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Marianna Resort & Convention Tuktuk Samosir

Name: Marianna Resort & Convention Tuktuk Samosir
Address: Jln PUD Kelurahan Tuktuk Siadong Simanindo, Samosir, Danau Toba, Sumatra Utara, Indonesia, 22395, Jln PUD Kelurahan Tuktuk Siadong Simanindo, Sumatra Utara, 22395, Indonesia
Rating: 9

Resorts

8.9

/10

Very Good

212 reviews

What Guests Say About Their Stay

Variety (24)

Taste (21)

Surroundings (17)

Family Friendly (17)

T***Y

10.0

/ 10

The hotel staff is friendly. The cleanliness is good and the food is varied and all delicious. Alhamdulillah. God willing, next time I will bring my family here again

In the Area

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Jln PUD Kelurahan Tuktuk Siadong Simanindo, Samosir, Danau Toba, Sumatra Utara, Indonesia, 22395

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Marianna Resort & Convention Tuktuk Samosir is located in area / city Tuktuk Siadong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Marianna Resort & Convention Tuktuk Samosir

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What's around Marianna Resort & Convention Tuktuk Samosir

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Jln PUD Kelurahan Tuktuk Siadong Simanindo, Samosir, Danau Toba, Sumatra Utara, Indonesia, 22395

Discover More About Marianna Resort & Convention Tuktuk Samosir

Location

Marianna Resort & Convention Tuktuk Samosir is located in area / city Tuktuk Siadong.

About Marianna Resort & Convention Tuktuk Samosir

Not only located within easy reach of various places of interests for your adventure, but staying at Marianna Resort & Convention Tuktuk Samosir will also give you a pleasant stay.

Marianna Resort & Convention Tuktuk Samosir is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, Marianna Resort & Convention Tuktuk Samosir provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Marianna Resort & Convention Tuktuk Samosir is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Marianna Resort & Convention Tuktuk Samosir, a wonderful accommodation for your family holiday.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Marianna Resort & Convention Tuktuk Samosir.

Marianna Resort & Convention Tuktuk Samosir is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Marianna Resort & Convention Tuktuk Samosir exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Marianna Resort & Convention Tuktuk Samosir is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at Marianna Resort & Convention Tuktuk Samosir.

All facilities in Marianna Resort & Convention Tuktuk Samosir

Others

General

AC
Ballroom
Banquet
Connecting rooms
Heater
Non-smoking room
Swimming pool
Recreation room
Rooftop terrace
Smoking area
Terrace

Hotel Services

Bellhop
Concierge
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Porter
Tours

Sports and Recreations

Canoeing
Catamaran sailing
Cycling
Fishing
Fitness center
Jet ski
Waterskiing
Water sport

Public Facilities

24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Food and Drinks

Bar
Breakfast
Buffet breakfast
Continental breakfast
Dining area
Winery

Accessibilty

Accessible bathroom
Accessible parking

Business Facilities

Conference room
Meeting facilities

Things to Do

Fitness center
Garden

Family-friendly Facilities

Kids club

Transportation

Secure parking

Nearby Facilities

ATM/Banking

Connectivity

Free WiFi

Accommodation Policy & General Information in Marianna Resort & Convention Tuktuk Samosir

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Marianna Resort & Convention Tuktuk Samosir	123
Number of floors in Marianna Resort & Convention Tuktuk Samosir	4
Another facilities in Marianna Resort & Convention Tuktuk Samosir	Ballroom, Banquet, Connecting rooms, Heater, Non-smoking room

Frequently asked question in Marianna Resort & Convention Tuktuk Samosir

What are available facilities at Marianna Resort & Convention Tuktuk Samosir?

There are top facilites at Marianna Resort & Convention Tuktuk Samosir such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Marianna Resort & Convention Tuktuk Samosir?

The standard check-in time at Marianna Resort & Convention Tuktuk Samosir is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Marianna Resort & Convention Tuktuk Samosir provide breakfast?

Yes, Marianna Resort & Convention Tuktuk Samosir provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Marianna Resort & Convention Tuktuk Samosir

Overall Ratings & Reviews Marianna Resort & Convention Tuktuk Samosir

Traveloka (212)

8.9

Very Good

From 212 reviews

Provided by travellers on

Cleanliness

9.0

Room Comfort

8.9

Meal

8.7

Location

9.1

Service and Facilites

8.7

People often mention about Marianna Resort & Convention Tuktuk Samosir

All

Variety (27)

Staff Friendliness (26)

Surroundings (25)

Bedroom (25)

Taste (25)

Family Friendly (21)

Hotel Area (21)

Activity Option (20)

Bathroom (20)

Accessibility (19)

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Traveller Reviews Marianna Resort & Convention Tuktuk Samosir

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Customer reviews

A***i

Leisure

10.0

/10

Reviewed 3 week(s) ago

Ok and steady, recommended. Comfortable atmosphere.

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Accommodation's Reply

14 Apr 2025

Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager

G***t

Leisure

9.7

/10

Reviewed 3 week(s) ago

Thank you for your service during our stay.

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Accommodation's Reply

14 Apr 2025

Utty T.

Leisure

9.1

/10

Reviewed 11 week(s) ago

Great location. Room view (cool view suite room) mediocre service (restaurant on the roof top and front office) better service at the restaurant during breakfast. Bath towels do not feel like a 5 star hotel. Sofa in the living room is not very clean. It is difficult to contact the front office, so you have to call from outside, even on WA there is no response.

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4 people find it helpful

Accommodation's Reply

12 Feb 2025

Dear Beloved Guest, Horas From A Truly Unique Experience Thank you for taking the time to share your experience at Marianna Resort. We’re delighted to hear that you enjoyed our location and the stunning views from our Suite Room. However, we sincerely apologize for the shortcomings you experienced, particularly in the service at our rooftop restaurant and front office, the cleanliness of the living room sofa, and the quality of the bath towels. We completely understand that every detail matters in ensuring a comfortable stay, and we take your feedback very seriously. We are also truly sorry for the difficulty you faced in reaching our front office. This is certainly not the level of service we strive to provide, and we will be reviewing and improving our communication system to ensure that all guests receive prompt assistance whenever needed. Your feedback is invaluable to us, as we are continuously working to enhance our service and guest experience. We truly appreciate your honesty and hope to have the opportunity to welcome you back for a much-improved stay. Please do not hesitate to reach out to us directly if there is anything we can do to make your next visit more comfortable. Sincerely, Willy SUDERES General Manager

a***y

10.0

/10

Reviewed 12 week(s) ago

Good hotel in samosir. Best value of money

1 people find it helpful

Accommodation's Reply

04 Feb 2025

Dear Our Beloved Guest, Horas From A Truly Unique Experience- Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Willy SUDERES General Manager

berman g.

Staycation

9.7

/10

Reviewed 12 week(s) ago

New hotel in Tuk Tuk Siadong. Varied breakfast menu. Clean. Great view. Can play jet ski. Awesome.👍👍

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1 people find it helpful

Accommodation's Reply

01 Feb 2025

Salsa L. S.

Leisure

9.4

/10

Reviewed 13 week(s) ago

It was worth the price. The check in till the welcoming process was awesome. The room is a standard kind of $ room but the food, facilities and view is fantastic

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Accommodation's Reply

28 Jan 2025

Dear Our Beloved Guest, Horas From A Truly Unique Experience- Thank you for taking the time to share your experience with us. We're thrilled to hear that you found your stay worth the price and enjoyed the check-in and welcoming process. Ensuring a smooth and pleasant arrival for our guests is always a top priority, and your kind words mean a lot to us. We’re delighted that you loved the food, facilities, and breathtaking views—these are aspects we take pride in delivering to enhance your stay. Your feedback about the room is noted, and we will continue working on providing even greater value to our guests. We hope to welcome you back soon for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. Sincerely, Willy SUDERES General Manager

C***a

Staycation

9.7

/10

Reviewed 15 week(s) ago

First time staycation at Hotel Marianna. The villa is clean and very comfortable with a view of Lake Toba. Complete facilities and there is a kids club and swimming pool which is very helpful so that children do not get bored. Will definitely come back here again.

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1 people find it helpful

Accommodation's Reply

17 Jan 2025

Dear Beloved Guest, Horas From A Truly Unique Experience- Thank you for your wonderful feedback! We are delighted to hear that you and your family enjoyed your stay at Marianna Resort. Your satisfaction is our top priority, and we remain committed to providing the best service and facilities. We look forward to welcoming you back for another memorable stay with us. Sincerely, Willy SUDERES General Manager

Darnaji D.

Leisure

8.9

/10

Reviewed 15 week(s) ago

The view is very nice for rooms facing the lake.

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2 people find it helpful

Accommodation's Reply

17 Jan 2025

Karen T.

Leisure

8.8

/10

Reviewed 16 week(s) ago

Great place to enjoy Lake Toba view, located in very strategic area with lots of activities options such as riding vespa, bike, jetski, canoe, etc. But the communication between receptionist and jetski coordinator need to be fixed because they messed up the booking schedule which make us got upset since we have to catch a ferry to cross island from Samosir. It was new year holiday so the hotel is really full, and maybe they got overwhelmed with the crowd

1 people find it helpful

Accommodation's Reply

09 Jan 2025

Dear Beloved Guest, Horas From A Truly Unique Experience Thank you for taking the time to share your feedback and for choosing Marianna Resort for your New Year holiday. We’re delighted to hear that you enjoyed the stunning Lake Toba views, our strategic location, and the variety of activities we offer. We sincerely apologize for the inconvenience caused by the miscommunication between our receptionist and the jetski coordinator. We understand how this impacted your schedule, especially with the need to catch a ferry. The New Year holiday is indeed one of our busiest periods, and while we strive to maintain excellent service even during peak times, it seems we fell short on this occasion. Please rest assured that we are reviewing our booking and communication processes to ensure smoother coordination and to prevent similar issues in the future. Your feedback helps us identify areas for improvement, and we genuinely appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a seamless and enjoyable experience. Should you plan your next visit, feel free to reach out to us directly so we can assist in making your stay even more memorable. Sincerely, Willy SUDERES General Manager

R***a

Leisure

10.0

/10

Reviewed 18 week(s) ago

very good and friendly service

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2 people find it helpful

Accommodation's Reply

09 Jan 2025

Dear Beloved Guest, Horas From A Truly Unique Experience Thank you so much for your kind review! We’re delighted to hear that you found our service excellent and our team friendly. Guest satisfaction is our top priority, and feedback like yours motivates us to continue delivering exceptional service. We look forward to welcoming you back to Marianna Resort for another memorable experience. If there’s anything we can assist you with, please don’t hesitate to reach out to us. Sincerely, Willy SUDERES General Manager

C***i

Staycation

6.5

/10

Reviewed 21 week(s) ago

Honestly, before going to Mariana, I stayed at Labersa. I admit that the hotel atmosphere is nice. But there are many things I don't like there, first, hotel facilities such as swimming pools can only be used until 18:00, unlike Niagara or Labersa hotels, guests can use the facilities as much as they want (guests take care of themselves), second, laundry facilities can only be used at limited times. Unlike other hotels, they are still served at 22:00 (although they are charged, for me that's not a problem) and I don't like the staff who sell cookies, the price listed is not the same as the price paid. I gave advice to the staff to change the price so that no one feels strange anymore. For breakfast, I admit that per child is charged 200,000 in my opinion it is too expensive, considering the portion of food for children is very small. But I admit that there are many choices of food there. Lastly, the late co, coincidentally my child has online ballet. They couldn't help me at all with the late co, even though I said that it was okay if I was charged. During my stay at the hotel from Brastagi to Perapat. This is the only hotel whose rules are too excessive. I wanted to try the massage service but what a shame it was only until 19:00 and I couldn't go back at 11:00 even though it was close to the opening hours. 🤣🤣🤣 It's weird. Even though if they want to make money, it's very easy, the massage service is open until 23:00 and the laundry service is 24 hours. That's very profitable.

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9 people find it helpful

Accommodation's Reply

19 Dec 2024

Dear Beloved Guest, Horas From A Truly Unique Experience Thank you for taking the time to share your detailed feedback about your stay at Marianna Resort. We appreciate your comments, both positive and constructive, as they help us enhance our services and offerings. We’re delighted to know you enjoyed the ambiance of our hotel, and it’s encouraging to hear that it left a positive impression on you. We have also taken note of your concerns regarding the operational hours of our swimming pool, laundry services, and massage facilities. These policies are designed with the comfort and safety of all our guests in mind, but we truly understand that flexibility is important to some of our guests. Your suggestions will be discussed internally as we evaluate ways to make our facilities more accommodating in the future. Regarding the experience with our cookie pricing, we sincerely apologize for any confusion or inconvenience caused. We have addressed this with the relevant team to ensure pricing accuracy and consistency moving forward. Your feedback about the cost of breakfast for children and the late check-out policy is also very valuable to us. We aim to provide fair and flexible services and will take your input into consideration for improving our guest experience. Once again, thank you for your candid suggestions. It’s always our goal to deliver an exceptional stay, and we hope to have the opportunity to welcome you and your family back in the future, providing a more seamless and enjoyable experience. Sincerely, Willy SUDERES General Manager

Martina P.

9.7

/10

Reviewed 23 week(s) ago

The hotel is nice, the staff is nice, the view is very beautiful, the room is comfortable, the food is varied but the taste is not suitable for my tongue. Hopefully the next time I go to this hotel, the food will be even better.

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4 people find it helpful

Rachma A. R.

Business

6.9

/10

Reviewed 26 week(s) ago

2X Stay here, the first one was really good. But the second one was very disappointing. The staff was not friendly. Of all the staff, only the restaurant staff were friendly. 2 disappointing incidents during the stay. 1: The suitcase that was left at the concierge was taken with the suitcases of another group. And when I asked to pick up the suitcase, it took a long time to get it. 2. Leave the items at the concierge again, the items were lost and there was no responsibility at all. We asked questions but still no answer, just going around in circles and what was very disappointing was that there was no apology at all from the hotel. There is no CCTV in the concierge room, how can we know if the items were taken by someone else or not. We asked to see the CCTV but were not allowed to see it, so how can we check it? There were still dirty things in the room, such as the sofa and chairs on the balcony.

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12 people find it helpful

Diana A.

Leisure

10.0

/10

Reviewed 27 week(s) ago

Nice hotel with really beautiful view. The staff is very friendly. Complete facilities. Tried the speedboat and it was so much fun! The variety of food at breakfast is also quite a lot. Tried the red velvet and mocha cake, wow, delicious. Success for Marianna Resort.

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1 people find it helpful

Hans A. D.

10.0

/10

Reviewed 27 week(s) ago

Played jet ski in Toba lake, the cost is relevant and the equipment is new.

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Khairul

Staycation

10.0

/10

Reviewed 28 week(s) ago

Stayed there with my family. The hotel is pricey but it 's a good hotel.

1 people find it helpful

Accommodation's Reply

17 Oct 2024

Selva R.

8.5

/10

Reviewed 30 week(s) ago

Ok, just the employees are not very friendly.

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2 people find it helpful

Accommodation's Reply

02 Oct 2024

Dear Our Beloved Guest, Horas From A Truly Unique Experience- Thank you for your honestly feedback. I sincerely apologize for any inconvenience this may have caused you during your stay. It is our utmost priority to ensure that all our customers receive excellent service. I appreciate your understanding and I hope that you will continue to choose our services in the future. We strive to exceed your expectations and provide you with a seamless experience. Sincerely, Willy SUDERES General Manager

N***y

Leisure

10.0

/10

Reviewed 36 week(s) ago

Comfortable hotel. Friendly staff. Great breakfast. Wow ☺.

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Accommodation's Reply

08 Sep 2024

H***n

Staycation

9.7

/10

Reviewed 38 week(s) ago

The rooms are clean but the price is quite expensive and often runs out because there are lots of people ordering.

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Samsiah S.

Leisure

10.0

/10

Reviewed 40 week(s) ago

Very cool, very memorable, very good service, delicious food.

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Accommodation's Reply

23 Jul 2024

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