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Luminor Hotel Jemursari By WH
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Luminor Hotel Jemursari By WH
Hotels
Traveloka Preferred Partner
8.7
Impressive
From 7,192 verified guests reviews
What Guests Say About Their Stay
Strategic Location (68)
Friendly Staffs (98)
Clean Room (124)
Great Cleanliness (3)
Dian K.
8.5
/ 10
The room was good enough, it just a little bit noisy when you get the top floor. However, the breakfast serves very well, tasty with many variant menu that you can choose.
Laviana S.
9.4
/ 10
I like the Ambience! it's a nice place to your longstay, the bed are so fluffy, water runs nice, you're the control of your aircon, and last but not least the food and service are nice, definitely will come back again here, Thanks Luminor !
Agus T.
9.4
/ 10
Excellent food and beverage. Clean room, excellent amenities: comfortable bed, nice strong hot shower. Very helpful staff members. Efficient check in and check out process. All in all very enjoyable stay. Definitely will come back and tell my friends.
In the Area
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Jl. Jemur Sari No. 206 - 208 Surabaya , Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Luminor Hotel Jemursari By WH
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What's around Luminor Hotel Jemursari By WH
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Jl. Jemur Sari No. 206 - 208 Surabaya , Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
Discover More About Luminor Hotel Jemursari By WH
Location
Luminor Hotel Jemursari By WH is located in area / city Tenggilis Mejoyo.
About Luminor Hotel Jemursari By WH
From business event to corporate gathering, Luminor Hotel Jemursari By WH provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Luminor Hotel Jemursari By WH.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Luminor Hotel Jemursari By WH exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Luminor Hotel Jemursari By WH is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Luminor Hotel Jemursari By WH is the right place to stay.
All facilities in Luminor Hotel Jemursari By WH
Fitness Center
Functional Hall
Lobby
Exterior
Bedroom
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Buffet lunch
- Vegetarian meal
Hotel Services
- Bellhop
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
Business Facilities
- Business center
- Computer station
- Meeting facilities
- Photocopier
- Projector
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Accessibilty
- Accessible parking
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Supermarket
Transportation
- Valet parking
Sports and Recreations
- Fitness center
Kids and Pets
- Babysitting
Things to Do
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Luminor Hotel Jemursari By WH
Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Luminor Hotel Jemursari By WH | 174 |
Number of floors in Luminor Hotel Jemursari By WH | 15 |
Another facilities in Luminor Hotel Jemursari By WH | Coffee/tea in lobby, Coffee shop, 24-hour room service, Room service, Safety deposit box |
Frequently asked question in Luminor Hotel Jemursari By WH
What are available facilities at Luminor Hotel Jemursari By WH?
There are top facilites at Luminor Hotel Jemursari By WH such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Luminor Hotel Jemursari By WH?
The standard check-in time at Luminor Hotel Jemursari By WH is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Luminor Hotel Jemursari By WH provide breakfast?
Yes, Luminor Hotel Jemursari By WH provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Luminor Hotel Jemursari By WH
Overall Rating & Reviews
From 7,192 verified guests reviews
8.7
Impressive
Fantastic
2,683
Very Good
3,584
Satisfying
210
Average
715
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (68)
friendly staffs (98)
clean room (124)
great cleanliness (3)
tasty breakfast (111)
complete facilities (3)
varied breakfast (5)
tasty food (196)
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Y
Yoseph
Medical Travel
9.7
/ 10
19 Nov 2024
Nice Hotel and nice hospitality 😊😊
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Accommodation's Reply
22 Nov 2024
Dear Mr. Yoseph, Warmest greetings from Luminor Hotel Surabaya - Jemursari, Thank you for staying at Luminor Hotel Surabaya - Jemursari and taking your time to share your review about our hotel. It is always a pleasure to receive positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Intan Alice. General Manager
CM
Christian M.
10
/ 10
15 Nov 2024
Good Hotel, and very comfort, good hospitality and Very nice place to stay with family too
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Accommodation's Reply
22 Nov 2024
Dear Mr. Christian M., Warmest greetings from Luminor Hotel Surabaya - Jemursari, Thank you for staying at Luminor Hotel Surabaya - Jemursari and taking your time to share your review about our hotel. It is always a pleasure to receive positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Intan Alice. General Manager
Riko B.
Leisure
9.7
/ 10
30 Sep 2024
Strategic location and Clean room.
1 liked this review
Accommodation's Reply
17 Oct 2024
Dear Mr. Riko B, Warmest greetings from Luminor Hotel Surabaya-Jemursari, Thank you for staying at Luminor Hotel Surabaya-Jemursari and taking your time to share your review about our hotel. It is always a pleasure to receive positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Intan Alice. General Manager.
Octaviani P.
8.5
/ 10
22 Sep 2024
Like this review?
Accommodation's Reply
12 Oct 2024
Dear Ms. Octaviani P, Warm greetings from Luminor Hotel Surabaya-Jemursari, Thank you for staying at Luminor Hotel Surabaya-Jemursari, and we greatly appreciate your time to share your review of our Hotel. We are very pleased to receive Ms. Octaviani's feedback and we are committed to always providing better service for your next visit. We greatly hope to be able to welcome Ms. Octaviani back to Luminor Hotel Surabaya-Jemursari. Sincerely, Intan Alice. General Manager.
H***i
This is a guest profile.
Business travel
8.5
/ 10
11 Sep 2024
Friendly and helpful staffs, quick check in and out, good breakfast, clean.
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Accommodation's Reply
20 Sep 2024
Dear Mr./Mrs. H*I, Warmest greetings from Luminor Hotel Surabaya-Jemursari, Thank you for staying at Luminor Hotel Surabaya-Jemursari and taking your time to share your review about our hotel. It is always a pleasure to receive positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Intan Alice. General Manager.
C***n
This is a guest profile.
Business travel
10
/ 10
25 Aug 2024
Good hotel with good breakfast food at Jemursari.
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Accommodation's Reply
20 Sep 2024
Dear Mr./Mrs. C*and, Warmest greetings from Luminor Hotel Surabaya-Jemursari, Thank you for staying at Luminor Hotel Surabaya-Jemursari and taking your time to share your review about our hotel. It is always a pleasure to receive positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Intan Alice. General Manager.
MA
Mas A. A. H.
7.3
/ 10
19 Jul 2024
Waiting for check in process is too long (hotel room was not ready).
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Accommodation's Reply
22 Jul 2024
Dear Mr. Mas A. A. H, Warmest greetings from Luminor Hotel Surabaya-Jemursari. Thank you for staying at Luminor Hotel Jemursari Surabaya and taking your time to share your review about our Hotel. We would like to deeply apologize if you have any inconvenience while you're staying with us, especially that the room did not ready at the time. We have conveyed this matter to our team so we will do any check to be better in the future. Your feedback is essential in helping us improve our services, we really appreciate it. We are committed to always providing better service, so that your next visit will be more memorable. Sincerely looking forward to welcoming you again at Luminor Hotel Surabaya-Jemursari in the near future. Best Regards. Intan Alice. General Manager.
SY
Sari Y.
8.4
/ 10
07 Jul 2024
I enjoyed staying at Luminor Hotel, Jemursari in Surabaya. The room was comfortable, clean, and spacious enough. The facilities were quite good and satisfying. The service staff were very good and friendly. However, the breakfast was less satisfying. There were many food options, but the taste was still lacking. Hopefully, the taste can be improved further.
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1 liked this review
Accommodation's Reply
16 Jul 2024
Dear Mrs. Sari Y, Warmest greetings from Luminor Hotel Surabaya-Jemursari. Thank you for staying at Luminor Hotel Surabaya – Jemursari and taking your time to share your review about our Hotel. It is always a pleasure to receive positive feedback. And we do apologize about the taste of our breakfast, we will do any improvement to get better of the taste. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Intan Alice. General Manager.
E***e
This is a guest profile.
Business travel
10
/ 10
06 Jun 2024
Good Price, Clean and friendly staff.
Like this review?
G***t
This is a guest profile.
Business travel
8
/ 10
03 Jun 2024
Perfect and extra ordinary breakfast.
Like this review?
Accommodation's Reply
05 Jun 2024
Dear Mr./Mrs. G*t, Warmest Greetings from Luminor Hotel Surabaya-Jemursari. We would like to say thank you for your review about our hotel. It is always a pleasure to recevie positive feedback. I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Management of Luminor Hotel Surabaya-Jemursari.
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