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Bonnet Hotel Surabaya

Name: Bonnet Hotel Surabaya
Address: Jalan Manyar Kertoarjo V / 62, Gubeng, Gubeng, Surabaya, Jawa Timur, Indonesia, 60285, Jalan Manyar Kertoarjo V / 62, Gubeng, Jawa Timur, 60285, Indonesia
Rating: 8.6

Hotels

8.5

/10

Very Good

4,801 reviews

What Guests Say About Their Stay

Surroundings (64)

Staff Friendliness (55)

Bedroom (55)

Bathroom (50)

Tan H. C.

9.7

/ 10

The hotel is clean, comfortable room. Located near to Bonnet Supermarket. Many foods around hotel.

Grace n.

9.7

/ 10

best in cleanest hotel for many times from years ago come and stay in this hotel they keep it clean and comfort. like the supermarket down the hotel there's many cake and cookies and food around this hotel... always comeback here everyrime we go to surabaya

fahriyanto d.

9.7

/ 10

Good hotel. Nice room with bolsters!! Love this hotel. 👍🏽 . Perfect location with best price in its class. Warm and polite staff. Room was extremely clean.

khalfia k.

9.7

/ 10

all of the facilities very good. it's already complete before I come to ma room. and I feel happy because they also near with a lot of place to buy some food

Ayu k. p. d.

10.0

/ 10

The room spacious, breakfast delicious. But what I wanted to highlight are, the staff were really nice and understanding. This hotel provide wheelchair. And the bathroom were spacious enough for me who have limited mobility. Also the parking area to lobby and room, for me even though challenging, I can get there. I really hope someday I can come here again at better condition because I like stayed here.

In the Area

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Jalan Manyar Kertoarjo V / 62, Gubeng, Gubeng, Surabaya, Jawa Timur, Indonesia, 60285

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Bonnet Hotel Staying at Bonnet Hotel Surabaya is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Jalan Manyar Kertoarjo V / 62, Gubeng, Gubeng, Surabaya, Jawa Timur, Indonesia, 60285

Discover More About Bonnet Hotel Surabaya

note: hotel was previously named Bonnet Hotel

Location

Staying at Bonnet Hotel Surabaya is a good choice when you are visiting Gubeng.

About Bonnet Hotel Surabaya

Bonnet Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Bonnet Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Bonnet Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

Bonnet Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Bonnet Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Bonnet Hotel Surabaya provides a pleasant accommodation for your stay.

From business event to corporate gathering, Bonnet Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bonnet Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Bonnet Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bonnet Hotel Surabaya.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bonnet Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bonnet Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bonnet Hotel Surabaya is the right place to stay.

All facilities in Bonnet Hotel Surabaya

Lobby

Bedroom

In-room Bathroom

Restaurant

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Breakfast
Buffet breakfast
Cafe
Snacks
Vegetarian meal

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Wedding service

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Shops
Supermarket

General

AC
Ballroom
Banquet
Non-smoking room
Smoking area

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Things to Do

Garden
Massage
Spa
TV lounge

Transportation

Area shuttle with surcharge
Shopping center shuttle (surcharge)
Valet parking

Accessibilty

Accessible bathroom
Accessible parking
Wheelchair accessible

Business Facilities

Computer station
Meeting facilities
Projector

Shuttle Service

Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Bonnet Hotel Surabaya

Important Note

In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Bonnet Hotel Surabaya	90
Number of floors in Bonnet Hotel Surabaya	2
Another facilities in Bonnet Hotel Surabaya	A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast, Buffet breakfast

Frequently asked question in Bonnet Hotel Surabaya

What are available facilities at Bonnet Hotel Surabaya?

There are top facilites at Bonnet Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Bonnet Hotel Surabaya?

The standard check-in time at Bonnet Hotel Surabaya is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Bonnet Hotel Surabaya provide breakfast?

Yes, Bonnet Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Bonnet Hotel Surabaya

Overall Ratings & Reviews Bonnet Hotel Surabaya

Traveloka (4,801)

8.5

Very Good

From 4,801 reviews

Provided by travellers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.1

Location

8.8

Service and Facilites

8.6

People often mention about Bonnet Hotel Surabaya

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Surroundings (39)

Bedroom (36)

Staff Friendliness (34)

Bathroom (33)

Ambiance (32)

Wifi (28)

Hotel Area (28)

Family Friendly (26)

Accessibility (25)

Room Space (23)

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Traveller Reviews Bonnet Hotel Surabaya

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Customer reviews

F***A

Staycation

8.5

/10

Reviewed 2 hour(s) ago

The hotel provides bolsters, very pleasant. Like sleeping at home.

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Keliq S.

9.4

/10

Reviewed 2 day(s) ago

In the city center, close to everywhere, makes our mobility very easy.

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F***A

Transit

8.8

/10

Reviewed 3 day(s) ago

The hotel is very strategic, there is a supermarket below. There are many places to eat in the hotel area. Have stayed here several times.

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S***o

Transit

7.0

/10

Reviewed 2 week(s) ago

I ordered a King Size bed, but I was disappointed because the middle of the mattress felt hard because it was made from combining 2 twin beds, not a real King Size. Please inform us in advance. Thank you.

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Accommodation's Reply

03 Apr 2025

Dear Sir/Madam, S*o. It's Great Day, Warm Greetings from Bonnet Hotel Surabaya. Thank you for choosing Bonnet Hotel Surabaya to stay while in Surabaya. We are very sorry for the inconvenience that occurred during your stay at Bonnet Hotel Surabaya, we apologize for the incident, this will be our evaluation material to be able to improve in terms of the quality of service that we provide, once again we apologize for the incident. We greatly hope to continue to choose Bonnet Hotel Surabaya as an option when visiting the city of Surabaya. Thank you. Warm Greetings. Bonnet Hotel Surabaya

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Jenny W.

Leisure

9.7

/10

Reviewed 3 week(s) ago

friendly staff, very agile and nimble parking attendants, large parking lot and the surrounding environment is surrounded by various delicious culinary delights. I've tried other hotels and none are as complete as Bonnet Hotel 👍👍

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Accommodation's Reply

03 Apr 2025

Dear Mr./Mrs. Jenny W It 's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya.

Marcus D.

Staycation

9.4

/10

Reviewed 6 week(s) ago

room as requested... thank you

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2 people find it helpful

Accommodation's Reply

27 Feb 2025

Dear Mr./Mrs. Marcus D It 's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya.

E***o

Staycation

8.5

/10

Reviewed 6 week(s) ago

A pleasant stay, there is wifi, clean rooms, close to supermarkets and restaurants.

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Accommodation's Reply

27 Feb 2025

Dear Mr./Mrs. E***o It 's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya.

H***O

Staycation

8.8

/10

Reviewed 7 week(s) ago

It is very easy to find food and buy urgent needs.

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3 people find it helpful

Accommodation's Reply

27 Feb 2025

Dear Mr./Mrs. H***O It 's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya.

G***g

Staycation

8.4

/10

Reviewed 7 week(s) ago

More improved, the bolster that has the dacron out is still used. The room phone is not connected to the cable 😁 and the bed sheet is starting to get rough

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1 people find it helpful

H***y

9.1

/10

Reviewed 8 week(s) ago

Yes, I just had a problem when parking, I might have forced the automatic rearview mirror to be closed, in the end it broke, no one was responsible.

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1 people find it helpful

Accommodation's Reply

27 Feb 2025

Dear Mr./Mrs. Harry Setia Budi. It's Great Day. Warm Greetings from Bonnet Hotel Surabaya. Thank you for choosing Bonnet Hotel Surabaya to stay. We are very sorry for the incident that has been experienced by you and your family when staying at the Bonnet Hotel. We have conducted an investigation of the CCTV check in the parking area from the first arrival on 06/02/2025 until check out on 08/02/2025, during your stay and according to the CCTV check of your car, no one touched or forced the mirror, but we are very grateful for Mr. Harry Setia Budi's trust in us to continue to choose Bonnet Hotel as a place to stay when visiting Surabaya. We greatly hope that Mr. Harry Setia Budi and his family will continue to choose Bonnet Hotel Surabaya as a place to stay while in Surabaya. Thank you. Warm Greetings. Bonnet Hotel Surabaya.

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Devina S.

Business

10.0

/10

Reviewed 8 week(s) ago

Nice, clean and strategically located accommodation

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1 people find it helpful

Accommodation's Reply

27 Feb 2025

Dear Mr./Mrs. Devina S. It 's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya.

Desy M.

Business

8.5

/10

Reviewed 8 week(s) ago

The location is strategic, perfect for a solo business trip because there is a room for 1 person. The room is clean, comfortable. The breakfast menu is quite complete although the taste is still B. But I got the room at the end, there was no view, the AC remote and the room phone did not work, there were few TV channels. But what I like the most is that there is a very complete supermarket downstairs.

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1 people find it helpful

Accommodation's Reply

27 Feb 2025

Dear Mr./Mrs. Desy M. It 's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya.

M***u

Staycation

9.1

/10

Reviewed 9 week(s) ago

friendly and very helpful hotel staff, can check in early because it was sudden. thank you very much bonnet

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1 people find it helpful

Accommodation's Reply

27 Feb 2025

Dear Mr./Mrs. M***u It 's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya.

Y***i

Leisure

10.0

/10

Reviewed 9 week(s) ago

The hotel is around the main road and culinary

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1 people find it helpful

Accommodation's Reply

27 Feb 2025

Dear Mr./Mrs. Y***i It 's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya.

m***a

9.1

/10

Reviewed 9 week(s) ago

Always satisfied, I've done it many times, hehe

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Accommodation's Reply

27 Feb 2025

Dear Mr./Mrs. m***a It 's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya.

C***a

6.9

/10

Reviewed 9 week(s) ago

Everything is still okay, but it seems like there's no soundproofing, so it's noisy and I can't rest peacefully.

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Accommodation's Reply

01 Feb 2025

Dear Mr. / Mrs. Guest C***a It's a great day Warm Greetings from Bonnet Hotel Surabaya Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and knowing your experience while staying with us is a note for us. Thank you for the criticism and suggestions given, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You Regards Bonnet Hotel Surabaya

ANDRE S.

9.4

/10

Reviewed 9 week(s) ago

Recommended hotel for short stay

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Accommodation's Reply

01 Feb 2025

Dear Mr./Mrs. ANDRE S. It 's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya.

A***a

Business

9.1

/10

Reviewed 9 week(s) ago

Clean room is comfortable enough for a business trip alone, there are 3 floors and the hotel is not too high. For amenities provided complete and very helpful. Downstairs there is a supermarket so it is safe if you buy small items. Got a room with a view not facing the road so you don't open the curtains much. Lots of food but the location of the hotel is a bit inside the road so it is not directly visible from the front

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2 people find it helpful

Accommodation's Reply

01 Feb 2025

Dear Mr./Mrs. Guest A***a It 's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya.

A***I

Leisure

10.0

/10

Reviewed 10 week(s) ago

Family Subscription, if you're hungry, just go downstairs, there are various food menus around the hotel

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Accommodation's Reply

01 Feb 2025

Dear Mr./Mrs. Guest A***I It 's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya.

Dian A.

Transit

9.7

/10

Reviewed 10 week(s) ago

make your stay comfortable at bonnet hotel. with friendly and kind staff, ready to help if there are any problems, cleanliness and comfort are maintained. close to culinary places, close to major highways. the surrounding environment is quiet and safe. affordable rates with adequate facilities, mineral water, tea, hot water kettle. let's make a moment at bonnet hotel

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Accommodation's Reply

01 Feb 2025

Dear Mr./Mrs. Dian A. It 's Great Day. Warmest Greetings from Bonnet Hotel Surabaya. Thank you for choosing to stay at Bonnet Hotel Surabaya. We are very happy that you want to share your experience with us. Hearing and learning about your extraordinary experience while staying with us is an honor for us. We will always remember your extraordinary experience and we maintain the quality of service, we strive to continue to improve the quality of extraordinary service for you. We really hope to be able to serve you again at Bonnet Hotel Surabaya. Thank You. Regards. Bonnet Hotel Surabaya.

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