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Taj Santacruz
9.0
/10
Exceptional
529 reviews
What Guests Say About Their Stay
nidhi
10.0
/ 10
It was great as they gave us early check in. I m here for my kids. They wanted to stay in this property so booked it for a night. The koi fish feeding etc was good.
While i was told on hotel.com thta the room will cost me only 11000 i was charged 15000 at the hotel ...saying it was about taxes.
This is the part i didnt like. There should be complete transparency
Satish
10.0
/ 10
@ Taj you can always expect the best. for yrs i have stayed @ Taj group hotels. Taj Santacruz, everything is the best. No idea how they find such a fantastic team. Excellence at it's best, is what Taj experience is for us. Great room, best breakfast, super safe, friendly staff, excellent service.
Varsha
10.0
/ 10
other than for the breakfast, which frankly was below par for a Taj, this is absolutely the most fabulous hotel in the world I have stayed at, including other Taj hotels.
In the Area
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Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai Suburban District, Mumbai, Mumbai Suburban, India, 400099
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Taj Santacruz
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What's around Taj Santacruz
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Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai Suburban District, Mumbai, Mumbai Suburban, India, 400099
Discover More About Taj Santacruz
Location
Staying at Taj Santacruz is a good choice when you are visiting Mumbai Suburban District.
About Taj Santacruz
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Taj Santacruz exclusively for you.
Get precious and unforgettable moment during your stay at Taj Santacruz.
All facilities in Taj Santacruz
Others
Hotel Services
- Laundry service
- Welcoming drinks
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Spa
- Health club
- Garden
- Sauna
- Steam room
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
General
- Smoking area
- Banquet
- Ballroom
- Parking
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- Hair salon
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Taj Santacruz
Important Note
- Fee for buffet breakfast: approximately INR 1500 for adults and INR 750 for children
- Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: INR 3750 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Meals are not included in the breakfast and half board rates for children age 11 and younger.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Taj Santacruz | 279 |
Number of floors in Taj Santacruz | 6 |
Another facilities in Taj Santacruz | Laundry service, Welcoming drinks, Tours, Multilingual staff, Newspaper in lobby |
Frequently asked question in Taj Santacruz
What are available facilities at Taj Santacruz?
There are top facilites at Taj Santacruz such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Taj Santacruz?
The standard check-in time at Taj Santacruz is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Taj Santacruz provide breakfast?
Yes, Taj Santacruz provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Taj Santacruz
Other sources (529)
9.0
Exceptional
From 529 reviews
Cleanliness
9.4
Room Comfort
9.6
Location
10.0
Service and Facilites
9.0
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Traveller Reviews Taj Santacruz
Number of reviews per page
20
40
Top reviews
Atul
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This property is not anymore my favorite in Mumbai after the experience this time. The furniture is tired with stains, customer service is not consistent - the worst are the front office people. I am not going to stay here anymore.
Verified traveler
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Very good servic upon middle of night arrival and check in
SONIA
Business
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
They messed up the room allocation at check in and took ages to sort this out - it was 5am and became annoying.
Service was otherwise good. Great location for T1 direct walk way or buggy to T1.
Food is extortionately priced. Otherwise a clean comfortable and relaxing hotel. Great view's of the runway
nidhi
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
It was great as they gave us early check in. I m here for my kids. They wanted to stay in this property so booked it for a night. The koi fish feeding etc was good.
While i was told on hotel.com thta the room will cost me only 11000 i was charged 15000 at the hotel ...saying it was about taxes.
This is the part i didnt like. There should be complete transparency
Read More
Prem
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent experience!
dipti
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent staff and service, clean, great option for transportation.
ALOK
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Just one word, AMAZING EXPERIENCE and what a service.
Satish
Business and Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
@ Taj you can always expect the best. for yrs i have stayed @ Taj group hotels. Taj Santacruz, everything is the best. No idea how they find such a fantastic team. Excellence at it's best, is what Taj experience is for us. Great room, best breakfast, super safe, friendly staff, excellent service.
Debarttasharan
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Excellent service
Prachi
Leisure Family
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
AC do not work, bathroom was super messy with filthy doors (ewwww!)
Goral
with Children
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Everything
Varsha
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
other than for the breakfast, which frankly was below par for a Taj, this is absolutely the most fabulous hotel in the world I have stayed at, including other Taj hotels.
Tapan
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
We had a wonderful time during our stay, and the hospitality was truly exceptional.
SONIA
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
.
anoop
Business
2.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Horrible check in and check out inexperienced staff unprofessional
ADITYA
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Never disappoints
Dilip
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Closer to Domestic airport
Stephanie
Business
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Next to airport but BOOK at car service from hotel about $20. Area around airport. … slums! Just use this as a transit hotel only.
Jit
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
the checkin service was good in terms of speed and efficiency coupled with professional staff and services, would recommend..
Zaheer
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Amazing hotel, staff was very friendly! The breakfast was super amazing! Will definitely come back in the future!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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