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Excelsior Hotel Ernst am Dom
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Excelsior Hotel Ernst am Dom
9.4
/10
Exceptional
991 reviews
What Guests Say About Their Stay
Mr.AHMET
10.0
/ 10
Location is very convenient and well kept and managed very professionally...All the Staff that I was encountered during my stay ( two separate days in one week) was very pleasant especially Ms Dilara Ekinci that I was greeted and checked out..she had a very helpful positive attitude.
I will definitely will come back and recommended..
Janet
10.0
/ 10
This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!
Christopher
10.0
/ 10
Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.
In the Area
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Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Excelsior Hotel Ernst am Dom
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What's around Excelsior Hotel Ernst am Dom
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Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667
Discover More About Excelsior Hotel Ernst am Dom
Location
Excelsior Hotel Ernst am Dom is located in area / city Koeln-Innenstadt.
About Excelsior Hotel Ernst am Dom
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Excelsior Hotel Ernst am Dom exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Excelsior Hotel Ernst am Dom.
All facilities in Excelsior Hotel Ernst am Dom
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Banquet
- Ballroom
- Smoking area
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Business Facilities
- Meeting facilities
- Meeting rooms
- Conference room
- Business center
- Conference rooms
Things to Do
- Shops
- Sauna
- Steam room
Transportation
- Limo or town car service
- Valet parking (surcharge)
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
Family-friendly Facilities
- Babysitting & childcare (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Excelsior Hotel Ernst am Dom
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 52 per person
- Airport shuttle fee: EUR 65.00 per vehicle (one-way)
- Self parking fee: EUR 29 per day
- Valet parking fee: EUR 29 per day (in/out privileges)
- Pet fee: EUR 30 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- An effective city/local tax rate of 5.35 percent will be charged
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 05:30 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Excelsior Hotel Ernst am Dom | 134 |
Number of floors in Excelsior Hotel Ernst am Dom | 6 |
Another facilities in Excelsior Hotel Ernst am Dom | Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service |
Frequently asked question in Excelsior Hotel Ernst am Dom
What are available facilities at Excelsior Hotel Ernst am Dom?
There are top facilites at Excelsior Hotel Ernst am Dom such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Excelsior Hotel Ernst am Dom?
The standard check-in time at Excelsior Hotel Ernst am Dom is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00
Does Excelsior Hotel Ernst am Dom provide breakfast?
Yes, Excelsior Hotel Ernst am Dom provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Excelsior Hotel Ernst am Dom
Other sources (991)
9.4
Exceptional
From 991 reviews
Cleanliness
9.6
Room Comfort
9.4
Location
9.8
Service and Facilites
9.6
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Traveller Reviews Excelsior Hotel Ernst am Dom
Number of reviews per page
20
40
Top reviews
Mr.AHMET
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Location is very convenient and well kept and managed very professionally...All the Staff that I was encountered during my stay ( two separate days in one week) was very pleasant especially Ms Dilara Ekinci that I was greeted and checked out..she had a very helpful positive attitude.
I will definitely will come back and recommended..
Read More
Joanne
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Beautiful hotel great position
Rick
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Just average.
Janet
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel is in the best location and its staff was top notch! The restaurants and bar were fantastic! We loved every second of our stay!
Mr.AHMET
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Property is conveniently located and staff was very helpful and friendly.
Christopher
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Front desk staff made our stay more pleasurable and the front desk staff was pleasant. Concierge information consistency was mediocre. Parking was difficult.
Lynne
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.
KEITH
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything is First Class “plus”.
Service & all staff are excellent.
KEITH
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Absolute first class service.
Nothing is too much trouble, staff are truly professional.
Anne
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very nice hotel, large rooms, great staff! Location was amazing. It is a very short walk from the train station, and is steps from the Cathedral. We went to Cologne to visit their fantastic Christmas markets and were not disappointed. The two best ones were in walking distance and we had a wonderful time, going back to our room several times during the day because it was so convenient. We would definitely stay there again.
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Donald
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Just an excellent hotel in all respects.
Verified traveler
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Staying here was a pleasure.
Beautiful surroundings, kind people, comfortable bedding and convenient location.
Mai Mai
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
5 star excellence! Service was exceptional
Tammy
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.
GINA
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I don’t know if I received the VIP access or room upgrade. Regardless, the room and guest service were exceptional and if we come back we would return to the Excelsior.
Michael
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything was so convenient. Location cannot be beaten. Staff was very accommodating.
Vant
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Front desk staff were excellent and the in house restaurant Hanse Stube was superb a special thank you to the restaurant manager Mr Sasse for an unforgettable evening .
Li Hua
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Thankful to Excelsior for giving us an upgrade to a suite and late check out.Highly recommend this hotel for its proximity to cathedral and shopping district plus impeccable service from staff
Denise
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
the location , staff terrific , cozy bar , beautiful rooms . we highly recommend
Steven
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
No British tv although advertised only bbc news which is repetitive should not advertise Netflix if they do not have - also never topped up milk for coffee and when we rang for milk tried to charge 18 euros for warm jug of milk
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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