Grand Zuri BSD City

Hotels
Preferred Partner
8.8
Impressive
From 5,460 verified guests reviews

What Guests Say About Their Stay

Strategic Location (116)
Good Ac (2)
Kids Friendly (14)
Friendly Staffs (61)
Septa S.
9.7
/ 10
We have a great experience at this hotel because hotel staff giving a birthday surprise for my 7yo son, it such a lovely moment. The room is so cozy and clean, nice pool with nice view to the city, all staff is soo humble full of smile and helping to all guests. We also entertained by clown when having breakfast so the kids is very excited and we can rides a bicycle to enjoy the day. Keep up the good work and hospitality, Grand Zuri. We will definitely come again soon!
Ratu D. P. H.
9.7
/ 10
Overall it's very nice welcoming guests , very polite staff, beautiful room, clean sanitize area, and delicious foods. also,,, Very nice gift wedding anniversary on the glass and red velvet cakes with beautiful words, so happy to staycation in Grand Zuri bsd city. Superrr de best 🥰
Intan R.
9.4
/ 10
I really enjoyed my two nights here. I also enjoyed my breakfast, delicious and variety foods. The room is very nice, clean and tidy with the big television... 😁
In the Area
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Jalan Pahlawan Seribu Kavling Ocean Walk, Blok CBD Lot 6, BSD City., Serpong, Tangerang Selatan, Banten, Indonesia, 15322

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

Highlights at This Property

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Industrial Design
Grand Zuri BSD City is located in area / city BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Zuri BSD City

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Jalan Pahlawan Seribu Kavling Ocean Walk, Blok CBD Lot 6, BSD City., Serpong, Tangerang Selatan, Banten, Indonesia, 15322
Lobby Grand Zuri BSD City
Lobby 2 Grand Zuri BSD City

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Location


Grand Zuri BSD City is located in area / city BSD.

About Grand Zuri BSD City

From business event to corporate gathering, Grand Zuri BSD City provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Zuri BSD City exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Zuri BSD City is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Zuri BSD City.

All facilities in Grand Zuri BSD City

Bar, Cafe and Lounge Grand Zuri BSD City
Bar, Cafe and Lounge
Fitness Center Grand Zuri BSD City
Fitness Center
Functional Hall Grand Zuri BSD City
Functional Hall
Common Space Grand Zuri BSD City
Common Space
Lobby Grand Zuri BSD City
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Early bird breakfast
  • Poolside bar
  • Bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • TV lounge

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Transportation

  • Area shuttle
  • Bicycle rental
  • Car rental
  • Shopping center shuttle

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Grand Zuri BSD City

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Zuri BSD City
132
Number of floors in Grand Zuri BSD City
9
Another facilities in Grand Zuri BSD City
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Grand Zuri BSD City

What are available facilities at Grand Zuri BSD City?
There are top facilites at Grand Zuri BSD City such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Zuri BSD City?
The standard check-in time at Grand Zuri BSD City is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Zuri BSD City provide breakfast?
Yes, Grand Zuri BSD City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Zuri BSD City

Overall Rating & Reviews

From 5,460 verified guests reviews
8.8
Impressive
Fantastic
2,258
Very Good
2,651
Satisfying
135
Average
416
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (116)
good ac (2)
kids friendly (14)
friendly staffs (61)
clean room (98)
excellent service (4)
tasty breakfast (46)
complete facilities (24)
varied breakfast (3)
tasty food (103)
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L***a
This is a guest profile.
Leisure
10
/ 10
15 Feb 2025
Very good, clean and comfortable

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Accommodation's Reply
15 Feb 2025
Dear Valued Guest, Thank you so much for taking the time to share your positive experience at Grand Zuri bsd city. We are absolutely delighted to hear that you found your stay "very good, clean, and comfortable." This is exactly the kind of feedback we strive for, and it truly motivates our entire team. We work hard to ensure our guests have a pleasant and memorable stay, and your comments validate our efforts. We're especially pleased you highlighted the cleanliness and comfort of our facilities, as these are areas we prioritize. We hope to have the pleasure of welcoming you back to Grand Zuri bsd city again soon. Please don't hesitate to contact us directly if you have any special requests or if there's anything we can do to make your next stay even more enjoyable. Sincerely, Anton Hartanto. General Manager. Grand Zuri bsd city
EC
Elisabeth C. V.
7.3
/ 10
13 Feb 2025
Third time staying here and did not as cozy as before. Few ants spotted at night and getting more ants in the morning, even crowding my kid's medicine & inside the luggage. Too tired to ask for exchange room. Hope they can improve this since the room itself & services are nice already. This hotel still my family's to go as a short escape in BSD:)
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Accommodation's Reply
16 Feb 2025
Dear Mrs. Elisabeth, Thank you for your recent stay at Grand Zuri bsd city. We appreciate your loyalty and are delighted that you continue to choose us as your preferred destination for a short getaway in BSD. We are sorry to hear that your experience this time was not as cozy as previous stays. We take your feedback regarding the ant issue very seriously and apologize for any discomfort it caused you and your family. We understand how unsettling it can be, especially when it affects your child's medicine and belongings. Please allow us to extend our sincere apologies for any inconvenience caused. We have taken immediate steps to address the issue and ensure that such incidents do not recur in the future. We have thoroughly inspected the room and surrounding areas and have implemented additional preventive measures to eliminate any ant activity. We would like to assure you that we prioritize the cleanliness and comfort of our guests, and we strive to provide a welcoming and enjoyable environment for all. We would be grateful if you could give us another opportunity to demonstrate our commitment to excellence. If you decide to return, please do not hesitate to contact us directly. We will be happy to make arrangements for a room that meets your expectations and ensure a more comfortable and ant-free stay. Once again, we apologize for any inconvenience caused, and we hope to welcome you back to Grand Zuri bsd city soon. Best regards, Anton Hartanto. General Manager. Grand Zuri bsd city
G***t
This is a guest profile.
9.4
/ 10
29 Jan 2025
Hotel Review: Grand Zuri BSD City – Superior Twin Room (Smoking Room) Overall Rating I had the opportunity to stay for one night at Grand Zuri BSD City in a Superior Twin Room (Smoking Room), and here’s my experience: 📍 Location The hotel is in a prime location, close to BSD City’s shopping malls, entertainment hubs, and hangout spots. It’s perfect for both business travelers and those looking to enjoy the city’s vibrant nightlife. With easy access to AEON Mall, The Breeze, and other attractions, it’s very convenient for guests. 🛏️ Room Comfort & Cleanliness The Superior Twin Room was clean and neatly arranged upon arrival. The bed was comfortable, the linens were fresh, and the overall room ambiance was pleasant and well-maintained. Despite being a smoking room, there was no overpowering smoke odor, which is a plus for those who prefer fresh air indoors. ❄️ Air Conditioning The air conditioning worked perfectly, keeping the room at an ideal temperature throughout my stay. This was especially important considering the warm weather outside. 🛎️ Service & Facilities The hotel staff was friendly and accommodating. Check-in was smooth, and they were quick to respond to any requests. However, as this was a room-only stay, I didn’t get to experience their breakfast or dining options. 🚿 Amenities The room was equipped with basic amenities like toiletries, a TV, a minibar, and a coffee/tea maker. However, the bathroom was a bit compact, and for those sensitive to smoke, a non-smoking room would be a better choice. 🌟 Final Thoughts Grand Zuri BSD City is a great choice for travelers looking for a well-located, comfortable stay in BSD City. The Superior Twin Room (Smoking Room) is clean, well-kept, and air-conditioned perfectly, making it ideal for a short stay. Would I recommend it? Yes, especially if you’re looking for a strategic hotel with easy access to BSD’s best spots. For those sensitive to smoke, I’d suggest booking a non-smoking room instead.
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Accommodation's Reply
04 Feb 2025
Dear our valued Guest, Thank you for your detailed and positive review of your recent stay in our Superior Twin Room (Smoking Room) at Grand Zuri bsd city. We truly appreciate you taking the time to share your experience. We're delighted to hear that you found our location convenient for exploring bsd city, with its proximity to shopping malls, entertainment, and other attractions. Our strategic location is something we pride ourselves on, and we're glad it enhanced your stay. It's also wonderful to know that you found your room clean, comfortable, and well-maintained. We strive to ensure our rooms are a relaxing haven for our guests, and your feedback regarding the room's condition and the air conditioning is much appreciated. We are also pleased that the smoking room met your expectations regarding the lack of overpowering smoke odor. We're happy that our staff provided you with friendly and accommodating service during your check-in. We will be sure to pass along your compliments to the team. We understand your stay was room-only, and we hope that on a future visit, you'll have the opportunity to experience our breakfast and other dining options. Regarding your comment about the bathroom being compact, we appreciate your feedback. We are always looking for ways to improve our guest experience, and this will be taken into consideration. We also appreciate you highlighting the option of non-smoking rooms for guests sensitive to smoke. This is valuable information for future guests. Thank you again for recommending Grand Zuri bsd city. We look forward to welcoming you back soon! Sincerely, Anton Hartanto. General Manager. Grand Zuri bsd city
u***s
This is a guest profile.
10
/ 10
03 Jan 2025
Nice to stay here and always my first choice if need stay in BSD

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Accommodation's Reply
07 Jan 2025
Dear our Valued Guest, Thank you for your kind words and for choosing Grand Zuri bsd city as your preferred accommodation in BSD. We are delighted to hear that you enjoyed your stay with us. It is our utmost priority to ensure that all our guests have a comfortable and memorable experience. We look forward to welcoming you back to Grand Zuri bsd city on your next visit to the area. Sincerely, Anton Hartanto. General Manager. Grand Zuri bsd city
E***h
This is a guest profile.
8.8
/ 10
03 Jan 2025
Everything went well, from the check in until check out. The breakfast was okay. They also keep the room clean, including the toilet. Interesting part is that, they turn off the refrigerator regarding conserving matter, and let them know in case we need to use. Not a big issue, but it's adding more energy for us to call on the staff just to turn it on 😅 anyway, good effort to conserve more electricity!
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Accommodation's Reply
07 Jan 2025
Dear our valued Guest, Thank you for taking the time to share your feedback on your recent stay at Grand Zuri bsd city. We are delighted to hear that you had a smooth check-in and check-out experience and that you were satisfied with the cleanliness of your room and bathroom. Regarding the refrigerator, we understand that turning it off as a default measure is an initiative aimed at energy conservation. We appreciate your understanding of this policy. We will certainly review this practice and consider alternative solutions that balance energy efficiency with guest comfort. Your feedback is valuable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back to Grand Zuri bsd city in the future.  . Sincerely, Anton Hartanto. General Manager. Grand Zuri bsd city
hs
heni s.
10
/ 10
30 Dec 2024
Review photo of Grand Zuri BSD City from Heni S.
Review photo of Grand Zuri BSD City 2 from Heni S.
Review photo of Grand Zuri BSD City 3 from Heni S.
Review photo of Grand Zuri BSD City 4 from Heni S.

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Accommodation's Reply
02 Jan 2025
Dear Mrs. Heni, On behalf of the entire team at Grand Zuri bsd city, thank you so much for your kind words and the perfect rating! We are absolutely thrilled to hear that you enjoyed your stay with us and that we were able to exceed your expectations. Your positive review is truly appreciated. We strive to provide every guest with a memorable experience, and it is incredibly rewarding to know that we achieved that for you. We have shared your compliments with the entire team, and they are all delighted to know that their hard work has been recognized. We sincerely hope to have the opportunity to welcome you back to Grand Zuri bsd city in the future. With warmest regards, Anton Hartanto. General Manager. Grand Zuri bsd city
Y***a
This is a guest profile.
8.5
/ 10
19 Dec 2024
Review photo of Grand Zuri BSD City from Y***a
Review photo of Grand Zuri BSD City 2 from Y***a

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Accommodation's Reply
23 Dec 2024
Dear our valued guest, Thank you for your positive review regarding your stay at Grand Zuri bsd city. We are very happy to hear that you are satisfied with the variety of breakfast menu, and the friendliness of our staff. Our team is always committed to providing the best service for every guest. We look forward to welcoming you back in the next opportunity. Best regards, Anton Hartanto. General Manager. Grand Zuri bsd city
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muhamad s.
10
/ 10
16 Dec 2024
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Review photo of Grand Zuri BSD City from Muhamad S.
Review photo of Grand Zuri BSD City 2 from Muhamad S.

3 liked this review

Accommodation's Reply
19 Dec 2024
Hello Mr. Muhammad, Thank you for your positive review and perfect score regarding your stay experience at Grand Zuri bsd city. We are very happy to hear that you felt comfortable and enjoyed the moment when staying at Grand Zuri bsd city. We will also continue to strive to maintain the quality of our services so that every guest feels at home. Hopefully we can welcome you back in the next opportunity. Best regards, Anton Hartanto. General Manager. Grand Zuri bsd city
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AA
Adrian A.
9.1
/ 10
02 Dec 2024
Decided to stay here to check out the breakfast. The breakfast was okay, menu-wise and taste-wise, nothing really stood out. Plenty of room for improvement. The room was nice. I opted for non-smoking room, so I got 10th floor room. Quite spacious for family with one children. It had connecting door in case of need. Chiller and safe were provided in the room. Bathroom was okay. Amenities were all functional. Smart TV in the room was nice. Already had built in Streaming services. Internet speed was great enough. On 3rd floor they have pool, gym, and outdoor playing area for kids. I just found out that they have rooms that have access directly to the pool. Could be nice. The pool seemed nice enough. I tried the gym, and suprisingly the gym had more than enough equipments. They also provided towel both for swimming and gym. Gym bathroom also had sauna facility in it. The selling point is the hospitality from all staff. Can't argue with that.
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Review photo of Grand Zuri BSD City from Adrian A.
Review photo of Grand Zuri BSD City 2 from Adrian A.
Review photo of Grand Zuri BSD City 3 from Adrian A.

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Accommodation's Reply
04 Dec 2024
Dear Bapak Adrian, Thank you for taking the time to share your experience at Grand Zuri bsd city. We appreciate your honest feedback. We're glad you enjoyed the spacious room, the convenience of the connecting door, and the modern amenities like the smart TV and high-speed internet. Your positive comments about the hospitality of our staff are truly heartwarming. It's our commitment to provide excellent service to all our guests. We understand your observations about the breakfast. Your feedback is valuable as we continually strive to improve our offerings. We'll take your suggestions into consideration to enhance our breakfast menu and taste. We're also grateful for your insights about the pool, gym, and outdoor play area. We're pleased that you found the gym well-equipped and the pool inviting. Regarding room with pool-direct access is our Executive Room Type and are available on direct booking or through Online Travel Agent. Once again, thank you for your review. We hope to have the opportunity to welcome you back to Grand Zuri bsd city in the future, where we can provide an even better experience. Sincerely, Anton Hartanto. General Manager. Grand Zuri bsd city
B***y
This is a guest profile.
Business travel
6.2
/ 10
11 Nov 2024
I ordered non smoking room but got smoking room

3 liked this review

Accommodation's Reply
13 Nov 2024
Dear our valuable Guest, We sincerely apologize for the inconvenience you experienced during your recent stay. It's unacceptable that you were assigned a smoking room despite your specific request for a non-smoking room. We take guest satisfaction very seriously and are committed to addressing this issue. We will investigate the matter thoroughly and take appropriate action to prevent such occurrences in the future. We hope you will consider staying with us again and give us another opportunity to provide you with the exceptional service you deserve. Thank you for bringing this matter to our attention. Sincerely, Anton Hartanto. General Manager. Grand Zuri bsd city
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Exterior 4 Grand Zuri BSD City

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