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Eastbourne District (102 Hotels)
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Best Western Plus Citrus Hotel Eastbourne
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Best Western Plus Citrus Hotel Eastbourne
Hotels
7.6
/10
Pleasant
515 reviews
What Guests Say About Their Stay
Jacqueline
10.0
/ 10
The family room was extremely large and ideal for our 2 night trip. Best Western's budget option but clean, very comfortable beds. Very friendly and helpful staff.
A pool table provided entertainment.
Debbie
10.0
/ 10
We had a great stay here. We were at the top in a huge room with a large walk-in shower. It was clean and comfy, and all the staff we met were friendly and welcoming. There's a games room in the basement with sofas, a pool table and table football, and it was nice to socialise with other guests for a bit. It's well situated for the Wishtower part of the seafront and we had great views from our room.
Richard
10.0
/ 10
It is refreshing to be greeted by a cheerful helpful receptionist and entertained by an even more cheerful and helpful breakfast person
Many thanks to both of you
In the Area
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King Edward's Parade, Eastbourne District, East Sussex, England, BN21 4EB
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Best Western Plus Citrus Hotel Eastbourne
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What's around Best Western Plus Citrus Hotel Eastbourne
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King Edward's Parade, Eastbourne District, East Sussex, England, BN21 4EB
Discover More About Best Western Plus Citrus Hotel Eastbourne
Location
Best Western Plus Citrus Hotel Eastbourne is located in area / city Eastbourne District.
About Best Western Plus Citrus Hotel Eastbourne
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Best Western Plus Citrus Hotel Eastbourne.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Best Western Plus Citrus Hotel Eastbourne exclusively for you.
With all facilities offered, Best Western Plus Citrus Hotel Eastbourne is the right place to stay.
All facilities in Best Western Plus Citrus Hotel Eastbourne
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Coffee shop
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Tours
Connectivity
- LAN Internet
- Free WiFi
General
- Banquet
- Parking (surcharge)
Business Facilities
- Meeting rooms
- Business center
Food and Drinks
- Breakfast
Accommodation Policy & General Information in Best Western Plus Citrus Hotel Eastbourne
Important Note
- Fee for continental breakfast: approximately GBP 6.95 for adults and GBP 5 for children
- Self parking fee: GBP 2 per day
- Nearby parking fee: GBP 2 per day (328 ft away)
- Pet fee: GBP 20 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: GBP 10 (subject to availability)
- Late check-out fee: GBP 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Best Western Plus Citrus Hotel Eastbourne | 50 |
Number of floors in Best Western Plus Citrus Hotel Eastbourne | 5 |
Another facilities in Best Western Plus Citrus Hotel Eastbourne | Others, Smoke-free area, Coffee shop, Laundry service, Luggage storage |
Frequently asked question in Best Western Plus Citrus Hotel Eastbourne
What are available facilities at Best Western Plus Citrus Hotel Eastbourne?
There are top facilites at Best Western Plus Citrus Hotel Eastbourne such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Plus Citrus Hotel Eastbourne?
The standard check-in time at Best Western Plus Citrus Hotel Eastbourne is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Best Western Plus Citrus Hotel Eastbourne provide breakfast?
Yes, Best Western Plus Citrus Hotel Eastbourne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Best Western Plus Citrus Hotel Eastbourne
Other sources (515)
7.6
Pleasant
From 515 reviews
Cleanliness
7.6
Room Comfort
7.4
Location
9.0
Service and Facilites
8.2
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Traveller Reviews Best Western Plus Citrus Hotel Eastbourne
Number of reviews per page
20
40
Top reviews
Kevin
Friends and Family
2.0
/10
Reviewed 23 hour(s) ago
Hotels.com verified review
Bathroom toilet had old urine and hair all over it, hand basin dirty. One of the beds had no sheet only duvet on top of yellow stained mattress protector.
Amanda
6.0
/10
Reviewed 7 day(s) ago
Hotels.com verified review
Tired public rooms -slightly scruffy. Bedroom Ok. Bathroom dated.
When we arrived the key system was broken and receptionists had to let you into rooms.
Jacqueline
Friends and Family
10.0
/10
Reviewed 1 week(s) ago
Hotels.com verified review
The family room was extremely large and ideal for our 2 night trip. Best Western's budget option but clean, very comfortable beds. Very friendly and helpful staff.
A pool table provided entertainment.
Chelsea
Friends and Family
4.0
/10
Reviewed 2 week(s) ago
Hotels.com verified review
We arrived at the hotel and had to wait to check in for 10 minutes because no one was around and they had no bell to ring for assistance.
The room we stayed in was not clean, especially the toilet which had poo stains down it and the smallest amount of toilet roll, these were rectified when I complained. The bathroom door also didn’t close which was embarrassing for our teenage son who didn’t want his parents to hear him on the toilet.
The heating was on all night even though the radiator was on Zero which made it an uncomfortable sleep.
For what we payed to stay at this hotel we expected the room to be much cleaner and better presented.
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Debbie
10.0
/10
Reviewed 2 week(s) ago
Hotels.com verified review
We had a great stay here. We were at the top in a huge room with a large walk-in shower. It was clean and comfy, and all the staff we met were friendly and welcoming. There's a games room in the basement with sofas, a pool table and table football, and it was nice to socialise with other guests for a bit. It's well situated for the Wishtower part of the seafront and we had great views from our room.
Read More
Richard
Business and Leisure with Partner
10.0
/10
Reviewed 3 week(s) ago
Expedia Group verified review
It is refreshing to be greeted by a cheerful helpful receptionist and entertained by an even more cheerful and helpful breakfast person
Many thanks to both of you
Anna
Leisure Family
10.0
/10
Reviewed 3 week(s) ago
Expedia Group verified review
This is an old hotel. However the staff’s attention to detail and care was amazing. Nancy who serves breakfast was a ray of sunshine and just a delight. My daughter and friends all enjoyed staying here and we will be back again. Thank you so much for looking after us with the care that you did.
David
10.0
/10
Reviewed 8 week(s) ago
Hotels.com verified review
We have a very big room with great views, king size bed. The breakfast suite is.
Jane
Leisure with Partner
10.0
/10
Reviewed 8 week(s) ago
Expedia Group verified review
We really enjoyed our stay at the Citrus hotel. Eastbourne is lovely. We were on the front. Such a beautiful big room. So pleased. The reception staff all deserve a 🌟They were so friendly and professional. Thankyou xx
Stephen
Leisure Family
10.0
/10
Reviewed 9 week(s) ago
Expedia Group verified review
Enjoyed the stay, staff were excellent
Toni
Leisure with Partner
10.0
/10
Reviewed 10 week(s) ago
Expedia Group verified review
Excellent service
Victoria
Friends and Family
6.0
/10
Reviewed 11 week(s) ago
Hotels.com verified review
I booked this because it said accessible room. What they don't tell you is that there are 9 steps to get to the reception before you get to the accessible room. There is no lift or ramp to take a wheelchair into the hotel. My mum had to climb out of her wheelchair and use the steps which caused her real pain. This is false advertising because the room is only accessible once you've climbed the 9 stairs, which defeats the whole object. Picture is of the stairs which have to be climbed to get the ACCESSIBLE room!!!
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Helen
6.0
/10
Reviewed 11 week(s) ago
Hotels.com verified review
Great location, friendly reception staff, well kept but very tired. Room was huge but bathroom showed a lot of timescale on taps and shower screen. Towels were also stained. Staff at breakfast were just too in your face, to the point of nosey about what you were taking to eat. The Scottish lady was also unprofessional moaning about other diners with food they had left. Otherwise, breakfast was a good selection and enjoyable.
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Colin
Leisure with Partner
2.0
/10
Reviewed 12 week(s) ago
Expedia Group verified review
Fourth world at best
Colin
Leisure with Partner
2.0
/10
Reviewed 12 week(s) ago
Expedia Group verified review
The first room hadnt been cleaned and the toilet was disgusting. The second was almost as bad. Made Fawltey Towers look like the Savoy
Andrzej
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Kind reception and very big room ,beds very comfortable ,surely recommend 🙂
Albertus
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Stayed one night, hotels locks front door promptly at 23:00. The room we had was spacious and sea-front facing.
It was clean and centrally heated, had sufficient towels and pillows.
The interior is dated, but given we stayed only one night it didn't detract.
We had to ask for coffee and loo roll, but the staff was friendly and provided without question.
We didn't eat at the hotel.
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Paul
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
It was an ok place. Did the trick. Somewhere to sleep. Breakfast was disappointing. Only hot food boiled eggs, scrambled eggs and beans.
Sue
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We really enjoyed our stay here, the hotel was warm and spacious and clean, good value for money with good facilities and friendly staff
Ati
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Wasting money!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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