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Sheraton Shenzhen Futian Hotel
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Sheraton Shenzhen Futian Hotel
Hotels
8.2
/10
Very Good
501 reviews
What Guests Say About Their Stay
Stanley
10.0
/ 10
It was convenient and close to the subway. The staff was friendly room was comfortable.
Greg
10.0
/ 10
Great location next to public transport and in heart of business district. Comfortable hotel, although AC didn’t go below 20c and housekeeping inconsistent. Breakfast was good if you went early.
Verified traveler
10.0
/ 10
Impressive customer service. It is likely unprecedented for them having a guest that rented an ebike and had no where to park. I am impressed that they went out of the way to find a safe place for me to park. As Ebike wasn't allowed near the hotel lobby and they bothered to let their staffs know that there is this crazy guest with rented ebike so I am not stopped everytime I ride to the parking area.
In the Area
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Great China International Exchange, Square, Fuhua Road, Futian District, Futian Qu, Shenzhen, Guangdong, China, 518048
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Sheraton Shenzhen Futian Hotel
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Per room per night (incl. taxes & fees)
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What's around Sheraton Shenzhen Futian Hotel
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Great China International Exchange, Square, Fuhua Road, Futian District, Futian Qu, Shenzhen, Guangdong, China, 518048
Discover More About Sheraton Shenzhen Futian Hotel
Location
Staying at Sheraton Shenzhen Futian Hotel is a good choice when you are visiting Futian Qu.
About Sheraton Shenzhen Futian Hotel
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton Shenzhen Futian Hotel exclusively for you.
Sheraton Shenzhen Futian Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Sheraton Shenzhen Futian Hotel.
All facilities in Sheraton Shenzhen Futian Hotel
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Romantic proposal packages
- Indoor pool
- Garden
- Shops
- Outdoor pool
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference room
- Meeting rooms
- Business center
- Conference rooms
General
- Banquet
- Reception hall
- Parking
Connectivity
- LAN Internet
- Free WiFi
Food and Drinks
- Breakfast
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sheraton Shenzhen Futian Hotel
Important Note
- Fee for buffet breakfast: approximately CNY 218 per person
- Rollaway bed fee: CNY 373 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
The following facilities or services will be unavailable from October 23 2024 to April 30 2025 (dates subject to change):
- Swimming pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Sheraton Shenzhen Futian Hotel | 354 |
Number of floors in Sheraton Shenzhen Futian Hotel | 24 |
Another facilities in Sheraton Shenzhen Futian Hotel | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in Sheraton Shenzhen Futian Hotel
What are available facilities at Sheraton Shenzhen Futian Hotel?
There are top facilites at Sheraton Shenzhen Futian Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Shenzhen Futian Hotel?
The standard check-in time at Sheraton Shenzhen Futian Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Shenzhen Futian Hotel provide breakfast?
Yes, Sheraton Shenzhen Futian Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sheraton Shenzhen Futian Hotel
Traveloka (1)
Other sources (501)
8.2
Very Good
From 501 reviews
Cleanliness
8.4
Room Comfort
8.4
Location
9.0
Service and Facilites
8.4
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Traveller Reviews Sheraton Shenzhen Futian Hotel
Number of reviews per page
20
40
Top reviews
Sin Mei
Business
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
spacious
Dmitry
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
AC in my room did not work, Internet is extremely spotty, black mold in the bathroom. Staff is pleasant and seemed to be very embarrassed about the issues. It seems that the management of the hotels is very poor. Not worth the money they charge. It's particularly problematic if you travel for business.
Ka Yi
Leisure with Children
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The hotel is so old and not very clean. Besides, the hotel is not accessible environment. The accessible entrance is blocked. I am so shocked how come a 5 star hotel will be like this. All rooms should be non-smoking but smoking smell is very strong in the corridor. I will not go to this hotel anymore.
SangMin
Business Family
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Considering that it is a 5-star rated hotel grade, the facilities and guest room interiors were overall very old, and even the strong smell of cigarette smoke when I first entered my high-class room (22nd Fl.) made my first impression very unpleasant.
Joseph
6.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Loses lighting system . Never know when a where switch should be engage . The switches labeling really show the age of the building .
Breakfast food was exceptionally substandard . Fortunately the staffs in general was great and helpful Food was always lukewarm though one saw the food was just cooked and displayed for customers. Perhaps more heating light on the counter might help .
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Verified traveler
Business
4.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Don’t think I will stay here again. Hotel is old and run down. I was told there will be construction a day after I checked in. The construction was right on top of my room and started 7AM and last throughout the day, including weekend. There were no offer to switch me to a different room when the hotel was clearly not busy with much vacancy. Also, the AC was not working. No matter what you set it to, it stays at 25C. So annoying.
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Verified traveler
Business
4.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Hotel is centrally located and convenient for dining and shopping. It’s a non smoking room, but it smells of smoke and mildew. Had a headache staying in the room with the smell, being a non smoker myself.
Chad
Business and Leisure
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
I like everything overall. Only issue is Air conditioner is too warm for me which it only limited low to 23 degree. I was standard expecting its low to 15 degree. Also, I came for conference workshops and the banquet room is really hot which I was sweat during presentation.
Mehran
Business with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Nice Lobby and breakfast.
Stanley
Business
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
It was convenient and close to the subway. The staff was friendly room was comfortable.
Franklin
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
On the whole good, but is showing its age.
May
Family
8.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Convenience
Good location
Stephen
Business with Partner
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
brilliant location I stay at frequently
Shann
Leisure Family
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
On Sunday 28th Jan there were some events at the hotel in the evening. As guests of the hotel, we struggled to use the lifts as there was large crowd streaming through the lobby and heading to the events. Some sort crowd control should be in place. This is probably the only unpleasant experience I have encountered at the hotel but a significantly unpleasant one.
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Greg
Business
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Great location next to public transport and in heart of business district. Comfortable hotel, although AC didn’t go below 20c and housekeeping inconsistent. Breakfast was good if you went early.
Verified traveler
10.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
Impressive customer service. It is likely unprecedented for them having a guest that rented an ebike and had no where to park. I am impressed that they went out of the way to find a safe place for me to park. As Ebike wasn't allowed near the hotel lobby and they bothered to let their staffs know that there is this crazy guest with rented ebike so I am not stopped everytime I ride to the parking area.
Read More
JIANRU
Leisure Family
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Staff are very helpful and friendly. Location is great. Facility is good
JIANRU
Leisure Family
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Very clean and comfortable. Staff are very friendly. Will definitely come back again
Shaun
Business
8.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
Big, clean, spacious hotel
Chui Yee
Business
10.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
nice service
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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