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InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel
Hotels
9.0
/10
Exceptional
454 reviews
What Guests Say About Their Stay
Kevin
10.0
/ 10
Lovely hotel on the beach.
Booked an ocean view Junior suite which was a great room although the ocean was very far away past the spa then the pool and the beach bar!!
Shaneek
10.0
/ 10
The rooms on the property were clean, the customer service was amazing and the food choice was very good
RICHARD
10.0
/ 10
Hotel was amazing! Fabulous rooms, restaurants and food along with great service.
My 2 concerns would be the size of the pool area if going at peak time and also the beach - there were not many loungers and water full of boats so couldn’t go for a swim next to hotel and for a beachside 5* hotel this was disappointing.
In the Area
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Jl. Kusuma Sari No. 8, Sanur, Sanur, Bali, Indonesia, 80227
Main Facilities
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Swimming Pool
Parking
WiFi
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Available Room Types in InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel
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What's around InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel
Jl. Kusuma Sari No. 8, Sanur, Sanur, Bali, Indonesia, 80227
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Discover More About InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel
InterContinental Hotels Bali Sanur Resort, an IHG Hotel, is a stunning getaway nestled in the heart of Bali's serene Sanur area. With its lush gardens and beachfront views, this resort offers a perfect blend of luxury and relaxation. Whether you're on a romantic escape or a family holiday, this place has something for everyone.
Room types available at InterContinental Hotels BALI SANUR RESORT, an IHG Hotel
The resort boasts a variety of room types to suit different needs and preferences. Choose from the elegant Classic Rooms, which offer a cosy retreat with modern amenities, or opt for the spacious Suites that provide a separate living area and stunning views of the ocean or gardens. For those seeking ultimate luxury, the Villas offer private pools and personalised services, ensuring a truly indulgent experience. Each room is designed with Balinese-inspired decor, providing a warm and inviting atmosphere.How to get to InterContinental Hotels BALI SANUR RESORT, an IHG Hotel
Getting to the resort is a breeze. It's just a 30-minute drive from Ngurah Rai International Airport. You can easily grab a taxi or arrange for a private transfer through the hotel. If you're driving, head east on the Bali Mandara Toll Road and follow the signs to Sanur. The resort is conveniently located near the main road, making it accessible for travellers.Facilities and services at InterContinental Hotels BALI SANUR RESORT, an IHG Hotel
The resort offers a range of top-notch facilities and services to enhance your stay. Enjoy a refreshing dip in the outdoor pool, unwind at the spa, or keep up with your fitness routine at the well-equipped gym. The resort also provides a kids' club, ensuring the little ones are entertained. With attentive staff and 24-hour room service, your comfort is a top priority.Food and drink available at InterContinental Hotels BALI SANUR RESORT, an IHG Hotel
While the resort itself offers a delightful dining experience with its on-site restaurant serving a mix of local and international cuisine, there are also plenty of nearby options. Explore the vibrant Sanur area and discover charming cafes and beachfront bars offering fresh seafood and traditional Balinese dishes. Whether you dine in or venture out, your taste buds are in for a treat.Accessibility features at InterContinental Hotels BALI SANUR RESORT, an IHG Hotel
The resort is committed to providing a comfortable stay for all guests, including those with accessibility needs. It features wheelchair-accessible rooms and public areas, ensuring ease of movement throughout the property. The staff is trained to assist guests with special requirements, and accessible parking is available. Your comfort and convenience are well taken care of.Pet and service animal policy at InterContinental Hotels BALI SANUR RESORT, an IHG Hotel
Pets are not allowed at the resort, but service animals are welcome. The staff is accommodating and ready to assist guests travelling with service animals, ensuring a hassle-free stay. Ready for an unforgettable Bali experience? Book your stay at InterContinental Hotels Bali Sanur Resort and other fantastic options via Traveloka. Check out more hotel choices in Bali by visiting this link or book your flights to Bali using this link.All facilities in InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel
Swimming Pool
Fitness Center
Common Space
Lobby
Exterior
Public Facilities
- WiFi in public area
- Room service
- Parking
Things to Do
- Outdoor pool
- Fitness center
Accessibilty
- Accessibility equipment
- Accessible parking
Food and Drinks
- Bar
Connectivity
- Free WiFi
General
- Swimming pool
In-room Facilities
- TV
Sports and Recreations
- Tennis
Accommodation Policy & General Information in InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel
Important Note
We would like to inform you that our Lobby and Lobby Lounge will undergo an exciting refurbishment from Monday, 1 September 2025 to Tuesday, 30 December 2025. During this period, all front office services including check-in, check-out and concierge assistant, will be temporarily relocated to the Club House, conveniently situated near the villas and parking area.
For IHG One Rewards Members: Please also note that our Sunset Cocktails for IHG One Rewards Elite Members will be moved to Layang Layang Restaurant throughout the renovation.
As a valued guest at InterContinental Bali Sanur Resort, you will receive complimentary lounge access that includes all day refreshments, daily breakfast, and cocktail hour, throughout your stay. Patrons staying in Spa Suites and Villas will get to enjoy complimentary daily afternoon tea. This benefit is valid for bookings made starting on August 1, 2022.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel | 120 |
Number of floors in InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel | 4 |
Another facilities in InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel | WiFi in public area, Room service, Outdoor pool, Fitness center, Accessibility equipment |
Frequently asked questions about InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel
What are available facilities at InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel?
There are top facilites at InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel?
The standard check-in time at InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel?
InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel has a 5.0-star rating.
How many floors does InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel have?
InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel has 4.
How many rooms are available at InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel?
InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel has 120.
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More Reviews from Other Guests in InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel
Traveloka (33)
Other sources (421)
9.0
Exceptional
From 421 reviews
Cleanliness
9.2
Room Comfort
9.2
Location
8.6
Service and Facilites
9.2
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Traveller Reviews InterContinental Hotels BALI SANUR RESORT by IHG, an IHG Hotel
Number of reviews per page
20
40
Top reviews
Jessica
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Our room was huge and really beautiful with a lovely outdoor lounge with great views of the ocean. The service from the staff was absolutely impeccable. The breakfast buffet was fantastic, the only thing that was slightly disappointing was the lunch and dinner menus, with both being very similar at Pier8 and Layang Layang, it would have been great to have some more variety. We thoroughly enjoyed our time here
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Kevin
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Lovely hotel on the beach.
Booked an ocean view Junior suite which was a great room although the ocean was very far away past the spa then the pool and the beach bar!!
Shaneek
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The rooms on the property were clean, the customer service was amazing and the food choice was very good
RICHARD
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Hotel was amazing! Fabulous rooms, restaurants and food along with great service.
My 2 concerns would be the size of the pool area if going at peak time and also the beach - there were not many loungers and water full of boats so couldn’t go for a swim next to hotel and for a beachside 5* hotel this was disappointing.
Doug
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It was nice, but some facilities a bit dated.
Ali
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Highly enjoyed our stay
Brittany
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Everything about this property was fantastic. The staff especially went above and beyond for us in every department. Would highly recommend a vacation here!
Wendy
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
It was beautiful and well manicured.
Glen
Leisure
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
I liked the position of the intercontinental but found the facilities lacking. I do realize that one restaurant was closed for refurbishment but the one that was open left food wise a lot to be desired.
Sun Yeon
Leisure
4.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
the room was large but the shower wasn’t working properly, the plumbing is open? I watched my gray water from the sink flow into a hole in the ground…
But most of all, I had a do not disturb sign out but they ignored it and called me to open my door for a complimentary dessert… I thanked them but also let them know that I’m going to sleep, please do not call or knock anymore.
Then they called AGAIN to check how I was doing… I had to unplug the phone because the trust was lost. I understand the intent but it’s a hotel with international travelers, we’re all on different circadian rhythm… I really really needed sleep after 26hrs of travel.
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Anveeta
Leisure Family
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Really lovely property but menu and eating choices were lacking. Some other options would be good. Staff were fantastic and nothing was too much trouble.
Verified traveler
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Our stay at the InterContinental was nice, however I could not give it 5 stars because checking in was problematic, and the beach was not cared for very well (seaweed was not cleaned up, unlike surrounding hotels).
It may have simply been a bad day, but check in was heavily delayed!!
Also the beach is quite nice but unlike the surrounding hotels, the seaweed was not cleaned up, which was a shame.
The food was good, the service was fantastic, and their spa is wonderful. The pool is actually one of its best features.
The rooms are beautiful and the beds were the best throughout our entire trip (3 weeks). However, their products (shampoo/bodywash/lotion) could use some updating…..you would expect a 5 Star establishment to use better quality, if not Sensatia.
Finally, the weights in the gym could also be updated.
Overall, still a really pleasant stay, and we did enjoy the service, grounds and facilities.
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Yasmin
Leisure with Friends
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Beautifully laid out resort, with exceptional swimming pools and grounds. The main swimming pool was far too warm to swim in beyond 8am and was equivalent to the air temperature, so opted for the smaller pools instead.
Breakfast options were good, however, not exceptional for the price.
Rooms were spacious and clean, with ample space for two people. Interior decor was beautiful, however, overall experience does not amount to the cost and luxury expected.
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Sandro
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Great Experience
Amy
Business and Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Can not more highly of the staff. They were all amazing
Michael
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
I want to be fair when I make this review because overall it’s a nice hotel with great staff.
However , there were issues.
1- the main restaurant was closed for refurbishment and you could only use Pier 8 , that said, Pier 8 is in a fantastic location.
2- the hotel is being refurbished throughout and it’s my understanding that the pool and Pier 8 will be refurbished in Jan 25.
3- the hot water in our room was cold /tepid for most of our stay until we were told to let it run for 5 minutes first and even then it was only warm.
4- Normally in a hotel you put down a deposit and pay the rest when leaving . In this case you put down $400.00 and they then text you to say you have exceeded the amount and please put down more. This was first for me.
5- the hotel feels disjointed with a huge pond in the middle with no access around it. Essentially you have the front reception and then the pool and beach side restaurant.
6- not overly friendly reception staff.
The positives.
1- nice room with large balcony / second living area.
2- nice breakfast
3- great restaurant and pool staff.
4- nice pool if somewhat very hot to sit around and very warm water.
5-great location.
In summary I would stay again , however ,wait until all the refurbishment is done.
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Andrew
Business and Leisure with Partner
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
This property is about to udergo an upgrade so maintenance is not being done. 2 lifts out of action, gym machines out of action. Main restaurant out of action. Overall better options elsewhere for the money spent.
Peter Martin
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Great rooms and location.
CHARLIE
Friends and Family
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
OMG. This hotel was amazing. It was toght on the beach and near all.ttprs of restaurants and bars. It is also right on the boardwalk. The pools are amazing. The breakfast was also amazing, i recommend adding breakfast to your stay. The staff was perfection
Shanaz
Leisure Family
4.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
The F&B staff completely incompetent. Really polite staff but just couldn’t do the job or insufficient training. Waiting over 40mins for
Breakfast and poached eggs turned up as boiled go on and on but F&B was terrible.
I also fell outside at the front entrance as water everywhere without appropriate signage I said at checkout experience wasn’t good the staff didn’t have the decency to ask why!! Enough said to be honest.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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