Penthouse Hotel

Guest Houses
7.7
/10

Pleasant

615 reviews

What Guests Say About Their Stay

Room Space (6)
Bedroom (6)
Distance To City Center (5)
Staff Friendliness (5)
Nata S.
9.7
/ 10
A good place to stay, and I got an inspiration from this room.
In the Area
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Jalan Mangga Besar 4E No. 23, RT.6/RW.2, Taman Sari, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150

Main Facilities

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AC
24-Hour Front Desk
Parking
WiFi
Penthouse Hotel is a guesthouse in a good neighborhood, which is located at Mangga Besar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Penthouse Hotel

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Jalan Mangga Besar 4E No. 23, RT.6/RW.2, Taman Sari, Mangga Besar, Taman Sari, Jakarta, Indonesia, 11150
Lobby Penthouse Hotel
Lobby 2 Penthouse Hotel

Discover More About Penthouse Hotel

Location


Penthouse Hotel is a guesthouse in a good neighborhood, which is located at Mangga Besar.

About Penthouse Hotel

Penthouse Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Penthouse Hotel is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Penthouse Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Penthouse Hotel, a wonderful accommodation for your family holiday.

Penthouse Hotel is the right choice for you who are looking for affordable accommodation in Mangga Besar.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Penthouse Hotel is a wise choice for travelers visiting Mangga Besar.

All facilities in Penthouse Hotel

Lobby Penthouse Hotel
Lobby
Exterior Penthouse Hotel
Exterior

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Room service
  • WiFi in public area

Connectivity

  • LAN Internet
  • Free WiFi

General

  • AC
  • Non-smoking room

Hotel Services

  • 24-hour Receptionist
  • 24-hour security

In-room Facilities

  • Shower
  • TV

Accommodation Policy & General Information in Penthouse Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Important Notice: Deposit by cash at IDR 100.000 is required upon check-in.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Penthouse Hotel
30
Number of floors in Penthouse Hotel
4
Another facilities in Penthouse Hotel
ATM/Banking, Beauty salon, Grocery, Hair salon, Laundry

Frequently asked question in Penthouse Hotel

What are available facilities at Penthouse Hotel?
There are top facilites at Penthouse Hotel such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Penthouse Hotel?
The standard check-in time at Penthouse Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Penthouse Hotel

7.7
Pleasant

From 615 reviews

Provided by travellers on
Cleanliness

7.5

Room Comfort

7.6

Meal

7.6

Location

7.8

Service and Facilites

7.6

People often mention about Penthouse Hotel
All
Bedroom (8)
Ambiance (6)
Activity Option (5)
Bathroom (5)
Staff Friendliness (4)
Room Space (4)
Distance to City Center (3)
Surroundings (3)
Accessibility (3)
Check-in/out Time (3)
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Traveller Reviews Penthouse Hotel

Number of reviews per page
20
40
Customer reviews
A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.4

/10

Reviewed 10 week(s) ago

I recommend this hotel, it's cheap and cheerful, the rooms are also spacious. However, when I first arrived, there were a lot of people hanging out because the hotel is very close to the residential area.
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1 people find it helpful

Accommodation's Reply
02 Mar 2025
Thank you very much for your review! We are glad that you are satisfied with the affordable price and spacious room. Regarding the atmosphere around the hotel, our location is indeed close to residential areas, so it is quite crowded at times. However, we always try to provide the best comfort for every guest. We hope to welcome you back again on another occasion! 😊🙏
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B***g
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Comfortable and clean, friendly prices
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Accommodation's Reply
02 Mar 2025
Thank you for your review! We are glad you felt comfortable and satisfied with our cleanliness and price. We will continue to strive to provide the best service. See you again on your next visit! 😊🙏
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B***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.0

/10

Reviewed 12 week(s) ago

no towels given, checked in for two people but only got 1 toothbrush, there were small cockroaches in the bathroom and it was very dirty, even though it was a deluxe room, for that price there are still many that are more worth it. and when leaving the parking lot the security guard followed me and really hoped I would give him something, even though I had said thank you but he still followed me while saying something unclear.
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S***i
icon-origin-TRAVELOKA

8.2

/10

Reviewed 14 week(s) ago

The room furniture is all old.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 28 week(s) ago

For the room, it's okay, it's good. It's just a shame the AC isn't cold.
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1 people find it helpful

Y***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 28 week(s) ago

𝚙𝚞𝚊𝚣 𝚋𝚐𝚝 𝚜𝚝𝚊𝚢 𝚍𝚜𝚗𝚒.
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A***e
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Staycation
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8.5

/10

Reviewed 29 week(s) ago

According to the facility rates. To can still be used for sleeping.
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M***d
icon-origin-TRAVELOKA

8.2

/10

Reviewed 31 week(s) ago

The room is nice, spacious and has luxurious furniture like a 3-star hotel, but the AC is a bit not cold enough in room 220 Deluxe Double, maybe the other rooms are cold.
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1 people find it helpful

N***s
icon-origin-TRAVELOKA

10.0

/10

Reviewed 40 week(s) ago

Very pleasant, friendly staff. Fragrant room.
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2 people find it helpful

R***B
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5.0

/10

Reviewed 41 week(s) ago

The 100k deposit was taken because check out was 1 hour late.
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A***r
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5.8

/10

Reviewed 48 week(s) ago

The service is good, but the AC is not cold.
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1 people find it helpful

Misbah
icon-origin-TRAVELOKA

6.2

/10

Reviewed 59 week(s) ago

Kersihan harus d tingkatkan, TV tidak ada gambarnya.

3 people find it helpful

putri i.
icon-origin-TRAVELOKA

6.6

/10

Reviewed 70 week(s) ago

The AC is hot, how many times have the AC room been continuously hot?
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2 people find it helpful

Accommodation's Reply
20 Dec 2023
Dear Mrs. Putri irfanny, Warm greetings from Penthouse Hotel Mangga Besar, Thank you for sharing your experience. We always prioritize the best service, safety and comfort for all our guests. Our goal is to create a valuable stay and an extraordinary memorable experience for all our guests. We hope to welcome you back to our hotel in the near future. Have a Nice Day, Thank you. Penthouse Hotel Management.
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Dhika R.
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4.8

/10

Reviewed 71 week(s) ago

In the last 1 month I have stayed 12 nights at this hotel, in deluxe and executive rooms, every time I stayed I had to call CS to ask for towels, as a result I was indirectly asked to give tips because I didn't feel comfortable returning to the room. , the worst experience was when I left something behind when I moved rooms the next day, when I asked management for help to find the item and asked for CCTV footage, the hotel management seemed to be covering it up, talking about things that contradicted the facts and actually blaming me as a guest who are negligent and think it is not their responsibility, as a result of staying for 3 nights, they come in wearing shoes, come home in sandals and go to the office in sandals, regardless of what the items are, the feeling of security for guests staying overnight in my opinion is related to trust, a sense of security and comfort in where they stay, because this time The first time I got this bad service, never mind shoes, just USB charging in a 4 star class hotel, they called us regarding returning the goods, these were the shoes and their condition. I still stayed 3 nights, there was no resolution and when I asked for follow-up the management actually blamed me as a guest with a very unreasonable explanation and this will be my last day staying here, thank you.
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8 people find it helpful

Accommodation's Reply
20 Dec 2023
Dear Mr. Dhika Rachman, Warm greetings from Penthouse Hotel Mangga Besar, Thank you for sharing your experience. We always prioritize the best service, safety and comfort for all our guests. Our goal is to create a valuable stay and an extraordinary memorable experience for all our guests. We hope to welcome you back to our hotel in the near future. Have a Nice Day, Thank you. Penthouse Hotel Management.
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Adam a. a.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 77 week(s) ago

The rooms are okay, the service is very good, the location is quite strategic and the facilities are quite complete.
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1 people find it helpful

Accommodation's Reply
10 Nov 2023
Dear Mr. Adam Abdul Aziz, Warm greetings from us, Penthouse Hotel Mangga Besar, Thank you for sharing your experience. We are happy to know that our services and facilities meet your expectations. It is Our Goal to create a rewarding stay and an extraordinary experience for all our guests. We hope to welcome you back to our hotel in the near future. Thank You. Penthouse Hotel Management.
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Adealfiansyah A.
icon-origin-TRAVELOKA

6.6

/10

Reviewed 88 week(s) ago

AC is not cold and on and off. Please please fix.
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1 people find it helpful

Richard P. P.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 94 week(s) ago

Pelayanan hotel yang sangat buruk dan ramah, not recommend buat menginapp.

1 people find it helpful

robby
icon-origin-TRAVELOKA

6.0

/10

Reviewed 95 week(s) ago

Kamar mandi bau air kencing, ranjang kotor banyak debu dan bercak-bercak air.

1 people find it helpful

Dede Burhan Kamil
icon-origin-TRAVELOKA

6.0

/10

Reviewed 111 week(s) ago

The room is just ordinary and dirty, which is the standard type of room.
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1 people find it helpful

Accommodation's Reply
26 Mar 2023
Thank you for the experience while staying at the Ams Penthouse Hotel Mangga Besar, West Jakarta. Currently we are in the process of improving facilities to support comfort for guests. And we make sure your comfort will be guaranteed on your next visit. We are waiting for his return. Warm Regards, Penthouse Hotel Management.
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Afkar
icon-origin-TRAVELOKA

8.5

/10

Reviewed 123 week(s) ago

Good service, clean and tidy rooms. But there is one thing that is lacking, that is, parking has to be paid for and the officers are not friendly from their facial expressions and tone of voice. Maybe the hotel can give a message that the staff needs to be friendly and the parking fee doesn't need to be withdrawn again, because the clerk must have received salary money from the hotel. Keep it up!
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4 people find it helpful

Accommodation's Reply
24 Dec 2022
Thank you for your satisfaction and comfort while staying at the Ams Penthouse hotel Mangga Besar, West Jakarta, Currently we are in the process of improving facilities to support the comfort of our guests. And we make sure your comfort will be guaranteed on your next visit. We are waiting for his return. Kind regards, Penthouse Hotel Management
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Number of reviews per page
20
40

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Disclaimer

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