voco STRASBOURG CENTRE - THE GARDEN, an IHG Hotel

The overall was great for the price but no restaurant during the days some difficulties here and out and the hotel is not on the best neighbourhood but good

I like that company Expedia

The client service was subpar.

Very friendly staff-extremely prompt with requests big and small. Really appreciated the courtesy extended, as others we encountered around Strasbourg were not friendly overall (it was an extremely busy weekend and the Christmas Markets were absolutely packed).

We stay for 3 nights during the Christmas markets. The hotel was very convenient and walking distance to the main markets. Some lovely cafes nearby as well for breakfast each day. The hotel staff were very friendly and our room was clean, quiet and we had plenty of space for suitcases and shopping. Didn’t have time to enjoy the spa but that also looked lovely

10 min walk from the train station, 14 to the city center. Went for Christmas markets and was nice, safe area for 4 women. Staff was very nice.

The staff is amazing and the hospitality is undeniable. Thank you for a great experience!

Wonderful! Breakfast was amazing, the hotel was extremely clean and the hotel staff couldn’t do more do more for you. It took us approx 10-15 minutes to walk to Place de Klebe which was perfectly acceptable and a nice way to see the outer parts of the city.

Very nice and quiet hotel not very far from the city center having several public trasports just some minutes away to reach the main train station and the city center. Excelent spa with an indoor pool but it costs 9€ per person/hour.

Beautiful decoration, good location. Excelent staff Service.

An amazing stay on all fronts. Staff very friendly and attentive. Excellent facilities including gym and spa. The garden was a great place to relax with a drink in the evening. Only slight blot was that we had a big cobweb in our room above the desk area which was not cleaned away during our five night stay. So, only 4 stars given for cleanliness. But otherwise, Excellent! Highly recommend.

Very good room , nice spa and pool. Very loved this hotel!

Loved the pool area. Very friendly staff. Comfortable rooms. Close to everything.

The hotel itself was clean and staff was great. The surrounding area isn’t as nice. Good was not available around the clock as we arrived hungry, but overall, we enjoyed the experience.

Beautiful modern hotel. Clean with everything you need. Staff were very accommodating. Lots of charming details

Unfortunately though the staff behind the front desks were kind and polite I cannot fault them - we had a rude waiter and bad experience The food very expensive and not great quality, the steaks were not cooked how we asked, they forgot the steak knives with the steak and the steaks were very tough. The waiter seemed offended I didn’t eat my steak because it was rare and he continued to ignore or be passive aggressive the rest of time. I think this hotel would be a lot better if they focused on hospitality and good food rather than trying to be trendy or expensive, for 3 nights and 2 rooms it cost me about £1000 thinking the pool would be free with the booking only to get there and it’s 9 euro per hour per person which I thought was ridiculous. The breakfast was quite frankly disgusting there were flies all over the pineapple and watermelon tray, the orange juice machine not working, the water tasted of chlorine and the bacon looked and tasted like it had been sat out all night and just reheated. for the price I paid I’m disappointed, the beds were comfy and receptionist polite but sadly doesn’t makeup for the experience.

Very clean. Staff very friendly, 10/10

Nice hotel

The hotel was very modern and clean and the room.was VERY spacious. The bathroom was lovely and the water hot. The bed was big and comfy and the room was quiet. The staff were helpful and the breakfast good. On the down side my husband had to pay to use the swimming pool and spa however both saunas ( which was what he wanted to use ) were not in use. I was a little disappointed that sport was not available on the bedroom tv. Wimbledon is a huge worldwide event and I could only view it in the bar area where viewing was not always easy

Great service and hospitality from start to finish. Reception and management was really helpful. Good breakfast and convenient location.