Mercure Makassar Nexa Pettarani

Hotels
8.6
Impressive
From 1,593 verified guests reviews

What Guests Say About Their Stay

Aprina M. P.
9.4
/ 10
the room is spacious and clean, the staff is giving fast response check in time is quick, they are very concern about health protocol. overall experience is very good
In the Area
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Jl A P Pettarani No 4, Gunung Sari, Rappocini, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Mercure Makassar Nexa Pettarani is a good choice when you are visiting Tamalate. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Makassar Nexa Pettarani

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Jl A P Pettarani No 4, Gunung Sari, Rappocini, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222
Lobby Mercure Makassar Nexa Pettarani
Lobby 2 Mercure Makassar Nexa Pettarani

Discover More About Mercure Makassar Nexa Pettarani

Location


Staying at Mercure Makassar Nexa Pettarani is a good choice when you are visiting Tamalate.

About Mercure Makassar Nexa Pettarani

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Makassar Nexa Pettarani is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Makassar Nexa Pettarani.

All facilities in Mercure Makassar Nexa Pettarani

Bar, Cafe and Lounge Mercure Makassar Nexa Pettarani
Bar, Cafe and Lounge
Swimming Pool Mercure Makassar Nexa Pettarani
Swimming Pool
Entertainment Facility Mercure Makassar Nexa Pettarani
Entertainment Facility
Fitness Center Mercure Makassar Nexa Pettarani
Fitness Center
Functional Hall Mercure Makassar Nexa Pettarani
Functional Hall

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Laundry service

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

General

  • Swimming pool

Accommodation Policy & General Information in Mercure Makassar Nexa Pettarani

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Number of floors in Mercure Makassar Nexa Pettarani
9
Another facilities in Mercure Makassar Nexa Pettarani
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Laundry service

Frequently asked question in Mercure Makassar Nexa Pettarani

What are available facilities at Mercure Makassar Nexa Pettarani?
There are top facilites at Mercure Makassar Nexa Pettarani such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Makassar Nexa Pettarani?
The standard check-in time at Mercure Makassar Nexa Pettarani is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Mercure Makassar Nexa Pettarani

Overall Rating & Reviews

From 1,593 verified guests reviews
8.6
Impressive
Fantastic
616
Very Good
703
Satisfying
68
Average
206
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Show Reviews with Photos
M***d
This is a guest profile.
8.5
/ 10
21 Dec 2024
So far so good accor group standard. Only need to improve restaurant space

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Accommodation's Reply
25 Dec 2024
Dear Valued Guest, Thank you for taking your time to write us a review. We're happy to know that you enjoyed your stay with us and we can achieve your expectations as Accor brand. Your input related to space in our restaurant will surely be share to the team for further evaluation. We look forward to welcoming you back in Mercure with more amazing experience. Thank you. Kind regards, Wahyu Nursekha Wijayanti. General Manager
D***y
This is a guest profile.
Business travel
8.5
/ 10
07 Dec 2024
Clean rooms, good location, breakfast not too much variety

1 liked this review

Accommodation's Reply
08 Dec 2024
Dear Valued guest, Thank you for taking the time to share your experience! We are happy to hear that you love our prime location and room cleanliness. We apologize for the breakfast menu that you feel unsatisfied, we will forward to respective department for further evaluation. We look forward to welcoming you back in Makassar! Kind regards,. Wahyu Nursekha Wijayanti. General Manager
A***s
This is a guest profile.
Business travel
8.4
/ 10
18 Nov 2024
The room was nice, however they need to put more amenities such as hand soap and more towels, I got only 1 pc where we were 2 person in staying in the room. The variant of foods for breakfast a bit lack and taste is just standard. The rest are fine. Hope better next time. Thanks

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Accommodation's Reply
19 Nov 2024
Dear Valued Guest, Thank you for taking the time to write your kind evaluation following your stay at Mercure Makassar Nexa Pettarani. We appreciate you for sharing your constructive feedback in regards to the room amenities and the variety of breakfast buffet menu. Rest assured that it will has been shared with the management and respective departments. We believe that your feedback will be a great source of encouragement for all of our staff to always strive towards excellence. Once again, thank you for giving us the unique opportunity to see ourselves through your eyes. Hopefully, your next visit is just around the corner, see you again! Kind regards, Wahyu Nursekha Wijayanti. General Manager
D***a
This is a guest profile.
Leisure
5.4
/ 10
01 Nov 2024
Go find another place to stay. There must be another proper 4stars hotel to stay. The front desk employee was working very slow. I have to wait for one hour to get my room even though it's already 14.00! And they don't even sorry for that. I wonder if they had proper trainings.👎🏼👎🏼👎🏼

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Accommodation's Reply
13 Nov 2024
Dear Valued guest, Thank you for taking the time to share your experience with us. I sincerely apologize for the inconvenience you faced during your stay with us. This is certainly not reflective of the standards we strive to uphold at Mercure. I am deeply sorry to hear about the services from our front desk team. We will be conducting a thorough investigation to understand what went wrong and to ensure that such incidents do not occur in the future. Your feedback is invaluable to us, and it will be used to improve our service delivery. Please accept my heartfelt apologies for the distress this situation has caused you. I hope you will give us another chance to provide you with the exceptional service that Mercure Makassar Nexa Pettarani is known for. Thank you once again for bringing this to our attention. Warm regards, Wahyu Nursekha Wijayanti. General Manager
S***i
This is a guest profile.
8.7
/ 10
06 Sep 2024
The curtain rail is broken, and the window glass is very dirty.

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Accommodation's Reply
06 Sep 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Makassar Nexa Pettarani. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bayu SUNANDAR. Asst. Front Office Manager.
AS
Ahmad S.
Leisure
10
/ 10
17 Jun 2024
The staff was very helpful and friendly.

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Accommodation's Reply
21 Jun 2024
Dear Mr. Ahmad S, Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that we you like the services from our team. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR. Asst. Front Office Manager.
L***a
This is a guest profile.
Business travel
10
/ 10
09 Jun 2024
Its great to spend my time in this hotel, all of the staff super friendly.

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Accommodation's Reply
12 Jun 2024
Dear Valued guest, Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that we enjoyed your stay, especially the services from our team. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR. Asst. Front Office Manager.
JE
Jang E. S.
9.4
/ 10
29 Apr 2024
I am satisfied with a good bed and pillow. And I must go to the airport early morning, The hotel provided the right time morning-call and transportation.

1 liked this review

Accommodation's Reply
02 May 2024
Dear Mr. Edward Eun Soeg Jang, Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that we you like the room amenities and services from our team. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR. Asst. Front Office Manager.
D***h
This is a guest profile.
10
/ 10
08 Apr 2024
Business trip sangat menyenangkan di Makassar. Dapat diskusi yg enak, Hotelnya juga bagus dan makanan enak², stafnya ramah² juga deket banget strategis lokasinya dekat kantor Telkom. Alhamdulillah. InsyaAllah smoga ada undangan kembali ke Makassar.

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ET
Elen T.
Medical
9.7
/ 10
02 Apr 2024
Good environment, Nice, helpful & thoughtfull Staffs, Good food, clean Room. I would definitely to come and stay again here.

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Accommodation's Reply
02 Apr 2024
Dear Mrs. Elen Toeante, Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you like the hotel cleanliness, food quality and services from our team. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR. Asst. Front Office Manager.
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Lobby 4 Mercure Makassar Nexa Pettarani

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.