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b Hotel Bali & Spa
Hotels
Preferred Partner
8.6
/10
Very Good
1,988 reviews
What Guests Say About Their Stay
Staff Friendliness (46)
Bedroom (39)
Room Space (38)
Distance To City Center (35)
Irawati
10.0
/ 10
really comfy, clean and the beverage was delicious. high recommended hotel for business trip or vacation. surely, will stay again.
Shella F. A.
10.0
/ 10
The hotel place is very convenient, near supermarket and the staffs are very friendly. Easy check in and would like to book again for my next visit
Heru C.
9.7
/ 10
very recommend to stay in this hotel...4 years ago for the first time we stay in b hotel for 2 nights, and we back again in january 2020. More better service now, the breakfast menu more variable and more welcoming and friendly hotel staff...
Anthon Irianto
9.1
/ 10
Hotel staff was very welcoming and nice, the lady giving us welcome drinks is very attentive as well, which is highly appreciated. We booked two rooms, both were clean. Plus points for having a kiddy pool my two nephews take full advantage of that the pool.
Vivi T.
10.0
/ 10
Surely will stay again soon. Staff helpful and friendly, breakfast delicious, bedroom clean, next to trans studio mall bali.
In the Area
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Jl. Imam Bonjol No 508, Denpasar Selatan, Denpasar, Bali, Indonesia, 80119
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in b Hotel Bali & Spa
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What's around b Hotel Bali & Spa
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Jl. Imam Bonjol No 508, Denpasar Selatan, Denpasar, Bali, Indonesia, 80119
Discover More About b Hotel Bali & Spa
Location
Staying at b Hotel Bali & Spa is a good choice when you are visiting South Denpasar.
About b Hotel Bali & Spa
Not only located within easy reach of various places of interests for your adventure, but staying at b Hotel Bali & Spa will also give you a pleasant stay.
b Hotel Bali & Spa is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, b Hotel Bali & Spa is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, b Hotel Bali & Spa is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at b Hotel Bali & Spa.
b Hotel Bali & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at b Hotel Bali & Spa will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
b Hotel Bali & Spa is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, b Hotel Bali & Spa provides a pleasant accommodation for your stay.
From business event to corporate gathering, b Hotel Bali & Spa provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at b Hotel Bali & Spa, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at b Hotel Bali & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, b Hotel Bali & Spa is suitable for you who value privacy during your stay.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from b Hotel Bali & Spa exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
b Hotel Bali & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at b Hotel Bali & Spa.
All facilities in b Hotel Bali & Spa
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Food and Drinks
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Brunch
- Buffet dinner
- Buffet lunch
- Continental breakfast
- Dining area
- Gala dinner
- Hot breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
- Vegetarian meal
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Medical service
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Barbecue
- Fitness center
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
- Spa
- Poolside bar
- TV lounge
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible parking
- Accessible path of travel
- In-room accessibility
- Wheelchair accessible
Transportation
- Beach shuttle
- Car rental
- Secure parking
- Shopping center shuttle
- Valet parking
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Photocopier
- Projector
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Kids and Pets
- Babysitting
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in b Hotel Bali & Spa
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at b Hotel Bali & Spa | 233 |
Number of floors in b Hotel Bali & Spa | 6 |
Another facilities in b Hotel Bali & Spa | A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet breakfast |
Frequently asked question in b Hotel Bali & Spa
What are available facilities at b Hotel Bali & Spa?
There are top facilites at b Hotel Bali & Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at b Hotel Bali & Spa?
The standard check-in time at b Hotel Bali & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does b Hotel Bali & Spa provide breakfast?
Yes, b Hotel Bali & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in b Hotel Bali & Spa
Traveloka (1,988)
8.6
Very Good
From 1,988 reviews
Provided by travellers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.3
Location
8.6
Service and Facilites
8.6
People often mention about b Hotel Bali & Spa
All
Staff Friendliness (30)
Distance to City Center (29)
Ambiance (22)
Room Space (22)
Bedroom (22)
Hotel Area (21)
Bathroom (20)
Surroundings (19)
Accessibility (18)
Family Friendly (18)
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Traveller Reviews b Hotel Bali & Spa
Number of reviews per page
20
40
Customer reviews
H***y
Staycation
8.8
/10
Reviewed 2 day(s) ago
Spacious room, somewhat clean, but sometimes cigarettes smoke can be smelled in this non-smoking room...
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C***e
9.6
/10
Reviewed 3 week(s) ago
If the meals, for example breakfast, can be improved, it would be great! Others are already good.
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Accommodation's Reply
14 Apr 2025
Dear C***e,
Warmest greetings from b Hotel Bali & Spa!
Thank you so much for taking the time to share your valuable feedback following your recent stay at b Hotel Bali & Spa. We truly appreciate you letting us know about your experience, we are delighted to hear that you found the other aspects of your stay to be good. It's always encouraging to receive positive comments, and we are glad that you enjoyed, regarding your comment about the breakfast, we sincerely appreciate you bringing this to our attention. We are always striving to enhance our guest experience, and your feedback is crucial in helping us identify areas where we can improve, we take your suggestion about the breakfast very seriously and will be reviewing our current offerings to see how we can elevate the quality, variety, and overall experience. Your specific feedback will be invaluable as we explore potential enhancements to ensure our breakfast meets the expectations of all our guests, we aim to provide all our guests with a truly exceptional stay, and we regret to hear that the breakfast did not fully meet your expectations on this occasion, we hope that despite this, you had an enjoyable time overall at b Hotel Bali & Spa. We would be thrilled to welcome you back in the future and provide you with an even more satisfying experience, including an improved breakfast offering, thank you once again for your feedback. We value your patronage and look forward to the opportunity to serve you better on your next visit to Bali.
Warm Regards,
Management
Arif S.
Leisure
8.2
/10
Reviewed 4 week(s) ago
I had no bad experience with this hotel. In fact, it's very recommended.
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Accommodation's Reply
08 Apr 2025
Dear Arif,
Warmest greetings from b Hotel Bali & Spa!
Thank you so much for taking the time to share your positive feedback regarding your recent stay at b Hotel Bali & Spa. We are truly delighted to hear that you had no negative experiences and that you found our hotel to be highly recommendable, It is always our aim to provide a comfortable and enjoyable experience for all our guests, and your comment is a wonderful affirmation that we are achieving this. We appreciate your recommendation and hope to have the pleasure of welcoming you back to b Hotel Bali & Spa in the future for another excellent stay.
Warm Regards,
Management
I***a
10.0
/10
Reviewed 4 week(s) ago
Friendly staff, and it was a surprise to get a mini tart because it was my child's birthday..
Thank you B Hotel, highly recommended, the room is comfortable, clean, close to the mall.. the swimming pool is separate for children so it's safe
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Accommodation's Reply
11 Apr 2025
Dear I*a. Om Swastiastu. Warmest Greetings from b Hotel Bali & Spa. Thank you very much for your positive and wonderful review regarding your stay at b Hotel Bali & Spa! We are very happy to hear that you felt the friendliness of our staff and were surprised with the surprise mini tart for your son/daughter's birthday. Your family's happiness is our priority, and we are happy to be able to enliven this special moment. We also greatly appreciate your appreciation for the comfort and cleanliness of our rooms, as well as our strategic location close to shopping centers. We strive to always maintain the quality of our facilities and services so that every guest feels at home and has a pleasant experience. Our swimming pool facilities are indeed designed with a separate area for children for their safety and comfort, so parents can feel more at ease when their little ones are playing in the water. Your highly recommended review of b Hotel Bali & Spa is certainly a motivation for our entire team to continue to provide the best service. We look forward to welcoming you and your family back to b Hotel Bali & Spa in the future for an equally pleasant stay experience. Warm Regards. Management
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YP
Yurika P.
Leisure
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and check in time is not long. The room is also OK.
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Accommodation's Reply
31 Mar 2025
Dear Yurika, Warmest Greetings from b Hotel Bali & Spa. Thank you for your positive review regarding your stay at b Hotel Bali & Spa. We are very pleased to know that you found our staff friendly and that the check-in process went smoothly without a long wait. We are also happy that you liked the room we provided, We always strive to provide the best service for every guest, and your feedback is very valuable to us. We will continue to maintain the quality of our services and facilities so that every guest feels comfortable and satisfied during their stay, We hope to welcome you back to b Hotel Bali & Spa in the future for a more enjoyable stay. Warm Regards, Management
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T***i
Business
8.0
/10
Reviewed 7 week(s) ago
When I was resting in the room, suddenly someone opened my room with a key card and immediately opened it. Luckily I used the double key in the room, so I couldn't get in and it was immediately closed. After that I immediately called 0 in the hope that it could be seen on CCTV. What I really regret is that until I checked out there was no explanation at all. Thank you.
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1 people find it helpful
Accommodation's Reply
20 Mar 2025
Dear T*i, Warmest greetings from b Hotel Bali & Spa! Thank you for your detailed review of your experience at b Hotel Bali & Spa. We greatly appreciate your feedback, as it helps us to continuously improve the quality of our services. We are very sorry to hear about the unpleasant incident while you were resting in your room. We understand how surprised you were when someone tried to open your room with your key card. We are grateful that you have installed double locks, thus preventing unwanted access. We are also sorry to hear that you did not receive an adequate explanation regarding this incident. We have conducted an internal investigation and found that at that time one of our team members intended to check the completeness of the towels in your room. Our team has attempted to confirm with the guest to the room but did not receive a response. We understand that this explanation may not completely alleviate your concerns, but we want to assure you that we have taken steps to prevent similar incidents in the future. We will improve internal communication and ensure that all our team members follow the proper procedures when entering guest rooms. We apologize for the inconvenience you experienced. We appreciate your understanding and hope you will give us the opportunity to provide a better experience on your next visit. Best regards, Management.
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T***i
Business
8.0
/10
Reviewed 7 week(s) ago
When I was resting in the room, suddenly someone opened the door with a key card and it was immediately opened. Luckily I used the double key so the person concerned couldn't open it. After that I called 0 to ask to see the CCTV, but there was no answer until I checked out. It's very unfortunate that this happened, even though everything else was pretty good.
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Accommodation's Reply
20 Mar 2025
Dear T*i, Warmest greetings from b Hotel Bali & Spa! Thank you for your detailed review of your experience at b Hotel Bali & Spa. We greatly appreciate your feedback, as it helps us to continuously improve the quality of our services. We are very sorry to hear about the unpleasant incident while you were resting in your room. We understand how surprised you were when someone tried to open your room with your key card. We are grateful that you have installed double locks, thus preventing unwanted access. We are also sorry to hear that you did not receive an adequate explanation regarding this incident. We have conducted an internal investigation and found that at that time one of our team members intended to check the completeness of the towels in your room. Our team has attempted to confirm with the guest to the room but did not receive a response. We understand that this explanation may not completely alleviate your concerns, but we want to assure you that we have taken steps to prevent similar incidents in the future. We will improve internal communication and ensure that all our team members follow the proper procedures when entering guest rooms. We apologize for the inconvenience you experienced. We appreciate your understanding and hope you will give us the opportunity to provide a better experience on your next visit. Best regards, Management.
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P***T
10.0
/10
Reviewed 7 week(s) ago
Great hotel for a very good price , very friendly staff.
Really enjoyed my time here.
Beach is only 10 minutes with scooter.
And a mall is near , only 2 minutes walk.
Pool is big enough
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Accommodation's Reply
11 Mar 2025
Dear P***T,
Warmest greetings from b Hotel Bali & Spa!
Thank you so much for your wonderful review of b Hotel Bali & Spa! We're thrilled to hear that you found our hotel to be a great value for the price and that you appreciated our friendly staff, It's fantastic to know you thoroughly enjoyed your time here. We're delighted that you found our location convenient, with the beach just a short 10-minute scooter ride away and the mall within a 2-minute walk. We're also glad you enjoyed our spacious pool, We strive to provide our guests with a comfortable and enjoyable stay, and your positive feedback is truly rewarding. We appreciate you taking the time to share your experience, We hope to welcome you back to b Hotel Bali & Spa in the future for another memorable stay.
Warm Regards,
Management
S***i
9.4
/10
Reviewed 9 week(s) ago
The hotel is very clean and pleasant
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Accommodation's Reply
24 Feb 2025
Dear S*i, Warmest Greetings from b Hotel Bali & Spa, Thank you very much for your positive comments! We are very happy to hear that you found our hotel very clean and pleasant. We always strive to maintain cleanliness and create a comfortable atmosphere for all our guests, Your comments mean a lot to us and will be a motivation to continue improving the quality of our services. We look forward to welcoming you back to b Hotel Bali & Spa in the future for a more enjoyable experience. Warm Regards, Management
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D***y
Business
10.0
/10
Reviewed 10 week(s) ago
the hotel staff are very friendly and always smile
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Accommodation's Reply
27 Feb 2025
Dear D*y, Warmest Greetings from b Hotel Bali & Spa, Thank you very much for your positive review! We are very happy to hear that you were impressed with the friendliness and smiles of our staff at b Hotel Bali & Spa, We believe that friendliness and smiles are an important part of our service, and we are proud to have a team that always tries to provide the best for our guests. Your feedback means a lot to us and will be conveyed to all staff as motivation to continue to improve the quality of service, We look forward to welcoming you back to b hotel Bali & Spa for a more enjoyable stay in the future. Warm Regards, Management
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Nunki S.
Medical
8.8
/10
Reviewed 11 week(s) ago
Stayed here because hubby got a dentist appointment next door. For the price I couldn’t fault it. Few highlights of my stay:
- Walking distance to TransMall. Easy to entertain my toddler before bed time.
- The staff organised a cot for my bub! We’re very grateful.
- Breakfast provides 2 types of coffee: drip & machine —> amazing!
- staffs are friendly & there if you need any help.
If you have your own car-hire, there are plenty car park space & it’s super easy to get around.
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1 people find it helpful
Accommodation's Reply
17 Feb 2025
Dear Nunki S,
Warmest greetings from b Hotel Bali & Spa!
Thank you for your kind words about your recent stay at b Hotel Bali & Spa! We're delighted that we could accommodate your husband's dental appointment and that you found our hotel to be a good value for the price. We're especially pleased to hear that you appreciated the convenience of Mall for entertaining your toddler, the provision of a cot for your little one, the variety of coffee options at breakfast, and the friendliness of our staff. We're also glad to hear that you found our parking facilities convenient if you have your own transportation. We hope your stay was enjoyable and that you'll consider staying with us again in the future.
Warm Regards,
Management
i***t
7.0
/10
Reviewed 12 week(s) ago
I had to checkout after 1 night due to safety concerns. The hotel agreed to provide refund for 9 nights unstayed but than later refused to provide a refund. Very dangerous place to stay. avoid at all costs.
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Accommodation's Reply
09 Feb 2025
Dear j***t,
Warmest greetings from b Hotel Bali & Spa!
We sincerely apologize for not meeting your expectations during your stay with us. Your experience is important to us, and we deeply regret any inconvenience or discomfort caused. Please rest assured that we are addressing the issue to ensure it does not happen again. We hope to have the opportunity to restore your trust in the future.
Warm Regards,
Management
D***y
8.5
/10
Reviewed 12 week(s) ago
The room is clean and very spacious! Happy kids happy mom
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Accommodation's Reply
06 Feb 2025
Dear D*Y, Warmest Greetings from b Hotel Bali & Spa, Thank you very much for your positive review! We are very happy to hear that you and your children enjoyed the clean and spacious room during your stay with us. We always strive to maintain the cleanliness and comfort of our rooms so that our guests feel at home, We will continue to strive to provide the best service and maintain the quality of our facilities so that we can always provide an unforgettable experience for every guest, Thank you again for your visit and we look forward to welcoming you and your family back again in the future! Warm Regards, Management
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PE
Priyo E. W.
Leisure
10.0
/10
Reviewed 13 week(s) ago
The location is very close to Trans Studio Mall Bali, just walking distance. The facilities include a children's pool so that children are very happy to be able to swim every day. the rooms are also comfortable, cleaned every day. the breakfast menu is quite varied. awesome to extend 2 days here. continued success B Hotel!
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1 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Mr. Priyo EW Warmest Greetings from b Hotel Bali & Spa, Thank you very much for your wonderful review! We are very happy to hear that you enjoyed our hotel’s location close to Trans Studio Mall Bali, the children’s pool, the comfort of the room, and the variety of breakfast menu. We strive to provide an unforgettable experience for every guest, and your comments mean a lot to us, We greatly appreciate your decision to extend your stay for 2 days. This is proof that you truly enjoyed your stay at b hotel Bali. We look forward to continuing to provide the best service and an unforgettable experience for you and your family. Thank you again for your support. We will continue to strive to improve the quality of our services and facilities. See you on your next visit! Warm Regards, Management
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I Wayan A. M.
Staycation
9.7
/10
Reviewed 13 week(s) ago
Food variety needs to be looked at again and check-in time needs to be speeded up again.
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Accommodation's Reply
31 Jan 2025
Dear i wayan AM Warmest Greetings from b Hotel Bali & Spa, Thank you for your review and choosing b Hotel Bali & Spa, We apologize for the inconvenience you experienced regarding the food variety and check-in process. We greatly appreciate your feedback and will use it as an evaluation material to improve our services in the future. We look forward to welcoming you back with a more pleasant experience. Warm Regards, Management
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I Wayan A. M.
9.4
/10
Reviewed 13 week(s) ago
A little late for check in because the room wasn't ready yet. Food could be added for more variety. Everything else is good. The location is also strategic.
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Accommodation's Reply
03 Feb 2025
Dear i wayan A. M, Warmest Greetings from b Hotel Bali & Spa, Thank you for your review and choosing b Hotel Bali & spa, We apologize for the late check-in you experienced. This is a serious concern for us and we are reviewing our procedures to minimize future delays. Your feedback regarding the food variety is highly appreciated. We will discuss with our team soon to explore new and more diverse menu options. We are glad that you felt comfortable with our hotel's strategic location close to various attractions. We look forward to providing a better experience on your next visit! Warmest Regards, Management
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k***m
9.1
/10
Reviewed 13 week(s) ago
Strategic location on Jalan Imam Bonjol, lots of food, Trans Studio Mall, close to the main road Sunset Road, Kuta & Seminyak beaches, car park is quite spacious and there are staff who manage it well, get a welcome drink, the staff are friendly and greet guests, the hotel atmosphere is quite calm and comfortable, with a fairly reasonable price suitable for a vacation without draining your wallet
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Accommodation's Reply
31 Jan 2025
Dear ke*m, Warmest Greetings from b Hotel Bali & Spa. Thank you for your wonderful review! We are so glad you were impressed with our convenient location, We are also glad you appreciated the spacious parking area and the helpfulness of our staff. The welcome drink and the friendliness of our staff are our top priorities. We strive to create a calm and comfortable atmosphere for our guests, and we are glad you felt that. Thank you for your recommendation, and we look forward to welcoming you back to b Hotel Bali & Spa. Warm Regards, Management
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T***k
Business
10.0
/10
Reviewed 15 week(s) ago
Raman's staff, Karan to Transmart is only a 5 minute walk
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Accommodation's Reply
20 Jan 2025
Dear T*ke. Warmest Greetings from b Hotel Bali & Spa. Thank you for sharing your experience. We are very happy to hear that you appreciate our hotel's location which is close to Transmart, only 5 minutes walk. We do try to provide easy access to various facilities and interesting places around the hotel for the convenience of our guests, We hope to welcome you back again in the future. Warm Regards, Management
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K***a
10.0
/10
Reviewed 15 week(s) ago
Friendly service. Clean room. And flexible.
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Accommodation's Reply
16 Jan 2025
Dear ke*a, Warmest Greetings from b Hotel Bali & Spa. We are very grateful for your positive review! We are glad to hear that you appreciated the friendliness of our staff, the cleanliness of our rooms, and our flexibility in meeting our guests’ needs. We always strive to provide the best for every guest, and your feedback motivates us to continue to improve our services. See you again at db Hotel Bali & Spa. Warm Regards, Management.
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L***i
Leisure
10.0
/10
Reviewed 15 week(s) ago
Have stayed here several times, comfortable. Close to everywhere. Clean hotel. The downside is, during my stay here I have never found a helpful staff.
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Accommodation's Reply
16 Jan 2025
Dear L*i, Warm Greetings From b Hotel Bali & Spa. Thank you very much for your loyalty and for choosing b Hotel Bali & Spa many times. We are very happy that you feel comfortable, like our strategic location, and appreciate the cleanliness of the hotel. We also appreciate your feedback regarding the friendliness of the staff. We will immediately follow up on this by providing more intensive training to all of our staff to improve the quality of service and ensure that all guests feel helped and well served. We hope that on your next visit, you can feel the positive changes in our service. Warm Regards, Management
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Number of reviews per page
20
40
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