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Exterior 2 Hotel Ciputra Cibubur managed by Swiss-Belhotel International

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Bedroom 4 Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Bedroom 5 Hotel Ciputra Cibubur managed by Swiss-Belhotel International

In-room Bathroom 6 Hotel Ciputra Cibubur managed by Swiss-Belhotel International

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Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Name: Hotel Ciputra Cibubur managed by Swiss-Belhotel International
Address: Jalan Alternative Cibubur – Cileungsi KM 4 Jatisampurna, Bekasi, Jawa Barat, Indonesia, 17435, Jalan Alternative Cibubur – Cileungsi KM 4 Jatisampurna, Jawa Barat, 17435, Indonesia
Rating: 8.7

Hotels

8.6

/10

Very Good

2,785 reviews

What Guests Say About Their Stay

Staff Friendliness (26)

Ambiance (23)

Bedroom (23)

Surroundings (22)

cha

10.0

/ 10

A comfortable hotel for a staycation, the facilities are very adequate, the rooms and swimming pool are very clean and well maintained, the service is friendly, the food is delicious and varied, the right choice for a short staycation with your beloved family 👌🏻

A A A. W. M.

8.5

/ 10

Good to stay, just walking a minute to shopping mall. Staff was friendly at all. Food also good. Thanks

Eky K.

9.4

/ 10

Was a pleasant stay. Would like to commend Mr.Keanu the receptionist who showed superb level of service despite the late hours when arrived closed to midnight. Breakfast is ok, a number of varieties. Rooms and Beds are comfy. Oh they provide a long couch in the room that can be used to sleep if you're with family.

Indah L. D.

9.7

/ 10

Easy check in..everything is nice & clean..will be back next time to this hotel.

Wendee W.

9.4

/ 10

Had a short stay here at Ciputra Cibubur. Friendly hospitality. Rooms are clean, spacious and comfortable.

In the Area

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Jalan Alternative Cibubur – Cileungsi KM 4 Jatisampurna, Bekasi, Jawa Barat, Indonesia, 17435

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Hotel Ciputra Cibubur managed by Swiss-Belhotel International is a good choice when you are visiting Bekasi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Ciputra Cibubur managed by Swiss-Belhotel International

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What's around Hotel Ciputra Cibubur managed by Swiss-Belhotel International

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Jalan Alternative Cibubur – Cileungsi KM 4 Jatisampurna, Bekasi, Jawa Barat, Indonesia, 17435

Lobby Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Lobby 2 Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Discover More About Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Location

Staying at Hotel Ciputra Cibubur managed by Swiss-Belhotel International is a good choice when you are visiting Bekasi.

About Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Ciputra Cibubur managed by Swiss-Belhotel International exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Ciputra Cibubur managed by Swiss-Belhotel International is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Ciputra Cibubur managed by Swiss-Belhotel International.

All facilities in Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Hotel Services

Bellhop
Concierge
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Wedding service

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area

Things to Do

Beach sun loungers
Beach towel
Fitness center
Massage
Outdoor pool
Spa
Sun loungers

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Photocopier
Projector

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Supermarket

Family-friendly Facilities

Children pool

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness center

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Hotel Ciputra Cibubur managed by Swiss-Belhotel International	107
Number of floors in Hotel Ciputra Cibubur managed by Swiss-Belhotel International	9
Another facilities in Hotel Ciputra Cibubur managed by Swiss-Belhotel International	Bellhop, Concierge, Express check-in, Front desk, 24-hour Receptionist

Frequently asked question in Hotel Ciputra Cibubur managed by Swiss-Belhotel International

What are available facilities at Hotel Ciputra Cibubur managed by Swiss-Belhotel International?

There are top facilites at Hotel Ciputra Cibubur managed by Swiss-Belhotel International such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Ciputra Cibubur managed by Swiss-Belhotel International?

The standard check-in time at Hotel Ciputra Cibubur managed by Swiss-Belhotel International is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Hotel Ciputra Cibubur managed by Swiss-Belhotel International provide breakfast?

Yes, Hotel Ciputra Cibubur managed by Swiss-Belhotel International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Overall Ratings & Reviews Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Traveloka (2,785)

8.6

Very Good

From 2,785 reviews

Provided by travellers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about Hotel Ciputra Cibubur managed by Swiss-Belhotel International

All

Suasana (17)

Keramahan Staff (16)

Ramah Keluarga (15)

Kamar Tidur (15)

Lingkungan Sekitar (14)

Akses (14)

Rasa (14)

Ukuran Kamar (13)

Kamar Mandi (12)

Wifi (11)

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Traveller Reviews Hotel Ciputra Cibubur managed by Swiss-Belhotel International

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Customer reviews

Wulan S. D.

8.5

/10

Reviewed 3 week(s) ago

Happy to stay here, hope for sauna and breakfast improvement due to food not having fresh taste.

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YUSACH C.

10.0

/10

Reviewed 3 week(s) ago

Stopped by to stay here because I had some business at Cibubur Junction.. It was very pleasant because the hotel was very clean and in the same building as the mall.. The staff were friendly and pleasant The food was varied and delicious If you go to Cibubur, you will definitely stay here Moreover, the hotel made me a Swissbell member Good Job

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1 people find it helpful

B***a

Staycation

9.7

/10

Reviewed 4 week(s) ago

The hotel staff is friendly, the room is nice, tidy, there is a children's room for playing ball and coloring and a big screen to enjoy cartoons. The hotel is directly connected to the Ciputra mall with just one tap on the side door of the mall. Overall we like it 💯

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Adam H.

Business

8.5

/10

Reviewed 5 week(s) ago

Friendly staff, fast response, clean room. Only breakfast has little variety and standard taste, maybe because I didn't join the sahur program. Thank you.

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R***y

Business

9.7

/10

Reviewed 8 week(s) ago

The hotel is luxurious, clean, nice.

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Accommodation's Reply

18 Mar 2025

Dear Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you were satisfied with your experience at Hotel Ciputra Cibubur. We hope to welcome you back in the future with even better service! Best regards, Elvriani Girsang. General Manager

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Muhammad h. a.

Leisure

8.5

/10

Reviewed 8 week(s) ago

Affordable price, good Room, good bed, next to mall, good surroundings

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Accommodation's Reply

05 Mar 2025

Dear Mr. Muhammad, Thank you very much for your positive review! We are very happy to hear that you were satisfied with your experience at Hotel Ciputra Cibubur. We hope to welcome you back in the future with even better service! Best regards, Elvriani Girsang. General Manager

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G***a

8.5

/10

Reviewed 10 week(s) ago

Comfortable, clean pool, nice view

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Accommodation's Reply

05 Mar 2025

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R***i

10.0

/10

Reviewed 14 week(s) ago

Everything is good. Clean, friendly staff. Overall, it is recommended. Will come back if I have the chance. It's really cool.

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Accommodation's Reply

28 Jan 2025

Dear Sir/Madam, Thank you for your positive review! We are glad to hear that you enjoyed our hotel services and facilities, We look forward to welcoming you back to Hotel Ciputra Cibubur! Best regards, Elvriani Girsang. General Manager

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M***d

Staycation

10.0

/10

Reviewed 15 week(s) ago

The hotel is nice, clean and directly connected to Ciputra Cibubur Mall, the staff are friendly, when I leaned on the bench in the swimming pool area, the staff suddenly gave me a pillow to lean on, that's how sensitive it is. The room is quite big, good for bringing family.

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Accommodation's Reply

17 Jan 2025

Dear Sir/Madam. Thank you very much for your positive review! We are very happy to hear that you are satisfied with the service. We greatly appreciate your recommendation and look forward to welcoming you back to Hotel Ciputra Cibubur for another enjoyable experience. Best Regards, Elvriani Girsang. General Manager

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Saiful B.

Leisure

8.4

/10

Reviewed 17 week(s) ago

The hotel staff is friendly. Strategic location. The breakfast menu tastes less than OK.

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Accommodation's Reply

11 Jan 2025

Dear Mr. Saiful B, Thank you for your review! We are glad to hear that you were satisfied with the friendliness of our staff and the strategic location of the hotel. We also appreciate the feedback regarding the breakfast menu, and will continue to strive to improve the quality of our food. We hope to welcome you back in the future! Best regards, Elvriani Girsang. General Manager

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P***a

Staycation

10.0

/10

Reviewed 19 week(s) ago

very nice hotel.. definitely will come back.. very good hotel.. definitely will come back.. very nice hotel.. definitely will come back.. how do you fill the box with 50 characters or more..

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Accommodation's Reply

11 Jan 2025

Dear Valued Guest, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Hotel Ciputra Cibubur. We look forward to welcoming you back on your next visit! Best Regards, Elvriani Girsang General Manager

P***a

Staycation

10.0

/10

Reviewed 19 week(s) ago

very nice and pleasant hotel..

1 people find it helpful

Accommodation's Reply

11 Jan 2025

N***g

Leisure

9.1

/10

Reviewed 24 week(s) ago

Maybe there could be more choices for breakfast, otherwise it's okay👌

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1 people find it helpful

Accommodation's Reply

21 Nov 2024

Dear Valued Guest, Thank you for your feedback! We greatly appreciate your suggestion regarding more varied breakfast options. We will consider this to improve the quality of our services. We are glad to hear that you enjoyed your stay at Hotel Ciputra Cibubur and look forward to welcoming you back again in the future with more extensive breakfast options. Thank you for visiting! Best Regards, Elvriani Girsang. General Manager

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D***y

Leisure

10.0

/10

Reviewed 29 week(s) ago

The hotel environment is clean and comfortable, the hotel staff is friendly and actively communicative.

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Accommodation's Reply

12 Oct 2024

Dear Valued Guest, Thank you for your positive review! We are very happy to hear that you enjoyed the clean and comfortable hotel environment, as well as the friendly service from our staff. We always strive to create the best experience for our guests. We hope to welcome you back to Hotel Ciputra Cibubur! Best Regards, Elvriani Girsang. General Manager.

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Catherine P.

Staycation

10.0

/10

Reviewed 29 week(s) ago

It was really good, even though the room wasn't ready right away for check-in even though I arrived past 2 pm, where check-in starts at 2 pm. But the service was the best.

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Accommodation's Reply

12 Oct 2024

Dear Ms. Catherine, Thank you very much for your feedback! We apologize for the inconvenience you experienced during check-in. We strive to ensure all rooms are ready on time, and we will review this process for improvement. We are glad to hear that you are still satisfied with our service. We hope to welcome you back to Hotel Ciputra Cibubur with an even better experience! Best regards, Elvriani Girsang. General Manager.

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Elyda A. N.

Medical

9.1

/10

Reviewed 29 week(s) ago

Check in was fast and we could go straight to the room even though it was not yet 2 pm. However, the request for a room near the elevator was not fulfilled and our room was far from the elevator, the view was also the wall of the next building. Luckily we were just sleeping because there was an event in Cileungsi. The room was clean but in the bathroom for some reason there was something like small tissue shards scattered around. But because we were staying for a day, I was too lazy to call the staff to clean it. There was no hand soap in the sink either, please provide at least bar soap. The bed was comfortable and the AC worked well. The breakfast variety was quite good but the taste could be improved, in my personal opinion. The powdered sugar donuts were delicious, soft. The best part was because there was direct access to the mall so it was very easy to buy food or go for a walk. Thanks, Hotel Ciputra Cibubur. If there is another event around Cibubur, God willing, I will come back.

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Accommodation's Reply

09 Oct 2024

Dear Ms. Elyda, Thank you very much for your review! We are glad to hear that the check-in process was quick and you were able to check in right away, although we apologize for the inconvenience related to the request for a room near the elevator. We will do our best to accommodate special requests in the future. We also apologize for the bathroom cleanliness that did not meet our standards and the lack of hand soap. This will be our concern so that we can provide a better experience in the future. We are glad that you enjoyed the comfort of the bed and the functioning air conditioning. Thank you for your feedback regarding the variety and taste of the breakfast; we will consider improving it for guest satisfaction. We are committed to providing the best service and we look forward to welcoming you back when there is an event around Cibubur. Thank you for choosing Hotel Ciputra Cibubur! Best regards, Elvriani Girsang. General Manager.

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Fatimah L. A.

10.0

/10

Reviewed 29 week(s) ago

Friendly staff and big room 😊 very nice hotel.

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Accommodation's Reply

09 Oct 2024

Dear Mrs Fatimah Thank you so much for your kind words! We're thrilled to hear that you enjoyed the friendly service and spacious room during your stay. Your satisfaction is our priority, and we’re delighted you had a nice experience at our hotel. We hope to welcome you back soon for another wonderful stay! Best regards, Elvriani Girsang General Manager

l***u

Staycation

6.9

/10

Reviewed 32 week(s) ago

Got a smoking room, even though I didn't request a smoking room because I was bringing a small child.

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1 people find it helpful

Accommodation's Reply

20 Sep 2024

Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the smoking room. We understand how important a comfortable environment is, especially when bringing small children. We will ensure in the future to provide a more pleasant experience for you and your family during your stay. Best Regards, Elvriani Girsang. General Manager.

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Rizal S.

Business

10.0

/10

Reviewed 34 week(s) ago

Thank you to all staff and security. The best.

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Accommodation's Reply

04 Sep 2024

Dear Mr. Rizal, Thank you very much for your positive review! We are very happy to hear that you enjoyed the service from all of our staff and security at Hotel Ciputra Cibubur. Your comments will be an additional motivation for us to continue providing the best service. We look forward to welcoming you back in the future. Best regards, Elvriani Girsang. General Manager.

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Mohamad A.

5.0

/10

Reviewed 34 week(s) ago

My room was knocked on by the bellboy around 11 am. And I called the receptionist, and he said that the bellboy knocked on the wrong room because he was on the wrong floor. I have filed a complaint to them. This is the second incident at Ciputra Hotel Cibubur, about two-three months before, at 12.10 when I was getting ready to check out, a cleaning staff immediately entered the room, without checking whether there was anyone inside or not. Fortunately, the room's safe lock was installed, so even though it was open, it was held back by the safelock. Please pay attention.

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1 people find it helpful

Accommodation's Reply

04 Sep 2024

Dear Mr. Mohamad A, Thank you for your feedback. We are very sorry to hear that your stay at Hotel Ciputra Cibubur did not meet your expectations. We understand how important privacy and comfort are during your stay, and we apologize for the incident you experienced regarding the bellboy and the cleaning staff. We have received your complaint and will immediately evaluate and take corrective action to ensure that similar incidents do not recur in the future. Your comments are very important to us and will help us improve our service standards. We hope that you will give us another opportunity in the future to provide a better stay experience. Should you have any questions or need further assistance, please do not hesitate to contact us directly. Best Regards, Elvriani Girsang. General Manager.

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