Thamks for the amazing staff .. They sid the best .. reception , housekeeping , customer service and public relations

As I stayed in that hotel for 10 days (with 2 reservations) my first was as 2 persons in 1 room starting Oct. 31 till Nov. 7 but my daughter who was supposed to join me didn't come only on Nov. 4th & not stay long only 2 nights, as I need to extend my stay I did second reservation till Nov.10 at 1 person for 3 nights .... on my checkout morning they told me I didn't have the room with breakfast & they will charge for that only one I was so surprised that behavior as I pay for high rate on the beginning to reserve the room for 2 but it was in fact only me alone for 4 nights until my daughter's arrival ..... I suppose the should consider that before they ask me to pay for only one breakfast or at the start of the second reservation they should notify me for that point on my reservation to be aware for. On the other side the design of bathroom (toilet) was so bad and difficult to use especially for me as an Oldman, they had to consider that when they fix the room for me. Overall it was a very bad experience to stay at that hotel because of its location which was differs than what shown on the website.

The carpet in the room is terrible condition The bathroom walls are all mold.

- The Staff is very friendly offered a welcome drink on arrival and explained everything during our waiting time for check-in. - The hotel is over priced in my opinion based on the location in a popular place. - Was very strange that the free Tea/Coffee tray is not refilled daily (with this price) and when i asked for one water bottle they told me i have to refill the whole tray for charge !!!! - the Hotel is very good located for shopping, near to sea BUT as mintioned OVER PRICED

I HAD TO WAIT 45 MINUTES FOR MY ROOM THEN I GOT A DIRTY, MOLDY BATHROOM WITHOUT WINDOWS

the area around hotel is not enough

Friendly and professional staff. Close to many attractions.

The hotel lobby is spectacular but the rest of the hotel is actually pretty shabby, including the hallways and the room themselves.

Nice place

Hotel was in a very bad area and the carpet stank

The carpeting is in horrible condition.

Overpriced comparing to delivered service, Problems at (Entrance process and low qualified stuff, Pool wasn't ready enough and water was cold "October Visit experince" and advantages are stuff are trying to help as mush as they can, clean room and clean service is excellent, breakfast was excellent.

this is NOT a non smoking property. VERY dirty, dingy and old. wifi is non existent. sink/tub constantly clogged. towels were never changed until we asked and staff was not helpful

Our stay was amazing. We had Room 402. It had The View… waking up to see the Great Pyramid and the head of the Sphinx! We also could watch the horses in the street from our balcony. And our room was totally renovated! Don’t let the entry and reception throw you when you first arrive. The place is great; the staff is great. When they opened the door to our room I was pleasantly surprised! 😊 Breakfast is simple and is served on the rooftop restaurant as is dinner when you can watch the Sound and Light Show on the Sphinx and Pyramids across the street. We enjoyed the Mixed Grill one evening. We liked the other guests and even got invited to join in a birthday party! Music, dancing, cake — great fun. Be sure to ask for a renovated room when making your reservations.

I did not like the street noise.

It was good and the price was reasonable

I donot understand why I had to pay extra and I already paid thought the app

Location was good, the upkeep of the property need improvement.

Reception stuff was excellent, the breakfast was very good, and the stuff was excellent, cleanness was very good, the roof is not working according to the winter and rain, I hope that they change the roof with glass windows to have a fun with the sun in Winter

It is a regular hotel but it is fine. What you need while you are hanging out