InterContinental Hotels SHANGHAI PUDONG, an IHG Hotel

It was under construction and renovation. I could hear the person in the next room snoring at night.

nice place

I had stayed in this hotel several times over the past 6 years. They have a very friendly staff. I.e. Lily Meng at the lounge, as well as front desk staff. I also noticed some service improvement recently for the dining hall. It is worth to have a stay.

Well, the elevators are far too slow. Its clear that the elevators managing system is outdated and poorly set Waiting 6 minutes, people seating on chairs to wait is absolutely not normal. Nor it is a ride of a full loaded elevator from 20th floor to stop 15 times to ground. Nor it is on these 15 stops, frequently the neighbor elevator stop at the same time. Which make a ride for breakfast reach 10 or more minutes. Its also clear that the management does not, or doesn't have a staff to check hosts conditions. Well, at least having this previous experience I left my room to airport 20 minutes later, since the ride from room could take as much time as the taxi to airport. Another disgusting incident. I live in china for 12 years. I should have traveled around 60 hotels. In ALL of them, I have an early breakfast and organize my things later to live. I do not dress for meeting, I do not dress for traveling, I wear tee shirt and the room slippery. In this place, for some reasons that I can understand, wearing slippery at breakfast is not allowed. Again, if the management cares customers, and if the management was someone IN the business, they would have known that this rule is all but regular on hotels in china, of any level and any flag. And they would have warn customer by checkin or by a label on their slippery pack. Now you count 6 minutes waiting, 4 minutes down, 2 minutes waiting, 3 minutes up, again 10 minutes down, breakfast took me in important part of my time.

The property has some age, and things like the elevator buttons should be updated. But overall, the facility and rooms are nice and the staff was very helpful. At first, we had an issue with the internet being too slow for VPN/video calls, but when we told the staff, a technician did something to increase the speed and fixed the problem. They were very helpful

I enjoyed staying here. The hotel design is very beautiful!

Conveniently located and very good service!

We have a good time here. We will come back again if we have chance. Thanks.

location is good. walk 800 meters to subway. a few convenience stores just around corner.

I may comeback to this place.

We had two weeks stay at the hotel and we enjoyed it very much, from the location with amenities around it to the buffet with great selections and perfectly brewed coffee. The staffs are well trained and courteous, the room spacious and clean. The only downside is the internet access. As business owner, it's hard not able to manage daily operations remotely.

I stayed in room 1818, and the cleaning/ room service lady called Vivi provides excellent service. She’s helpful and approachable, nice and always carry a smile and polite. Great service.

Could fault nothing with this hotel

Close to everything, friendly staff

Wonderful room and great breakfast spread.

Very helpful staff.

A perfect stay.

Just the breakfast quality is a bit not as good as before, the bread

I have a quiet room and on a high level, which is nice. The staff are attentive and friendly.

Fulfilled my needs!