Grand Inna Tunjungan

Hotels
Preferred Partner

8.5

/10

Very Good

2,977 reviews

What Guests Say About Their Stay

Distance To City Center (52)
Staff Friendliness (52)
Room Space (46)
Hotel Area (46)
Ananda S. E.
9.4
/ 10
Great Hotel. Great Ambience. Great Staff. Great Hospitality. Keep up the Good Work Inna Simpang 💪
Guest
9.7
/ 10
I had a pleasant experience staying at Grand Inna Surabaya. The staffs are helpful and friendly, the price is fair, the foods are wonderful. Wanna stay in this hotel once again.
priscilla a.
9.7
/ 10
the staff were all very helpful. I was check in with my two kids and everything was so nice from the very first time we walk in the hotel.
adi k.
9.7
/ 10
very good hotel, location is perfect
Arthuro r. P.
10.0
/ 10
Good hotel, strategic location, etc.
In the Area
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Jalan Gubernur Suryo No 1-3 , Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Grand Inna Tunjungan is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Inna Tunjungan

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Jalan Gubernur Suryo No 1-3 , Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Lobby Grand Inna Tunjungan
Lobby 2 Grand Inna Tunjungan

Discover More About Grand Inna Tunjungan

Location


Staying at Grand Inna Tunjungan is a good choice when you are visiting Genteng.

About Grand Inna Tunjungan

Whether you are planning an event or other special occasions, Grand Inna Tunjungan is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Inna Tunjungan.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Grand Inna Tunjungan provides complete services and facilities that you and your colleagues need.

Experience a unique stay at the historical building of Grand Inna Tunjungan, which you rarely find in other places.

If you plan to have a long-term stay, staying at Grand Inna Tunjungan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Inna Tunjungan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Inna Tunjungan is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Inna Tunjungan.

All facilities in Grand Inna Tunjungan

Bar, Cafe and Lounge Grand Inna Tunjungan
Bar, Cafe and Lounge
Swimming Pool Grand Inna Tunjungan
Swimming Pool
Entertainment Facility Grand Inna Tunjungan
Entertainment Facility
Fitness Center Grand Inna Tunjungan
Fitness Center
Functional Hall Grand Inna Tunjungan
Functional Hall

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Things to Do

  • Garden
  • Massage
  • Spa

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities

Transportation

  • Car rental
  • Parking with surcharge

General

  • Ballroom
  • Non-smoking room

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Food and Drinks

  • Bar

Accommodation Policy & General Information in Grand Inna Tunjungan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Grand Inna Tunjungan
120
Number of floors in Grand Inna Tunjungan
7
Another facilities in Grand Inna Tunjungan
Bellhop, Concierge, Doorman, Express check-in, Express check-out

Frequently asked question in Grand Inna Tunjungan

What are available facilities at Grand Inna Tunjungan?
There are top facilites at Grand Inna Tunjungan such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Inna Tunjungan?
The standard check-in time at Grand Inna Tunjungan is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Grand Inna Tunjungan

8.5
Very Good

From 2,977 reviews

Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about Grand Inna Tunjungan
All
Staff Friendliness (48)
Distance to City Center (43)
Room Space (42)
Accessibility (38)
Bedroom (36)
Hotel Area (35)
Family Friendly (34)
Check-in/out Time (30)
Wifi (29)
Surroundings (27)
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Traveller Reviews Grand Inna Tunjungan

Number of reviews per page
20
40

Customer reviews

Eka S.
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Staycation
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9.1

/10

Reviewed 12 hour(s) ago

The staff is friendly, the room is spacious, the room is clean, the food is delicious. Just a suggestion for the price of add-on breakfast for children, don't charge it in full. Even a 5-star hotel has different prices for children and adults.
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N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 day(s) ago

The hotel room is clean and comfortable. The staff is also friendly. It's just not soundproof enough so the noise of vehicles is quite disturbing when sleeping at night.
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1 people find it helpful

Muhammad A.
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8.2

/10

Reviewed 1 week(s) ago

Very disappointing, sahur meal service is delivered to the room for those who are fasting, while those who are not fasting can have breakfast at the restaurant. The food delivered is also not to taste. The taste of the food is too salty.
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d***a
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9.7

/10

Reviewed 3 week(s) ago

👍👍 very impressive, close to the mall too
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1 people find it helpful

H***a
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Very good and nearest mall simple and comfort

1 people find it helpful

H***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Very good next time stay again

1 people find it helpful

Eka A. M. B.
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Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 6 week(s) ago

Just a little trouble but no problem. Initially we ordered a double bed but it became a single bed. The others are all okay. In the future, I can stay at this hotel again if I go to Surabaya. The service is really good.
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2 people find it helpful

Elis S.
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8.4

/10

Reviewed 6 week(s) ago

First I booked Grand Inna because it is a 4 star and strategic location. When I got to the room the bathroom light was off. I was too lazy to complain because I was only there for a day. The bathroom equipment, the shower, was old and the water didn't come out smoothly so it was uncomfortable. As for the room and cleanliness, it was good. For breakfast: the taste was very B. Needs to be improved. The coffee was very weak, there was no coffee flavor. The food variety was very lacking. The staff were all very friendly, keep it up.
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i***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

Recommended Holiday Next time. Near Tunjungan Plaza
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1 people find it helpful

Faris m.
icon-origin-TRAVELOKA

8.7

/10

Reviewed 7 week(s) ago

Strategic location, friendly staff, but noisy traffic noise
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M***h
icon-Staycation
Staycation
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10.0

/10

Reviewed 7 week(s) ago

It's close by, guys. You can have coffee and walk without having to ride.
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1 people find it helpful

Uci F.
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Transit
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10.0

/10

Reviewed 7 week(s) ago

The hotel is clean, fragrant, comfortable. The staff is friendly. Strategically located near the city center.
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1 people find it helpful

s***i
icon-Transit
Transit
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9.4

/10

Reviewed 9 week(s) ago

The staff was very friendly and accomodating

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P***o
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 10 week(s) ago

Staff is very friendly, room is big

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i***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.8

/10

Reviewed 11 week(s) ago

Everything was ok except the room wasn't soundproof so I was shocked all night because the sound of motorbike exhausts disturbed my sleep.
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e***g
icon-origin-TRAVELOKA

8.5

/10

Reviewed 11 week(s) ago

It's very pleasant because the distance to Tunjungan Mall is close, you can walk and it's also not too far from the airport.
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2 people find it helpful

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Johannes H. W.
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Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Hopefully, you will maintain and improve the service and continue to pay attention to the cleanliness of the room (bed sheets, towels) Note; Please replace the dull towels with new ones. and do not use them for guests anymore.
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C***a
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Leisure
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10.0

/10

Reviewed 11 week(s) ago

The location is strategic, so it's easy and close to everywhere. The room is clean, the staff service is very good.. the breakfast menu is also varied.. 👍🏻👍🏻 Have stayed here several times and never disappointed 🥰
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1 people find it helpful

Y***i
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Staycation
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8.5

/10

Reviewed 12 week(s) ago

Not bad, it's according to the price and affordable.
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i***m
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Business
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9.7

/10

Reviewed 12 week(s) ago

The atmosphere is very comfortable, clean and the location is strategic
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Number of reviews per page
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Lobby 4 Grand Inna Tunjungan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.