8.7

/10

Very Good

3,609 reviews

What Guests Say About Their Stay

Room Space (45)
Staff Friendliness (41)
Bedroom (41)
Distance To City Center (39)
D***a
10.0
/ 10
One of my favorite hotels in Makassar for staycations. Very clean, the food tastes good, friendly staff, and the rooms are clean and cozy.
Mrs Suriani Labiran
8.5
/ 10
Superb location and the hotel staff are friendly and attentive. Room was always clean and neat. The best part is that Makassar doesn’t have many hotels that provided good breakfast we chose Melia for its exceptional breakfast. The pool not so good overall great hotel.
Putri A. P. S.
9.4
/ 10
Bismillah, if I may suggest, other than 19th floor other room was comfortable and had nice view for me, I was on 15, 19&11, I hardly had good sleep due to noise coming from 20th floor(squeaky sound of chairs etc). Hence book other than 19th and you ll be fine InsyaaAllah. I had great time staying here. the staff were pretty accomodating to my requests (i specifically requested to have female staff for room cleaning and laundry whenever they were available, and Alhamdulillaah they managed to fulfill it), Thankyou, Jazakumullah Khair 🙏🏽. the gym and the pool were amazing. the food was delicious. I originally planned to stay for 5 nights and moved to other hotel but ended up extending my stay for another 7nights, it started to feel like home I guess😂. I love the fragrance whenever I entered the lobby, it got me into thinking "oh am in Melia". I know it's hard sometimes, but smiling really can make people's day. Senyuman dapat membuka segala kebaikan. Terimakasih untuk senyuman dan kesabaran kalian.🤗. Keep up the good work!. Semangat. I hope this review helps. Recommended.
febrianti
9.7
/ 10
This hotel is a perfect hotel for family vacation. My little kids love the bedroom and the swimming pool. And for my teenagers love the roof top restaurant. And all of that we would like say thank you for all the Melia staff for your hospitality.
Alberta
8.8
/ 10
good and clean place. close to the city and beach.
In the Area
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Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Melia Makassar is a hotel in a good neighborhood, which is located at Mariso. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125
Lobby Melia Makassar
Lobby 2 Melia Makassar

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Location


Melia Makassar is a hotel in a good neighborhood, which is located at Mariso.

About Melia Makassar

From business event to corporate gathering, Melia Makassar provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Melia Makassar exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Melia Makassar is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Melia Makassar.

All facilities in Melia Makassar

Bar, Cafe and Lounge Melia Makassar
Bar, Cafe and Lounge
Swimming Pool Melia Makassar
Swimming Pool
Entertainment Facility Melia Makassar
Entertainment Facility
Functional Hall Melia Makassar
Functional Hall
Lobby Melia Makassar
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Massage
  • Spa

Accessibilty

  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Laundry

Food and Drinks

  • Breakfast
  • Buffet breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Transportation

  • Airport transfer

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Melia Makassar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga. Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi. Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Melia Makassar
135
Number of floors in Melia Makassar
20
Another facilities in Melia Makassar
24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Melia Makassar

What are available facilities at Melia Makassar?
There are top facilites at Melia Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Melia Makassar?
The standard check-in time at Melia Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Melia Makassar provide breakfast?
Yes, Melia Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Melia Makassar

8.7
Very Good

From 3,609 reviews

Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.6

Location

8.9

Service and Facilites

8.9

People often mention about Melia Makassar
All
Room Space (48)
Staff Friendliness (46)
Bedroom (45)
Distance to City Center (44)
Ambiance (43)
Taste (41)
Bathroom (39)
Hotel Area (39)
Variety (39)
Accessibility (36)
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Traveller Reviews Melia Makassar

Number of reviews per page
20
40

Customer reviews

Profile Picture
MEGA S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 day(s) ago

Good hotel and good hospitality.

1 people find it helpful

M***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 day(s) ago

Good hotel and good hospitality.

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Frisna E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.4

/10

Reviewed 1 week(s) ago

Strategic location, poor service in my opinion as a suite room user, there are only 2 lifts and frequent maintenance, but I like the room and also for the restaurant, the menu variations for breakfast/sahur are very limited and the taste isn't worth the price.
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Accommodation's Reply
29 Mar 2025
Thank you for staying at Melia Makassar and sharing your experience with us. We are pleased to know that you enjoyed our suite room and the convenience of the hotel's location. We apologize for any inconvenience you experienced regarding the service, limited number of lifts, and the variety and taste of the breakfast/sahur menu. Your feedback is very valuable to us, and we will forward it to the relevant team for evaluation and improvement of our service quality in the future. We hope to welcome you back with a better experience in the future. If there is anything we can help you with, please do not hesitate to contact us. Warm regards, Shinta. Guest Experience. Melia Makassar
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S***I
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

I've stayed at Melia twice, the most comfortable hotel in Makassar in my opinion.
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Accommodation's Reply
29 Mar 2025
Thank you for your trust in staying at Melia Makassar again! We are very happy to know that you felt comfortable during your stay with us and considered Melia as the most comfortable hotel in Makassar. We hope to continue to provide a pleasant stay experience for you on every subsequent visit. See you again at Melia Makassar! Warm regards, Shinta. Guest Experience. Melia Makassar
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kardi
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

I think its one of the best hotel at Makasar and price is relatively affordable

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Accommodation's Reply
07 Mar 2025
Thank you for your kind words and for choosing Meliá Makassar for your stay. We are delighted to hear that you consider our hotel among the best in Makassar and that you found our pricing to be relatively affordable. Providing a comfortable and memorable experience for our guests is our top priority, and your positive feedback encourages us to continue delivering excellent service. We look forward to welcoming you back in the future for another enjoyable stay. Best regards, Dewi Shinta Guest Experience Team Meliá Makassar
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Freddy
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

Great experience and I am full recommended for this hotel

1 people find it helpful

Accommodation's Reply
19 Feb 2025
Dear Valued Guest, Thank you for your kind words and recommendation. We are delighted to hear that you had a great experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you again in the future. Best regards, Dewi Shinta Guest Experience
R***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

Always a family choice when in Makassar
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3 people find it helpful

Accommodation's Reply
09 Feb 2025
Thank you for trusting Melia Makassar as your family's first choice when in Makassar! We are very happy to know that you always enjoy your stay with us. We will continue to strive to provide the best service so that every visit by you and your family is even more memorable. See you again at Melia Makassar! Warm regards, Dewi Shinta. Guest Experience
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Melisa Y. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

Very comfortable hotel for me and my partner
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Accommodation's Reply
05 Feb 2025
Thank you for your positive review! We are very pleased to know that you and your partner felt comfortable during your stay at Melia Makassar. Guest satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay. See you on your next visit! Warm regards, Dewi Shinta. Guest Experience
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Very friendly staff, varied food and kids friendly
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1 people find it helpful

Accommodation's Reply
31 Jan 2025
Warm greetings from Melia Makassar, Thank you for your positive review! We are pleased to know that the friendliness of our staff and the variety of food provided a pleasant experience for you. We are also very pleased that the facilities and atmosphere at our hotel are child-friendly, making it a great choice for families. We look forward to welcoming you back on your next visit for a more memorable experience. Warm regards, Dewi Shinta. Guest Experience
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Andi A. M.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

the staff is friendly the food is delicious
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Accommodation's Reply
31 Jan 2025
Warm greetings from Melia Makassar, Thank you for your brief yet meaningful review! We are glad to know that you enjoyed the friendliness of our staff and the food we serve. Your satisfaction is our motivation to continue providing the best service. We look forward to welcoming you back in the near future for a more enjoyable experience. Warm regards, Dewi Shinta. Guest Experience
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F***i
icon-origin-TRAVELOKA

8.4

/10

Reviewed 10 week(s) ago

What we like is the fitness center and swimming pool are okay, but the room cleanliness is lacking, because I found a handprint on the glass near the bed and what is disappointing is the hotel staff because when I requested this hotel I asked for a room with 1 large bed but they gave me a single bed and the reception staff was not very friendly and not helpful, the food was not very varied and the taste was just so-so
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Accommodation's Reply
31 Jan 2025
Warm greetings from Melia Makassar, Thank you for taking the time to share your experience with us. We are pleased to know that you enjoyed our fitness facilities and swimming pool. We always strive to provide the best experience for every guest, and your feedback is very valuable to us. We are very sorry to hear that the cleanliness of the room did not fully meet your expectations. Cleanliness standards are our top priority, and we will immediately follow up with the housekeeping team to ensure that similar incidents do not occur again in the future. Regarding the request for a room with a large bed, we apologize for the inconvenience you experienced. We always try to accommodate guest preferences according to the availability of rooms, but we will re-evaluate the process of handling special requests in order to provide better solutions in the future. We also deeply regret that the service from the front desk team did not meet your expectations. Guest satisfaction and comfort are our top priorities, and we will ensure that our team receives further training to always provide friendly and professional service. Your feedback regarding the variety of food is also a concern for us. We will convey this to our culinary team so that they can improve the quality and variety of the menu to provide a more satisfying dining experience. We greatly appreciate your feedback and look forward to welcoming you back with a better experience in the future. If there is anything we can help you with, please do not hesitate to contact us. Warm regards, Dewi Shinta. Guest Experience
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A***s
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 10 week(s) ago

The hotel overall is quite clean and the staff are friendly, just a little input: The pillows in the room need to be rejuvenated because the dacron is already flat.
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Accommodation's Reply
25 Jan 2025
Thank you for your constructive review and feedback! We are glad to hear that you are satisfied with the cleanliness of the hotel and the friendliness of our staff. Regarding the pillows, we really appreciate your concern, and we will pass this feedback to the relevant team for facility rejuvenation. May your next visit be more comfortable and enjoyable! Warm Regards, Dewi Shinta. Guest Experience
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Mira B.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

I didn't choose the wrong hotel, the staff were super attentive, the room was totally fragrant and clean, the breakfast had so many variations that I was confused about what to have for breakfast, and of course I will come back for a staycation.
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Accommodation's Reply
25 Jan 2025
Warm greetings from Melia Makassar! Thank you for your wonderful review. We are delighted to know that our prompt service, the cleanliness and aroma of the room, and the variety of breakfast have made your stay memorable. We will be happy to welcome you back for your next staycation. Please do not hesitate to contact us if you have any special needs for your upcoming visit. Warm regards, Dewi Shinta. Guest Experience
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G***t
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

The hotel is nice, clean, fragrant from the first time you enter. Friendly service, spacious room. Complete room equipment (toiletries, pens, combs, etc.) and matching colors like d custom. Cool and comfortable to live here. The hallway to the room is also not scary
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Accommodation's Reply
22 Jan 2025
Thank you for your great review! We are glad you felt comfortable with our cleanliness, fragrant aroma, and friendly service. Our attention to detail, such as complete and matching room amenities, aims to provide the best guest experience. We are also very happy to hear that you felt comfortable in the hallway leading to your room. We look forward to your next visit to Melia Makassar! Warm Regards, Dewi Shinta. Guest Experience
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Z***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 11 week(s) ago

Everything is good, only one drawback of this hotel is that parking is very difficult and very narrow.
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Accommodation's Reply
18 Jan 2025
Thank you for your feedback! We are glad to hear that you were satisfied with your overall stay experience. Regarding the parking area, we apologize for the inconvenience you experienced. Your feedback is very important for us to evaluate and find the best solution to provide a better experience in the future. We look forward to welcoming you back to Melia Makassar! Warm Regards, Dewi Shinta. Guest Experience
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Encik B. E. F.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

The hotel is clean and the staff is also reliable and professional. It's great.
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Accommodation's Reply
22 Jan 2025
Thank you for your positive review! We are glad that you were satisfied with the cleanliness of the hotel and the professionalism of our staff. Your feedback motivates us to continue providing the best service. We look forward to your next visit to Melia Makassar! Warm Regards, Dewi Shinta. Guest Experience
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

One of my favorite hotels in Makassar for staycations. Very clean, the food tastes good, friendly staff, and the rooms are clean and cozy.

1 people find it helpful

Accommodation's Reply
14 Jan 2025
Thank you for your wonderful feedback! We're delighted to know that Melia Makassar is one of your favorite hotels for staycations. It’s great to hear you enjoyed the cleanliness, delicious food, cozy rooms, and friendly service from our team. We look forward to welcoming you back soon for another memorable staycation experience! Warm Regards, Dewi Shinta Guest Experience
S***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

All employees are friendly, the hotel is clean and fragrant. Keep it up, okay?
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Accommodation's Reply
11 Jan 2025
Thank you for your positive review! We are glad that you felt comfortable with the friendliness of our staff and the cleanliness and fragrance of the hotel. Your feedback encourages us to continue providing the best service. We look forward to welcoming you back to Melia Makassar! Warm Regards, Dewi Shinta. Guest Experience
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.1

/10

Reviewed 13 week(s) ago

The staff is friendly, the service is fast, I asked for a baby crib, it was provided quickly, and the baby crib was clean, the room was spacious.
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Accommodation's Reply
11 Jan 2025
Thank you very much for your review! We are glad to know that you are satisfied with the fast service, friendly staff, and facilities such as the clean and comfortable baby crib. The comfort of you and your family, especially your little one, is our priority. We look forward to welcoming you back to Melia Makassar for a more enjoyable stay. Warm Regards, Dewi Shinta. Guest Experience
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HADIANTO
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Strategic location, comfortable place, very good service, recommended
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Accommodation's Reply
11 Jan 2025
Thank you for your positive review! We are pleased to know that our strategic location, comfort of the place, and services have met your expectations. Your comments motivate us to continue providing the best for our guests. We look forward to welcoming you back to Melia Makassar. Warm Regards, Dewi Shinta. Guest Experience
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Number of reviews per page
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Exterior 4 Melia Makassar

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