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Galaxy Hotel
Hotels
7.6
/10
Pleasant
360 reviews
What Guests Say About Their Stay
Accessibility (7)
Staff Friendliness (6)
Distance To City Center (5)
Ambiance (5)
sahri
8.5
/ 10
Good services. Comfortable, can be a recommended hotel.
In the Area
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Jl. Yos Sudarso 9, Tarakan Barat, Tarakan, Kalimantan Utara, Indonesia, 77111
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Galaxy Hotel
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What's around Galaxy Hotel
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Jl. Yos Sudarso 9, Tarakan Barat, Tarakan, Kalimantan Utara, Indonesia, 77111
Discover More About Galaxy Hotel
Location
Staying at Galaxy Hotel is a good choice when you are visiting West Tarakan.
About Galaxy Hotel
For you, travelers who wish to travel comfortably on a budget, Galaxy Hotel is the perfect place to stay that provides decent facilities as well as great services.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Galaxy Hotel provides a pleasant accommodation for your stay.
From business event to corporate gathering, Galaxy Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Galaxy Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Galaxy Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Galaxy Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Staying at Galaxy Hotel will surely satisfy you with its great hospitality and affordable price.
All facilities in Galaxy Hotel
Functional Hall
Lobby
Exterior
Bedroom
Restaurant
Hotel Services
- Bellhop
- Doorman
- Express check-in
- Express check-out
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Newspaper
- Porter
- Wedding service
- 24-hour Receptionist
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
General
- AC
- Banquet
- Heater
- Non-smoking room
- Smoking area
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Buffet breakfast
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Business Facilities
- Meeting facilities
- Photocopier
- Projector
Connectivity
- Internet point
- LAN Internet
Transportation
- Car rental
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Galaxy Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Galaxy Hotel | 63 |
Number of floors in Galaxy Hotel | 6 |
Another facilities in Galaxy Hotel | Bellhop, Doorman, Express check-in, Express check-out, 24-hour security |
Frequently asked question in Galaxy Hotel
What are available facilities at Galaxy Hotel?
There are top facilites at Galaxy Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Galaxy Hotel?
The standard check-in time at Galaxy Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Galaxy Hotel provide breakfast?
Yes, Galaxy Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Galaxy Hotel
Traveloka (360)
7.6
Pleasant
From 360 reviews
Provided by travellers on
Cleanliness
7.2
Room Comfort
7.3
Meal
7.3
Location
8.0
Service and Facilites
7.5
People often mention about Galaxy Hotel
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Distance to City Center (6)
Surroundings (6)
Accessibility (6)
Ambiance (6)
Bedroom (6)
Taste (5)
Room Space (4)
Bathroom (4)
Variety (4)
Wifi (3)
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Traveller Reviews Galaxy Hotel
Number of reviews per page
20
40
Customer reviews
NURUL H.
Business
9.1
/10
Reviewed 8 week(s) ago
The hotel is strategically located. There are several famous restaurants such as McD, Pizza Hut and close to several bank branches and close to the XXI cinema. There are also snack locations around the hotel.
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1 people find it helpful
A***l
Staycation
6.5
/10
Reviewed 14 week(s) ago
The room did not match the one booked, and there was no information about replacing it with another room.
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NURUL H.
Business
10.0
/10
Reviewed 16 week(s) ago
Clean room, strategic location. Not far from McD, Pizza Hut, XXI and ATM. Breakfast is quite delicious. Friendly employee service. Many snacks around too.
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d***a
Staycation
8.4
/10
Reviewed 18 week(s) ago
There was no tissue in the toilet, the wifi pass was not given during check in. There was no kettle in the room, the flat receptionist did not smile when serving & was not on standby when I arrived. The food was less varied & a bit sour. The room was minimalist but comfortable.
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1 people find it helpful
J***a
6.7
/10
Reviewed 19 week(s) ago
The location is very strategic, but the facilities are inadequate, the cleanliness is lacking, the blankets are worn out, the floor looks like it has never been swept, the AC remote is broken. There are no tissues in the room, not even a glass. Please fix it again 🙏
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3 people find it helpful
U***a
Staycation
8.3
/10
Reviewed 20 week(s) ago
The location is strategic near the city center. Good service. But please improve the cleanliness. When checking in, the bathroom trash bin had not been cleaned, there was still trash from previous guests. But overall everything is good.
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1 people find it helpful
abdul
Business
10.0
/10
Reviewed 22 week(s) ago
The service is good, the breakfast is delicious and the hotel is close to the city center so it's easy to get around.
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1 people find it helpful
L***a
Leisure
8.8
/10
Reviewed 37 week(s) ago
The hotel staff is friendly, the hotel environment is clean, the strategic location is in the middle of the city, you can go anywhere easily.
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1 people find it helpful
Dewi A. K.
10.0
/10
Reviewed 38 week(s) ago
Friendly and kind employees. Thanks.
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1 people find it helpful
S***I
Business
8.7
/10
Reviewed 43 week(s) ago
Staying here is fun. The staff is friendly, the AC is cold, there is hot water in the toilet, the food is delicious, if we need hot water we can borrow an electric kettle from the receptionist. It's just that for Muslims, it's better to clean the room floor first if you want to pray. Oh yeah, and if possible, replace the towels and pillows with new ones, because the towels are a bit smelly and the pillows are hard, not soft anymore. That's all 👍😊.
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1 people find it helpful
Dessyani H. A.
Business
5.4
/10
Reviewed 48 week(s) ago
I checked in at 11 pm. The first room I was given had a dirty, stained and hairy mattress. The toilet smelled dirty. I complained and was given a different room but in worse condition. There were cockroaches on the mattress. I was uncomfortable. I asked for a full refund but the response was very slow from the time I reported it. And it was approved when it was already check-in time. What will happen to me all night?
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3 people find it helpful
T***A
Leisure
6.5
/10
Reviewed 49 week(s) ago
I got a room in 203, the AC was hot and not cold at all, I tried sleeping on the floor of the room but couldn't stand it, because I was sweating so much. Finally at 1 am I contacted the receptionist and was moved to 207, it turned out that in 207 the AC was really noisy and suddenly made a loud noise then turned off 😫. Finally we contacted the receptionist and were moved to the 3rd floor, luckily the AC was safe, I could only sleep at 2 am. This is the first time I've slept in a hotel 3 times changing rooms 😫, in terms of cleanliness it is very lacking, business hotels like this should improve their guest comfort facilities 🙏. My suggestion is please SERVICE/REPLACE all problematic ACs. The bathroom walls are also full of scale. The hotel staff's greetings are also very lacking towards guests 😫.
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4 people find it helpful
A***n
7.2
/10
Reviewed 50 week(s) ago
Lokasi strategis, pelayanan bagus dan ramah. Namun kebersihan kamar kurang, ac juga kurang dingin.
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AN
Asni N. S. N.
5.4
/10
Reviewed 51 week(s) ago
Lebih diperbaiki lagi manajemennya. Bayar bukan berrti dibiarkan begitu saja pengunjungnya. Tidak disediakan sendal hotel serta Alat mandi. Dengan alasan baru di pesan. Harusnya semua sudah siap. Gorden kamar juga tidak ada. Lain kali tolong sangat diperbaiki.
3 people find it helpful
DH
David H. S.
8.4
/10
Reviewed 52 week(s) ago
Kebersihan kamar masih perlu diperhatikan, kamar mandi masih ada bau tidak sedap dan kecoa.
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Dewi I. Y.
5.4
/10
Reviewed 59 week(s) ago
Review jujur ya. Hotel ini sangat menarik kalau di lihat dari luar. Tetapi pas masuk ke dalam menuju kamar, luar biasa baru kelihatan bangunan lamanya. Begitu di lorong bau pengap banget lantainya kotor berdebu. Apalagi pas masuk kamar bener” langsung bauu pengapnya bau debunya keciuman banget sampai nempel rasanya di baju. Seprai/bed covernya juga kotor ada noda” bekas tinta pulpen sama bercak” kuning, bantalnya juga kempes” dan AC nya juga gak dingin padahal saya pesan kamar deluxe yang harganya 580an tergolong mahal tapi kamar yang didapat gak sesuai banget. Sampai akhirnya saya langsung pindah kembali nyari hotel yang lebih layak. Saran aja bagian depan hotel sudah bagus ada baiknya di dalam hotel juga lebih diperhatikan kebersihannya demi kenyamanan pengunjung.
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2 people find it helpful
Liu Shui Rong
9.7
/10
Reviewed 64 week(s) ago
Nice place, clean, good service and in the middle of the city.
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S
Sulaiman
8.8
/10
Reviewed 66 week(s) ago
The location is strategic, close to everywhere, but the rooms are not spacious enough and the employees are not friendly.
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1 people find it helpful
PK
Perkasa K.
5.1
/10
Reviewed 68 week(s) ago
The hotel is not clean, there are no glasses or water heaters, the service is not good, the AC is not cold.
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S
Sultan
6.0
/10
Reviewed 77 week(s) ago
The room was dirty and cramped, the bathroom smelled fishy, the reception was woken up first when checking out at dawn to go to the airport.
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3 people find it helpful
Number of reviews per page
20
40
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