Bisanta Bidakara Tunjungan Surabaya

Hotels
Preferred Partner

8.5

/10

Very Good

3,441 reviews

What Guests Say About Their Stay

Distance To City Center (37)
Staff Friendliness (34)
Ambiance (28)
Room Space (28)
khanifah
9.7
/ 10
Clean, great, recommended. Near Tunjungan Plaza shopping mall.
RAYUM S. K.
9.7
/ 10
the hotel is very affordable and comfy at the same time
DEDI S.
10.0
/ 10
Very comfortable hotel with good price
Aris M.
8.8
/ 10
Nice staff, cozy place, close to mall (Tunjungan) and other food courts/restaurants.
Dwi Retno
8.5
/ 10
Good place in a good city...
In the Area
See Map
Jl. Tegalsari 77-85, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Hotel Bisanta Bidakara Tunjungan Bisanta Bidakara Tunjungan Surabaya is a hotel in a good neighborhood, which is located at Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jl. Tegalsari 77-85, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262
Lobby Bisanta Bidakara Tunjungan Surabaya
Lobby 2 Bisanta Bidakara Tunjungan Surabaya

Discover More About Bisanta Bidakara Tunjungan Surabaya

note: hotel was previously named Hotel Bisanta Bidakara Tunjungan

Location


Bisanta Bidakara Tunjungan Surabaya is a hotel in a good neighborhood, which is located at Tegalsari.

About Bisanta Bidakara Tunjungan Surabaya

From business event to corporate gathering, Bisanta Bidakara Tunjungan Surabaya provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bisanta Bidakara Tunjungan Surabaya.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bisanta Bidakara Tunjungan Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bisanta Bidakara Tunjungan Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bisanta Bidakara Tunjungan Surabaya is the right place to stay.

All facilities in Bisanta Bidakara Tunjungan Surabaya

Swimming Pool Bisanta Bidakara Tunjungan Surabaya
Swimming Pool
Fitness Center Bisanta Bidakara Tunjungan Surabaya
Fitness Center
Functional Hall Bisanta Bidakara Tunjungan Surabaya
Functional Hall
Lobby Bisanta Bidakara Tunjungan Surabaya
Lobby
Exterior Bisanta Bidakara Tunjungan Surabaya
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Newspaper in lobby

Business Facilities

  • Business center
  • Meeting facilities

Food and Drinks

  • Buffet breakfast

Things to Do

  • Spa

Transportation

  • Valet parking

Connectivity

  • LAN Internet

Nearby Facilities

  • ATM/Banking

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Bisanta Bidakara Tunjungan Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Bisanta Bidakara Tunjungan Surabaya
105
Number of floors in Bisanta Bidakara Tunjungan Surabaya
7
Another facilities in Bisanta Bidakara Tunjungan Surabaya
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Bisanta Bidakara Tunjungan Surabaya

What are available facilities at Bisanta Bidakara Tunjungan Surabaya?
There are top facilites at Bisanta Bidakara Tunjungan Surabaya such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bisanta Bidakara Tunjungan Surabaya?
The standard check-in time at Bisanta Bidakara Tunjungan Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Bisanta Bidakara Tunjungan Surabaya provide breakfast?
Yes, Bisanta Bidakara Tunjungan Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Bisanta Bidakara Tunjungan Surabaya

8.5
Very Good

From 3,441 reviews

Provided by travellers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.2

Location

8.6

Service and Facilites

8.5

People often mention about Bisanta Bidakara Tunjungan Surabaya
All
Ambiance (41)
Bedroom (38)
Distance to City Center (37)
Staff Friendliness (36)
Bathroom (36)
Room Space (35)
Surroundings (31)
Hotel Area (31)
Accessibility (29)
Check-in/out Time (27)
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Traveller Reviews Bisanta Bidakara Tunjungan Surabaya

Number of reviews per page
20
40

Customer reviews

Oca
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

It was a pleasure to stay at Hotel Bisanta Bidakara. Friendly staff, super good service. Strategic location. Next time staycation again here 🥰
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Accommodation's Reply
02 Apr 2025
Dear, Oca. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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S***i
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8.1

/10

Reviewed 6 week(s) ago

The AC is hot, needs to be serviced. The rest is standard.
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2 people find it helpful

Accommodation's Reply
10 Mar 2025
Hello. On behalf of Hotel Bisanta Bidakara Tunjungan, we would like to express our deepest apologies if your visit to Hotel Bisanta Bidakara Tunjungan was not pleasant. We deeply regret our negligence in providing services to you, hopefully in the future we can welcome you back and provide the best service at Hotel Bisanta Bidakara Tunjungan. Best regards, Yunanto Hasan. General Manager of Hotel Bisanta Bidakara Tunjungan Surabaya.
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M***i
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Leisure
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6.6

/10

Reviewed 8 week(s) ago

The room was a bit damp, I tried to buy food there, the price of the food was normal, but when I paid, the cost of the side dishes was more than the price of the food.
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1 people find it helpful

A***h
icon-origin-TRAVELOKA

9.4

/10

Reviewed 8 week(s) ago

The drainage channel is higher than the ceramic so that after bathing the water stagnates. It makes you anxious and is not good for ablution. Hopefully it is acceptable
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2 people find it helpful

Raditya A.
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Leisure
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10.0

/10

Reviewed 8 week(s) ago

Suitable for family vacation
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 9 week(s) ago

The water drain is higher than the ceramic so the water cannot flow optimally. There is a puddle of water that is not absorbed in the bathroom. When taking ablution, the feet are not clean because there is still a puddle of water. Room 409
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1 people find it helpful

Tri S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 9 week(s) ago

Got a free upgrade due to delay in issuing vouchers. Initially booked a superior room but was given a junior sweet. The apps service is very extraordinary. Staying at this hotel is very pleasant. Strategic location in central Surabaya, spacious parking, complete facilities. Cool
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Accommodation's Reply
03 Feb 2025
Dear, Mr./Mrs. Tri S. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Best regards, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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W***o
icon-Transit
Transit
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6.9

/10

Reviewed 10 week(s) ago

When I arrived with a lot of stuff, there was no trolley attendant so I had to carry it myself to the 6th floor. I had already ordered it through an application that connected the rooms, but it turned out that the rooms on the 5th and 6th floors were separate.
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2 people find it helpful

Accommodation's Reply
03 Feb 2025
Hello, Mr./Mrs. W*o. On behalf of Hotel Bisanta Bidakara Tunjungan, we would like to express our deepest apologies if your visit to Hotel Bisanta Bidakara Tunjungan was not pleasant. We deeply regret our negligence in providing services to you, hopefully in the future we can welcome you back and provide the best service at Hotel Bisanta Bidakara Tunjungan. Best regards, Yunanto Hasan. General Manager of Hotel Bisanta Bidakara Tunjungan Surabaya.
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Yohanes W. I. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 12 week(s) ago

The hotel location is very strategic, the staff is very friendly, when we checked in the room was upgraded from executive to junior suite, clean room with large bed, sofa and refrigerator. Large bathroom, there is a bathtub, in addition to general toiletries, there is also a hair dryer. In general, staying at Bisanta Bidakara can be said to be quite good, affordable prices and clean rooms, although the building is a bit old with a small elevator size, When we wanted to swim, it didn't happen because the pool was not clean, also the fitness equipment was not working. In our opinion, it is not suitable for a staycation. The main advantages are the very strategic location and very friendly staff, in general our assessment is actually only 7.5, but the structure and assessment parameters on Traveloka are not specific enough, for example combining activity choices with staff services, so choosing is difficult.
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2 people find it helpful

Accommodation's Reply
03 Feb 2025
Dear Mr. Yohanes WIT. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Best regards, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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Angel L.
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9.4

/10

Reviewed 12 week(s) ago

Very friendly and informative service..located in an area close to the beach
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Accommodation's Reply
03 Feb 2025
Dear, Mrs. Angel L. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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ADRIYANI D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

This hotel is really cool. Clean. The staff is friendly. We stayed here for 3 days, close to the city center. The kids were happy with the food. Thank you apps
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Accommodation's Reply
03 Feb 2025
Dear, Mrs. Adriyani D. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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Arif R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.9

/10

Reviewed 13 week(s) ago

The hotel is old, it's time for a renovation. The location is very strategic, close to the city center. The breakfast is delicious and quite varied.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.1

/10

Reviewed 13 week(s) ago

The AC is not cold, the room is very small, damp, dirty, smelly, the elevator access is very small so you have to wait a long time, the wifi doesn't reach the room, there is no view from the room, the swimming pool facilities can't be used huhu, I won't be staying here again. Thank you
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2 people find it helpful

M***a
icon-Staycation
Staycation
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8.5

/10

Reviewed 15 week(s) ago

The price is quite ok. The location
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2 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear, M*a. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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K***i
icon-origin-TRAVELOKA

9.7

/10

Reviewed 16 week(s) ago

Comfortable. Can be used as a reference for relatives and friends
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Accommodation's Reply
02 Jan 2025
Dear, ke*i. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.0

/10

Reviewed 18 week(s) ago

Wifi doesn't reach the 5th floor, the room door is very difficult to open from the outside, there is no number written in the room to contact reception
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4 people find it helpful

Adi S.
icon-origin-TRAVELOKA

8.3

/10

Reviewed 18 week(s) ago

The hot water shower doesn't work. There are lots of mosquitoes under the table.
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1 people find it helpful

Accommodation's Reply
02 Dec 2024
Hello, Adi. On behalf of Hotel Bisanta Bidakara Tunjungan, we would like to express our deepest apologies if your visit to Hotel Bisanta Bidakara Tunjungan was not pleasant. We deeply regret our negligence in providing services to you, hopefully in the future we can welcome you back and provide the best service at Hotel Bisanta Bidakara Tunjungan. Best regards, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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zivi W. E.
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8.5

/10

Reviewed 19 week(s) ago

Good, comfortable and safe. Close to the city and easy to find food outside.
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1 people find it helpful

Accommodation's Reply
28 Nov 2024
Dear, Zivi. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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Rizal R.
icon-Leisure
Leisure
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8.5

/10

Reviewed 19 week(s) ago

When I first checked in, I got room 305, then I complained back and forth to check the hot water because it wasn't hot at all, but no one came, then I complained and immediately got in a bad mood because I hadn't showered yet, luckily I was given a new room.
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Accommodation's Reply
28 Nov 2024
Hello, Mr. Rizal. On behalf of Hotel Bisanta Bidakara Tunjungan, we would like to express our deepest apologies if Mr. Rizal's visit to Hotel Bisanta Bidakara Tunjungan was not pleasing. We deeply regret our negligence in providing service to Mr. Rizal, hopefully in the future we can welcome Mr. Rizal back and provide the best service at Hotel Bisanta Bidakara Tunjungan. Best regards, Yunanto Hasan. General Manager of Hotel Bisanta Bidakara Tunjungan Surabaya.
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sirilla t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 21 week(s) ago

Experience staying in Surabaya near Tunjungan plaza near to food places. Clean standard room
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1 people find it helpful

Accommodation's Reply
28 Nov 2024
Dear Sirilla T. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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Number of reviews per page
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Exterior 4 Bisanta Bidakara Tunjungan Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.