Hotel Indigo BANDUNG DAGO PAKAR, an IHG Hotel

Comfortable, quiet, clean, very friendly service, very good 💕

Nice and clean hotel, service is also very good.

- New hotel, for regular rooms it's quite spacious. - Cute bathroom, the water is quite strong for showering (I love showering, thus this is my main concern)😂. - The hotel lobby is spacious and the view in the morning is quite good. - The in-room dining service is also fast response, when someone's suitcase was missing they moved quickly to check and confirm every 5 minutes until they found my suitcase🙏🏻🙌🏻 (btw it turned out to be in my sister's room, we booked 5 rooms because). - There are lots of activities in the hotel for children! Starting from face painting, easter egg painting, cotton candy making too! Access to the hotel is also okay

An unforgettable stay experience. The hotel is big and magnificent. The food is delicious with a buffet breakfast with many variations. Got a room with a direct view of nature and a large window. Next will stay at Indigo again if I go to Bandung.

The hotel atmosphere is very comfortable, elegant and comfortable for a staycation. The staff and employees are very friendly and the cleanliness is very good.

The service is very good, the food is delicious, next time I will come here again 🖤🖤💚💚

Excellent service, can request breakfast to be delivered to the room at 03:30.

The hotel is nice, the staff is friendly. But the toilet in the swimming pool is dirty in the corner. The food is ordinary, nothing special for a 5 star and less varied. But the room and the Kancil Club are a treat.

Hotel Indigo Bandung, luxurious, modern and classy.

This hotel has very complete facilities and the room is also spacious and comfortable. The food and restaurants available are also complete, the variety and choice of food are also delicious. Overall the quality of this hotel is very high.

Check-in time should be at 15:00. We were only able to enter at 17:00. The reason was that the room was not yet available. So we waited for 2 hours.

The hotel is really cool, coincidentally we got a city view healing so it was memorable.

Overall it's ok, only the breakfast menu lacks variety. For a 5 star rating, it lacks variety.

Friendly staff, nice view, comfortable everything.

Fun and recommended feels like home

The cleaning staff and the hotel vibes are cool

Staff (Dimas W) - FO SPV is very helpful

Nice, clean, cool place, fast check-in process.

Overall, Hotel Indigo Bandung offers a pleasant and comfortable stay. However, based on my personal experience, there are a few areas that could be improved—particularly related to the breakfast service and guest facilities. There was a miscommunication regarding my reservation, which included breakfast, but this was not properly conveyed to the restaurant team. As a result, I was informed that my booking did not include breakfast, leading to an awkward and unpleasant experience. During peak hours, the breakfast area lacked proper queue management, resulting in a disorganized and crowded atmosphere. Some facilities also seemed unprepared for guest use. The rooftop swimming pool, for example, was not fully ready and lacked clear safety measures. Similarly, other areas like the mini zoo—located on an upper floor—felt unsafe and not yet suitable for guests. While the hotel's design and concept have great potential, improvements in internal coordination and better readiness of key facilities would enhance the overall guest experience.

Cool for the first time to this hotel. All the staff are very friendly starting from check in, breakfast service to check out. The hotel feels very luxurious. The interior design is very spot-able for photos. From the lobby, lounge bar, swimming pool area, even the hotel rooms are very beautiful. 9/10 🤩👍🏻 want to come back again. The Rooftop Pool area will be opened in mid-2025. So curious. The view is really beautiful. The buffet food is delicious