No one on reception when I arrived. Hotel was definitely not boutique. Everything was just ok.

Was a very convenient location with parking which was a bonus. Room was clean and adequate.

I booked this hotel for two nights and only stayed one. It was not clean or comfortable. Very noisy staff at 7am, no blackout curtains and my mum got a rash. We are not sure what caused it. Just a disappointing horrible experience.

Good place to stay and clean. The staff was very responsive and helpful for our late checking in. We only got 2 towels, but there was 3 of us, so one of us used the hand towel since no one there at the front desk to ask.

Bed bugs in both rooms i stayed in

Noisy when guests going to their rooms, think walls and doors

Everything was broken, from the lamp to the blinds to the shower head. There was no hot water. The property is very tired and run-down. Wide gaps between the window frames and the glass. Fine for a brief trip, but certainly not in winter.

Didnt like no-one at reception when we arrived. Just a phone number but we had no phone contra t yet as wed just arrived. Otherwise well located

Stayed here last week and on first impression everything was good including free parking which was a big bonus.Rooms are a good size and reasonably well appointed,tube station is approx a 10 minute walk away as is the town proper.Here is where my rating comes from.On Tuesday morning I awoke with several bites on my arms and hands and after doing a little research discovered that they were down to bed bugs.I phoned the off site manager who moved me to a different room on a different floor and when I woke up Wednesday morning I had been repeatedly bitten again.I eventually gave up and tried to sleep in the arm chair fully clothed but this did not work and then I actually saw a bug crawling across the duvet which I photographed.I feel as though I had to leave this review as a warning to other people as no one should have to endure this.

It was alright I would probably come back

No hot water in room so cold shower in morning

Very pleasant room with nice shower room and comfortable bed.

Highly recommend very nice staff room very nice and cosy

When I arrived I was let in and given keys by the cleaner. When I went to the room there were no towels or hairdryer so I had to go and find someone to give me these. The blinds in the room are missing loads of slats so the street lights come in all night and as soon as the sun rises in the morning the room is light. There was also dust on a lot of the surfaces. All in all, the room and service felt shabby and uncared for. For about £10 more I could have stayed in the travel lodge down the road, and I really wish I had.

Good location

Great little hotel.

I liked the decor more characterful than a chain.

I travel for work so naturally stay in hotels. I have also stayed in some guest houses, so my openion is that this property is closer to an average guest house but without a human touch. Below are some but not all of the issues No remote, TV had the visible cables coming and going No bedside charging points One doble socket for charging, one was tempramental. Mattress too soft, I prefer medium or hard Overall, not very comfortable. I have added few pictures . Positive: Free parking included

Property very dated and old. Noisy. Bed uncomfortable. Bathroom cold and shower luke warm

Cold shower water. Left the towels on the floor to be replaced and found the same ones in the wardrobe . I got itchy from the bed.