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Kempinski Hotel Changsha

Name: Kempinski Hotel Changsha
Address: No.419, Shaoshan Middle Road, Yuhua District, Tianxin Qu, Changsha, Hunan, China, 410007, No.419, Shaoshan Middle Road, Hunan, 410007, China

Hotels

9.2

/10

Exceptional

37 reviews

What Guests Say About Their Stay

RAY

10.0

/ 10

Manager @ frontdesk and the rest of the staff are very helpful in helping me to navigate around the place. Offered very useful tips

STEPHEN

10.0

/ 10

Great hotel Dorothy the manager super helpful speaks English and Chinese perfect.All of the staff were very helpful.The buffet breakfast incredible.The buffet weekend lunch or dinner highly recommend.Housekeeping always kept the room neat and clean daily.Great local food around the neighborhood.

Verified traveler

10.0

/ 10

i loved my stay, they arranged a free update to 32 flloors. which was a great honor. we enjoyed also breakfast.

In the Area

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No.419, Shaoshan Middle Road, Yuhua District, Tianxin Qu, Changsha, Hunan, China, 410007

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Kempinski Hotel Changsha is a hotel in a good neighborhood, which is located at Tianxin Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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No.419, Shaoshan Middle Road, Yuhua District, Tianxin Qu, Changsha, Hunan, China, 410007

Discover More About Kempinski Hotel Changsha

Location

Kempinski Hotel Changsha is a hotel in a good neighborhood, which is located at Tianxin Qu.

About Kempinski Hotel Changsha

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Kempinski Hotel Changsha exclusively for you.

Get precious and unforgettable moment during your stay at Kempinski Hotel Changsha.

All facilities in Kempinski Hotel Changsha

Others

Hotel Services

Laundry service
Newspaper in lobby
Tours
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Public Facilities

Others
Restaurant
Safety deposit box
Coffee/tea in lobby

Things to Do

Indoor pool
Garden
Sauna

General

Banquet
Ballroom
Smoking area

Business Facilities

Meeting facilities
Business center
Conference center

Food and Drinks

Bar
Breakfast

Connectivity

LAN Internet
Free WiFi

Nearby Facilities

Hair salon
ATM/Banking

Sports and Recreations

Billiard
Fitness center

Family-friendly Facilities

Kids club

In-room Facilities

Accommodation Policy & General Information in Kempinski Hotel Changsha

Important Note

Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: CNY 1000.00 per day

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Kempinski Hotel Changsha	408
Number of floors in Kempinski Hotel Changsha	39
Another facilities in Kempinski Hotel Changsha	Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Kempinski Hotel Changsha

What are available facilities at Kempinski Hotel Changsha?

There are top facilites at Kempinski Hotel Changsha such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Kempinski Hotel Changsha?

The standard check-in time at Kempinski Hotel Changsha is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Kempinski Hotel Changsha provide breakfast?

Yes, Kempinski Hotel Changsha provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Kempinski Hotel Changsha

Overall Ratings & Reviews Kempinski Hotel Changsha

Other sources (37)

9.2

Exceptional

From 37 reviews

Cleanliness

9.4

Room Comfort

9.2

Location

8.0

Service and Facilites

9.4

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Traveller Reviews Kempinski Hotel Changsha

Number of reviews per page

Top reviews

RAY

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Manager @ frontdesk and the rest of the staff are very helpful in helping me to navigate around the place. Offered very useful tips

STEPHEN

Leisure Family

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Sarabjit

Business

10.0

/10

Reviewed 282 week(s) ago

Hotels.com verified review

Great place to stay. Will highly recommend.

Tan

10.0

/10

Reviewed 306 week(s) ago

Hotels.com verified review

Very happy with the front desk staff, they are very friendly and helpful

Verified traveler

4.0

/10

Reviewed 369 week(s) ago

Hotels.com verified review

I chose this hotel because of its brand, but I was very disappointed. The worst of all was the air conditioning. It simply did not work, and the quilt was thick. The location is quite far away from downtown. It took 15 to 20 minutes to walk to the nearest subway station, and then six stops to go to the downtown. The restaurant that served Chinese food was terrible. When I walked in at around 19:30, there was not a single guest there. Only a table with several people who looked like working at the restaurant eating there. But I must say that the ladies at the front desk and the lobby were extremely helpful. So what went wrong was the top management, not the people working there.

Scott

10.0

/10

Reviewed 449 week(s) ago

Hotels.com verified review

Typical of the brand. Very high quality and reasonable price

Shijia

8.0

/10

Reviewed 460 week(s) ago

Hotels.com verified review

The hotel was OK as a 5 star. But the location rid really inconvenient

Verified traveler

10.0

/10

Reviewed 462 week(s) ago

Expedia Group verified review

i loved my stay, they arranged a free update to 32 flloors. which was a great honor. we enjoyed also breakfast.

Verified traveler

10.0

/10

Reviewed 464 week(s) ago

Hotels.com verified review

Very comfortable. The hotel design are good and details are well taken care of.

Verified traveler

10.0

/10

Reviewed 473 week(s) ago

Hotels.com verified review

Hotel is great, but the restaurant does not have many chlives for local cuisines. Location is a bit far from the commercial areas and train stations and does not have underground station nearby.

Emy

10.0

/10

Reviewed 476 week(s) ago

Expedia Group verified review

We were very pleased with the hotel, especially the lobby staff. The buffet breakfast was quite nice selections and quality, except for the staff in their, some nice, but a few not too responsive, maybe language barrier. We stayed for a week, on some days, it was under staff. Next door there was a large construction project, at time's could be noisy. The room temp was centrally controlled, way too warm for comfort. We couldn't fall asleep the first night. They had to leave one window slightly opened to air out for us.

David

10.0

/10

Reviewed 476 week(s) ago

Hotels.com verified review

The Kempinski Changsha is a very good choice for the quality of the service. The staff were all very polite with a lot of attention to details. The bed room was huge with an wonderful bathroom. Breakfast with full choices between western and Asian I'll certainly stay again in this hotel any times I'm traveling to changsha

Yves

8.0

/10

Reviewed 274 week(s) ago

Hotels.com verified review

Wir blieben zwei Nächte in einer Executive Suite im Kempinski Changsha. Die Lage ist etwas abseits des Zentrums im Süden, aber immer noch gut. Es gibt einen Walmart und einige gute Restaurants in Gehdistanz. Gutes Frühstücksbuffet, sauber, Einrichtung im guten Zustand. Teilweise ist es etwas schwierig, mit den Angestellten in Englisch zu kommunizieren, aber der General Manager steht zur Verfügung und nimmt Wünsche auf. Personal ist ausreichend vorhanden, jedoch ist der Trainingsstand nicht bei allen top. Restaurants im Hotel und In-Room-Dining sind nicht empfehlenswert. Insgesamt hatten wir aber einen guten Aufenthalt und würden das Hotel empfehlen.

TOMOMI

Business

10.0

/10

Reviewed 284 week(s) ago

Hotels.com verified review

良いです。

Hoi Ming

10.0

/10

Reviewed 308 week(s) ago

Hotels.com verified review

客房/酒店整潔

Lukas Martin

8.0

/10

Reviewed 311 week(s) ago

Hotels.com verified review

Pleasant stay for good price-value. A few restaurants within walking distance. Don't get a coffee at the lounge in the Kempinski Hotel as this is definitely overpriced. Probably the most expensive we ever had in the whole world... Also the breakfast buffet is large but the quality of food rather mediocre.

Verified traveler

Business

8.0

/10

Reviewed 316 week(s) ago

Expedia Group verified review

トイレがウォッシュレットでなかったのが残念です。中国でも都市部の4星以上のホテルではウォッシュレットトイレが多くなっています。他はすべて満足がいき、コストパフォーマンスにも満足です。フロントのスタッフも十分、英語が通じます。

Verified traveler

10.0

/10

Reviewed 317 week(s) ago

Hotels.com verified review

总体来说很不错，房间比较干净，位置离中心区略远，但是离火车南站比较近，但是早餐价格太贵了。

JIN

10.0

/10

Reviewed 335 week(s) ago

Hotels.com verified review

酒店位置优越，周边有大型购物商场。酒店设施一般，前台服务较热情。总体性价比可以。

YI-FAN

10.0

/10

Reviewed 451 week(s) ago

Hotels.com verified review

床非常舒適，有睡眠問題的我都睡得很安穩，早餐豐盛且好吃，非常推薦的飯店

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