The Connaught, Maybourne Hotel Collection

Excellent location, beautiful property. Staff are fabulous from arrival to departure. Great bars and restaurants. An Armagnac lovers dream .

Great hotel, great location. Awesome bars. Friendly staff.

We had paid for two rooms which were £900 a night, one for ourselves and then one for our friends We arranged for gifts upon your arrival of our close friends when we booked in. Unfortunately we were booked in wrong rooms which spoilt the surprise Matters went from bed to worse when we were going back to our room to be checked in and the lift broke down and we were stuck in the lift Admittedly this could happen to anyone unfortunately, my wife has just had a knee replacement and we acted then walk back up three flights of stairs At £900 a night for each room we did expect breakfast. However, this wasn’t included so we did pay extra for the breakfast We noticed other guests in the room will be offered refills of coffees and extra extra food. Yet we were ignored for some reason. The evening manager who came on duty after we can play in about our room being next to the extractor fans did manage to change rooms for us. He put a lot of effort in. Can’t remember his name but he was an Irish guy Haven’t stayed in many hotels in the Mayfair area or five star. This one proved to be quite disappointing.

GREAT SERVICE!!

Hi, I liked the historical site , the staff so kind and the bedroom. I would have liked to find a nespresso machine in the room, just to be indipendent in coffee time. But in any case I had a wonderful staying Kind regards mc

Always a great pleasure. Staff is so belightful

The reception people, the concierge, the staff at the breakfast and at the bar… and I am sure the other people working at the hotel are very keen to make guests feel comfortable and make us like coming back home. They have th pleasure to please.

Fantastic property.

Everything was perfect The staff went out of their way to be helpful

A beautiful beauty with impeccable service

The staff in this hotel are really amusing and friendly. I felt like at home while staying here. So I extended my staying.

Absolutely fantastic Hotel and a new experience for me who usually stay at the Corinthia - The Connaught offers better location, smaller rooms at the same price point but cosier rooms. Ideal location, fantastic service and great food and bar options. The Concierge is probably the best in London.

Fantastic stay

Best hotel in London. Amazing staff service, beautiful hotel.

Excellent hotel with great service. Location is central Mayfair so rooms are compact and prices are steep.

Staff lived up to motto “pleasure to please”. Everything superb, food exceptional.

Beautifully decorated for Christmas warm welcome and very helpful staff

Excellent reception by check in staff. Very attentive and helpful. Great location and a very well presented property

The swimming pool was beautiful and relatively spacious,very clean and contemporary The rooms in the old building are poor! All food and beverage outlets are exceptional, specially The Patisserie Nico the chef patisserie is one of the very best in the Industry, be prepared to spend £ 9.00 for a take away Paris Brest

Lovely room but a bit small for the price and the spa was a little disappointing but other than that everything was top notch.