady.
Mark
Leisure
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I was upgraded to PH, very nice view, only wish it had a microwave (to warm a tea for my sore throat) I did not observe any tea bags in this suite.
Also, they should ADD a pressure reducer to the shower head ( like an rv p.r. Nossle) -Loved the almost instant HOT water !
Amber
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
They would not put us in the tower. We were on the ground floor. Outside of the building. People were sleeping/ staying against the building, screaming and yelling all night long. It was unsafe to walk outside the doors and across to the McDonald's because of the people that were living against the building. Traffic noise was on all night long. The pool has been shut down for maintenance for months but they do not advertise that on their front page. It's in small writing in a different part of the website. They also say breakfast available, which I feel is misleading because when you're just glancing through hotels and you see breakfast as a statement it should mean that breakfast is included. Everyone knows you can go to a restaurant nearby for things like breakfast. But breakfast is not included. The room they put us in used to be a smoking room and the whole thing smelled like tobacco. It was very yucky.
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Beatriz-Nohemy
Leisure Family
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
We were greeted with a friendly and kind concierge who made our check-in pleasant. Unfortunately, the room was not clean. The sheets had stains, the walls were dirty and the bathroom was not clean. The concierge was very kind and immediately upgraded us to a better room to make up for this inconvenience. The second room was cleaner. The swimming pool was closed and the area is not the best after dark. We encountered individuals with drug paraphernalia on our walk to get dinner and the McDonalds parking lot had loud visitors. If you go out during the day it’s a bit better but be aware of squatters in the vicinity and do no park your car in the back as lighting and security visibility is limited and can be easily broken into. This place is affordable, pet-friendly and overall convenient for a quick stay otherwise.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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