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Grand Zuri Hotel Pekanbaru
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Grand Zuri Hotel Pekanbaru
Hotels
Preferred Partner
8.4
/10
Very Good
4,500 reviews
What Guests Say About Their Stay
Staff Friendliness (52)
Bedroom (51)
Bathroom (44)
Ambiance (41)
Laura
9.7
/ 10
The hotel is clean. The location is the easiest way to get to another place and easy to find. The food is great. Many variation of foods. Nice environment and service
Cicilia B.
9.1
/ 10
Good location, clean and comfort room
Arifin C.
10.0
/ 10
They gave me an upgrade from superior to deluxe room, nice.
Syafrizal Syafrizal
8.5
/ 10
Receptions as name as Yadi is a good and familiar. We enjoy the room and best hotel near the city. Thanks.
Reza f. m.
8.5
/ 10
As expected, fast and also reliable.
In the Area
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Jl. Teuku Umar No. 7 Pekanbaru, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Modern Design
Located accross Shopping Spot
Child-friendly Swimming Pool
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Available Room Types in Grand Zuri Hotel Pekanbaru
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Per room per night (incl. taxes & fees)
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What's around Grand Zuri Hotel Pekanbaru
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Jl. Teuku Umar No. 7 Pekanbaru, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141
Discover More About Grand Zuri Hotel Pekanbaru
note: hotel was previously named Grand Zuri Pekanbaru
Location
Staying at Grand Zuri Hotel Pekanbaru is a good choice when you are visiting Pekanbaru City Center.
About Grand Zuri Hotel Pekanbaru
Not only located within easy reach of various places of interests for your adventure, but staying at Grand Zuri Hotel Pekanbaru will also give you a pleasant stay.
Grand Zuri Hotel Pekanbaru is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
Grand Zuri Hotel Pekanbaru is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Grand Zuri Hotel Pekanbaru provides a pleasant accommodation for your stay.
From business event to corporate gathering, Grand Zuri Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Grand Zuri Hotel Pekanbaru is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Grand Zuri Hotel Pekanbaru, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Grand Zuri Hotel Pekanbaru, which you rarely find in other places.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Zuri Hotel Pekanbaru.
If you plan to have a long-term stay, staying at Grand Zuri Hotel Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Grand Zuri Hotel Pekanbaru is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Grand Zuri Hotel Pekanbaru will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Grand Zuri Hotel Pekanbaru is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Zuri Hotel Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Zuri Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Zuri Hotel Pekanbaru.
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All facilities in Grand Zuri Hotel Pekanbaru
Swimming Pool
Fitness Center
Lobby
Restaurant
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Continental breakfast
- Dining area
Business Facilities
- Meeting facilities
- Photocopier
- Projector
Transportation
- Airport transfer
- Car rental
Things to Do
- Fitness center
- Outdoor pool
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Grand Zuri Hotel Pekanbaru
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
Dear Valued Guest, Please be informed that additional breakfast charges will apply for children above 120 cm. They will be charged the full fee of 120.000 IDR (Not based on age). Thank You
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Grand Zuri Hotel Pekanbaru | 119 |
Number of floors in Grand Zuri Hotel Pekanbaru | 9 |
Another facilities in Grand Zuri Hotel Pekanbaru | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Grand Zuri Hotel Pekanbaru
What are available facilities at Grand Zuri Hotel Pekanbaru?
There are top facilites at Grand Zuri Hotel Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Zuri Hotel Pekanbaru?
The standard check-in time at Grand Zuri Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Zuri Hotel Pekanbaru provide breakfast?
Yes, Grand Zuri Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Zuri Hotel Pekanbaru
Traveloka (4,500)
8.4
Very Good
From 4,500 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.4
Meal
8.4
Location
8.7
Service and Facilites
8.4
People often mention about Grand Zuri Hotel Pekanbaru
All
Bedroom (39)
Staff Friendliness (38)
Bathroom (36)
Distance to City Center (35)
Room Space (32)
Variety (31)
Ambiance (30)
Hotel Area (30)
Accessibility (28)
Taste (27)
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Preferences
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Traveller Reviews Grand Zuri Hotel Pekanbaru
Number of reviews per page
20
40
Customer reviews
MS
Marina S.
8.8
/10
Reviewed 2 day(s) ago
Everything is fine, please maintain it.
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R***a
10.0
/10
Reviewed 4 day(s) ago
Comfortable and good facilities, close to everywhere.
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R***a
Staycation
10.0
/10
Reviewed 2 week(s) ago
Recommended for Pekanbaru location.
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Accommodation's Reply
19 Mar 2025
Dear Valued Guest, Thank you very much for your positive review and recommendation regarding Hotel Grand Zuri Pekanbaru. We are very pleased to hear that you are satisfied with the strategic location of our hotel in Pekanbaru. The location is easily accessible and close to various city facilities is one of the advantages that we offer to our guests. We are committed to continue to provide the best service and a comfortable stay experience for every guest. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru in the future. If there are any special needs or input for your next visit, do not hesitate to contact us directly, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager
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T***i
8.8
/10
Reviewed 3 week(s) ago
Very close to the city center. Next to Pekanbaru Mall and Senapelan Plaza. Easy to find food. Near the hotel and minimarket too. For breakfast, there are various options
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Accommodation's Reply
15 Mar 2025
Dear Valued Guest, Thank you very much for your detailed and positive review regarding your stay at Hotel Grand Zuri Pekanbaru. We are very pleased to hear that you enjoyed our hotel's strategic location close to the city center, Pekanbaru Mall, Senapelan Plaza, and various supporting facilities such as eateries and minimarkets. We also appreciate your appreciation for the variety of breakfast menus that we serve. Guest satisfaction is our top priority, and your review is a motivation for us to continue to improve the quality of service and facilities. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru in the future. If you have any special needs or input for your next visit, please do not hesitate to contact us directly, convey our warm greetings to all family members at home. Tight hands, Antonius Budiono. General Manager
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T***I
10.0
/10
Reviewed 5 week(s) ago
Recommended to visit again
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest T*I. Thank you very much for your short but very meaningful review! We are very happy to hear that you recommend Hotel Grand Zuri Pekanbaru to be visited again. The trust and appreciation from guests like you is a great motivation for us to continue to provide the best service and experience. We hope to welcome you back to our hotel on the next occasion. If there are any special needs or requests, do not hesitate to contact us, convey our warm greetings to all family members at home. Tight hugs, Antonius Budiono. General Manager
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m***d
Leisure
10.0
/10
Reviewed 5 week(s) ago
Very pleasant, the room condition is very clean, strategic location and friendly service..
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1 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear m*d Guest, Thank you for your positive review! We are very happy to hear that you had a pleasant stay at Hotel Grand Zuri Pekanbaru. Cleanliness of the room, strategic location, and friendly service are our top priorities, and we are proud that they have met your expectations. Your review is a great motivation for our team to continue to provide the best for every guest. We are committed to maintaining high standards in every aspect of our services, including cleanliness, comfort, and friendliness of the staff. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru in the future. Should you have any special needs or additional requests for your next visit, please do not hesitate to contact us. Our team will be happy to serve you. Warmest regards, Antonius Budiono. General Manager
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R***a
10.0
/10
Reviewed 5 week(s) ago
Recommended for all the facilities and services
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1 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Guest R*a, Thank you very much for your review and recommendation! We are very pleased to know that you are satisfied with the facilities and services we provide at Hotel Grand Zuri Pekanbaru. Reviews like this are proof that our efforts in providing the best experience to our guests have been successful. We always strive to ensure that every aspect, from facilities to services, can meet or even exceed guest expectations. Your recommendation means a lot to us and the team, and is a motivation to continue to maintain the consistency of our service quality. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru on the next occasion. If there is anything we can prepare for your next visit, do not hesitate to contact us, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager
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Z
Zera
Business
10.0
/10
Reviewed 5 week(s) ago
Very good and very comfortable, the facilities are very good and very nice, will come back here again
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Accommodation's Reply
24 Feb 2025
Dear Ms./Mr. Zera, Thank you for your positive review and the time you have taken to share your experience during your stay at Hotel Grand Zuri Pekanbaru. We are very happy to hear that you feel comfortable and satisfied with the facilities we provide. Reviews like this are a great motivation for us to continue to provide the best service to every guest who stays at our hotel. We are committed to always maintaining and improving the quality of service and facilities for the comfort of you and other guests. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru. If there are any special needs or additional requests for your next visit, do not hesitate to contact us. Our team will be happy to serve you, convey our warm greetings to all family members at home. Tight hands, Antonius Budiono. General Manager
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A***h
Leisure
10.0
/10
Reviewed 6 week(s) ago
Stayed here for three nights, and it was awesome! This was my second time, and it was definitely satisfying. The service was top-notch, the staff were super friendly, the food was great, and the facilities were well taken care of. Highly recommend! Plus, it’s in a super convenient location with plenty of food spots just a short walk away.
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Accommodation's Reply
19 Feb 2025
Dear Valued Guest A***h
Thank you so much for taking the time to share your wonderful experience at Hotel Grand Zuri Pekanbaru! We are absolutely thrilled to hear that your stay with us was awesome and that it was even more satisfying than your first visit. Your kind words about our top-notch service, friendly staff, delicious food, and well-maintained facilities truly mean the world to us.
It’s also great to know that you found our location convenient and enjoyed the nearby food spots. We strive to provide our guests with a memorable and comfortable stay, and your feedback reaffirms that we are on the right track.
We truly appreciate your recommendation and look forward to welcoming you back for another exceptional experience in the near future. Should you have any special requests or need assistance for your next visit, please do not hesitate to reach out to us directly.
Warm regards,
Antonius Budiono
General Manager
J***p
Leisure
10.0
/10
Reviewed 6 week(s) ago
Nice place to stay, friendly staff
Find this review helpful?
Accommodation's Reply
19 Feb 2025
Dear Valued Guest J***p
Thank you for taking the time to share your feedback about your stay at Hotel Grand Zuri Pekanbaru recently. We are delighted to hear that you found our hotel to be a nice place to stay and that our staff left a positive impression with their friendliness. Providing warm and welcoming service is one of our top priorities, and we are so glad this contributed to your enjoyable experience.
We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another pleasant stay in the future. If there’s anything we can do to make your next visit even more comfortable, please don’t hesitate to let us know.
Warm regards,
Antonius Budiono
General Manager
S***l
10.0
/10
Reviewed 6 week(s) ago
clean room and bathroom
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Accommodation's Reply
17 Feb 2025
Hi S*I, Thank you for your review of your stay at Hotel Grand Zuri Pekanbaru. We are very happy to hear that you are satisfied with the cleanliness of our rooms and the condition of our bathrooms. Cleanliness is our top priority in providing comfort to every guest, and we are proud that our team has provided services that meet your expectations. If you have any other input or suggestions that you would like to convey, we are always open to hearing them in order to continue to improve the quality of our services. We look forward to welcoming you back to Hotel Grand Zuri Pekanbaru for a more enjoyable stay, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager
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R***a
10.0
/10
Reviewed 6 week(s) ago
Always satisfied with the service and always choose to stay here every time I go to Pekanbaru
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Accommodation's Reply
19 Feb 2025
Hello R*a. Thank you for your positive review and trust given to Hotel Grand Zuri Pekanbaru. We are very happy to hear that you are always satisfied with our service during your stay at our hotel. Guest satisfaction is our top priority, and your comments are a motivation for the entire team to continue to provide the best service. We hope to continue to be your choice of accommodation every time you visit Pekanbaru. If there are any special needs or suggestions that can make your stay experience better, do not hesitate to contact us, convey our warm greetings to all family members at home. Tight hands, Antonius Budiono. General Manager
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A***a
Staycation
9.6
/10
Reviewed 7 week(s) ago
Breakfast food is salty. What I tried (noodles and fried rice), the taste of small cakes is ordinary and there are not many variations. However, in terms of location, service and facilities, room comfort and cleanliness are very satisfying👍🏻
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Accommodation's Reply
14 Feb 2025
Hello, A*a. Thank you for your wonderful review and for taking the time to share your experience at GrandZuri Hotel Pekanbaru. We greatly appreciate your time and feedback. We are pleased to hear that you were impressed with our strategic location, friendly service, complete facilities, comfortable rooms, and maintained cleanliness. It is our top priority to ensure that every guest feels comfortable and enjoys a pleasant stay. We greatly appreciate every feedback you provide, as it helps us to continue to improve and provide the best service for all our guests. Thank you again for your review. We look forward to welcoming you back to GrandZuri Hotel Pekanbaru in the near future, send our warmest regards to all family members at home. Hands on, Antonius Budiono. General Manager
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I***a
9.4
/10
Reviewed 7 week(s) ago
Clean. Complete. Fast and helpful service.
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Accommodation's Reply
14 Feb 2025
Hello, I*a. Thank you for your wonderful review and for taking the time to share your experience at GrandZuri Hotel Pekanbaru. We are very pleased to hear that you were impressed with the cleanliness, complete facilities, and fast and friendly service from our staff. Your review is a motivation for us to continue to improve the quality of services and facilities that we offer, We look forward to welcoming you back to GrandZuri Hotel Pekanbaru in the near future, send our warm regards to all family members at home. Tight hug,. Antonius Budiono. General Manager
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J***a
Leisure
8.2
/10
Reviewed 8 week(s) ago
It's really good, next to the mall, so access is easy, check in is only possible at 2 pm
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Accommodation's Reply
04 Feb 2025
Hello J*a, Thank you for your 8.2 star rating to Grand Zuri Pekanbaru, we are very happy to know that you enjoyed every moment of your stay at Grand Zuri Pekanbaru. We look forward to welcoming you back to our hotel in the near future. Should you have any special requests or questions, please do not hesitate to contact us directly. Warm regards, Antonius Budiono. General Manager
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Dewi
Leisure
9.7
/10
Reviewed 8 week(s) ago
Recommended the place's to easy access in the city of riau.
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Accommodation's Reply
04 Feb 2025
Hello Dewi A, Thank you for the 9.7 star rating given to Grand Zuri Pekanbaru, we are very happy to know that you enjoyed every moment of your stay at Grand Zuri Pekanbaru. See you again on your next visit, convey our warm greetings to all family members at home. Hands on, Antonius Budiono. General Manager
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Yaya C.
Business
10.0
/10
Reviewed 9 week(s) ago
The hotel is suitable & located in the city center. And friendly service. Thank you The Grand Zuri Hotel.👍
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Accommodation's Reply
31 Jan 2025
Hello Yaya C. Thank you for your rating and review of Hotel Grand Zuri Pekanbaru. We are very happy to know that you are happy with the facilities we provide. Hotel Grand Zuri Pekanbaru is committed to always providing the best service and the best facilities. The food and drinks we have are very varied that you can choose at Cerenti Restaurant Hotel Grand Zuri Pekanbaru with professional chef standards and high hygiene levels. We also have complete facilities such as Aquarious Swimming Pool with children's play areas, Gym, adequate and comfortable Function room with international standards so that guests feel happy and comfortable as well as comfortable and clean rooms plus spacious and safe parking. We look forward to your return to Hotel Grand Zuri Pekanbaru. Best Regards, Antonius Budiono. General Manager
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H***a
Staycation
8.1
/10
Reviewed 9 week(s) ago
Check-in time was delayed from the check-in time of 14:00, the room was only ready at 15:30. The administrative process during check-in and check-out was also long.
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Accommodation's Reply
04 Feb 2025
Hello H*a, Thank you for your review of your stay at our hotel. We greatly appreciate your feedback, and we apologize for the inconvenience you experienced regarding the late check-in and the time-consuming administrative process. We appreciate your trust in our hotel, and we are committed to continuously improving the quality of our services. We hope you will give us the opportunity to show you the positive changes we have made on your next visit. Best regards, Antonius Budiono. General Manager
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H
Hendri
Leisure
10.0
/10
Reviewed 9 week(s) ago
Very satisfied staying at Grand Zuri, friendly staff and spacious rooms. Will come back to stay here again if I go to Pekanbaru
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Accommodation's Reply
04 Feb 2025
Hello Hendri, Thank you very much for your wonderful review of your stay at our hotel. We are very happy to hear that you were impressed with the cleanliness of the room, the delicious breakfast, and the friendliness of our staff. Your review means a lot to us, and we will continue to strive to provide the best experience for every guest. We will convey your compliments to our entire team, especially to the staff who have provided friendly and helpful service during your stay. We look forward to welcoming you back to our hotel in the near future. Should you have any special requests or questions, please do not hesitate to contact us directly. Warm regards, Antonius Budiono. General Manager
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T***i
10.0
/10
Reviewed 9 week(s) ago
Recommended hotel, swimming pool has a children's play area
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Accommodation's Reply
31 Jan 2025
Hello T*I. Thank you for your rating and review of Hotel Grand Zuri Pekanbaru. We are very happy to know that you are happy with the facilities we provide. Hotel Grand Zuri Pekanbaru is committed to always providing the best service and the best facilities. The food and drinks we have are very varied that you can choose at Cerenti Restaurant Hotel Grand Zuri Pekanbaru with professional chef standards and high hygiene levels. We also have complete facilities such as Aquarious Swimming Pool with children's play areas, Gym, adequate and comfortable Function room with international standards so that guests feel happy and comfortable as well as comfortable and clean rooms plus spacious and safe parking. We await your return to Hotel Grand Zuri Pekanbaru. Best Regards, Antonius Budiono. General Manager
See original
Number of reviews per page
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40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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