Dear Valued Guest. Thank you for your feedback. We appreciate any feedback that can help us improve the quality of our services and facilities. Regarding the room renovation and furniture updates, including TV, we will consider it for future improvements. We hope to continue to provide a comfortable stay for you on your next visit. Warm Regards, Benny c karambut. General Manager

Dear Valued Guest, Thank you for your review! We are glad to know that you were satisfied with your overall stay experience. Regarding the breakfast, we appreciate your feedback and will use it as an evaluation material to improve the quality of taste and menu variety. We hope to welcome you back with an even better experience. Warm Regards. Benny c karambut. General Manager

Dear Mr. Rahmat. Thank you very much for your positive review! We are glad that you felt comfortable during your stay and enjoyed the friendliness of our staff and the variety of our food. The strategic location is indeed one of our advantages, and we are glad that it added to your comfort. We look forward to welcoming you back on your next visit. Warm regards. Benny c karambut. General Manager

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We deeply apologize for the unpleasant experience you had at our swimming pool. Your safety and comfort are our utmost priorities, and we truly regret that this incident occurred during your visit. We want to assure you that the swimming pool has now undergone necessary repairs and improvements to prevent such incidents in the future. Your feedback has been invaluable in helping us identify areas where we can do better. Once again, we sincerely apologize for any inconvenience this may have caused. We hope to have the opportunity to welcome you back and provide you with a much better experience. Please feel free to reach out to us directly should you plan another visit. Warm regards, Benny C Karambut General Manager

Dear Valued Guest, Thank you for your review and feedback! We greatly appreciate your support and will continue to strive to improve our services to provide the best experience for every guest. We look forward to welcoming you back on your next visit with even better service! Best regards, Benny c karambut. General Manager

Dear Valued Guest, Thank you for your review! We apologize for the inconvenience you experienced due to the lack of information regarding the pool being under maintenance. We will ensure that such information is clearer and well conveyed in the future. Thank you for your feedback, as it greatly helps us to continue to improve our services. We look forward to welcoming you back with a better experience. Best regards, Benny c karambut. General Manager

Dear Valued Guest, Thank you for taking the time to share your feedback! We’re delighted to hear that you appreciated our friendly staff, clean swimming pool, spacious room, and the delicious variety of our breakfast menu. Your positive comments mean a lot to us. We’re truly sorry for the discomfort you experienced with the elevator and the dustiness in your room. We’ll address these issues immediately to ensure a more comfortable experience for our guests. Thank you for bringing this to our attention—it helps us improve. We hope to have the opportunity to welcome you back and provide an even better stay next time! Best Regards, Benny C Karambut General Manager

Dear Valued Guest, Thank you for your review! We’re delighted to know that our hotel was the perfect choice for your short staycation. We hope it provided you with the comfort and relaxation you were looking for. We look forward to welcoming you back for another memorable stay soon at Aston Bellevue Radio Dalam. Best Regards, Benny C Karambut General Manager

Dear valued guest, Thank you for your positive review! We are very pleased to know that the easy check-in process, the cleanliness of the room and bathroom, the friendliness of the staff, and the varied and delicious breakfast menu made your experience enjoyable. Your review is a great motivation for us to continue providing the best service. We look forward to your next visit for an equally satisfying experience at Aston Bellevue Radio Dalam. Best regards, Benny c karambut. General Manager

Dear Mr. Imam T. W, Thank you for your review! Thank you for choosing Aston Bellevue Radio Dalam as your accommodation. We apologize for the inconvenience as the swimming pool facilities are under construction, but this is done to improve its quality for your comfort in the future. We are also glad that you found the connecting room type suitable. Thank you for sharing the important information about Twin and Double room types for booking. We look forward to welcoming you back with an even better experience at Aston Bellevue Radio Dalam. Best regards, Benny c karamatut. General Manager

Dear Mr. Muhd R., Thank you for sharing your positive review about your stay with us. We are glad to hear that you found our hotel staff, especially the restaurant team, friendly and helpful. Your review is a great motivation for our team to continue providing the best service. We look forward to welcoming you back in the near future for another enjoyable experience. Best regards, Benny c karambut. General Manager

Dear Guest, Thank you for taking the time to share your feedback regarding your stay with us. We apologize for any inconvenience you experienced and greatly appreciate your feedback as it helps us improve our services and facilities. 1. TV and Netflix Service: We understand your concerns regarding the size of the TV in the family room and the absence of streaming services such as Netflix. We will pass this feedback on to the management team to consider future improvements. Netflix is currently available in the Junior Suite Room. 2. Pool Condition: We are very sorry to hear about the loose tiles in the pool. Your safety is our priority, and we have informed the maintenance team in this case the Building Management and are currently undertaking repairs. For the safety and comfort of our guests, our pool facilities are currently temporarily closed. 3. Breakfast Experience: We apologize if the variety and quality of our breakfast did not meet your expectations. Our culinary team will review the menu and serving process to ensure more variety and food is served warm in the future. We greatly appreciate your feedback and look forward to providing a more satisfying experience on your next visit. If you have any further questions or feedback, please feel free to contact us directly. Best regards, Benny c karambut. General Manager

Dear Mr/s. Tris O, Thank you for your kind feedback! We're delighted to hear that you had a happy stay with us and found our staff to be very helpful. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to welcoming you back for another pleasant stay soon! Best regards, Benny C Karambut General Manager

Dear Valued Guest, Thank you for choosing Aston Bellevue Radio Dalam as your accommodation. We are pleased to hear that our strategic location close to the city center and shopping areas made your stay more enjoyable. We look forward to welcoming you back again in the future with a more enjoyable experience. Warm regards, Benny c karambut. General Manager

Dear Valued Guest, Thank you for your positive review! We are very happy to hear that you are satisfied with our strategic location close to Pondok Indah Mall (PIM), as well as enjoying our delicious breakfast and the cleanliness of our rooms. We always strive to provide the best experience for every guest. We look forward to welcoming you back in the future. Thank you for choosing Aston Bellevue Radio Dalam, and please do not hesitate to contact us should you need any assistance for your next visit! Best regards, Benny c karambut. General manager

Dear Mr. Muhammad GA, Thank you very much for your review and for taking the time to provide feedback. We are glad to hear that you found everything to be good during your stay. We also appreciate your comments on the buffet menu, and we will review the quality of the food to ensure we provide a more satisfying culinary experience. We apologize for not being able to provide two adjoining rooms as per your request. We will do our best to accommodate special requests from guests in the future. Regarding the additional breakfast price for children, we understand that this is an important matter and will consider your suggestions for future adjustments. Once again, thank you for your feedback, Mr. Muhammad. We look forward to welcoming you back and providing a better experience on your next visit to Aston Bellevue Radio Dalam. Warm regards, Benny c karambut. General Manager

Dear Valued Guest, Thank you very much for your positive review. We are very happy to hear that you had a comfortable stay at Aston Bellevue Radio Dalam. We always strive to provide the best experience for our guests, and your comments mean a lot to us. We hope to welcome you back again in the future for a more enjoyable experience. We look forward to welcoming you back to Aston Bellevue. Warm regards, Benny c karambut. General Manager