Guanganmen Grand Metropark Hotel Beijing

Stayed 5 nights. The breakfast is good. The dinning room for dinner is excellent.

I can't speak Mandarin and the staff made extra efforts, including using a phone app for translation, to help me. In the restaurant they found a menu in English and a member of staff who spoke English. I checked in had dinner and crashed - after a 13-hour flight - so otherwise didn't get involved with hotel facilities apart from the coffee shop.

Great access to metro; staff are welcoming.

A very surprising and economic hotel, very large and attractive with a grand lobby and spacious rooms. In addition, the Sales Manager, Vanessa, was very helpful, arranging with me even before I arrived to receive my much needed Tibet Permit that was presented to me upon checking in. My main complaint and typical of Asia, few hotel employees spoke English and those who did spoke it poorly. With many Western travelers, even Asian ones, there is reliance upon English as the international travel language. Another complaint, the staff did not understand that if a mobile phone is on Airplane Mode, they should never turn it off, especially not telling the guest, while attempting to help them connect to the hotel's wifi. Several insisted wifi did not work with Airplane Mode, though it is precisely to be used that way when not desiring the phone to be subject to huge data charges. In one instance, while in my room dealing with my TV as well, my attention was not on my phone when the bellman gave me my phone with wifi. I later called a friend in USA, something wifi calling permits for free, only to see later, the hotel man had turned off Airplane Mode, causing me a charge for the call! Later, another tried to turn it off again! Finally, I went to Xi'an for 2 days, leaving my luggage. When I returned at 3pm, the reception clerk said my room wouldn't be ready until 8pm. Really? She insisted, I raised my voice, asked for Vanessa and amazingly the room was available. Very poor form.

Clean rooms, good AC for the hot weather. Very friendly staff, shout out to the housekeeping staff for timely services. Check in and check out were both very smooth. Location is near metro stations. My friend was also able to park their car for free when they came to visit or pick me up. Overall very good stay for the price we paid.

Great hotle！👍

Staying at hotel from 1/22 to 1/26. The bathroom was clean, the bed was comfortable, and the service was exceptional. Credit to Anita and the washing room manager for their efficient room cleaning and quick wash and dry service. I was able to get my clothes back within two hours! I highly recommend this hotel located in the heart of Guanganmen, with great food within walking distance. Only small issue is automatic mail delivery storage was located outside and had no English instructions, but otherwise an excellent experience.

It was amazing, clean, luxurious, sweet services. Good Impression of Face ID entry hotel, feel more safer. subway station 1 mins to walk, convenient to get where you want to go. Will come back again.

Convenient for the transportation and the staff were nice and met my request quickly. There are also exercise floor but sad to see Spa is gone.

Hotel building is okay but the staff is horrible and negligent. I book hotel shuttle weeks before my trip yet they didn’t come to pick me up. I had to get a Taxi (first timer in Beijing). Also, unlike other hotels they still have not given me the deposit back yet. They say it will take 7-10 days. I got the refund immediately from other hotels. NOT RECOMMENDED

We were visiting our daughter who lives in China and Beijing was our last leg of a two week trip. The hotel has great security and very upscale. Our rooms were excellent and the service was great. There were some slight language translation challenges but the staff was very helpful. Bathrooms are wonderful with extra amenities and the beds were large and we had pillow selections. Excellent place to stay!

An excellent hotel with great clean rooms/bathroom, and well supplied - fresh fruit on arrival, free items from the mini-bar on the first night, and all the toiletries. The staff were extremely helpful on checking in, and made all the taxi arrangements to get me all the way across town to get to a brewpub. The breakfast is an excellent Chinese buffet, including hot and cold made-to-order dishes, and a selection of Western items. The level of English is good, though I did have to use google translate on one occasion due to a misunderstanding though this was not a huge issue. The staff also arranged a taxi to Capital airport. Recommended.

I stayed 12 nights,I had problem with pillow I had pain in the neck from pillow,when you sleep you can hear voice car from street,the swimming pool and gym open for public and it is very busy and dirty,in entrees door they security cheek I got feel bad when I am going to room.

Close to train station. Not much else to do here. Nice staff. Comfy room.

All is good at grand metro park especially front counter staff. Very polite and friendly. Daily room cleaning by house maid and the room itself was very grand

Overall good stay. Clean room with all standard amenities. Conveniently located. Onsite restaurant is pretty decent.

Hotel was newly renovated and staffs are friendly.

Professional and nice staff! Clean room. Very pleased and closed to subway about 5 min walking from hotel to metro.

like the power toliet so much. The staff there was so friendly, helped me with a delivery and taxi when we checked out in the early morning.

quick check-in, comfortable room, great buffet breakfast, convenient to the subway