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Hotel Ciputra Cibubur managed by Swiss-Belhotel International
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Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Hotels
8.6
/10
Very Good
2,777 reviews
What Guests Say About Their Stay
Staff Friendliness (21)
Bedroom (21)
Ambiance (20)
Surroundings (19)
cha
10.0
/ 10
A comfortable hotel for a staycation, the facilities are very adequate, the rooms and swimming pool are very clean and well maintained, the service is friendly, the food is delicious and varied, the right choice for a short staycation with your beloved family 👌🏻
A A A. W. M.
8.5
/ 10
Good to stay, just walking a minute to shopping mall. Staff was friendly at all. Food also good. Thanks
Eky K.
9.4
/ 10
Was a pleasant stay. Would like to commend Mr.Keanu the receptionist who showed superb level of service despite the late hours when arrived closed to midnight. Breakfast is ok, a number of varieties. Rooms and Beds are comfy. Oh they provide a long couch in the room that can be used to sleep if you're with family.
Indah L. D.
9.7
/ 10
Easy check in..everything is nice & clean..will be back next time to this hotel.
Wendee W.
9.4
/ 10
Had a short stay here at Ciputra Cibubur. Friendly hospitality. Rooms are clean, spacious and comfortable.
In the Area
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Jalan Alternative Cibubur – Cileungsi KM 4 Jatisampurna, Bekasi, Jawa Barat, Indonesia, 17435
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Ciputra Cibubur managed by Swiss-Belhotel International
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What's around Hotel Ciputra Cibubur managed by Swiss-Belhotel International
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Jalan Alternative Cibubur – Cileungsi KM 4 Jatisampurna, Bekasi, Jawa Barat, Indonesia, 17435
Discover More About Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Location
Staying at Hotel Ciputra Cibubur managed by Swiss-Belhotel International is a good choice when you are visiting Bekasi.
About Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Ciputra Cibubur managed by Swiss-Belhotel International exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Ciputra Cibubur managed by Swiss-Belhotel International is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Ciputra Cibubur managed by Swiss-Belhotel International.
All facilities in Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Hotel Services
- Bellhop
- Concierge
- Express check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Wedding service
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
Things to Do
- Beach sun loungers
- Beach towel
- Fitness center
- Massage
- Outdoor pool
- Spa
- Sun loungers
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
Business Facilities
- Business center
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Supermarket
Family-friendly Facilities
- Children pool
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Ciputra Cibubur managed by Swiss-Belhotel International | 107 |
Number of floors in Hotel Ciputra Cibubur managed by Swiss-Belhotel International | 9 |
Another facilities in Hotel Ciputra Cibubur managed by Swiss-Belhotel International | Bellhop, Concierge, Express check-in, Front desk, 24-hour Receptionist |
Frequently asked question in Hotel Ciputra Cibubur managed by Swiss-Belhotel International
What are available facilities at Hotel Ciputra Cibubur managed by Swiss-Belhotel International?
There are top facilites at Hotel Ciputra Cibubur managed by Swiss-Belhotel International such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ciputra Cibubur managed by Swiss-Belhotel International?
The standard check-in time at Hotel Ciputra Cibubur managed by Swiss-Belhotel International is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Ciputra Cibubur managed by Swiss-Belhotel International provide breakfast?
Yes, Hotel Ciputra Cibubur managed by Swiss-Belhotel International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Traveloka (2,777)
8.6
Very Good
From 2,777 reviews
Provided by travellers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.5
Location
8.7
Service and Facilites
8.7
People often mention about Hotel Ciputra Cibubur managed by Swiss-Belhotel International
All
Ambiance (16)
Staff Friendliness (14)
Bedroom (14)
Surroundings (13)
Accessibility (13)
Family Friendly (13)
Room Space (12)
Taste (12)
Bathroom (11)
Wifi (10)
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Traveller Reviews Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Number of reviews per page
20
40
Customer reviews
AH
Adam H.
Business
8.5
/10
Reviewed 6 day(s) ago
Friendly staff, fast response, clean room. Only breakfast has little variety and standard taste, maybe because I didn't join the sahur program. Thank you.
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R***y
Business
9.7
/10
Reviewed 4 week(s) ago
The hotel is luxurious, clean, nice.
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Accommodation's Reply
18 Mar 2025
Dear Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you were satisfied with your experience at Hotel Ciputra Cibubur. We hope to welcome you back in the future with even better service! Best regards, Elvriani Girsang. General Manager
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Mh
Muhammad h. a.
Leisure
8.5
/10
Reviewed 4 week(s) ago
Affordable price, good Room, good bed, next to mall, good surroundings
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Accommodation's Reply
05 Mar 2025
Dear Mr. Muhammad, Thank you very much for your positive review! We are very happy to hear that you were satisfied with your experience at Hotel Ciputra Cibubur. We hope to welcome you back in the future with even better service! Best regards, Elvriani Girsang. General Manager
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G***a
8.5
/10
Reviewed 6 week(s) ago
Comfortable, clean pool, nice view
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Accommodation's Reply
05 Mar 2025
Dear Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you were satisfied with your experience at Hotel Ciputra Cibubur. We hope to welcome you back in the future with even better service! Best regards, Elvriani Girsang. General Manager
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R***i
10.0
/10
Reviewed 10 week(s) ago
Everything is good. Clean, friendly staff. Overall, it is recommended. Will come back if I have the chance. It's really cool.
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Accommodation's Reply
28 Jan 2025
Dear Sir/Madam, Thank you for your positive review! We are glad to hear that you enjoyed our hotel services and facilities, We look forward to welcoming you back to Hotel Ciputra Cibubur! Best regards, Elvriani Girsang. General Manager
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M***d
Staycation
10.0
/10
Reviewed 11 week(s) ago
The hotel is nice, clean and directly connected to Ciputra Cibubur Mall, the staff are friendly, when I leaned on the bench in the swimming pool area, the staff suddenly gave me a pillow to lean on, that's how sensitive it is. The room is quite big, good for bringing family.
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Accommodation's Reply
17 Jan 2025
Dear Sir/Madam. Thank you very much for your positive review! We are very happy to hear that you are satisfied with the service. We greatly appreciate your recommendation and look forward to welcoming you back to Hotel Ciputra Cibubur for another enjoyable experience. Best Regards, Elvriani Girsang. General Manager
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SB
Saiful B.
Leisure
8.4
/10
Reviewed 13 week(s) ago
The hotel staff is friendly. Strategic location. The breakfast menu tastes less than OK.
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Accommodation's Reply
11 Jan 2025
Dear Mr. Saiful B, Thank you for your review! We are glad to hear that you were satisfied with the friendliness of our staff and the strategic location of the hotel. We also appreciate the feedback regarding the breakfast menu, and will continue to strive to improve the quality of our food. We hope to welcome you back in the future! Best regards, Elvriani Girsang. General Manager
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P***a
Staycation
10.0
/10
Reviewed 15 week(s) ago
very nice hotel.. definitely will come back..
very good hotel.. definitely will come back..
very nice hotel.. definitely will come back..
how do you fill the box with 50 characters or more..
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Accommodation's Reply
11 Jan 2025
Dear Valued Guest,
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Hotel Ciputra Cibubur. We look forward to welcoming you back on your next visit!
Best Regards,
Elvriani Girsang
General Manager
P***a
Staycation
10.0
/10
Reviewed 15 week(s) ago
very nice and pleasant hotel..
1 people find it helpful
Accommodation's Reply
11 Jan 2025
Dear Valued Guest,
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Hotel Ciputra Cibubur. We look forward to welcoming you back on your next visit!
Best Regards,
Elvriani Girsang
General Manager
N***g
Leisure
9.1
/10
Reviewed 20 week(s) ago
Maybe there could be more choices for breakfast, otherwise it's okay👌
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1 people find it helpful
Accommodation's Reply
21 Nov 2024
Dear Valued Guest, Thank you for your feedback! We greatly appreciate your suggestion regarding more varied breakfast options. We will consider this to improve the quality of our services. We are glad to hear that you enjoyed your stay at Hotel Ciputra Cibubur and look forward to welcoming you back again in the future with more extensive breakfast options. Thank you for visiting! Best Regards, Elvriani Girsang. General Manager
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D***y
Leisure
10.0
/10
Reviewed 25 week(s) ago
The hotel environment is clean and comfortable, the hotel staff is friendly and actively communicative.
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Accommodation's Reply
12 Oct 2024
Dear Valued Guest, Thank you for your positive review! We are very happy to hear that you enjoyed the clean and comfortable hotel environment, as well as the friendly service from our staff. We always strive to create the best experience for our guests. We hope to welcome you back to Hotel Ciputra Cibubur! Best Regards, Elvriani Girsang. General Manager.
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CP
Catherine P.
Staycation
10.0
/10
Reviewed 25 week(s) ago
It was really good, even though the room wasn't ready right away for check-in even though I arrived past 2 pm, where check-in starts at 2 pm. But the service was the best.
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Accommodation's Reply
12 Oct 2024
Dear Ms. Catherine, Thank you very much for your feedback! We apologize for the inconvenience you experienced during check-in. We strive to ensure all rooms are ready on time, and we will review this process for improvement. We are glad to hear that you are still satisfied with our service. We hope to welcome you back to Hotel Ciputra Cibubur with an even better experience! Best regards, Elvriani Girsang. General Manager.
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Elyda A. N.
Medical
9.1
/10
Reviewed 25 week(s) ago
Check in was fast and we could go straight to the room even though it was not yet 2 pm. However, the request for a room near the elevator was not fulfilled and our room was far from the elevator, the view was also the wall of the next building. Luckily we were just sleeping because there was an event in Cileungsi. The room was clean but in the bathroom for some reason there was something like small tissue shards scattered around. But because we were staying for a day, I was too lazy to call the staff to clean it. There was no hand soap in the sink either, please provide at least bar soap. The bed was comfortable and the AC worked well. The breakfast variety was quite good but the taste could be improved, in my personal opinion. The powdered sugar donuts were delicious, soft. The best part was because there was direct access to the mall so it was very easy to buy food or go for a walk. Thanks, Hotel Ciputra Cibubur. If there is another event around Cibubur, God willing, I will come back.
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Accommodation's Reply
09 Oct 2024
Dear Ms. Elyda, Thank you very much for your review! We are glad to hear that the check-in process was quick and you were able to check in right away, although we apologize for the inconvenience related to the request for a room near the elevator. We will do our best to accommodate special requests in the future. We also apologize for the bathroom cleanliness that did not meet our standards and the lack of hand soap. This will be our concern so that we can provide a better experience in the future. We are glad that you enjoyed the comfort of the bed and the functioning air conditioning. Thank you for your feedback regarding the variety and taste of the breakfast; we will consider improving it for guest satisfaction. We are committed to providing the best service and we look forward to welcoming you back when there is an event around Cibubur. Thank you for choosing Hotel Ciputra Cibubur! Best regards, Elvriani Girsang. General Manager.
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FL
Fatimah L. A.
10.0
/10
Reviewed 25 week(s) ago
Friendly staff and big room 😊 very nice hotel.
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Accommodation's Reply
09 Oct 2024
Dear Mrs Fatimah
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the friendly service and spacious room during your stay. Your satisfaction is our priority, and we’re delighted you had a nice experience at our hotel. We hope to welcome you back soon for another wonderful stay!
Best regards,
Elvriani Girsang
General Manager
l***u
Staycation
6.9
/10
Reviewed 28 week(s) ago
Got a smoking room, even though I didn't request a smoking room because I was bringing a small child.
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1 people find it helpful
Accommodation's Reply
20 Sep 2024
Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the smoking room. We understand how important a comfortable environment is, especially when bringing small children. We will ensure in the future to provide a more pleasant experience for you and your family during your stay. Best Regards, Elvriani Girsang. General Manager.
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RS
Rizal S.
Business
10.0
/10
Reviewed 30 week(s) ago
Thank you to all staff and security. The best.
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Accommodation's Reply
04 Sep 2024
Dear Mr. Rizal, Thank you very much for your positive review! We are very happy to hear that you enjoyed the service from all of our staff and security at Hotel Ciputra Cibubur. Your comments will be an additional motivation for us to continue providing the best service. We look forward to welcoming you back in the future. Best regards, Elvriani Girsang. General Manager.
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MA
Mohamad A.
5.0
/10
Reviewed 30 week(s) ago
My room was knocked on by the bellboy around 11 am. And I called the receptionist, and he said that the bellboy knocked on the wrong room because he was on the wrong floor. I have filed a complaint to them. This is the second incident at Ciputra Hotel Cibubur, about two-three months before, at 12.10 when I was getting ready to check out, a cleaning staff immediately entered the room, without checking whether there was anyone inside or not. Fortunately, the room's safe lock was installed, so even though it was open, it was held back by the safelock. Please pay attention.
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1 people find it helpful
Accommodation's Reply
04 Sep 2024
Dear Mr. Mohamad A, Thank you for your feedback. We are very sorry to hear that your stay at Hotel Ciputra Cibubur did not meet your expectations. We understand how important privacy and comfort are during your stay, and we apologize for the incident you experienced regarding the bellboy and the cleaning staff. We have received your complaint and will immediately evaluate and take corrective action to ensure that similar incidents do not recur in the future. Your comments are very important to us and will help us improve our service standards. We hope that you will give us another opportunity in the future to provide a better stay experience. Should you have any questions or need further assistance, please do not hesitate to contact us directly. Best Regards, Elvriani Girsang. General Manager.
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f***a
Staycation
8.4
/10
Reviewed 33 week(s) ago
Actually the hotel is comfortable, it's just that when I arrived at the hotel entrance with a lot of luggage, I hoped there would be a hotel trolley that could be used, but the security guard said it was full. How can a 4-star hotel only have a few trolleys? While I brought a baby and my husband had to carry a lot of stuff and the security guard didn't take the initiative to bring it, he just kept quiet. Please, this is not a budget hotel. Paying a lot. For facilities that are lacking like this, it's very disappointing. After arriving at the room, towels were not provided. There was no room tissue so when I urgently needed tissue, I had to use toilet tissue. Bad experience.
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1 people find it helpful
Accommodation's Reply
15 Aug 2024
Dear Valued Guest, Thank you for taking the time to write your review. We apologize for the inconvenience you experienced during your stay at our hotel. We greatly appreciate your feedback and would like to address the issues you have raised. We are continuously committed to improving the quality of our services and look forward to providing a better experience on your next visit. Thank you for your understanding and patience. Best Regards, Elvriani Girsang. General Manager.
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Ayu L.
Business
10.0
/10
Reviewed 33 week(s) ago
All the best for all departments, the FO, Mr. Yohanes, is very friendly, the security also took care of my package, they kept it well, thank you very much.
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1 people find it helpful
Accommodation's Reply
13 Aug 2024
Dear Ms. Ayu, Thank you for your review! We are very happy to hear that your experience at Hotel Ciputra Cibubur was satisfactory. We will convey your appreciation to Mr. Yohanes from Front Office and our security team. Your support and satisfaction means a lot to us. Hope to see you again in the future. Warm Regards, Elvriani Girsang. General Manager.
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DA
Dewi A.
Business
10.0
/10
Reviewed 37 week(s) ago
The hotel staff are very friendly and very helpful.
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1 people find it helpful
Accommodation's Reply
18 Jul 2024
Dear Ms. Dewi, We really appreciate your positive review! We are happy to hear that you found our hotel staff friendly and helpful. This is a motivation for us to continue to provide the best service to all our guests. We look forward to welcoming you back to our hotel. Thank you for your support and opportunity to serve! Best regards, Elvriani Girsang. General Manager.
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Number of reviews per page
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