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Empress Hotel Makassar By Life
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Empress Hotel Makassar By Life
Hotels
Preferred Partner
8.0
/10
Very Good
1,940 reviews
What Guests Say About Their Stay
Distance To City Center (58)
Accessibility (50)
Staff Friendliness (49)
Surroundings (39)
melina b. t.
10.0
/ 10
I love it, the location is good, the staff is very friendly. Good job, Keep it up.
In the Area
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Jl. Botolempangan No. 19, Ujung Pandang, Makassar, Sulawesi Selatan, Indonesia, 90111
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Empress Hotel Makassar By Life
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Per room per night (incl. taxes & fees)
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What's around Empress Hotel Makassar By Life
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Jl. Botolempangan No. 19, Ujung Pandang, Makassar, Sulawesi Selatan, Indonesia, 90111
Discover More About Empress Hotel Makassar By Life
note: hotel was previously named Empress Hotel Makassar
Location
Empress Hotel Makassar By Life is a hotel in a good neighborhood, which is located at Ujung Pandang.
About Empress Hotel Makassar By Life
Not only located within easy reach of various places of interests for your adventure, but staying at Empress Hotel Makassar By Life will also give you a pleasant stay.
Empress Hotel Makassar By Life is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Empress Hotel Makassar By Life is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Empress Hotel Makassar By Life provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at Empress Hotel Makassar By Life is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Empress Hotel Makassar By Life is suitable for you who value privacy during your stay.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Empress Hotel Makassar By Life exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Empress Hotel Makassar By Life is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Empress Hotel Makassar By Life is the right place to stay.
All facilities in Empress Hotel Makassar By Life
Bar, Cafe and Lounge
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Heater
- Non-smoking room
- Smoking area
- Smoke-free
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Laundry
- Shops
- Supermarket
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- Bar
- Breakfast
- Hot breakfast
In-room Facilities
- Cable TV
- Desk
- Refrigerator
- Shower
- TV
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Luggage storage
- Multilingual staff
Transportation
- Garage
- Secure parking
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Conference room
- Meeting facilities
Accommodation Policy & General Information in Empress Hotel Makassar By Life
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Empress Hotel Makassar By Life | 80 |
Number of floors in Empress Hotel Makassar By Life | 8 |
Another facilities in Empress Hotel Makassar By Life | Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box |
Frequently asked question in Empress Hotel Makassar By Life
What are available facilities at Empress Hotel Makassar By Life?
There are top facilites at Empress Hotel Makassar By Life such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Empress Hotel Makassar By Life?
The standard check-in time at Empress Hotel Makassar By Life is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Empress Hotel Makassar By Life provide breakfast?
Yes, Empress Hotel Makassar By Life provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Empress Hotel Makassar By Life
Traveloka (1,940)
8.0
Very Good
From 1,940 reviews
Provided by travelers on
Cleanliness
7.8
Room Comfort
7.8
Meal
7.9
Location
8.3
Service and Facilites
7.9
People often mention about Empress Hotel Makassar By Life
All
Bedroom (74)
Ambiance (61)
Staff Friendliness (54)
Bathroom (53)
Distance to City Center (51)
Accessibility (45)
Check-in/out Time (41)
Surroundings (39)
Room Space (33)
Hotel Area (29)
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Traveler Reviews Empress Hotel Makassar By Life
Number of reviews per page
20
40
Customer reviews
GE
Gusman E.
Transit
9.4
/10
Reviewed 7 day(s) ago
The room is spacious and the AC is cold, the price is friendly, the management is great.
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S***n
5.4
/10
Reviewed 3 week(s) ago
The AC doesn't work, the bed sheets are dirty with lots of stains.
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2 people find it helpful
T***r
8.5
/10
Reviewed 3 week(s) ago
Okay, at that price, I recommend it for those on a tight budget.
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H***h
6.2
/10
Reviewed 4 week(s) ago
Check in took a long time, the room smelled musty.
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1 people find it helpful
hj
hasir j.
8.8
/10
Reviewed 4 week(s) ago
Good service and clean hotel
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D***I
Transit
6.3
/10
Reviewed 4 week(s) ago
Unfortunately I had slow chech-in process due to computer system loading for about 30 minutes. And unfortunately I got the room where there're lo of spot on bed cover and slippery floor. Complain handling was not good and took time although at the and assistant me to use another better room. Hopefully the hotel management would improve the service quality next. Because actually hotel facility is good enough and the price is very affordable.
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Y***i
5.0
/10
Reviewed 4 week(s) ago
AC IS NOT COLD, BED AND SHEETS ARE NOT DIRTY, CEILING IS DAMP, ROOM LIGHTS ARE NOT WORKING. SO REGRETTING!!! I WANT TO GET A REFUND BUT I CAN'T!!!
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1 people find it helpful
Y***i
Staycation
5.4
/10
Reviewed 4 week(s) ago
Dirty room, musty & damp smell. Bedhead full of dust. Smelly & dirty sheets. Requesting a room change takes a long time to process. Terrible!!!
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1 people find it helpful
S***i
Staycation
5.9
/10
Reviewed 4 week(s) ago
Please fix the ceiling of the room on the 7th floor. When it rained, I stayed there and rainwater leaked into the room.
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M***r
8.5
/10
Reviewed 4 week(s) ago
It's good if guests book more than 1 night, every morning the room is cleaned again, thank you. The service from Fo Rafi and Edil is very friendly.
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1 people find it helpful
C***a
Transit
6.6
/10
Reviewed 4 week(s) ago
Entering the room, the floor is still wet, stuffy, the bathroom sink faucet. Leaking
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R***a
6.2
/10
Reviewed 5 week(s) ago
Room 257 has AC but it feels like there is none, the temperature is 16 degrees but it is not cold at all, it actually makes people feel hot when sleeping
The receptionist and security guard are not on standby, you have to wait for almost 1 hour, even then you have to call the chef first
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b***t
Staycation
8.7
/10
Reviewed 6 week(s) ago
Again and again the lack of sheets that smell musty, and the smell is not good. Other than that everything is very satisfying, got a free room upgrade because the one I booked was full.
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1 people find it helpful
MY
Muh Y.
Business
8.4
/10
Reviewed 6 week(s) ago
Hopefully the cleanliness of the room can be improved again, thank you.
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sc
stephen c.
Leisure
5.0
/10
Reviewed 6 week(s) ago
The worst hotel with the worst staff attitude. Mohammed A thought it was funny to joke with his colleagues thinking we couldn’t understand him. His attitude was appalling. We were upgraded to the superior room as the first was dirty however it was no better.
2 people find it helpful
SN
Siti N. M.
5.4
/10
Reviewed 7 week(s) ago
My first experience staying at the Empress Hotel, first when I wanted to check in I was preceded by someone else even though I was the first, the receptionist was very irresponsible, second, after I entered the room, the sheets and pillowcases smelled, I suspected the sheets had not been changed, third, the room's air conditioner, my goodness, was not cold and seemed broken, it was cheap but I've been able to get a hotel at that price but thank God it was clean and comfortable, then I wanted to ask for a room upgrade but they said it was full even though there were still empty rooms on the application
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1 people find it helpful
MJ
Miftahul J.
6.4
/10
Reviewed 7 week(s) ago
I have been a regular customer since 2020 until now because the price is affordable and the room atmosphere is quite good for the price standard, but the last time I stayed here in January 2025 was really beyond expectations because the AC on the 3rd floor was not cold, at 12 midnight I asked the receptionist to move rooms because it was hot and I couldn't sleep, but after moving the AC was still not cold, finally I complained again to the receptionist and thank God we were moved to a room on the 7th floor and could sleep well, my suggestion to the hotel is to carry out AC maintenance regularly for a comfortable rest
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P***h
Business
9.7
/10
Reviewed 7 week(s) ago
So far it's ok, but please pay more attention to the bathroom equipment.
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b***t
8.5
/10
Reviewed 8 week(s) ago
Stayed here twice, the drawbacks are still the same. The mattress smells musty & is a bit dirty.
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1 people find it helpful
b***t
Staycation
8.5
/10
Reviewed 8 week(s) ago
The food is delicious, the room is spacious and the AC is cold. The only downside is that the mattress smells MUST.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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