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Java Paragon Hotel And Residence
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Java Paragon Hotel And Residence
Hotels
Preferred Partner Plus
8.6
/10
Very Good
4,808 reviews
What Guests Say About Their Stay
Staff Friendliness (61)
Room Space (59)
Bedroom (58)
Bathroom (49)
RONY H.
9.4
/ 10
Clean and affordable room with decent service and good staff. Mega and Steven are two very commendable staff in their dedication to servicing my personal needs and wants with their amiable attitude and diligence.
Diana D.
10.0
/ 10
This is the second time I choose to stay in Java Paragon for holiday, the hotel is clean and has nice environment. They also have trampolin! My kids love it so much. Me and my family also enjoy the breakfast here, so many kinds we can choose, even my 2 years old daughter loves it. ^_^
Lilia A.
8.5
/ 10
Great place and facilities. Strategic location.
Adityo D. S.
9.1
/ 10
Good hotel, good price, good location.
Andrei G. H.
9.7
/ 10
Good hotel, cozy and good facility
In the Area
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Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Famous among Business Traveler
Excellent Restaurant
+2 more
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Available Room Types in Java Paragon Hotel And Residence
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Per room per night (incl. taxes & fees)
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Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256
Discover More About Java Paragon Hotel And Residence
note: hotel was previously named Java Paragon Hotel and Residences
Location
Staying at Java Paragon Hotel And Residence is a good choice when you are visiting Dukuh Pakis.
About Java Paragon Hotel And Residence
From business event to corporate gathering, Java Paragon Hotel And Residence provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Java Paragon Hotel And Residence, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Java Paragon Hotel And Residence is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Java Paragon Hotel And Residence exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Java Paragon Hotel And Residence is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Java Paragon Hotel And Residence.
All facilities in Java Paragon Hotel And Residence
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Dining area
- Early bird breakfast
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Winery
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Porter
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Terrace
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Business Facilities
- Business center
- Computer station
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Things to Do
- Fitness center
- Health club
- Massage
- Outdoor pool
- Sauna
- Spa
Sports and Recreations
- Basketball
- Fitness center
- Outdoor tennis court
- Tennis
Accessibilty
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
Transportation
- Secure parking
- Valet parking (surcharge)
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Java Paragon Hotel And Residence
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Facility
We are currently undergoing renovations to enhance our facilities, which may cause some noise in guest rooms. We apologize for any inconvenience and appreciate your understanding. If you have any questions or concerns, please contact our reception team. Thank you for your patience during this improvement period. open for limited number of guests per day from 26-7-2024 to 31-1-2025.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Java Paragon Hotel And Residence | 231 |
Number of floors in Java Paragon Hotel And Residence | 22 |
Another facilities in Java Paragon Hotel And Residence | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Java Paragon Hotel And Residence
What are available facilities at Java Paragon Hotel And Residence?
There are top facilites at Java Paragon Hotel And Residence such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Java Paragon Hotel And Residence?
The standard check-in time at Java Paragon Hotel And Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Java Paragon Hotel And Residence provide breakfast?
Yes, Java Paragon Hotel And Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Java Paragon Hotel And Residence
Traveloka (4,808)
8.6
Very Good
From 4,808 reviews
Provided by travellers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.5
Location
8.7
Service and Facilites
8.6
People often mention about Java Paragon Hotel And Residence
All
Bedroom (45)
Staff Friendliness (42)
Ambiance (39)
Distance to City Center (36)
Room Space (36)
Bathroom (36)
Hotel Area (34)
Variety (31)
Check-in/out Time (29)
Taste (29)
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Traveller Reviews Java Paragon Hotel And Residence
Number of reviews per page
20
40
Customer reviews
P***a
8.5
/10
Reviewed 6 hour(s) ago
Echo. Just by closing the door, you can hear it.
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l***a
Leisure
9.4
/10
Reviewed 5 day(s) ago
The receptionist, Mr. Alfredo, is very friendly.
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1 people find it helpful
N***k
Staycation
8.2
/10
Reviewed 2 week(s) ago
I love staying here. Near to my office. My husband loves this hotel. Next time we stay here, we will try the restaurant, it looks nice. Thank you Java Paragon.
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Accommodation's Reply
25 Mar 2025
Dear N***k
Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for your wonderful review through Traveloka. We are thrilled to hear that you had a great stay with us and that our location was convenient for your office. It's also fantastic to know that your husband enjoyed his time here as well. We truly appreciate your kind words. We’re excited that you’re planning to try our restaurant on your next visit – we’re confident you’ll love it! Our team works hard to provide a great dining experience, and we can’t wait for you to enjoy it. Thank you once again for choosing Java Paragon. We look forward to welcoming you both back soon for another memorable stay.
Sincerly
Management
TT
Tony T.
Staycation
9.7
/10
Reviewed 2 week(s) ago
The room is clean, the bathroom is clean. The lighting is very good, not too bright and not too dark.
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1 people find it helpful
Accommodation's Reply
04 Apr 2025
Dear Mr. Tony T, Warmest Greetings from Java Paragon Hotel and Residences Surabaya. Thank you very much for your very positive review via Traveloka. We are very happy to hear that you are satisfied with the cleanliness of the room and bathroom during your stay at our hotel. We are also pleased to know that the lighting in the room can provide the right comfort, not too bright or too dark, which is certainly very important to create a comfortable and relaxing atmosphere for guests. Our commitment to provide the best accommodation experience by paying attention to every detail, including cleanliness and comfort. Your input means a lot to us, and we will continue to strive to maintain high quality of service. Hopefully we can welcome you back with better service on the next occasion. Sincerly, Management
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E***o
9.4
/10
Reviewed 3 week(s) ago
Old hotel but well maintained and clean. Location at the center of West Surabaya and close to the business district. Breakfast menu doesn't have much variety, but enough for standard breakfast.
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Accommodation's Reply
17 Mar 2025
Dear E***o
Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for taking the time to share your thoughts through Traveloka. We are delighted to hear that you found our hotel to be well-maintained and clean. We take great pride in ensuring that our facilities are always in good condition, and it’s wonderful to know that our efforts have met your expectations.
We’re also glad that you appreciated our central location in West Surabaya, as we aim to offer our guests the convenience of being close to the heart of the business district and other key areas in the city.
Regarding the breakfast, we genuinely appreciate your feedback. While we strive to offer a selection that caters to various tastes, we understand that variety is important for our guests. We will certainly take your comments into account as we look for ways to improve and diversify our menu to better meet our guests' preferences.
Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future, and we’re committed to making your next stay even more enjoyable.
Sincerly,
Management
I***n
9.7
/10
Reviewed 5 week(s) ago
I have been stay 3 times in this hotel. Clean, good services.
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Accommodation's Reply
11 Mar 2025
Dear I***n
Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for taking the time to share your experience through Traveloka. We're thrilled to hear that you've chosen to stay with us three times and that you continue to have a positive experience. It's wonderful to know that you appreciate our commitment to cleanliness and the quality of service we provide. Our team works hard to ensure every guest has a comfortable and memorable stay, and your feedback is truly appreciated. We look forward to welcoming you back for many more visits and continuing to make your stays with us enjoyable.
Regards
Management
i***c
10.0
/10
Reviewed 5 week(s) ago
Very comfortable and clean, maximum service for those who want to experience staying at Java Paragon Surabaya
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Accommodation's Reply
05 Mar 2025
Dear i*c. Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are very happy to hear that you felt comfortable and satisfied with the cleanliness and service we provided during your stay at Java Paragon Surabaya. We always strive to provide the best experience for every guest, and your feedback means a lot to us. We hope to welcome you back in the future for a more enjoyable stay. Warmest regards. Management
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N***a
Staycation
8.5
/10
Reviewed 7 week(s) ago
good experience overall 👌old hotel but quite well maintained and clean, maybe the corridors of the rooms could be looked at again, there are some that have leaks but they are not neatly fixed, and maybe a playground could be added so that it is more child-friendly
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Accommodation's Reply
24 Feb 2025
Dear N*a. Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are glad to hear that you had a good experience while staying at Java Paragon Hotel and Residences. We also appreciate the feedback regarding the room corridors and playground area. We will immediately pay attention to improvements in these areas to ensure the comfort of our guests. For suggestions to add a playground, we will consider it for the comfort of families who stay. We look forward to welcoming you back on another occasion. Warm Regards. Management.
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Yohanes
8.5
/10
Reviewed 7 week(s) ago
Quite comfortable, clean, friendly service. Only maybe the soundproofing of the room still needs to be improved because the sound from the neighboring room can still be heard clearly
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Accommodation's Reply
21 Feb 2025
Dear Mr. Yohanes D. Warmest Greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are very happy to hear that you feel comfortable, that our cleanliness and service are satisfactory. We also greatly appreciate the feedback regarding the soundproofing of the rooms. We will continue to strive to improve guest comfort by paying attention to these aspects. Hopefully we can welcome you back on the next occasion with a better experience. Warm Regards, Management.
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I***R
10.0
/10
Reviewed 7 week(s) ago
All services and facilities are perfect
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Accommodation's Reply
20 Feb 2025
Dear I*R. Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience and positive reviews via Traveloka. We are very happy to hear that our services and facilities meet your expectations. We will continue to strive to provide the best experience for every guest. Hopefully we can welcome you back to Java Paragon soon. Warm regards, Management.
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Albert A. S.
Staycation
10.0
/10
Reviewed 8 week(s) ago
In the center of the city, so go anywhere is very near. Next to Ciputra world, and near to Pakuwon mall. Surrounding by many restaurants. The foods is good and many choices. From the room we had a beautiful night view of Surabaya. The price was worth it for the service.
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Accommodation's Reply
19 Feb 2025
Dear Mr. Albert.
Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka.
We are so glad to hear that you enjoyed our central location, with easy access to nearby attractions. We are also happy that you appreciated the variety and quality of the food, as well as the beautiful night view of Surabaya from your room. It’s great to know that you felt the service was worth the price. We look forward to welcoming you and your family again on another occasion.
Warm regards,
Management
Fouad M.
Business
10.0
/10
Reviewed 8 week(s) ago
nice to stay in java paragon. will be stay again next
1 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear Mr. Fouad M
Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are so happy to hear that you had an enjoyable stay at Java Paragon. Your positive feedback truly inspires us to continue delivering excellent service and to enhance our guest experience. We can't wait to welcome you back during your next visit
Warm regards,
Management
L***a
8.5
/10
Reviewed 9 week(s) ago
The sanitary facilities are incomplete. There is none.
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Accommodation's Reply
17 Feb 2025
Dear L*a. Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka and for making Java Paragon your primary choice. It is an honor for us to receive constructive suggestions from you and we have conveyed this information to the relevant department. We look forward to your return visit on another occasion. Warm regards, Management.
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I***R
Staycation
10.0
/10
Reviewed 9 week(s) ago
all services are good and friendly and delicious
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2 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear I*R. Thank you for sharing your experience through Traveloka. We are glad to hear that you are satisfied with our good, friendly service and delicious food. It is our honor to serve you. We look forward to welcoming you back in the next opportunity. Warm Regards, Management.
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tw
tri w.
8.5
/10
Reviewed 10 week(s) ago
close to the mall
public transportation is also easy
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Accommodation's Reply
19 Feb 2025
Dear Tri W. Thank you for sharing your experience through Traveloka. We are glad to hear that you enjoyed the strategic location of the Java Paragon hotel, close to the mall and easily accessible by public transportation. It is an honor for us to serve you, of course we look forward to your next visit. Warm regards, Management.
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h***i
8.8
/10
Reviewed 10 week(s) ago
Although its an old hotel, but I really enjoy my stay. Room was clean, no weird smell, TV and ac working properly. Curtain needs some fixing, since there were some holes.
1 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear h***i
Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. Glad to see how you have an enjoyable stay with all the facilities and found the room clean and comfortable. We appreciate your comments about the curtain, and we will make sure to address that issue. This positive feedback trully motivates us to keep up the good work and improving our service quality to satisfy our dearest guests. We look forward to welcoming you again on another occasion.
Kind regards,
Management.
I***R
Staycation
10.0
/10
Reviewed 10 week(s) ago
The service from the hotel staff is friendly and delicious. The hotel atmosphere is calm and comfortable. The car park is quite spacious. The food menu in the restaurant has many variations.
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2 people find it helpful
Accommodation's Reply
31 Jan 2025
Dear I*R. Warmest Greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are happy to hear that you enjoyed the hospitality and comfort during your stay at Java Paragon Hotel, especially your impression of the atmosphere, spacious parking area and varied food menu. Thank you for making Java Paragon Hotel your main choice. We look forward to your return visit on another occasion. Warm Regards, Management.
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D***d
Leisure
10.0
/10
Reviewed 10 week(s) ago
the staff is very friendly, and very helpful
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Accommodation's Reply
17 Feb 2025
Dear D*d. Thank you for sharing your experience through Traveloka. We are happy to hear that you enjoyed staying with us at Java Paragon, especially the friendliness of our staff who were very helpful during your stay at Java Paragon. Of course, we look forward to your next visit. Warm regards, Management.
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S***a
Staycation
7.3
/10
Reviewed 10 week(s) ago
It happened that I checked in at night, when I entered the apartment, I got goosebumps from the old vibes, the items were also old-fashioned, there were lots of doors, and the lights were dim.
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1 people find it helpful
Accommodation's Reply
31 Jan 2025
Dear S*a, Warmest Greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. It is an honor for us to be your first choice. We greatly appreciate the constructive suggestions provided, and we have forwarded the feedback to the relevant department. We will re-evaluate the areas mentioned to ensure guest comfort. We look forward to welcoming you and your family back on another occasion. Warm Regards, Management.
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E***a
Staycation
10.0
/10
Reviewed 11 week(s) ago
spacious room, clean, cold air conditioning, very friendly and helpful staff..
because of a mistake in booking a room, on the 2nd day had to check out and check in to another room, even though that day had to go to kidzania which closed at 5 pm while check in could only be done at 2 pm, but the hotel staff gave a solution so that our things were packed, later the hotel staff would help move them to the new room.
after returning to the hotel, all the items had been moved to the new room, not a single item was left behind, even the small coins scattered on the table were moved to the new room, the service was truly above average
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Accommodation's Reply
19 Feb 2025
Dear E*a. Warmest Greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka for this wonderful review. We are very happy to hear that you are very satisfied with the spacious, clean room, and the comfortable service and AC. We are also happy that our team could assist with the room moving process and ensure all your belongings are safe and well organized. Your satisfaction is our priority, and we are happy to provide service that exceeds expectations. We look forward to welcoming you and your family back on another occasion. Warm Regards, Management.
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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