Empress Hotel Makassar By Life

Hotels
Preferred Partner

8.0

/10

Very Good

1,940 reviews

What Guests Say About Their Stay

Distance To City Center (58)
Accessibility (50)
Staff Friendliness (49)
Surroundings (39)
melina b. t.
10.0
/ 10
I love it, the location is good, the staff is very friendly. Good job, Keep it up.
In the Area
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Jl. Botolempangan No. 19, Ujung Pandang, Makassar, Sulawesi Selatan, Indonesia, 90111

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Empress Hotel Makassar Empress Hotel Makassar By Life is a hotel in a good neighborhood, which is located at Ujung Pandang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Empress Hotel Makassar By Life

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Jl. Botolempangan No. 19, Ujung Pandang, Makassar, Sulawesi Selatan, Indonesia, 90111
Lobby Empress Hotel Makassar By Life
Lobby 2 Empress Hotel Makassar By Life

Discover More About Empress Hotel Makassar By Life

note: hotel was previously named Empress Hotel Makassar

Location


Empress Hotel Makassar By Life is a hotel in a good neighborhood, which is located at Ujung Pandang.

About Empress Hotel Makassar By Life

Not only located within easy reach of various places of interests for your adventure, but staying at Empress Hotel Makassar By Life will also give you a pleasant stay.

Empress Hotel Makassar By Life is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Empress Hotel Makassar By Life is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Empress Hotel Makassar By Life provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Empress Hotel Makassar By Life is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Empress Hotel Makassar By Life is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Empress Hotel Makassar By Life exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Empress Hotel Makassar By Life is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Empress Hotel Makassar By Life is the right place to stay.

All facilities in Empress Hotel Makassar By Life

Bar, Cafe and Lounge Empress Hotel Makassar By Life
Bar, Cafe and Lounge
Entertainment Facility Empress Hotel Makassar By Life
Entertainment Facility
Fitness Center Empress Hotel Makassar By Life
Fitness Center
Functional Hall Empress Hotel Makassar By Life
Functional Hall
Common Space Empress Hotel Makassar By Life
Common Space

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • Bar
  • Breakfast
  • Hot breakfast

In-room Facilities

  • Cable TV
  • Desk
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff

Transportation

  • Garage
  • Secure parking

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Conference room
  • Meeting facilities

Accommodation Policy & General Information in Empress Hotel Makassar By Life

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Empress Hotel Makassar By Life
80
Number of floors in Empress Hotel Makassar By Life
8
Another facilities in Empress Hotel Makassar By Life
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in Empress Hotel Makassar By Life

What are available facilities at Empress Hotel Makassar By Life?
There are top facilites at Empress Hotel Makassar By Life such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Empress Hotel Makassar By Life?
The standard check-in time at Empress Hotel Makassar By Life is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Empress Hotel Makassar By Life provide breakfast?
Yes, Empress Hotel Makassar By Life provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Empress Hotel Makassar By Life

8.0
Very Good

From 1,940 reviews

Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

7.9

Location

8.3

Service and Facilites

7.9

People often mention about Empress Hotel Makassar By Life
All
Bedroom (74)
Ambiance (61)
Staff Friendliness (54)
Bathroom (53)
Distance to City Center (51)
Accessibility (45)
Check-in/out Time (41)
Surroundings (39)
Room Space (33)
Hotel Area (29)
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Traveler Reviews Empress Hotel Makassar By Life

Number of reviews per page
20
40

Customer reviews

Gusman E.
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Transit
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9.4

/10

Reviewed 7 day(s) ago

The room is spacious and the AC is cold, the price is friendly, the management is great.
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S***n
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5.4

/10

Reviewed 3 week(s) ago

The AC doesn't work, the bed sheets are dirty with lots of stains.
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2 people find it helpful

T***r
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Okay, at that price, I recommend it for those on a tight budget.
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H***h
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6.2

/10

Reviewed 4 week(s) ago

Check in took a long time, the room smelled musty.
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1 people find it helpful

hasir j.
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8.8

/10

Reviewed 4 week(s) ago

Good service and clean hotel
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D***I
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Transit
icon-origin-TRAVELOKA

6.3

/10

Reviewed 4 week(s) ago

Unfortunately I had slow chech-in process due to computer system loading for about 30 minutes. And unfortunately I got the room where there're lo of spot on bed cover and slippery floor. Complain handling was not good and took time although at the and assistant me to use another better room. Hopefully the hotel management would improve the service quality next. Because actually hotel facility is good enough and the price is very affordable.
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Y***i
icon-origin-TRAVELOKA

5.0

/10

Reviewed 4 week(s) ago

AC IS NOT COLD, BED AND SHEETS ARE NOT DIRTY, CEILING IS DAMP, ROOM LIGHTS ARE NOT WORKING. SO REGRETTING!!! I WANT TO GET A REFUND BUT I CAN'T!!!
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1 people find it helpful

Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

5.4

/10

Reviewed 4 week(s) ago

Dirty room, musty & damp smell. Bedhead full of dust. Smelly & dirty sheets. Requesting a room change takes a long time to process. Terrible!!!
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1 people find it helpful

S***i
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Staycation
icon-origin-TRAVELOKA

5.9

/10

Reviewed 4 week(s) ago

Please fix the ceiling of the room on the 7th floor. When it rained, I stayed there and rainwater leaked into the room.
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M***r
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8.5

/10

Reviewed 4 week(s) ago

It's good if guests book more than 1 night, every morning the room is cleaned again, thank you. The service from Fo Rafi and Edil is very friendly.
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1 people find it helpful

C***a
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Transit
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6.6

/10

Reviewed 4 week(s) ago

Entering the room, the floor is still wet, stuffy, the bathroom sink faucet. Leaking
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R***a
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6.2

/10

Reviewed 5 week(s) ago

Room 257 has AC but it feels like there is none, the temperature is 16 degrees but it is not cold at all, it actually makes people feel hot when sleeping The receptionist and security guard are not on standby, you have to wait for almost 1 hour, even then you have to call the chef first
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b***t
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Staycation
icon-origin-TRAVELOKA

8.7

/10

Reviewed 6 week(s) ago

Again and again the lack of sheets that smell musty, and the smell is not good. Other than that everything is very satisfying, got a free room upgrade because the one I booked was full.
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1 people find it helpful

Muh Y.
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Business
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8.4

/10

Reviewed 6 week(s) ago

Hopefully the cleanliness of the room can be improved again, thank you.
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stephen c.
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Leisure
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5.0

/10

Reviewed 6 week(s) ago

The worst hotel with the worst staff attitude. Mohammed A thought it was funny to joke with his colleagues thinking we couldn’t understand him. His attitude was appalling. We were upgraded to the superior room as the first was dirty however it was no better.

2 people find it helpful

Siti N. M.
icon-origin-TRAVELOKA

5.4

/10

Reviewed 7 week(s) ago

My first experience staying at the Empress Hotel, first when I wanted to check in I was preceded by someone else even though I was the first, the receptionist was very irresponsible, second, after I entered the room, the sheets and pillowcases smelled, I suspected the sheets had not been changed, third, the room's air conditioner, my goodness, was not cold and seemed broken, it was cheap but I've been able to get a hotel at that price but thank God it was clean and comfortable, then I wanted to ask for a room upgrade but they said it was full even though there were still empty rooms on the application
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1 people find it helpful

Miftahul J.
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6.4

/10

Reviewed 7 week(s) ago

I have been a regular customer since 2020 until now because the price is affordable and the room atmosphere is quite good for the price standard, but the last time I stayed here in January 2025 was really beyond expectations because the AC on the 3rd floor was not cold, at 12 midnight I asked the receptionist to move rooms because it was hot and I couldn't sleep, but after moving the AC was still not cold, finally I complained again to the receptionist and thank God we were moved to a room on the 7th floor and could sleep well, my suggestion to the hotel is to carry out AC maintenance regularly for a comfortable rest
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P***h
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Business
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9.7

/10

Reviewed 7 week(s) ago

So far it's ok, but please pay more attention to the bathroom equipment.
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b***t
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

Stayed here twice, the drawbacks are still the same. The mattress smells musty & is a bit dirty.
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1 people find it helpful

b***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

The food is delicious, the room is spacious and the AC is cold. The only downside is that the mattress smells MUST.
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Disclaimer

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